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This case teaches students the importance of maintaining a strong FICO score by illustrating the consequences of paying bills late or not at all. The protagonist is David Molina, a waiter at a struggling Italian restaurant located down the block from where he lives. Money is tight for Molina right now—his limited income means he lives paycheck to paycheck. However, Molina knows things will be looking up for him soon because he recently accepted a job as a bank teller across town—his first desk job.

Molina has been putting off paying two of his bills: a cable bill and his Bank of America credit card bill, both of which are late and have been issued, this time, in the form of threats to impact Molina's credit score if he doesn't pay them. He has just enough money to afford the minimum payments on each overdue bill. But then he receives a phone call from his friend, Jim Lindsey, reminding him about an invitation to go to Myrtle Beach for the upcoming weekend. Molina knows he cannot afford it, but a woman he's attracted to, Jessica, will be there too. Should Molina put off the bills yet again, and if so, how exactly will being late on them hurt his credit score?

First-generation college students in the United States are a unique demographic that is often characterized by the institutions that serve them with a risk-laden and deficit-based model. However, our analysis of the transcripts of open-ended, semi-structured interviews with 22 “first-gen” respondents suggests they are actively deft, agentic, self-determining parties to processes of identity construction that are both externally imposed and potentially stigmatizing, as well as exemplars of survivance and determination. We deploy a grounded theory approach to an open-coding process, modeled after the extended case method, while viewing our data through a novel synthesis of the dual theoretical lenses of structural and radical/structural symbolic interactionism and intersectional/standpoint feminist traditions, in order to reveal the complex, unfolding, active strategies students used to make sense of their obstacles, successes, co-created identities, and distinctive institutional encounters. We find that contrary to the dictates of prevailing paradigms, identity-building among first-gens is an incremental and bidirectional process through which students actively perceive and engage existing power structures to persist and even thrive amid incredibly trying, challenging, distressing, and even traumatic circumstances. Our findings suggest that successful institutional interventional strategies designed to serve this functionally unique student population (and particularly those tailored to the COVID-moment) would do well to listen deeply to their voices, consider the secondary consequences of “protectionary” policies as potentially more harmful than helpful, and fundamentally, to reexamine the presumption that such students present just institutional risk and vulnerability, but also present a valuable addition to university environments, due to the unique perspective and broader scale of vision their experiences afford them.

The main data used to develop this case were remote, synchronous interviews with the three characters in the case. The authors conducted two interviews with the main character in the case, Geoff Brown, specifically: (1) an initial 30 min interview to determine the fit and focus of the case and to help create the interview protocol for the full case interview (this initial interview was conducted on March 12, 2024); and (2) an hour-long interview to ask targeted questions to fully develop the case narrative (this interview was conducted on March 28, 2024). Geoff Brown was also involved in reviewing drafts of the case, approving the final version of the case and reviewing the assignment questions in this instructors’ manual (IM).

This case focuses on Geoff Brown, Executive Director at Alberta Chicken Producers (ACP), which is a not-for-profit organization in Alberta, Canada, that is responsible for representing 250 regulated chicken producers. Brown is grappling with what to do with the remote/hybrid work policy at ACP. Part of the impetus for reconsidering this policy was the comments from ACP’s long-tenured Office Manager and Executive Assistant, who had been asking Brown to bring this policy forward to a staff meeting for discussion throughout the past year. Brown now feels ready to move these discussions forward but is unsure of how to proceed and what the best practices would be to ensure that the policy in place for remote work is beneficial for work engagement, individual and organizational work performance, work–life balance, employee relationships and fairness perceptions.

The target audience for this case is undergraduate and graduate students taking a course in the disciplines of human resources management or organizational behavior. This case will be especially relevant for a human resources management course when studying the topics of employee benefits (e.g. work–life balance), health and safety (e.g. stress) and work design (e.g. telecommuting), and this case will be especially relevant for an organizational behavior course when studying the topics of motivation (e.g. fairness), communication, organizational culture and decision-making.

The Joint United Nations Programme on HIV/AIDS (UNAIDS) goal to end the acquired immunodeficiency syndrome (AIDS) epidemic as a public health threat by 2030 emphasises the importance of leaving no one behind. To determine progress towards the elimination goal in Ghana, an in-depth understanding of human immunodeficiency virus (HIV) care from the perspective of vulnerable populations such as persons living with HIV in incarceration is necessary. This study aims to explore the experiences of incarcerated individuals living with HIV (ILHIV) and on antiretroviral therapy (ART) in selected Ghanaian prisons to help inform policy.

The study adopted a qualitative approach involving in-depth interviews with 16 purposively selected ILHIV on ART from purposively selected prisons. Interviews were conducted between October and December 2022. Thematic analysis was performed using the ATLAS.Ti software.

Three themes were generated from the analysis: waking up to a positive HIV status; living with HIV a day at a time; and being my brother’s keeper: preventing HIV transmission. All participants underwent HIV screening at the various prisons. ILHIV also had access to ART although those on remand had challenges with refills. Stigma perpetuated by incarcerated individuals against those with HIV existed, and experiences of inadequate nutrition among incarcerated individuals on ART were reported. Opportunities to improve the experiences of the ILHIV are required to improve care and reduce morbidity and mortality.

