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Reverse logistics services are designed to move goods from their point of consumption to an endpoint to capture value or properly dispose of products and materials. Artificial intelligence (AI)-based reverse logistics will help Micro, Small, and medium Enterprises (MSMEs) adequately recycle and reuse the materials in the firms. This research aims to measure the adoption of AI-based reverse logistics to improve circular economy (CE) performance.

In this study, we proposed ten hypotheses using the theory of natural resource-based view and technology, organizational and environmental framework. Data are collected from 363 Indian MSMEs as they are the backbone of the Indian economy, and there is a need for digital transformation in MSMEs. A structural equation modeling approach is applied to analyze and test the hypothesis.

Nine of the ten proposed hypotheses were accepted, and one was rejected. The results revealed that the relative advantage (RA), trust (TR), top management support (TMS), environmental regulations, industry dynamism (ID), compatibility, technology readiness and government support (GS) positively relate to AI-based reverse logistics adoption. AI-based reverse logistics indicated a positive relationship with CE performance. For mediation analysis, the results revealed that RA, TR, TMS and technological readiness are complementary mediation. Still, GS, ID, organizational flexibility, environmental uncertainty and technical capability have no mediation.

The study contributed to the CE performance and AI-based reverse logistics literature. The study will help managers understand the importance of AI-based reverse logistics for improving the performance of the CE in MSMEs. This study will help firms reduce their carbon footprint and achieve sustainable development goals.

Few studies focused on CE performance, but none measured the adoption of AI-based reverse logistics to enhance MSMEs’ CE performance.

This research tries to find the blockchain-based resilience strategies that can help the supply chains of micro, small, and medium-sized enterprises (MSMEs) to recover from the disruptions and work effectively in a resource-based view perspective.

Eight broad strategies and 32 sub-strategies are identified from the literature review. Delphi study was carried out, and detailed discussion with 16 experts helped in finalizing these strategies. Further, the best-worst method (BWM) prioritized these strategies.

The findings suggests that “building social capital,” improving “coordination capabilities,” “sensitivity towards market,” “flexibility in process and production,” “reduction in process and lead time,”and “having a resource efficiency and redundancy” are the top strategies on which the top management should focus to overcome the situations of disruptions and enhance performance of MSMEs.

The blockchain-based strategies will enable the companies in tracing the products from the company to customers. Further, the customers will be able to identify their manufacturers, the raw materials used in manufacturing, and the life and quality of raw used materials. Altogether the textile industry will become more sensitive toward environmental practices.

The previous research has not identified and evaluated the blockchain-based resilience strategies, and therefore this study tries to fill this gap. This study used a smaller sample from the experts, so the results may vary if the larger data set is used and hypothesis testing can be done.

This study aims to provide a holistic review of social media influencers (SMIs) research based on a unique approach of bibliometric analysis and content analysis between 2011 and 2020. The review examines the main influential aspects, themes and research streams to identify research directions for the future.

The sample selection and data collection were done from the Scopus database. The sample dataset was refined based on the inclusion and exclusion criteria to determine the final dataset of 183 articles. The dataset was exported in the BibTeX format and then imported into the BiblioShiny app for bibliometric analysis. The content analysis was done following the theory-context-methodology framework.

The several findings of this study include (1) Co-word analysis of most used keywords; (2) Longitudinal thematic evolution; (3) The focus of the research papers as per the theory-context-methodology review protocol are persuasion knowledge model, fashion and beauty industries, Instagram and content analysis, respectively; and (4) The network analysis of the research studies is known as the co-citation analysis and depicts the intellectual structure in the domain. This analysis resulted in four clusters of the research streams from the literature and two emergent themes (Chen et al., 2010)

In general, the previous reviews in the area are either domain, method or theory-based. Thus, this study aims to complement and extend the existing literature by presenting the overall picture of the SMI research with the help of a unique combined approach and further highlighting the trends and future research directions based on the findings of this study.

This study aims to further the understanding of employees’ engagement by explaining their organizational commitment through their perception of the availability of work-life benefits in the organization. This study also investigates the mediating role of job satisfaction in this context.

The model was tested on the primary data collected in two phases from 270 teaching professionals in higher education institutes in Northern India. Barren and Kenny’s algorithm and hierarchical regression analysis were used to test the hypotheses.

The results reveal that employees’ perception of work-life benefits strongly influences their organizational commitment. Also, the results support that employees’ job satisfaction mediates the above-mentioned relationship.

Self-reported data could be considered as a key limitation of this study and for more accurate results supervisors’ (line managers) perspective could also be included in future studies. Also, in addition to perceived work-life benefits, supervisors’ support could also have an impact on employees’ commitment, thus its inclusion in the model could draw a clearer picture.

This research has two key contributions: first, it adds to the limited literature examining the employees’ engagement issues in the academic sector. Second, this research is one of, if not the first, to investigate perceived work-life benefits among third-level teaching staff in India to explain employees’ commitment to their organizations.

