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Available. Open Access. Open Access
Article
Publication date: 23 February 2024

Vanessa Honson, Thuy Vu, Tich Phuoc Tran and Walter Tejada Estay

Large class sizes are becoming the norm in higher education against concerns of dropping learning qualities. To maintain the standard of learning and add value, one of the common…

885

Abstract

Purpose

Large class sizes are becoming the norm in higher education against concerns of dropping learning qualities. To maintain the standard of learning and add value, one of the common strategies is for the course convenor to proactively monitor student engagement with learning activities against their assessment outcomes and intervene timely. Learning analytics has been increasingly adopted to provide these insights into student engagement and their performance. This case study explores how learning analytics can be used to meet the convenor’s requirements and help reduce administrative workload in a large health science class at the University of New South Wales.

Design/methodology/approach

This case-based study adopts an “action learning research approach” in assessing ways of using learning analytics for reducing workload in the educator’s own context and critically reflecting on experiences for improvements. This approach emphasises reflexive methodology, where the educator constantly assesses the context, implements an intervention and reflects on the process for in-time adjustments, improvements and future development.

Findings

The results highlighted ease for the teacher towards the early “flagging” of students who may not be active within the learning management system or who have performed poorly on assessment tasks. Coupled with the ability to send emails to the “flagged” students, this has led to a more personal approach while reducing the number of steps normally required. An unanticipated outcome was the potential for additional time saving through improving the scaffolding mechanisms if the learning analytics were customisable for individual courses.

Originality/value

The results provide further benefits for learning analytics to assist the educator in a growing blended learning environment. They also reveal the potential for learning analytics to be an effective adjunct towards promoting personal learning design.

Details

Journal of Work-Applied Management, vol. 16 no. 2
Type: Research Article
ISSN: 2205-2062

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Article
Publication date: 19 November 2024

Tran Phuoc and Ngo Thai Hung

Green finance aims to promote sustainable financial activities, environmental conservation and ecological balance. This study examines how renewable energy consumption (REN)…

83

Abstract

Purpose

Green finance aims to promote sustainable financial activities, environmental conservation and ecological balance. This study examines how renewable energy consumption (REN), technological innovation (TEC) and green finance (GRF) influence CO2 emissions in Vietnam from 2000 to 2022.

Design/methodology/approach

We utilize a novel three-stage methodology including quantile-on-quantile regression, wavelet coherence and wavelet-quantile regression to explore the relationship in the structure of intercorrelation in terms of quantile, time and frequency.

Findings

The findings show that Vietnam will increase environmental quality for higher green development. Specifically, there is a negative influence of TEC, REN and GRF on CO2 emissions across different quantiles and timescales.

Practical implications

The study recommends policies that support green development and reduce carbon emissions, such as increasing the use of renewable energy and conducting well-planned research to achieve a carbon-free, sustainable environment.

Originality/value

This article looks into the effects of GRF, TEC and REN on CO2 emissions in Vietnam. Some studies argue that green development in underdeveloped nations is insufficient to reduce CO2 emissions, thereby limiting the sample to a few advanced economies. Adopting diverse methodologies demonstrates the varied and intricate nature of understanding CO2 drivers. Additionally, our work makes detailed policy implications for Vietnam to meet its net-zero emission target and achieve sustainable development by 2050.

Details

International Journal of Emerging Markets, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1746-8809

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Article
Publication date: 21 October 2023

Hoang Tran Phuoc Mai Le, Jungkun Park, Trang Thi Nguyen and Jeewoo Yun

The study explores different types of anti-luxurians on social media (SM), the characteristics of luxury brands, tendencies to disengage and the opposition to them to propose…

537

Abstract

Purpose

The study explores different types of anti-luxurians on social media (SM), the characteristics of luxury brands, tendencies to disengage and the opposition to them to propose future directions for luxury marketing in the post-pandemic world.

Design/methodology/approach

A qualitative approach was employed, wherein 979 posts from SM platforms were analyzed with the text analytics software package KH Coder through word-frequency analysis and an inductive technique.

Findings

The analysis identified the presence of eight types of online anti-luxurians: true luxurians, nature-experienced lovers, life simplifiers, anti-haulers, highly expected consumers, natural environment protectors, antidiscrimination consumers and historic-politic antagonists. Their degree of disengagement and opposition were discussed and graphically mapped.