Through first-hand experiences from ILHIV in prisons, this study provides the perception of incarcerated individuals on HIV care in prisons. The insights gained from this study can contribute to the development of targeted interventions and strategies to improve HIV care and support for incarcerated individuals.

Existing Neighborhood Sustainability Assessment (NSA) tools such as “Leadership for Energy and Environmental Design - Neighborhood Development” (LEED-ND) and “Building Research Establishment Environmental Assessment Method” (BREEAM Communities) are widely criticized for a lack of transparency in the selection of indicators and an unbalanced focus on specific sustainability dimensions.

This paper asks how the expectations and use values of the professionals and residents involved in developing, designing, managing and living in a sustainable neighborhood can shape sustainability indicators that affect progress towards project goals. Taking as its focus The Sustainable City (TSC), a neighborhood in Dubai, United Arab Emirates (UAE), the paper develops data from in-depth, go-along interviews with 46 different actors.

Findings indicate that when given the opportunity to express their opinion, many actors will prioritize metrics different than the metrics dictated to the by sustainability experts and international rating systems. The findings suggest that NSA tools should place greater emphasis on local factors, public engagement and operational concerns.

The paper provides a method that any community can replicate to better understand the different use values of local actors and establish its own NSA tool. This can help experts learn how design, management and operational decisions interact to impact different dimensions of performance.

This paper recognizes sustainable neighborhoods as spaces with multiple identities. Hence, the indicators used to evaluate these neighborhoods need to be based on the expectations and use values of different actors. This paper proposes using the priorities of different local actors to reshape how these neighborhoods are assessed.

Public and scholarly recognition of the problem of child abuse and neglect in sport and dance contexts has grown substantially over recent years in response to the surge of testimonials of harms experienced by participants in these contexts. This recognition has led to a growing body of research that addresses the problem of maltreatment and has contributed to the proliferation of safeguarding initiatives to prevent and address maltreatment in children's sport and dance settings. However, given the criticisms of these initiatives and the recognition that childhood and child maltreatment are socially constructed, we argue that more nuanced, context-specific approaches to understanding experiences of maltreatment and safeguarding are needed. Drawing on theoretical frameworks developed in child protection and social work literature, we argue that more diverse approaches to safeguarding are needed, and that contextual specificity will influence the relevance and effectiveness of prevention and intervention measures. Further, the safe and authentic elicitation and implementation of children's perspectives is necessary to advance our understanding of maltreatment and the development of effective safeguarding measures. Future research and practice need to safely engage with the perspectives and ideas of the children who are at the centre of sport and dance safeguarding initiatives. Finally, we propose that the current focus on the prevention of harms in dance and sport organisations ignores other critical aspects of safeguarding including how we ensure that children experience optimal participation conditions to have the best possible outcomes.

Knife-enabled crime in England and Wales has increased by 7% in the year ending December 2023. Such increases in incidents are cause for concern due to the potential for significant injury and loss of life. This study aims to propose a model of differentiation of offending across 70 cases of violent knife crime (VKC) committed in England and Wales between 2015 and 2020 to inform preventative strategies.

Incident data was collected from online news articles and offender, victim and offence characteristics were recorded. Characteristics were subject to a non-metric multi-dimensional scaling procedure, smallest space analysis (SSA) to differentiate behavioural styles.

Regional interpretation of the SSA identified three distinct themes (Intimate Partner Violence, Gang-Influenced and Reactive Violence) that related to distinct styles of offending. Classification according to identified offence theme was possible for 69% of cases. Findings are discussed with reference to Social Identity Approach and Criminal Narrative Theory. Potential future research is discussed with recognition of the need to further differentiate offending behaviour in cases of reactive violence.

The theorical and practical implications are discussed with consideration of how the findings may inform preventative strategies as part of a public health approach.

While SSA has been used to differentiate behavioural styles across several types of crime, to the best of the authors’ knowledge, this is the first instance in which the method has been used to differentiate behavioural styles across cases of VKC.

This chapter explores a practical way of realising Africa’s creative and cultural industries (CCIs) potential as a new frontier for development. It answers the question of how can young African creatives be nurtured to build creative enterprises? Using insights from extant literature identifying some of the key contextual challenges, we developed and deployed a prototype innovative platform called the ‘Creative Village’ to address these challenges in a practical way at one of Africa’s biggest Music reality TV shows in Nigeria. A qualitative multistakeholder data collection approach called the Ecosystem Insights Approach (EIA) was adopted to explore these challenges and the appropriateness of the proposed Creative Village solution.

Findings identify some key constraints that creatives face such as weak structures and infrastructure, weak artist education, low levels of investment, and the underdevelopment of the music value chain. We conclude that the creative entrepreneurship framework called the ‘Creative Village’ and its key features is a viable way of jumpstarting and catalysing the already vibrant yet under-tapped CCI in Africa, but this platform must be built on five philosophical pillars: An inclusive platform for individual talents regardless of their gender, location or disability to find expression; developing a holistic, professional creative entrepreneur who understands their craft and the business of their craft; creating a platform that allows for different dimensions of authenticity to thrive; a platform that unifies different players in the Nigeria music ecosystem through the right partnerships; a platform that enhances local markets and connects musicians to regional and international market.