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The main objective of this study is to determine the factors that have the greatest impact on travelers' opinions of airports.

11,656 customer reviews for 649 airports around the world were gathered following the COVID-19 outbreak from the website that rates airport quality. The dataset was examined using hierarchical regression, PLS-SEM, and the unsupervised Bayesian algorithm-based PSEM in order to verify the hypothesis.

The results showed that people’s intentions to recommend airports are significantly influenced by their opinions of how well the servicescape, staff, and services are.

By encouraging air travelers to have positive intentions toward recommending the airports, this research offers airport managers decision-support implications for how to improve airport service quality. This will increase the likelihood of retaining more passengers.

This study also suggests a quick-to-implement visual decision-making mechanism based on PSEM that is simple to understand.

This study examines how structured procedures and psychological safety can enhance six sigma processes’ effectiveness and foster individual creativity within an organization.

This study employs a novel methodological approach, combining structural equation modeling (SEM) and multi-value qualitative comparative analysis (mvQCA).This combination gave us a unique lens through which to view the complex connections between the constructs that were the subject of the investigation.

The results substantiate that a well-structured six sigma approach, paired with a psychologically safe environment, fosters knowledge exploration and exploitation as well as triggering conducive learning behaviors. These elements, in turn, augment individual creativity, which is found to be instrumental in boosting six sigma performance.

This study is one of the first to combine mvQCA and SEM to investigate the complex interplay between structured methods, psychological safety and individual creativity in enhancing six sigma performance. This research highlights the importance of fostering creativity in strategic management processes and the unrealized potential of combining these methods.

The purpose of this study is to interrogate the meaning and the prospect of consuming sports as Korean popular media entertainment contents from the sociological perspective. Now, the Korean media are flooded with variety TV shows using sports as their contents. Not only terrestrial broadcasts but also over-the-top (OTT) such as Netflix and Disney Plus telecast a total of 36 sports entertainment programs using various sports including golf, football, fitness, and so on as the contents. In particular, it is interesting that sports-contented variety shows which combine nonsport persons with sports as the contents attract wide popularity. Moreover, it can be observed that athletes, who had made their names in their own sports when they were active ones and honorably retired, appeared as entertainers in sport-contented variety shows and enjoyed their second life as entertainers, not athletes. As such, various kinds of sports have continuously attracted popularity as core contents for variety shows in the Korean media market. On the basis of the background, this study attempts to seek out the answers to the following questions. First, what are the highlight and challenges of the popularity of entertainment programs using sports as their contents in the Korean society? Second, can it be possible to continuously consume sports as popular contents for the Korean media industry? Finally, how can the consumption of sports as the media entertainment contents influence on the topography of the discourse (males- and popular sport-centered) dominating the sports culture in the Korean society?