Xiaohong Wu, Ivan Ka Wai Lai and Junwei Chen
The purpose of this study is to examine how a hotel virtual reality photography (VRP) preview enhances customers’ immediate booking intention compared to a picture preview.
Abstract
Purpose
The purpose of this study is to examine how a hotel virtual reality photography (VRP) preview enhances customers’ immediate booking intention compared to a picture preview.
Design/methodology/approach
Data were collected using a one-factor between-subject experimental design and time-based systematic sampling. Respondents were asked to read a scenario on an iPad and assess a hotel preview (VRPs vs pictures) before answering the questionnaire.
Findings
The results show that a hotel VRP preview generates more mental imagery than a picture preview in terms of quantity, vividness, modality and valence. These four dimensions of mental imagery indirectly influence customers’ immediate booking intentions through perceived utilitarian value and hedonic value, among which modality has the greatest influence on utilitarian value and valence has the greatest influence on hedonic value. Moreover, utilitarian value has a stronger impact on customers’ immediate booking intentions than does hedonic value.
Originality/value
The results obtained in this study contribute to hospitality research by using cognitive consistency theory as the overarching framework, combining mental imagery theory, media richness theory and perceived value theory to explain the mechanism of tourists’ hotel booking decision-making from hotel previews. Comparing this study’s results with previous studies shows the difference in the effects of 360° (head-mounted) videos, VRPs and pictures on evoking mental imagery across tourism and hotel products, updating our knowledge of VR technology in tourism marketing.
研究目的
本研究旨在探讨与图片预览相比, 酒店虚拟现实摄影(VRP)预览如何增强客户的即时预订意图。
研究方法
本研究采用单因素被试间实验设计和时间系统抽样收集数据。受试者在 iPad 上阅读场景并评估酒店预览(VRP与图片), 然后填写问卷。
研究发现
结果表明, 酒店VRP预览在心理意象的数量、生动性、感官模式和情感效价方面比图片预览生成更多的心理意象。这四个维度的心理意象通过感知的工具价值和享乐价值间接影响客户的即时预订意图, 其中感官模式对工具价值的影响最大, 情感效价对享乐价值的影响最大。此外, 工具价值对客户的即时预订意图的影响强于享乐价值。
研究创新
本研究利用认知一致性理论作为总体框架, 结合心理意象理论、媒介丰富度理论和感知价值理论, 解释了游客在酒店预览中做出预订决策的机制。本研究结果与以往研究相比, 展示了360°(头戴式)视频、VRP和图片在唤起旅游和酒店产品心理意象方面的差异, 更新了我们对旅游营销中VR技术的理解。
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Xiaohong Wang, Meilin Zhao and Lei Cheng
Environmental, social and governance (ESG) greenwashing is a form of social responsibility response that appears compliant but is substantively oppositional. As an abnormal social…
Abstract
Purpose
Environmental, social and governance (ESG) greenwashing is a form of social responsibility response that appears compliant but is substantively oppositional. As an abnormal social behavior, existing research has rarely focused on the deep-seated strategic logic behind ESG greenwashing. Business strategy emerges as the linchpin for companies undertaking a series of decision-making actions. Consequently, this research seeks to provide new insights into the strategic drivers behind corporate greenwashing and the role of institutional investors in mitigating these practices.
Design/methodology/approach
The research utilizes empirical analysis based on data from Chinese A-share listed companies on the Shanghai and Shenzhen stock exchanges from 2010 to 2022. ESG performance data is sourced from the Bloomberg ESG Disclosure Ratings and Thomson Reuters’ Asset4 database. Business strategy is assessed using six key indicators. The study employs institutional theory as the analytical framework, examining the impact of business strategy on ESG greenwashing and investigating the internal mechanisms driving these behaviors.
Findings
The study finds that compared with defender strategies, prospector strategies are more likely to lead to ESG greenwashing behavior. Specifically, aggressive business strategies tend to facilitate corporate ESG greenwashing. Mechanism analysis indicates that, compared to defenders, prospectors induce ESG greenwashing by increasing information asymmetry (reputation effect) and being constrained by financing limitations (profit-seeking effect). From an external governance perspective, this study finds that institutional investor ownership can mitigate the impact of business strategy on ESG greenwashing. Furthermore, additional research confirms that in heavily polluting industries, the positive effect of business strategy on ESG greenwashing is more pronounced, whereas implementing the Environmental Protection Tax Law curtails the impact of business strategy on ESG greenwashing.
