Taejin Kim, One-Ki Daniel Lee and Juyoung Kang
This study aims to discover the impact of the interaction between learning performance (as behavioral realism) and realistic appearance (as form realism) of AI-powered software…
Abstract
Purpose
This study aims to discover the impact of the interaction between learning performance (as behavioral realism) and realistic appearance (as form realism) of AI-powered software robots on user trust. The study also aims to reveal how and why the interaction happens, especially from the dual processing perspective of affective and cognitive human responses.
Design/methodology/approach
We adopted an experimental research methodology in a movie recommendation system environment where machine learning-based recommendations are widely used. We conducted a 3 × 2 factorial design experimentation based on the three levels of learning performance (low, mid and high) and two levels of realistic appearance (caricature avatar and digital human). We used ANCOVA and the PROCESS Macro to analyze our models.
Findings
Our results confirm that learning performance (intelligence) is a critical factor influencing user trust in software robots, and this intelligence–trust relationship is influenced by their realistic appearance. Our results further reveal that there are two significant intermediating mechanisms, i.e. affective and cognitive user responses, and that the intelligence–appearance interaction effect on trust is explained especially by the affective response mechanism.
Practical implications
This study provides valuable implications for creating optimal learning performance and realistic appearance that can lead to trust in various settings where AI-powered software robots are utilized.
Originality/value
This study has sveral contributions to the literature. First, in addition to the well-recognized factor of anthropomorphic characteristics, this study investigates another critical behavioral factor of AI-powered robots (learning performance as intelligence characteristics) and the intriguing interaction between the two realism factors. Second, drawing upon the mediated moderation perspective, the study proposes a novice perspective on how and why the two realism factors can build user trust (the underlying mechanisms).
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Singular perturbation turning point problems (SP-TPPs) involving parabolic convection–diffusion Partial Differential Equations (PDEs) with large spatial delay are studied in this…
Abstract
Purpose
Singular perturbation turning point problems (SP-TPPs) involving parabolic convection–diffusion Partial Differential Equations (PDEs) with large spatial delay are studied in this paper. These type of equations are important in various fields of mathematics and sciences such as computational neuroscience and require specialized techniques for their numerical analysis.
Design/methodology/approach
We design a numerical method comprising a hybrid finite difference scheme on a layer-adapted mesh for the spatial discretization and an implicit-Euler scheme on a uniform mesh in the temporal variable. A combination of the central difference scheme and the simple upwind scheme is used as the hybrid scheme.
Findings
Consistency, stability and convergence are investigated for the proposed scheme. It is established that the present approach has parameter-uniform convergence of
Originality/value
Parabolic SP-TPPs exhibiting twin boundary layers with large spatial delay have not been studied earlier in the literature. The presence of delay portrays an interior layer in the considered problem’s solution in addition to twin boundary layers. Numerical illustrations are provided to demonstrate the theoretical estimates.
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Delane Deborah Naidu, Kerry McCullough and Faeezah Peerbhai
The purpose of this study is to construct a robust index and subindices to measure the quality of corporate governance for 266 firms listed in South Africa from 2004 to 2021.
Abstract
Purpose
The purpose of this study is to construct a robust index and subindices to measure the quality of corporate governance for 266 firms listed in South Africa from 2004 to 2021.
Design/methodology/approach
Public information on the compliance of King Code of Good Corporate Governance is used to construct a main index predicated on provisions relating to board characteristics, accounting and auditing and risk management. These categories are transformed into three subindices. All constructs are scored with binary coding and equally weighted.
Findings
Cronbach’s alpha test reveals that the index and subindices are highly reliable measures of corporate governance. The principal component analysis supports the construct validity of all measures.
Research limitations/implications
The index is limited to only three corporate governance subcategories and only focuses on South Africa.
Practical implications
These corporate governance indices provide governing authorities, policymakers, investors and other market participants direct information on the quality of corporate governance in South African firms.
Originality/value
As South Africa lacks a formal corporate governance indicator, the development of an appropriate corporate governance index and subindices contributes towards understanding the quality of corporate governance in South African firms. To the best of the authors’ knowledge, this is the first paper to conduct robustness tests on corporate governance indices designed for South African companies.
