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Article
Publication date: 10 October 2024

Miigis B. Gonzalez, Alexandra Ziibiins Johnson, Lisa Awan Martin, Naawakwe, Jillian Fish, Lalaine Sevillano, Melissa L. Walls and Lee Obizaan Staples

The purpose of this work is to honor the wisdoms of Anishinaabe Elders, community and culture by interweaving these teachings with my own (first author) Anishinaabe experiences…

223

Abstract

Purpose

The purpose of this work is to honor the wisdoms of Anishinaabe Elders, community and culture by interweaving these teachings with my own (first author) Anishinaabe experiences and a research project. Ceremonies are an important health practice for Anishinaabe people. This project aimed to gain a clearer conceptualization of the protective role of Anishinaabe puberty ceremonies on health in adolescence and across the lifespan.

Design/methodology/approach

Spiritual offerings guided this project at every stage including inviting Elders and community members into shared spaces of storytelling and teaching elicitation and grounding me as I carefully adopted the use of a western tool (research) in sacred community spaces. Elders were invited to share their experiences and perspectives. Three community members engaged with the interview transcripts on their own before coming together to discuss themes, patterns and insights that arose for them. This group coding discussion constructed the structural foundation of the findings.

Findings

An Anishinaabe perspective on youth development emerged. Key aspects of this model included a foundation of ceremonial experiences that spiritually prepares a child for adulthood and impending life’s challenges. As one transitions into adulthood, they accept the responsibilities of being caretakers of their families and communities and gain new tools to contribute to Anishinaabe society. Ideally, this society prioritizes Anishinaabe spirituality, language and way of life.

Originality/value

Frameworks of health, grounded in unique community wisdoms and worldviews, are imperative to repair spiritual and community relationships damaged in a history of colonialism. An Anishinaabe perspective on youth development may shed light on shared Indigenous experiences of cultural restoration and continuity.

Details

Qualitative Research Journal, vol. 24 no. 5
Type: Research Article
ISSN: 1443-9883

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Article
Publication date: 22 August 2024

Hope Jensen Schau, Ignacio Luri and Melissa Archpru Akaka

This paper aims to explore practice innovation and organizational resiliency during exogenous service ecosystem disruptions. This inquiry focuses on the extreme disruption caused…

128

Abstract

Purpose

This paper aims to explore practice innovation and organizational resiliency during exogenous service ecosystem disruptions. This inquiry focuses on the extreme disruption caused by the COVID-19 pandemic, which required service firms to recodify long-established service scripts, adapt digital and physical material elements of the service encounter and ultimately reconfigure a system of practices. The specific context is forced practice innovation in Starbucks servicescape (kiosks and coffeehouses). Starbucks is best known for its custom beverages and third-place strategy. Their strict adherence to a complex service script and unique ordering practices altered during pandemic stay-home disease prevention mandates.

Design/methodology/approach

Thematic coding consistent with prior research on practice innovation and diffusion and a grounded theory methodology was conducted. Data were triangulated and analyzed within and across a variety of sources. These include field notes from direct observation, interviews, focus groups, firm-authored collateral in the form of marketing communications and third-party authored secondary sources such as news, social media, blogs and forums.

Findings

Data reveal how practice innovation occurs through the reconfiguration of a system of practices, which support organizational resiliency and can force brand evolution, in prolonged exogenous service ecosystem disruptions. The COVID-19 pandemic required service industries to adapt and recodify service scripts and alter physical and digital elements of service encounters. While the pandemic affected all firms in the sector, we argue that Starbucks' established scripts and third-place strategies, which characterized the brand experience, were particularly vulnerable. We find that practice innovation occurs through the reconfiguration of practice elements – competences, meanings and materiality – and restructures the service encounter. Practice codification, transposition, adaptation and stabilization support organizational resiliency and brand evolution. We find that Starbucks' brand experience emphasis on the third place is reconceptualized from an in-person community-based retailscape to a platform-based strategy necessitating script recodification and practice adaptation. Our analysis of Starbucks' kiosks and coffeehouses illuminates how a distinctly branded service encounter is constituted by a system of practices that can be reconfigured and diffused anew in the face of disruption.

Originality/value

The conceptualization of practice innovation as systems reconfiguration establishes a novel approach to understanding innovation in service ecosystems. The COVID-19 pandemic is a unique context to study a sector-wide exogenous extended service disruption. We focus on a firm with an elaborate pre-pandemic service script and commitment to a third-place brand experience guiding its system of practices. We reveal unique insights on practice innovation within service ecosystems during exogenous prolonged disruptions in which brands evolve through the recodification of service scripts and sustained reconfiguration of systems of practice.