Originality/value
This study analyzes the role of business strategy in ESG greenwashing, particularly in the context of emerging economies such as China, contributing uniquely to the literature on corporate decision-making and green management. The research extends the application of institutional theory to the field of corporate environmental strategy and introduces the concepts of reputation and profit-seeking effects, offering fresh perspectives on understanding ESG greenwashing behavior. It also provides empirical evidence of the governance role of institutional investors in addressing managerial opportunism related to ESG greenwashing, enriching the existing theoretical framework. Finally, the study highlights the need to establish stronger institutional and managerial mechanisms to effectively tackle corporate greenwashing, offering valuable insights for future research and practice.
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This study aims to examine the impact of digital transformation on firms’ value and explore the mediating impact of ESG performance and moderating impact of information…
Abstract
Purpose
This study aims to examine the impact of digital transformation on firms’ value and explore the mediating impact of ESG performance and moderating impact of information interaction.
Design/methodology/approach
Data was collected from companies listed on the Shanghai and Shenzhen stock exchange between 2012 and 2020 with 21,488 observational samples, featuring a selection of 3,348 companies. Panel data regression techniques were used to test the mediating role of ESG performance and the moderating role of information interaction.
Findings
The study found that digital transformation can improve firms’ ESG performance, which in turn positively affects their value. The firms that engage in more interaction with outsiders benefit more from digital transformation and have a higher value.
Originality/value
This study provides new theoretical insight into improving firms’ value through digital transformation and ESG performance. It is the first to discuss and study the moderating role of information interaction in the relationship between digital transformation and firms’ value.
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Lei Cheng, Xiaohong Wang, Shaopeng Zhang and Meilin Zhao
This study attempts to uncover the nonlinear relationship between public procurement and corporate total factor productivity (CTFP), and investigates the mediating roles of R&D…
Abstract
Purpose
This study attempts to uncover the nonlinear relationship between public procurement and corporate total factor productivity (CTFP), and investigates the mediating roles of R&D investment and rent-seeking cost. Additionally, it conducts a heterogeneity analysis for firms with varying levels of political connections and corporate social responsibility (CSR).
Design/methodology/approach
Employing Ordinary Least Squares (OLS) and Olley-Pakes (OP) methods, the authors gauge CTFP and manually identify government customers to quantify public procurement. Leveraging panel data from Chinese listed companies, this study explores the relationship between public procurement and CTFP.
Findings
This study unveils a U-shaped relationship between public procurement and CTFP, highlighting R&D investment and rent-seeking costs as potential mechanisms. Furthermore, it identifies heterogeneous effects among companies with varying levels of political connections and CSR on the relationship between public procurement and CTFP, including their mediating effects.
Practical implications
This research enhances understanding of demand-side policies and provides crucial insights for the government to further improve public procurement policies.
Originality/value
By offering empirical evidence of how public procurement impacts CTFP, this paper enriches the literature on the behavioral repercussions of public procurement and the determinants of CTFP. It also overcomes the “black box” of the mechanism between public procurement and CTFP, based on the government’s dual role as a pathfinder and customer of enterprises. It broadens the application scenarios of institutional theory and principal-agent theory. Additionally, the heterogeneity analysis of firms with varying political connections and CSR extends the frontiers of related research.
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XiaoHong Wang and XiangYu Luan
The purpose of this article is to explore the impact of open innovation on international revenues, as well as the moderating role of digital transformation and strategic…
Abstract
Purpose
The purpose of this article is to explore the impact of open innovation on international revenues, as well as the moderating role of digital transformation and strategic differentiation in the relationship.
Design/methodology/approach
This study develops a theoretical framework to specify a group of hypotheses. A two-way fixed effect model is used to analyze the relationship between open innovation and international revenues, as well as the moderating effects of digital transformation and strategic differentiation, using panel data of Chinese multinational firms.
Findings
Results revealed that open innovation is statistically significantly positive when related to international revenues. Based on the quantitative analysis, the correlation is stronger in sample enterprises with higher digital transformation and strategic differentiation.
