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Book part
Publication date: 9 December 2024

Namrata Prakash, Monu Bhardwaj and Priya Jindal

Modern technologies today are reshaping the field of marketing management. The transformative impact of new-age technologies, such as data analytics, artificial intelligence (AI)…

Abstract

Modern technologies today are reshaping the field of marketing management. The transformative impact of new-age technologies, such as data analytics, artificial intelligence (AI), automation, social media advancements, virtual reality (VR), and augmented reality (AR), has brought a huge change in the way businesses are developing their strategies and tackling their business rivals. It focuses on the challenges and opportunities that marketing managers face in adapting to these technological changes amidst rising concerns for data security and privacy. The chapter highlights the pivotal role of incorporating new-age technologies in staying ahead in the competitive scenario. The utility of social media platforms is there nowadays more for consumer engagement. Furthermore, it stresses the need for marketing managers to embrace and harness these technologies to stay competitive in a rapidly evolving landscape. The chapter aims to analyze the key new-age technologies, understand their applications in marketing management, evaluate their benefits, and assess various challenges and opportunities faced while implementing these new technologies. The chapter concludes that the integration of new-age technologies into marketing management has brought forward exceptional possibilities for connecting with consumers, driving innovation, and redefining the boundaries of marketing strategies. The synergy between marketing management and new-age technologies is shaping the present and future of business–customer interactions in profound and exciting ways.

Details

Augmenting Retail Reality, Part B: Blockchain, AR, VR, and AI
Type: Book
ISBN: 978-1-83608-708-3

Keywords

Book part
Publication date: 21 November 2024

Divya Singh and Amit Gautam

Introduction: The current study provides a conceptual base for big data analytics in the insurance industry that might be useful for academics, researchers, and practitioners…

Abstract

Introduction: The current study provides a conceptual base for big data analytics in the insurance industry that might be useful for academics, researchers, and practitioners conducting future studies in the respective field.

Purpose: This study intends to investigate the transformative impact of big data analytics in the insurance industry. It elaborates on how advanced data analytics techniques are reshaping the insurance landscape, from customer acquisition and retention to risk modeling, pricing, and claims management.

Methodology: The current study incorporates a thorough review of existing literature, industry reports and academic articles related to big data analytics in the insurance sector. The aim is to develop an in-depth comprehension of the subject by synthesizing key insights and trends.

Findings: The findings underscore the evolutionary potential of the insurance sector through big data analytics, emphasizing its role as a catalyst for innovation, efficiency, and growth. Embracing data-driven strategies is essential for insurers to adapt to evolving market dynamics, meet customer expectations, and maintain a competitive edge in the digital age.

Details

Data Alchemy in the Insurance Industry
Type: Book
ISBN: 978-1-83608-583-6

Keywords

Article
Publication date: 20 November 2024

Sonal Kumar, Rahul Ravi and Nilanjan Basu

This paper offers a fresh perspective on this debate by exploring the direct relationship between a firm’s stock price performance and its CSR activities, placing particular…

Abstract

Purpose

This paper offers a fresh perspective on this debate by exploring the direct relationship between a firm’s stock price performance and its CSR activities, placing particular emphasis on the underlying intent or motive behind the CSR initiatives.

Design/methodology/approach

This research examines the relationship between a firm’s stock price and its corporate social responsibility (CSR) activities, distinguishing between responsive and adaptive CSR. While responsive CSR, often a response to negative events, elicits immediate positive stock performance, adaptive CSR initially triggers negative stock performance. However, long-term analysis reveals adaptive CSR leads to positive stock performance, especially for family firms. The study challenges the notion of market myopia, suggesting the market values responsive CSR in the short term but recognizes the long-term benefits of adaptive CSR over time. Clear communication about adaptive CSR intentions and benefits may help in accurate market valuation.

Findings

This research examines the relationship between a firm’s stock price and its CSR activities, distinguishing between responsive and adaptive CSR. While responsive CSR, often a response to negative events, elicits immediate positive market reactions, adaptive CSR initially triggers negative reactions. However, long-term analysis reveals adaptive CSR leads to positive returns, especially for family firms.

Practical implications

The study challenges the notion of market myopia, suggesting the market values responsive CSR in the short term but recognizes the long-term benefits of adaptive CSR over time. Clear communication about adaptive CSR intentions and benefits may help in accurate market valuation.

Originality/value

First, it expands on previous studies by exploring how the different motivations behind CSR activities lead to varying effects on stock returns. Second, it sheds new light on the subject of market myopia. The findings demonstrate that adaptive CSR initiatives can initially trigger market reactions similar to those caused by perceived over-investment, in contrast to the more favorable response to responsive CSR activities.

Details

Managerial Finance, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0307-4358

Keywords

Open Access
Article
Publication date: 24 October 2024

Mongezi Lupindo, Nkosivile Welcome Madinga and Siphiwe Dlamini

This study aims to explore the factors that influence millennials’ attitudes toward organic personal care products, focusing on the role of health consciousness, environmental…

Abstract

Purpose

This study aims to explore the factors that influence millennials’ attitudes toward organic personal care products, focusing on the role of health consciousness, environmental concerns and quality perceptions.

Design/methodology/approach

An electronic, self-administered survey was used to collect 377 responses. The data analysis utilized partial least squares structural equation modeling (PLS-SEM).

Findings

The findings reveal that environmental concerns, health consciousness and perceived behavioral control play a significant role in shaping millennials’ attitudes toward organic personal care products, while the perceived quality of organic personal care products significantly influences their purchase intentions.

Practical implications

The results of this study provide valuable insights for personal care product manufacturers, retailers and marketers looking to target millennial consumers. By understanding the key factors that influence millennials’ attitudes and purchase intentions, marketers in the personal care product industry can tailor their strategies effectively.

Social implications

The study’s findings inform strategies that promote healthier and more environmentally conscious consumer behavior. This aligns with broader societal goals of promoting sustainability and health consciousness, contributing to a more environmentally and socially responsible consumer culture.

Originality/value

The study’s contribution lies in its focused exploration of the interplay between health consciousness, environmental concerns and quality perceptions on millennials’ attitudes toward organic personal care products.

Details

European Journal of Management Studies, vol. 29 no. 3
Type: Research Article
ISSN: 2183-4172

Keywords

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