Details

Journal of Service Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1757-5818

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Article
Publication date: 9 July 2024

Shannon Mason, Melissa Bond and Susan F. Ledger

In light of a largely negative discourse, this study aims to identify the various ways in which PhD mums have been supported in a range of contexts to develop a comprehensive…

103

Abstract

Purpose

In light of a largely negative discourse, this study aims to identify the various ways in which PhD mums have been supported in a range of contexts to develop a comprehensive typology of positive support, as well as to identify patterns that transcend institutional, national and disciplinary borders.

Design/methodology/approach

The study is guided by ecological systems theory which allows for the investigation of the various interrelated systems that influence (in this case) doctoral researchers. A mixed-methods survey elicited the first-hand experiences from recent and current PhD mums across the world.

Findings

The authors have identified a range of potential supports for PhD mums, but note a careful balance is needed to ensure that PhD mums are supported in their roles as both mother and doctoral researcher, where support in one domain does not contradict nor ignore support for the other.

Originality/value

This study complements the existing knowledge body, which consists mainly of localised studies, by providing a birds-eye view of issues that transcend national, geographic and disciplinary borders. A topography provides a visual map of the various sources of potential support and the complicated relationships between them.

Details

Studies in Graduate and Postdoctoral Education, vol. 15 no. 3
Type: Research Article
ISSN: 2398-4686

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Article
Publication date: 1 August 2024

Ayesha Sengupta, Kayla Follmer and Debra Louis

This paper investigates the meaning of spirituality and empowerment from the perspective of women of color (WOC) in Fortune 500 companies how it impacts their leadership.

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Abstract

Purpose

This paper investigates the meaning of spirituality and empowerment from the perspective of women of color (WOC) in Fortune 500 companies how it impacts their leadership.

Design/methodology/approach

Detailed data were collected through in depth semi-structured interviews documenting their experience as lived in the context of their daily work environments. Twelve WOC in leadership positions were interviewed, and transcripts analyzed using thematic analysis. Their narratives provide insight into the experiences of discrimination and bias and the stress and disenfranchisement that result from these experiences.

Findings

Analysis shows that for these women, spirituality was more than a philosophical orientation but comprised a core facet of their identity, empowering them to cope with adversity and uplift others through a leadership style defined by compassion, trust, strong interpersonal relationships and purpose.

Practical implications

Implications for creating more compassionate and inclusive environments that draw on principles of empowerment and spiritual leadership are provided.

Originality/value

This study contributes uniquely to the literature by exploring the perspectives of understudied women leaders who identify as African American, South-Asian and Latina on spirituality and empowerment and their impact on their leadership.

Details

Equality, Diversity and Inclusion: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-7149

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Book part
Publication date: 29 November 2024

Rodney Hopson

This concluding chapter provides a historical reflection of my bridging theories of ethnography and evaluation and the mentor guides who influenced this initial work from…

Abstract

This concluding chapter provides a historical reflection of my bridging theories of ethnography and evaluation and the mentor guides who influenced this initial work from Charlottesville, VA, to Baltimore, MD, to Pittsburgh, PA. In reflecting on these Sankofa reflections by looking backward and forward, just as the Adinkra bird symbol illustrates, I highlight key lessons learned in doing ethnography as a doctoral and postdoctoral student, which sparked my initial conceptual and bridging work in public health, anthropology of education, and evaluation. My nascent ideas were fostered with advisors and mentors, Dell Hymes and Michael Agar, who themselves were bridging and leveraging theories and concepts from vast (inter)disciplinary networks and experiences in the field. The featured manuscripts below were meant to illustrate the ethnography-evaluation connections that I thought were so necessary then for my own understandings and lay fodder for the coalescing transformative, intersectional, and comparative themes of the book. Fast forward 25 years and the themes that I garnered as a “fair-haired youth” in the field are now more mature as reflected by the authors of this important and timely book. The beauty of the volume of chapters that preceded this conclusion is their conceptual depth toward notions, especially positionality, criticality, authenticity, and reciprocity. As such, I take these overarching concepts that are embedded in the chapters like the Sankofa bird's feet – with an eye toward the future. The concepts illustrated in the book do not reside in only one chapter but reflect a commonality across chapters and common concepts discussed in the overall volume.