Originality/value
This study highlights how open innovation drives international revenues for Chinese listed firms, advancing resource-based view theory in emerging market countries. Introducing digital transformation and strategic differentiation as boundary conditions addresses research gaps and offers practical insights for supporting open innovation for practitioners.
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Zhihui Yang, Dongbin Hu and Xiaohong Chen
In the dynamic landscape of the digital economy, companies are increasingly adopting omnichannel integration strategies to enhance customer experiences. However, the interplay…
Abstract
Purpose
In the dynamic landscape of the digital economy, companies are increasingly adopting omnichannel integration strategies to enhance customer experiences. However, the interplay between this strategy and digitalisation in fostering brand trust remains uncharted. Drawing on the social exchange and psychological reactance theories, this study ventures into unexplored territory by examining the impact of omnichannel integration and digital value on brand trust building. It also delves into the boundary roles of customers’ psychological perceptions, both positive (customer empowerment) and negative (privacy concerns and perceived deception), in this process.
Design/methodology/approach
This study conducted an online survey of 595 omnichannel users in China and validated the model using partial least squares structural equation modelling (PLS-SEM).
Findings
This study’s results have significant implications for businesses. They show that customer perception of omnichannel integration and perceived digital value are critical drivers of omnichannel brand trust, with customer empowerment playing a mediating role. Notably, the study also reveals that customers’ negative psychological perceptions can have different moderating effects, highlighting the need for businesses to address these concerns in their omnichannel strategies.
Originality/value
This study breaks new ground in marketing research by highlighting the benefits of omnichannel integration and incorporating digital perspectives. It demonstrates the positive impact of blending customer perception of omnichannel integration and perceived digital value on brand trust formation. Furthermore, it explores the boundary roles of customers’ psychological perceptions in this process, offering a unique and comprehensive perspective.
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Zhaoyuan Ma, Xiaohong Wang and Yuan Zhang
Technology innovation in enterprises is a powerful driver of national competitiveness and sustainable corporate development. At the same time, the regional innovation policy mix…
Abstract
Purpose
Technology innovation in enterprises is a powerful driver of national competitiveness and sustainable corporate development. At the same time, the regional innovation policy mix serves as a core factor at the macro level, guiding and influencing enterprise technology innovation. Therefore, this paper addresses a critical question in innovation studies: the impact of the regional innovation policy mix complexity on enterprise technology innovation. Additionally, we also investigated the internal mechanisms and boundary conditions within this framework.
Design/methodology/approach
A dual-mode network model of local government-regional innovation policy is developed to capture the complexity of the regional innovation policy mix. The complexity index is calculated iteratively using the R language. The paper employs quantitative and empirical analysis, drawing on a sample of 622 regional innovation-related policy documents from 31 Chinese provinces (municipalities and autonomous regions).
Findings
The results reveal an inverted U-shaped relationship between policy mix complexity and enterprise technological innovation. The analysis further shows that university-industry cooperation intensity mediates this relationship, while regional knowledge absorptive capability moderates the impact of regional innovation policy mix complexity on enterprise technological innovation.
Originality/value
This paper highlights the influence of regional innovation policy mix complexity on enterprise technological innovation and underscores the role of university-industry cooperation intensity and regional knowledge absorptive capability. The findings offer valuable insights into the dynamics of enterprise innovation and inform effective government policy governance for fostering innovation.
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Xiaoyu Yan, Xiaohong Chen, Chunfang Lu, Weihua Liu, Xiaoran Shi and Yu Gong
With the popularization of sustainable concepts, how to transform into a sustainable supply chain has received widespread attention in practice. Under this circumstance, this…
Abstract
Purpose
With the popularization of sustainable concepts, how to transform into a sustainable supply chain has received widespread attention in practice. Under this circumstance, this paper aims to propose a theoretical framework of sustainable supply chain transformation (SSCT) from a perspective of resource identification and utilization, investigates resources/capabilities that can be used to promote SSCT and explores how to use resources/capabilities to achieve SSCT effectively.
Design/methodology/approach
An inductive multi-case analysis is applied to this paper. Four state-owned/non-state-owned enterprises from the manufacturing sector are selected as the research objectives, which are all leaders in the industry based on the 2022 China TOP 500 Enterprises Ranking. Meanwhile, to guarantee the diversities of enterprises, the four selected enterprises are respectively positioned in upstream and downstream of the supply chain.