Originality/value

This is the first study to discover various types of anti-luxurians on SM platforms and graphically map their level of disengagement and opposition toward luxury brands. This study fills an existing critical gap in the luxury marketing literature.

Details

Journal of Research in Interactive Marketing, vol. 18 no. 4
Type: Research Article
ISSN: 2040-7122

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Book part
Publication date: 23 April 2024

Karawita Dasanayakage Dilmi Umayanchana Dasanayaka, Mananage Shanika Hansini Rathnasiri, Dulakith Jasinghe, Narayanage Jayantha Dewasiri, Wijerathna W.A.I.D. and Nripendra Singh

This study investigates the motivation among customers to be more loyal to online food delivery applications (OFDA) services even after the COVID-19 epidemic by using perceived…

Abstract

This study investigates the motivation among customers to be more loyal to online food delivery applications (OFDA) services even after the COVID-19 epidemic by using perceived service quality aspects in Sri Lanka. The data were gathered by physically distributing a self-administrated questionnaire to clients in Sri Lanka who continue to use OFDA services on platform to customer (P2C) service delivery platforms to buy food despite the COVID-19 outbreak. Multiple regression is employed to analyse 287 effective observations, and the data revealed the significant positive effect of interaction, environment, outcome, and food qualities on customer loyalty to OFDA services. In fact, there is no impact from the delivery quality on customer loyalty to OFDA services due to outsourced food delivery. The findings suggest regular improvements in attributes such as interaction, environment, outcome, and food qualities in this hyper-competitive business environment. Further, this study sets substantial facts for the interested parties to establish an exemplary delivery system and other technological advancements to have a sustainable competitive advantage and solid customer base in the long run.

Details

Digital Influence on Consumer Habits: Marketing Challenges and Opportunities
Type: Book
ISBN: 978-1-80455-343-5

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Article
Publication date: 21 November 2023

Salfarina Abdul Gapor, Chee Hua Chin, Ek Tee Ngian, Winnie Poh Ming Wong, Jiet Ping Kiew and Ting Ling Toh

The purpose of this paper is to examine the hard and soft measures of service quality and visitors' satisfaction, which ultimately contribute to visitor loyalty to the…

608

Abstract

Purpose

The purpose of this paper is to examine the hard and soft measures of service quality and visitors' satisfaction, which ultimately contribute to visitor loyalty to the destination, specifically in the context of the Borneo Cultural Festival (BCF) in Sibu, Sarawak (Malaysia).

Design/methodology/approach

The study uses a quantitative research approach with 427 valid responses from domestic and international tourists of BCF and employs the cognitive-affective-conative theory to examine how the festival impacts visitor loyalty.

Findings

The findings indicate that both hard and soft measures significantly contribute to the service quality and visitor satisfaction at the BCF. Additionally, service quality and visitor satisfaction were found to positively influence destination loyalty, while the relationship between legibility and visitor satisfaction was not significant.

Practical implications

The findings encourage the ministry and event organisers to adopt a destination event strategy that positions Sibu as an attractive event destination capable of attracting domestic and international tourists.

Originality/value

The findings of this study contribute to the existing body of knowledge on event tourism and destination loyalty by applying the cognitive-affective-conative theory. This study marks the first of its kind, analysing both the tangible (hard) and intangible (soft) measures of service quality and their impact on visitor satisfaction, ultimately influencing visitor loyalty to the destination, particularly in the context of the BCF in Sibu, Sarawak.

Details

International Journal of Event and Festival Management, vol. 15 no. 2
Type: Research Article
ISSN: 1758-2954

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Article
Publication date: 17 August 2023

P.S. JosephNg

This study aims to highlight that security and flexibilities remain the main points of contention in the cordiality business. This research points to planning a framework that…

116

Abstract

Purpose

This study aims to highlight that security and flexibilities remain the main points of contention in the cordiality business. This research points to planning a framework that empowers hotel users to get to the room using a mobile access key. Advancing secured facilities, mobile phone “Near Field Communication” (NFC) innovation as the entrance device by carrying out an application containing an imitated mobile key for explicit verification access is used.

Design/methodology/approach

The proposed system is evaluated by triangulation of experimental, numerical and rational evaluation using partial least square structural equation modeling (PLS-SEM) with Malaysian hotel guests and employees.

Findings

The discoveries with the hypothesis supported validated that the suggested solution can eliminate physical cards, boost protection and encourage a contactless ecosystem. Theoretical, management and societal contributions are discussed here.

