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The aim of this study is to find the governance mechanism that matches the EPC project governance model as well as the performance criteria for measuring the quality governance of EPC projects so as to improve the level of quality of EPC project delivery.

An in-depth questionnaire survey of 199 EPC engineering practitioners and quality control units was conducted and the survey data was analysed using SPSS 24.0 software.

The results show that administrative governance, industry governance and internal project governance have direct effects on the quality governance performance of EPC projects. Administrative governance has a positive impact on the quality governance performance of EPC projects through industry governance and project internal governance.

This study enriches the research on engineering quality governance in the context of EPC projects, discusses how to improve the performance of EPC engineering quality governance and will provide certain reference and information for other EPC projects to establish an adapted engineering quality governance mechanism.

This paper exploratively proposes EPC administrative governance mode, industry governance mode and internal project governance mode and analyzes the logical relationship between them and EPC project quality governance performance and constructs a theoretical model influencing the improvement of EPC project quality governance performance.

Liquid-assisted laser surface texturing technology was used to create composite microtextures on triangular guide rail surfaces to enhance their tribological properties.

Numerical simulations were used to investigate the impact of various microtextures on fluid dynamic lubrication. Reciprocating friction and wear tests, followed by mechanistic analysis, examined the combined tribological effects of microtextured surfaces and lubricants.

The numerical simulation outcomes reveal a significant augmentation in the influence of fluid dynamic pressure due to composite microtextures, consequently amplifying the load-bearing capacity of the oil film. The average friction coefficient of composite microtextured samples was approximately 0.136 in reciprocating pin-on-disk friction tests, representing approximately 17% decrease compared to polished samples. Triangular guide rails with composite microtextures demonstrated the lowest average coefficient under conditions of high-speed and heavy-loading in the reciprocating friction and wear tests. Additionally, the presence of composite microtextures was found to promote the formation of adsorbed and friction films during friction, potentially contributing to the enhancement of tribological properties.

Triangular guide rails face high friction and wear, limiting their stability in demanding applications like machine tool guideways. This paper proposes a novel approach for steel triangular guide rails, involving composite microtexturing, numerical fluid simulations, liquid-assisted laser surface texturing and friction-wear testing. By implementing composite microtextures, the method aims to reduce friction coefficients and extend guideway service life, thereby saving energy and reducing maintenance costs. Enhancing the antifriction and antiwear properties of machine tool guideways is crucial for improving performance and longevity.

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-05-2024-0183/

The aim of this study is to investigate the effects of the laser cladding process on the microstructure, hardness and corrosion resistance properties of high-entropy alloys (HEA).

Laser cladding technology was used, using AlCoCrFeNiCu HEA powder as the cladding material. HEA coatings were prepared on the surface of 45 steel using a coaxial powder feeding method. The microstructure, phase composition, hardness and corrosion resistance properties of the HEA cladding layer were analyzed using optical microscopy (OM), X-ray diffractometer, digital microhardness tester and electrochemical workstation.

Laser power affects the coating surface; lower power reveals more visible unmelted powder particles. Higher power results in increased melt width and height, a brighter, smoother surface. Phase structure remains consistent, but the coating hardness is significantly higher than the substrate. The hardness of the melted zone in the substrate peaks at approximately 890.5 HV. The cladding zone hardness is about 60 HV higher than the substrate zone. Electrochemical corrosion parameters of the cladding show that, compared to the substrate, Ecor shifts positively by 113 mV, Icor decreases by one order of magnitude and Rp increases by one order of magnitude. These results indicate that the cladding has superior corrosion resistance to the substrate. The bonding strength between the coating and the substrate is greater than 93.6 MPa.

First, based on preliminary pilot experiments, nine sets of single-factor experiments were designed. Through these experiments, a specimen with relatively favorable cross-sectional morphology was observed. This specimen was then subjected to coating research, revealing that its microstructure and properties had significantly improved compared to the substrate. This enhancement holds remarkable significance for prolonging the service life of components.

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-11-2024-0413/

Digital technology plays a vital role in empowering omnichannel integration. Research on digital technology has recently attracted attention and rapidly developed. However, a comprehensive assessment of the research status and potential gaps is yet to be conducted. Thus, this study investigated the current research status of digital technology-empowered omnichannel integration, and future research directions are proposed.

A three-stage bibliometric analysis was conducted on 764 articles published from 2000 to 2023, cited in the Web of Science database. Furthermore, performance and thematic analyses were performed.

The most productive contributors and influential articles in this field were identified, and four themes of focus were discovered: service quality, o2o commerce, omnichannel retailing, and digital transformation.

To the best of our knowledge, this work is the first attempt to enable researchers to understand the vast body of published scholarship on digital technology-empowered omnichannel integration.

In the dynamic landscape of the digital economy, companies are increasingly adopting omnichannel integration strategies to enhance customer experiences. However, the interplay between this strategy and digitalisation in fostering brand trust remains uncharted. Drawing on the social exchange and psychological reactance theories, this study ventures into unexplored territory by examining the impact of omnichannel integration and digital value on brand trust building. It also delves into the boundary roles of customers’ psychological perceptions, both positive (customer empowerment) and negative (privacy concerns and perceived deception), in this process.

This study conducted an online survey of 595 omnichannel users in China and validated the model using partial least squares structural equation modelling (PLS-SEM).

This study’s results have significant implications for businesses. They show that customer perception of omnichannel integration and perceived digital value are critical drivers of omnichannel brand trust, with customer empowerment playing a mediating role. Notably, the study also reveals that customers’ negative psychological perceptions can have different moderating effects, highlighting the need for businesses to address these concerns in their omnichannel strategies.

This study breaks new ground in marketing research by highlighting the benefits of omnichannel integration and incorporating digital perspectives. It demonstrates the positive impact of blending customer perception of omnichannel integration and perceived digital value on brand trust formation. Furthermore, it explores the boundary roles of customers’ psychological perceptions in this process, offering a unique and comprehensive perspective.