Findings
A theoretical framework of SSCT is proposed with following research findings: (1) Technology resources, facilities and equipment resources, and business process reengineering capability are the key resources/capabilities to promote SSCT. (2) From the supply chain structure perspective, there exists a leader-participant structure in SSCT. The enterprise with dominant resources/capabilities should actively transfer to a SSCT leader. From the supply chain function perspective, specific sustainability assessment indicators and special teams are two necessary settings for SSCT. From the supply chain lifecycle perspective, SSCT should be promoted in a phased manner and dynamically adjusted in each stage. (3) Digital transformation degree and enterprise ownership play a moderating role in the implementation of strategies.
Originality/value
This paper proposes a conceptual framework of SSCT based on the resource orchestration perspective, which provides decision support for enterprises in practice.
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Shan Peng, Ranran Yang, Binglong Lei, Yun Gao, Renhua Chen, Xiaohong Xia and Kevin P. Homewood
This paper aims to systematically demonstrate a methodology to determine the relative and absolute encapsulation efficiencies (αRe and αAb) for thermally- and chemically-robust…
Abstract
Purpose
This paper aims to systematically demonstrate a methodology to determine the relative and absolute encapsulation efficiencies (αRe and αAb) for thermally- and chemically-robust inorganic pigments, typically like ZrSiO4-based pigments, thereby enhancing their coloring performance.
Design/methodology/approach
The authors designed a route, surplus alkali-decomposition and subsequently strong-acid dissolution (SAD2) to completely decompose three classic zircon pigments (Pr–ZrSiO4, Fe2O3@ZrSiO4 and CdS@ZrSiO4) into clear solutions and preferably used inductively coupled plasma-optical emission spectrometry (ICP-OES) to determine the concentrations of host elements and chromophores, thereby deriving the numeric data and interrelation of αRe and αAb.
Findings
Zircon pigments can be thoroughly decomposed into some dissoluble zirconate–silicate resultants by SAD2 at a ratio of the fluxing agent to pigment over 6. ICP-OES is proved more suitable than some other quantification techniques in deriving the compositional concentrations, thereby the values of αRe and αAb, and their transformation coefficient KRA, which maintains stably within 0.8–0.9 in Fe2O3@ZrSiO4 and CdS@ZrSiO4 and is slightly reduced to 0.67–0.85 in Pr–ZrSiO4.
Practical implications
The SAD2 method and encapsulation efficiencies are well applicable for both zircon pigments and the other pigmental or non-pigmental inhomogeneous systems in characterizing their accurate composition.
Originality/value
The authors herein first proposed strict definitions for the relative and absolute encapsulation efficiencies for inorganic pigments, developed a relatively stringent methodology to determine their accurate values and interrelation.
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Xiaohong Gao, Yizheng Wang, Tianlong Wang, Feibo Li, Yanming Wang and Xiaoliang Zhang
The anti-friction and anti-wear properties of WS2@GO composites on paraffin liquid were investigated with a four-ball tribometer.
Abstract
Purpose
The anti-friction and anti-wear properties of WS2@GO composites on paraffin liquid were investigated with a four-ball tribometer.
Design/methodology/approach
A series of graphene oxide (GO) nano hybrid composites decorated with tungsten disulfide (WS2) were prepared in-suit by hydrothermal strategy.
Findings
The results showed that compared to the virgin oil, friction coefficient and diameter of wear scare of lubricant oil containing W/G = 1:1 hybrid composite was reduced by 42.7% and 31.6%, respectively. At the microscopic, the excellent lubrication performance resulted from the tribo-chemical reaction on the sliding interface, which promotes the formation of tribo-film with a thickness of 8 nm. The carbonization compound, WO3 and Fe2O3 in the tribo-film results from the tribo-chemical reactions at the sliding interface, which can improve the stability and strength of tribo-film. Thereby the metal surface was further protected from friction and wear.
Originality/value
A series of WS2@GO composites were prepared in-suit by a hydrothermal strategy, and the tribo-film was analyzed by the transmission electron microscope and X-ray photoelectron spectrometer.
Peer review
The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-10-2024-0397