Details

Theories Bridging Ethnography and Evaluation
Type: Book
ISBN: 978-1-83549-019-8

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Article
Publication date: 25 December 2023

Joseph Blasi, Adria Scharf and Douglas Kruse

This viewpoint will present some statistical information about employee ownership in the US and interpret and analyze this information in order to address the barriers question…

245

Abstract

Purpose

This viewpoint will present some statistical information about employee ownership in the US and interpret and analyze this information in order to address the barriers question using material from qualitative interviews that the authors have conducted over the last ten years with practitioners in the field. There have been few actual empirical studies that sort out the different barriers to employee ownership. The authors have chosen to focus on employee stock ownership plan (ESOP) in the US because this is the principal example from which people could learn from, and the high prevalence of ESOPs plays an important role in the US. This overview will present interpretations of these interviews with conceptual arguments that cannot always be supported with either overwhelming empirical studies or arguments that conclusively eliminate one or other explanation. This is an initial attempt to bring some comprehensive treatment and data to this incipient discussion. This is based on an interpretive analysis of qualitative interviews without quantification or social survey methods used for measurement. The advantage of this approach is that it lays out a completely different level of analysis of the barriers to employee ownership in the US that is “closer to the ground” and more based in the views of front-line practitioners who are actually implementing it.

Design/methodology/approach

Analysis and interpretation of qualitative interviews.

Findings

The list of barriers that has been identified is not exhaustive. The preliminary conclusions are that (not necessarily in this order) limitations of investment banking models, poor supportive infrastructure, complexity and cost and regulatory issues, the lack of support by political parties and social movements, the sale of companies due to financial considerations and legal complexities and lack of clarity and resistance by Federal agencies are major barriers in the US. Various sectors of Wall Street has been amenable to employee ownership with the proper government and private sector support. What is needed now is a series of quantitative surveys and qualitative interviews of retiring business owners in closely held companies and of CEOs and CFOs in stock market companies in order to gauge the barriers that they believe are blocking their own action in the employee share ownership area. The Rutgers Institute for the Study of Employee Ownership and Profit Sharing is working on such a research agenda at this time. In addition, with the future size of the US employee ownership sector at stake, a more intensive one-year interview project would make sense in order to present these different explanations to key actors and practitioners and ask them to provide evidence to prove or disprove the relevance of the different barriers.

Research limitations/implications

Empirical research which can resolve which barriers are more important than others is presented, when possible; however, studies that provide metrics to compare different barriers are not available and need to be carried out.

Practical implications

Other countries considering employee ownership policies can learn from the US experience. US policymakers and legislators can learn from an original, recent discussion of barriers.

Social implications

If employee ownership sectors are to be developed, a careful discussion of barriers is most relevant.

Originality/value

Original document by the authors based on original interviews.

Details

Journal of Participation and Employee Ownership, vol. 7 no. 1
Type: Research Article
ISSN: 2514-7641

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Book part
Publication date: 1 August 2024

Eli Guinnee and Kathleen Pickering

Public and tribal libraries play an expansive role as community connectors, serving as a visible manifestation and key operator of support systems built through partnership…

Abstract

Public and tribal libraries play an expansive role as community connectors, serving as a visible manifestation and key operator of support systems built through partnership. Pandemic circumstances increased library intentional practice and innovative engagement through partnerships, making the amorphous “community” feel more real, creating access to new resources through diverse social networks while improving overall resiliency and responsiveness in a time of great need. This chapter presents outcomes from interviews with public and tribal librarians in New Mexico, a primarily rural majority-minority state in the United States. We ask, “In what ways have pandemic experiences changed our approaches to meeting information and mutualism needs in our community?” The answer is provided from a systems-based social well-being perspective, in which success is measured by the positive impact on community members’ unique capacity to live a secure and enriched life within the context of a global pandemic. Librarians shared ways in which changes in staffing and operations affected the efforts of marginalized library workers to add their voices to build new professional understandings and the potential for justice-driven approaches to resilience from a community systems-based perspective. While diverse in their responses, the common thread running throughout the narratives of the New Mexican librarians featured in this study is the role of libraries in maintaining, repairing, and enhancing the social fabric of the communities they serve.

Details

Reading Workplace Dynamics: A Post-Pandemic Professional Ethos in Public Libraries
Type: Book
ISBN: 978-1-83797-071-1

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Article
Publication date: 14 August 2023

Husam Abdullah Qasem Almatari, Melissa Chan and Md Asrul Nasid Masrom

The construction industry is a major economic driver in Malaysia, playing a pivotal role in the developing nations economic growth. Malaysia's reliance on labor-driven…

667

Abstract

Purpose

The construction industry is a major economic driver in Malaysia, playing a pivotal role in the developing nations economic growth. Malaysia's reliance on labor-driven construction practices often sees local industry lagging in adopting technological advancements common to the construction sector on a global scale. This study investigates the challenges faced by project players in using new construction industrial revolution (IR) 4.0 technologies and the difficulties in implementing these technologies in construction projects.