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This paper aims to advance the concept of “menstrual justice” by building on the comprehensive framework developed by Margaret E. Johnson (2019), which integrates legal rights…
Abstract
Purpose
This paper aims to advance the concept of “menstrual justice” by building on the comprehensive framework developed by Margaret E. Johnson (2019), which integrates legal rights, social justice and intersectional analysis. By applying Johnson’s insights and human rights frameworks to menstrual health management, the study advocates for state interventions to safeguard women labourers from exploitative practices that endanger their reproductive health and to uphold their menstrual rights.
Design/methodology/approach
A case study methodology is used to scrutinize menstrual injustices experienced by women labourers in precarious employment conditions. Specifically, it examines two cases, the mass hysterectomies in Beed, Maharashtra and the administration of unidentified pharmaceuticals to women in Tamil Nadu factories to mitigate menstrual pain and maximize productivity.
Findings
The findings reveal severe violations pertaining to menstrual justice, with practices deeply rooted in socioeconomic deprivation and systemic neglect. These issues subject female workers to various forms of gender-based violence that goes beyond physical abuse, raising critical concerns about menstrual justice and human rights violations.
Research limitations/implications
The study’s findings have limited generalizability due to the specific contexts of the case study. Furthermore, the absence of insights from managers/supervisors, and factory owners limits a comprehensive understanding of the policies and factors leading to neglect of menstrual management practices.
Practical implications
The findings of the study will prompt the medical industry to initiate research into medications that can effectively alleviate period pain while minimizing harmful side effects. Current treatments often come with significant drawbacks, highlighting the need for safer and more effective alternatives. Addressing this research gap is vital for achieving menstrual equity, as it ensures that individuals suffering from menstrual pain have access to relief that does not jeopardize their overall health. Advancing research in this area will not only enhance the quality of life for menstruators but also contribute to a more equitable and inclusive approach to menstrual health care.
Social implications
The findings support reframing menstrual friendly labour policies including comprehensive sexual and reproductive health information to everyone, regardless of gender, to reduce misinformation and stigma associated with menstruation at workplaces. Additionally, the study proposes the introduction of reusable menstrual products like menstrual cups to overcome period poverty. Thus, ensuring access to these resources is crucial for enabling informed decision-making, promoting gender equality, addressing health disparities and fostering the development of menstrual-friendly workplace policies.
Originality/value
This study, by using a case study-based approach, has thoroughly examined the issues and challenges faced by female labourers in fields and factories. It uniquely identifies the inadequacies in menstrual management provisions for female workers in India and advocates for a human rights-based approach to ensure that menstruators can manage their menstrual health safely. Unlike most existing studies, which primarily focus on product usage and the stigma or myths surrounding menstruation, this study advances menstrual justice by calling for labour policy reforms and medical research to lessen menstrual pain without compromising menstruators’ health. These reforms aim to provide working women with adequate rest and necessary provisions during menstruation. Addressing these gaps is essential and has been largely overlooked in global health policies.
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Jing Zhu, Xingchen Nan, Adrian Chen Yang Tan and Fen Wu
This study aims to examine manufacturers’ strategic responses to consumer migration from offline to online channels, focusing on how these shifts affect their channel selection…
Abstract
Purpose
This study aims to examine manufacturers’ strategic responses to consumer migration from offline to online channels, focusing on how these shifts affect their channel selection and business strategies.
Design/methodology/approach
This research uses a theoretical framework using a Stackelberg game model to analyze manufacturers’ decision-making processes amid evolving consumer behaviors. It intricately explores the strategic implications across three distinct channel structures: manufacturer direct sales (MD), retailer resale (RR) and retailer agency (RA), focusing on their economic outcomes and market dynamics. This approach is instrumental in decoding the multifaceted nature of channel migration and its impact on manufacturer–retailer relationships in the digital marketplace.
Findings
The research reveals that in MD and RA scenarios, as channel migration intensifies, manufacturers tend to lower both wholesale and online retail prices. Conversely, in the RR scenario, the set wholesale price is intricately linked to the market share, with higher prices set for smaller offline market shares. From a strategic standpoint, MD emerges as the optimal choice for maximizing manufacturer profits, while RA takes precedence when considering the entire supply chain’s profitability, particularly under high commission costs.
Originality/value
This research illuminates the impact of channel migration on manufacturers’ pricing strategies and channel selection. It not only advances the understanding of consumer behavior in multichannel retail environments but also offers practical insights for businesses in effectively managing online and offline channels.
