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Article
Publication date: 14 February 2024

Mohammad A.K. Alsmairat, Noor Al-Ma’aitah, Tahani Al-hwameil and Hamzah Elrehail

The purpose of this study is to assess the effect of supply chain (SC) partnerships on sustainable performance (SP) and investigate the potential mediating role of total quality…

Abstract

Purpose

The purpose of this study is to assess the effect of supply chain (SC) partnerships on sustainable performance (SP) and investigate the potential mediating role of total quality management (TQM).

Design/methodology/approach

A total of 185 responses were collected from pharmaceutical industry employees. The research data were analyzed using the partial least squares structural equation modeling approach.

Findings

The results reveal that relationships with suppliers (RS), distributors (RD) and intermediaries (RI) have a direct impact on SP. In addition, this study found that TQM serves as a mediator between RS, RD, RI and SP. This study enhances the understanding of the significance of TQM, SC and SP in business environment development. The findings suggest that organizations in the Jordanian pharmaceutical industry should prioritize the enhancement of their RS, intermediaries and distributors to improve their SP.

Originality/value

By providing decision-makers with valuable information, this study enables them to identify and implement TQM and SC practices to enhance the SP of pharmaceutical companies in Jordan.

Details

International Journal of Quality and Service Sciences, vol. 16 no. 1
Type: Research Article
ISSN: 1756-669X

Keywords

Book part
Publication date: 3 March 2025

Anan Deek, Ahmad Shajrawi, Khaled Alshaketheep, Omar Zraqat, Bara Asfour and Arafat Deeb

Some of the major concerns that still face Jordan include poverty and income inequality, which work to retard economic growth. Poverty and income inequality have been a prevailed…

Abstract

Some of the major concerns that still face Jordan include poverty and income inequality, which work to retard economic growth. Poverty and income inequality have been a prevailed issue in Jordan, particularly as it is more prevalent in the countryside than it is in urban areas. Beginning in the 1950s, a series of governmental efforts by the Hashemite Kingdom of Jordan has taken place with the intention of alleviating both poverty and unequal distribution of income. The next research is focused on the extent of poverty and unequal distribution of income in Jordan, together with government interventions for further economic development. Targeting the working population in Amman and Karak, this study uses the questionnaire dissemination method to identify information about the dynamics of poverty and unequal distribution of income and analyze the governmental strategies for improving the present situation. It also provides recommendations toward improvements in education policies and increased funding from the government and nongovernmental organizations to improve living standards among poor and low-income groups.

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