This study aims to integrate the theory of planned behavior (TPB) and the value-belief-norm (VBN) theory into a meta-analytic framework to synthesize green consumption literature.

By integrating the findings from 173 studies, a meta-analysis was performed adopting several analytical methods: bivariate analysis, moderation analysis and path analysis.

VBN- and TPB-based psychological factors (adverse consequences, ascribed responsibility, personal norms, subjective norms, attitude and perceived behavioral control) mediate the effects of altruistic, biospheric and egoistic values on green purchase intention. Further, inconsistencies in the proposed relationships are due to cultural factors (i.e. individualism-collectivism, power distance, uncertainty avoidance, masculinity–femininity, short- vs long-term orientation and indulgence-restraint) and countries’ human development status.

The authors selected papers published in English; hence, other relevant papers in this domain published in other languages might have been missed.

The findings are useful to marketers of green offerings in designing strategies, i.e. specific messages, targeting different customers based on countries’ cultural score and human development index, to harvest positive customer responses.

This study is the pioneering attempt to synthesize the TPB- and VBN-based quantitative literature on green consumer behavior to resolve the reported inconsistent findings.

Goat milk yoghurt differs from cow milk yoghurt in that it has a different casein composition and content, which presents several technical challenges, including consistency with an appropriate flavor.

In this study, the antioxidant potential and phytochemical profiling of the fruits (pineapple and papaya) and vegetable (carrot) extracts was evaluated and the effect of their purees on the quality and stability of stirred goat milk yoghurt (GMY) were investigated. The qualities of stirred GMY with carrot (CrY), pineapple (PaY) and papaya (PpY) purees were assessed against the product without puree (CY).

The carrot puree had the highest moisture, ash contents and pH value. The carrot extract had the highest DPPH radical scavenging activity, while the pineapple extract had the highest total phenolic value (1.59 µg GAE/g) and flavonoids content (0.203 µg CE/g). The scanning of all the puree extracts in GC-MS indicated that 5-hydroxymethylfurfural was a major component. The phytochemical quantification of the extracts through multiple reaction monitoring (MRM) against 16 compounds showed the presence of sinapic acid, cinnamic acid, pthalic acid, ferulic acid, 4-OH-benzoic acid, 3-OH-benzoic acid, p-coumaric acid, caffeic acid and vanillic acid in different quantities. The addition of purees and storage period had a significant (p < 0.05) effect on the moisture, pH, titratable acidity, syneresis, viscosity, color values and sensory properties of the products. In all the samples after 15 days of storage, Streptococcus thermophilus and Lactobacillus bulgaricus counts remained above the recommended level of 106CFU/g. Stirred GMY sample produced with pineapple puree showed a higher syneresis and viscosity, but the CrY sample demonstrated the highest antioxidant activity. The developed formulations remained stable with minimum changes in quality and sensory attribute during refrigerated storage for 10 days.

This study suggests that addition of fruit and vegetable improve the viscosity and sensory perception of the product with minimal use of synthetic flavor and preservatives.

This study tries to identify important criteria and sub-criteria for the evaluation of suppliers for effective management of supply chain sustainability risks (SCSR). This study also demonstrates the application of the analytic hierarchy process (AHP) method in a specific case of a company that is managing a short food supply chain and facing difficulty in ranking the suppliers on three dimensions of sustainability.

Literature reviews and expert opinions are used to identify and assess the sub-criteria for each of the three dimensions of sustainability, followed by pairwise comparison as per the AHP methodology. Finally, the proposed framework is used to evaluate the three suppliers that represent approximately 70% of the total tea sourced by the case company.

None of the three suppliers is best on all three dimensions of sustainability. The rank order of suppliers together on the three dimensions is different than the rank order with respect to each of the dimensions separately. The results obtained are useful for the case company to understand the risk associated with each of their suppliers. Also, it helps them develop a proactive plan to address those risks. The results also show that the overall country-level indices may not accurately reflect the individual supplier level, and specific information may help to make better judgements.

The study only demonstrates the evaluation of tier-one suppliers. There are various suppliers in the supply chain (tier two and tier three), and there could be missing or inadequate information about these next-level suppliers that augments SCSR substantially. The study focussed on the countries of three specific suppliers, and sustainability parameters are highly contextual and vary from country to country.

This study proposes a multi-criteria decision framework to evaluate and analyse suppliers based on their performance against SCSR. Using the AHP method, a case application is demonstrated for sustainable supply chain risk management. By considering SCSR in the evaluation process, the case company is able to prioritise prevailing risks, analyse suppliers’ positions against these risks and initiate appropriate risk management strategies. The proposed framework provides a powerful tool for making SCSR decisions in similar contexts.

The results helped the company to effectively and efficiently prioritize SCSR and rate suppliers using the proposed framework. It is also observed from the results that the social criterion related to human rights (0.161) was highest in the case company’s priority, followed by child labour (0.118). This fact adds value to the proposition that although social sustainability has featured less in academia, it is unclear whether this is apparent in practice.