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This paper aims to explore the relationship between market pricing and design quality within the development industry. Currently, there is a lack of research that examines real…
Abstract
Purpose
This paper aims to explore the relationship between market pricing and design quality within the development industry. Currently, there is a lack of research that examines real estate at the property level. Development quality is widely believed to have diminished over the past decades, while many investors seem uninterested in the design process. The study aims to address these issues through a pricing model that integrates design attributes. It is hoped that empirical findings will invite broader stakeholder interest in the design process.
Design/methodology/approach
The research establishes a framework for assessing spatial compliance across residential developments within London. Compliance is assessed across ten boroughs, with technical space guidelines used as a proxy for design quality. Transaction prices and spatial assessments are aligned within a hedonic pricing model. Empirical findings are used to establish whether undermining spatial standards presents a significant development risk.
Findings
Findings suggest a relationship between sale time and unit size, with “compliant” units typically transacting earlier than “non-compliant” units. Almost half of the 1,600 apartments surveyed appear to undermine technical guidelines.
Research limitations/implications
It is suggested that an array of design attributes be explored that extend beyond unit size. Additionally, future studies may consider the long-term implications of design quality via secondary transaction prices.
Practical implications
Practical implications include the development of a more scientific approach to design valuation. This may enhance the position of product design management within the development industry and architectural services.
Social implications
Social implications may include improvement in residential design.
Originality/value
An innovative approach combines a thorough understanding of both design and economic principles.
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The study aims to provide a comprehensive understanding of the existing literature on women’s leadership in academia by identifying the existing challenges for their…
Abstract
Purpose
The study aims to provide a comprehensive understanding of the existing literature on women’s leadership in academia by identifying the existing challenges for their underrepresentation, and proposing a new-age leadership interventions to address the inherent systemic biases and develop foster an equitable academic climate.
Design/methodology/approach
The study employed bibliometric analysis to map the literature by investigating publication and geographical trends. Techniques like citation, co-citation, bibliographic coupling and co-word analysis identified seminal research and emerging themes, providing insights into research developments and facilitating identification of avenues for future research.
Findings
Our study highlights how social, organizational and individual barriers disadvantage women academic leaders. Existing enablers for women in leadership, like mentorship, leadership development and family friendly policies, focus on bringing change within the prevailing academic culture, reinforcing the notion “women need support”, overlooking the influence of systemic barriers. Such interventions are often ineffective in bringing sustainable change. We propose integrating AI/machine learning (ML) technologies in leadership selection to reduce bias arising from subjectivity.
Research limitations/implications
This study contributes to the discourse on gender inequality in academic leadership by offering a robust understanding of the research topic and informing avenues for future research.
Practical implications
Policymakers and higher education institutions can use the findings of the study to aid the formulation of policies, initiatives and institutional procedures to mitigate the prevalent gender bias in academia and cultivate an inclusive culture for growth of women.
Originality/value
The paper analyses women’s under-representation as academic leaders and proposes a novel data-driven intervention using gamification, AI and ML, aiming to reshape gender dynamics in academic leadership.
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Ayisha Zulfiqar and Ayesha Khalid
This study aims to evaluate students' satisfaction with university library services in southern Punjab, Pakistan, emphasizing their perspective on service quality (SQ).
Abstract
Purpose
This study aims to evaluate students' satisfaction with university library services in southern Punjab, Pakistan, emphasizing their perspective on service quality (SQ).
Design/methodology/approach
A LibQUAL+® survey with 22 core items was conducted within university settings using convenience sampling. In total, 345 usable responses were returned through Google Forms. Data analysis involved descriptive statistics, ordinal logistic regression test, Pearson and Deviance statistics and chi-square test to assess the satisfaction status of library users.
Findings
The study found that libraries generally meet SQ standards. However, there were minor gaps in information control (IC) and library as place (LP).
Practical implications
The study provides library administrators with actionable insights to enhance services, encouraging stakeholders to adopt optimal library practices for heightened efficiency and user satisfaction.
Social implications
It highlights the crucial role of libraries in shaping future societal progress by emphasizing the need for elevated user services. Librarians can use this knowledge to modify their planning and take impactful initiatives that align with the evolving needs of their users.
Originality/value
While many studies have utilized LibQUAL, this research is unique for its focus on addressing university library services in underdeveloped regions facing economic challenges. It attempts to fill the information gap by offering a transferable approach for strategic priorities in similar settings.