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Based on an exploratory case-based approach, the purpose of this paper is to open the KM black box and examine the relationships that link knowledge management (KM) inputs (i.e. knowledge resources and KM practices) via knowledge processes to KM performance. This paper aims to identify the underlying mechanisms and explain how KM performance is enabled.

This in-depth case study conducted at a medium-sized consultancy in the supply chain management industry empirically examines knowledge flows to uncover the relationships between KM inputs, knowledge processes and KM performance. We adopt the viable system model (VSM) as a theoretical lens to identify KM mechanisms.

By identifying six KM mechanisms, we contribute to the theoretical understanding of how KM inputs are interconnected and lead to KM performance via knowledge processes.

Based on the insights gained, we provide propositions that organizations should consider in designing viable KM. Our findings help organizations in understanding their KM with the help of knowledge flow analysis and identifying how critical KM elements are interconnected.

This paper aims to explore how the competence-based vocational education and training (VET) curricula facilitate shaping of work values of VET students. It discusses methodological and ideological orientations of competence-based VET in teaching work values and discloses the typical characteristics of teaching work values in the VET system of Lithuania.

A quantitative research approach leading to a survey method is adopted to investigate how VET students acquire and apply work-related values and attitudes to work.

The survey of the VET students has disclosed that students are open to accepting different values of work, including cognitive values, social prestige and altruist values. However, orientation of the VET curricula to and provision of instrumental values lead to relatively weak internalization of the work values related to societal and spiritual dimensions.

The paper provides empirical evidence regarding the implications of the competence-based curricula for teaching students work values in the school-based VET.

Knowledge management (KM) capability plays an important role in the promotion of firm performance in the knowledge economy era. However, empirical evidence on how KM capability affects firm performance is still limited. The study therefore aims to explore the impacts of internal and external KM capabilities on firm performance via the parallel mediation of efficiency-centered and novelty-centered business model innovations (BMIs).

The authors empirically analyzed a survey data of 295 Chinese innovative enterprises by applying partial least squares structural equation modeling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA).

According to the results of PLS-SEM, the relationship between internal KM capability and firm performance is not significant, instead it is fully mediated by efficiency-centered and novelty-centered BMIs. External KM capability can directly and positively affect firm performance, while the relationship is also partially mediated by BMIs. Furthermore, the authors recognized the antecedent conditions for high-level and low-level firm performance by fsQCA analysis, which substantiate the above findings.

It not only enriches the literature that links KM and innovation management but also contributes to the new theoretical perspective on firm sustainable growth. Methodologically, it combines symmetric and asymmetric analyses together. Additionally, it provides some insights for managers to understand how KM capability drives firm performance through BMI.

This study aims to investigate the most effective enablers and tools for inhabitants’ knowledge acquisition in public policymaking organizations.

Based on a literature review, the study summarized 51 individual, organizational, technological and inhabitant-related enablers of inhabitants’ knowledge acquisition, as well as 36 technological and social tools. The study assessed the effectiveness of these enablers and tools based on two rounds of a Delphi study targeting 31 policymakers in the Gulf Cooperation Council (GCC) countries. Kendall’s coefficient of concordance was assessed to determine consensus among participating policymakers.

The findings indicate that the most effective enablers were inhabitants’ willingness to get involved, information technology (IT) infrastructure, IT staff support and inhabitants’ trust in policymakers. Additionally, the study found that the most effective tools for inhabitants’ knowledge acquisition included meetings, interviews, social media and field visits.

Inhabitants’ knowledge acquisition is an important social and economic force that will drive change in any society by enabling the implementation of innovative ideas and practices. A review of the relevant research shows that despite the usability of inhabitants’ knowledge, the degree to which inhabitants’ knowledge acquisition is integrated into the public policymaking system remains unclear. This study of inhabitants’ knowledge acquisition from the policymaker perspective provides a better understanding of the inhabitants’ knowledge acquisition process in policymaking organizations.