Research limitations/implications

This experiment comes with the constraints that it was conducted in only two hotels and does not fully reflect the choices of a wider range of travellers. Secondly, the cost of existing NFC smart locks is still relatively high, and along with the development of technology, the price will decrease when supply exceeds demand.

Practical implications

To promote high-security attributes, NFC technology as the access system by implementing an application containing an emulated smart key for specific authentication access is used. The host-card emulation enables cost-effectiveness profit and initiating a defence system in the pandemic era.

Social implications

To promote high-security attributes, NFC technology is used as the access system by implementing an application containing an emulated smart key for specific authentication access. The host-card emulation enables cost-effectiveness profit and initiating a defence system in the pandemic era.

Originality/value

The novelty of this study comes from the use of commonly available smartphone NFC features that are yet to be applied in the tourism ecosystem. The research provokes the applied concept of mobile smartkeys.

Details

Journal of Science and Technology Policy Management, vol. 15 no. 3
Type: Research Article
ISSN: 2053-4620

Keywords

Available. Open Access. Open Access
Article
Publication date: 13 May 2024

Phuoc Hong Nguyen, Long Thanh Nguyen and Linh Tran Cam Nguyen

This study applies the target similarity model to examine the effects of servant leadership on supervisor commitment and supervisor citizenship behavior. The mediating role of…

808

Abstract

Purpose

This study applies the target similarity model to examine the effects of servant leadership on supervisor commitment and supervisor citizenship behavior. The mediating role of supervisory commitment is explored to determine the relationship between servant leadership and supervisor citizenship behavior. The difference in supervisor gender is examined in the linkage between servant leadership and supervisory commitment.

Design/methodology/approach

The data were collected through a survey of 478 salespeople in the retail industry. Structural equation modeling (SEM) techniques were used to verify the hypotheses of this study.

Findings

The findings showed significant support for the direct and indirect effects of servant leadership on supervisor commitment and supervisor citizenship behavior. Furthermore, the positive relationship between servant leadership and supervisory commitment was stronger among female supervisors than male supervisors.

Originality/value

Due to the scarcity of studies conducted on the linkages of servant leadership, supervisory commitment and supervisory citizenship behavior, this study theoretically and empirically contributes to the leadership literature as it is the first study to investigate these direct and indirect relationships. Similarly, this study examined gender differences in servant leadership to fill the gap in the research field.

Details

IIM Ranchi journal of management studies, vol. 3 no. 2
Type: Research Article
ISSN: 2754-0138

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Article
Publication date: 4 December 2023

Vinh Tuan Nguyen and Cat Tuong Phuoc Nguyen

The current study aims to examine the relationship between self-compassion and life satisfaction in Vietnamese adolescents and investigate the possibility that emotional and…

72

Abstract

Purpose

The current study aims to examine the relationship between self-compassion and life satisfaction in Vietnamese adolescents and investigate the possibility that emotional and behavioural problems mediate this relationship.

Design/methodology/approach

Quantitative means of data collection and analysis were used to investigate the relationship between self-compassion and life satisfaction and the underlying mechanism of this relationship. A set of questionnaires was presented to a sample of 828 adolescents (M age = 14.61; SD = 1.08) aged 14–17 years from two secondary schools and two high schools in Thua Thien Hue Province, Vietnam. This helped to determine their self-compassion (self-compassion scale), emotional and behavioural problems (strengths and difficulties questionnaire) and life satisfaction (life satisfaction scale). Instruments reflected satisfactory reliability and validity.

Findings

The results show that self-warmth was positively associated with life satisfaction and that self-coldness was positively associated with emotional and behavioural problems and negatively associated with life satisfaction in Vietnamese adolescents. Emotional and behavioural problems fully mediated the negative relationship between self-coldness and life satisfaction.

Practical implications

It is implied that intervention programmes should be tailored to both promote self-compassionate behaviours and reduce self-coldness, to increase life satisfaction in adolescents.

Originality/value

The research available on the relationship between self-compassion and life satisfaction in adolescents, especially adolescents from Southeast Asia, is very sparse. More significantly, the underlying mechanisms behind this relationship are not yet fully understood.