Design/methodology/approach

A quantitative survey was distributed to 183 practitioners in the Malaysian construction industry. The collected data (N = 121) has been analyzed using statistical software to calculate relative importance index values for the identified factors. A triangulation approach to validate the factors obtained from the survey was conducted with an expert group to ensure there were no additional considerations identified in the study.

Findings

The study results show that the main factors in adopting construction IR 4.0 technologies are 1) high implementation costs, 2) hesitation to adopt technologies, 3) lack of standards, 4) legal and contractual uncertainty and 5) complexity. By investigating these factors, cost and regulation issues can gradually be resolved, with construction firms implementing new technologies, educating workers and ensuring government involvement in training for skill development to support IR 4.0.

Originality/value

The outcome of these efforts to resolve construction productivity would be beneficial in their industry impact on practice and digital transformation. Additionally, the results add to the body of knowledge for construction practitioners and technology developers to work together efficiently on the implementation of construction 4.0 technologies.

Details

Smart and Sustainable Built Environment, vol. 13 no. 4
Type: Research Article
ISSN: 2046-6099

Keywords

Available. Open Access. Open Access
Article
Publication date: 17 June 2024

Kate McCain and Gina Matkin

The purpose of this phenomenological study is to explore leader identity development experiences of emerging adults at a large Midwest university and how retrospective family…

479

Abstract

Purpose

The purpose of this phenomenological study is to explore leader identity development experiences of emerging adults at a large Midwest university and how retrospective family storytelling (Koenig Kellas, 2018) plays a role in the sense-making of the leader identity process. Through a unique, three-phase qualitative and narrative inquiry approach, this research further explores LID sense-making through retrospective family storytelling.

Design/methodology/approach

Qualitative phenomenology and narrative inquiry approach. Data collection consisted of three different data sets: (a) two semi-structured interviews, (b) leader artifacts and (c) journals.

Findings

The stories told by the emerging adults described how key messages influenced their identity within the context of leader identity development and their college experiences. Furthermore, a key finding in the narratives exhibited the stories emerging adults recalled in the sense-making of their leader identity centered on persevering, overcoming hardships and interpersonal connections and relationships. Findings from this research contribute to LID literature for leadership educators, researchers and practitioners in leader development.

Originality/value

The research presented in this article advances LID by using a narrative approach to explore the role of family narratives in identity development. Further, it approaches qualitative work with rigorous data collection and analysis processing using a cross-case analysis to develop leader identity archetypes. This study directly impacts those who work with emerging adult college students and supports the development of college student leaders.

Details

Journal of Leadership Education, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1552-9045

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Article
Publication date: 9 January 2024

Zeynep Fatma Niğdeli, Funda Gençer and İzzet Yüksek

The purpose of the study is to provide a dataset about geometrical constructions of early Ottoman tombs for conservation studies. Thus, a proposal for the restitution phase of the…

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Abstract

Purpose

The purpose of the study is to provide a dataset about geometrical constructions of early Ottoman tombs for conservation studies. Thus, a proposal for the restitution phase of the damaged tombs aims to develop.

Design/methodology/approach

The study is composed of four phases. First, the representative plan and section drawings of early Ottoman Tombs were redrawn; second, a geometrical analysis was made, a proposal table was prepared for the restitution of the damaged tombs; and last, this table was applied to tomb examples and restitution drawings are verified with the original situation of the tombs.

Findings

Early Ottoman tombs may be interpreted through geometric shapes, including the square, circle, triangle, octagon, arsin grid and quadrature systems. The arsin grid system provides information about the position of the domes and the height of the drums and windows. Quadrature establishes the highest point of domes and entrances. The proposal table, developed from the obtained results, facilitated the identification of the original elements, including the dome, drum, window and portal. This information is crucial for conducting further studies on restitution.

Originality/value

The abundance and dispersed nature of tomb structures compared to other architectural designs pose challenges in their scholarly examination. The early Ottoman tombs, which experienced an increase in numbers following the Conquest of Istanbul, serve as the initial expressions and embodiments of novel architectural endeavors. Thus, the determination of design ideas of the early Ottoman tombs sheds light on Ottoman architectural practice, which has remained largely unknown and guided the conservation studies of the tombs that have lost their integrity and originality.

Details

Open House International, vol. 49 no. 5
Type: Research Article
ISSN: 0168-2601

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