The study uses experts from a case company based in the UK which is in the business of procurement and supply of tea and is managing a short food supply chain. The framework is the first of its kind using all three dimensions of sustainability: environmental, social and economic.

This paper aims to investigate the firm performance of micro, small and medium enterprises (MSMEs) by using artificial intelligence-based supply chain resilience strategies. A theoretical framework shows the relationship between artificial intelligence, supply chain resilience strategy and firm performance.

A questionnaire is developed to survey the MSMEs of India. A sample size of 307 is considered for the survey. The employees working in MSMEs are targeted responses. The conceptual model developed is tested empirically.

The study found that eight hypotheses were accepted and two were rejected. There are five mediating variables in the current study. Artificial intelligence, the independent variable, positively affects all five mediators. Then, according to the survey and analysis of the final 307 responses from MSMEs, the mediating variables significantly impact the dependent variable, firm performance.

This study is limited to emerging markets only. Also this study used only cross sectional data collection methods.

This study is essential for supply chain managers and top management willing to adopt the latest technology in their organisation or firmfor a better efficient supply chain process.

This study investigated artificial intelligence-based supply chain resilience for improving firm performance in emerging countries like India. This study tried to fill the research gap in artificial intelligence and supply chain resilience.

The case was an application of a market demand and supply mechanism and its impact on the product’s price and focus on the following objectives:▪ Analyze the vegetable market in India and the challenges faced by the farmers (tomatoes) using demand and supply concepts.▪ Examine the impact of price elasticity on the revenue of the farmers.▪ Assess the challenges faced by the government in controlling prices of vegetables and food inflation.▪ Evaluate diversification strategies in agriculture to mitigate risk.

The market for tomatoes was highly cyclical because of erratic rainfall, and farmers went through a difficult time, especially when the prices fell below the cost of production. They moved out for crops that had stable prices. They expected government support for price stability. Government and policymakers considered price fluctuations a short-term phenomenon that required limited interventions when prices were high. This case was about Dilip, a farmer who was into farming tomatoes on a large scale in Karnataka, India. He was facing a dilemma as to whether he had to continue or move to other crops because of the low price of tomatoes in May 2023 or to diversify into some small but related business. He was worried at the same time, curious to understand the volatility in the prices of tomatoes, government responses, risks and returns associated with the cultivation of this crop and Agri-supply chain. Based on his understanding, he should make decisions to continue or diversify into some other farming or related business.

This case was written for microeconomics and managerial economics of undergraduate and postgraduate students. This case demonstrates the application of the demand and supply mechanism for a perishable product such as tomatoes. Price fluctuations are common in these markets because of various uncontrollable factors such as rain, pests and natural calamities. The case could show the relationship between the firm’s elasticities and revenue. This case also highlights the policy constraints in controlling the prices in the short run. This case could also be used for understanding macroeconomic concepts such as food inflation and its impact on general price inflation. The students or target audience with a background in the functioning of the markets could very well relate to the concepts discussed.

Teaching notes are available for educators only.

CSS: Entrepreneurship (3); Management Science (7).

This case highlights the social entrepreneurship exhibited by Dr Shyam Sunder Paliwal, former Sarpanch (head of village council) of Piplantri Gram Panchayat of Rajsamand district of Rajasthan State in India. After completion of the case study, the students will be able to identify the factors that enabled social change, discuss the role of women in the social change at Piplantri and how their participation can be leveraged in similar contexts, evaluate the measures for addressing the ethical dilemma faced and develop strategy for sustaining and augmenting social change.

Dr Paliwal, former Sarpanch (head of village council) of Piplantri Gram Panchayat of Rajsamand, India was having a deeper look at one of the highest civilian award “Padma Shri”, bestowed upon him by the Government of India. Fully immersed in his 18 years of public service, he started recollecting his journey in the chilly winter of November 2023, which began in the year 2005 as the Sarpanch of Piplantri Gram Panchayat. After toiling hard to improve the basic infrastructure of his Gram Panchayat, his focus quickly shifted to plantation of trees, improving the water level and addressing other social issues such as social entrepreneurship through ecofeminism. He had a larger goal of uplifting the Gram Panchayat community in the barren, parched and encroached land. He vividly remembered the public participation in this drive, especially the women. Through effective utilisation of various government schemes, by 2022, the panchayat could witness more than four and a half lac (0.45 million) trees planted and a large number of functional water repositories enabling socio-economic development of the villagers. Numerous accolades displayed in his office; were the testimony of his work and challenges faced on many fronts. He started reflecting about various factors including ecofeminism that led to the success of his social entrepreneurship activities. He was also concerned about the sustainability of his efforts and scalability of activities while ensuring that developmental activities did not harm the natural environment.

This case on social change journey at Piplantri village can be taught in MBA programmes in social entrepreneurship course.

Teaching notes are available for educators only.

CSS3: Entrepreneurship.