Details

Mental Health and Social Inclusion, vol. 28 no. 5
Type: Research Article
ISSN: 2042-8308

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Article
Publication date: 15 July 2024

Phuoc Nguyen

The purpose of this study is to explore the effects of transformational leadership on learning organization and nurses' innovative behavior. Furthermore, this study aims to…

304

Abstract

Purpose

The purpose of this study is to explore the effects of transformational leadership on learning organization and nurses' innovative behavior. Furthermore, this study aims to explore the mediating role of learning organization in the relationship between transformational leadership and nurse innovative behavior in the healthcare context. As there is a paucity of research examining these relationships, this study bridges the research gaps in the literature.

Design/methodology/approach

A cross-sectional survey was used. Using convenience sampling, the data of 228 nurses from 5 public hospitals in Vietnam were collected via questionnaires. A structural equation model (SEM) was used to empirically test the hypotheses.

Findings

The findings show significant positive effects of transformational leadership on learning organization and nurses’ innovative behavior. Furthermore, a significant positive relationship between learning organization and nurses’ innovative behavior was also supported. Finally, the partial mediating role of learning organization is significant in this study.

Originality/value

To the best of the author's knowledge, this article is the first of its kind to identify the minimal literature available on the impact of transformational leadership on learning organization and nurses’ innovative behavior. This article also contributes to extending knowledge about the mediating role of learning organization in the healthcare context. Highlighting the importance of transformational leadership, the findings offer guidance for healthcare organizations that aim to strengthen nurses’ innovative behavior.

Details

International Journal of Public Leadership, vol. 20 no. 3/4
Type: Research Article
ISSN: 2056-4929

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Article
Publication date: 2 December 2024

Chanho Chung, Myung Ja Kim, Namho Chung and Hossein Olya

This paper aims to identify which intrinsic motivations (ride comfort, safety and app convenience) and extrinsic motivation (monetary value) are sufficient and necessary to…

138

Abstract

Purpose

This paper aims to identify which intrinsic motivations (ride comfort, safety and app convenience) and extrinsic motivation (monetary value) are sufficient and necessary to stimulate the reuse intention of smart mobility services. It also aims to understand the effect of gender on the impacts of these motivations on reuse intention.

Design/methodology/approach

This research utilized a multi-analytical approach with the combination of survey and qualitative analysis methods to enquire into the roles of intrinsic and extrinsic motivations influencing the reuse intention of smart mobility among different gender groups. Specifically, the study was conducted through the application of partial least squares structural equation modeling (PLS-SEM), multigroup analysis (MGA) and fuzzy-set qualitative comparative analysis (fsQCA).

Findings

The findings of this research revealed that monetary value and ride comfort have a positive impact on travel consumers’ intention to reuse smart mobility for both gender groups. While ride comfort was the sole necessary factor for male users, ride comfort and app convenience were necessary conditions for females in their intention to reuse smart mobilities. Moreover, results indicated that females tend to rate safety and app convenience higher than males in their decision to reuse smart mobility.

Originality/value

Using an analytical research approach enables the development of in-depth insights into how different relationships and configurations of motivational factors impact travel consumers’ reuse intentions based on different gender roles. To the best of the authors’ knowledge, this is the first empirical research to identify the necessary motivations for reusing smart mobility services.

研究目的

本研究旨在识别内在动机(乘车舒适性、安全性、应用便利性)和外在动机(货币价值)对激发智能出行服务再使用意图的充要条件。同时, 研究还旨在理解性别对这些动机影响再使用意图的作用。

研究方法

本研究采用了多重分析方法, 结合了问卷调查和定性分析方法, 探讨了内在和外在动机在不同性别群体中对智能出行再使用意图的影响作用。具体而言, 本研究应用了偏最小二结构方程模型(PLS-SEM)、多组分析(MGA)以及模糊集定性比较分析(fsQCA)。

研究发现

研究结果表明, 货币价值和乘车舒适性对旅行消费者再次使用智能出行的意图有正向影响。在男性用户中, 乘车舒适性是唯一的必要因素, 而对于女性用户, 乘车舒适性和应用便利性均是再使用智能出行的必要条件。此外, 结果显示女性在决定再次使用智能出行时倾向于比男性更看重安全性和应用便利性

研究创新

通过采用分析性研究方法, 本研究深入洞察了动机因素的不同关系和组合如何基于性别差异影响旅行消费者的再使用意图。这是首个实证研究, 识别了再使用智能出行服务的必要动机。

Details

Journal of Hospitality and Tourism Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1757-9880

Keywords

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