Search results

In the digital age, enterprise social media (ESM) has been broadly used to break the barrier of space and time for knowledge sharing involving two activities—knowledge donating and knowledge collecting. Yet, hardly any study has thus far explored how and when knowledge donating and knowledge collecting through ESM impact employees’ innovative work behavior (IWB). Therefore, drawing on the social exchange theory, this study aims to introduce relational social capital as a mediator and performance climate as a moderator to examine differential impact mechanisms of knowledge donating and knowledge collecting through ESM on employee IWB.

First, we collected 225 survey data from employees who used ESM at work. Then, according to the two-stage procedure of the partial least square structural equation modeling method, we established and analyzed a moderated mediation model based on the context of ESM.

Results demonstrate that knowledge donating through ESM has a positive relationship with IWB, but knowledge collecting through ESM has no such relationship. Through the mediation of relational social capital, both knowledge donating and knowledge collecting through ESM have indirect positive relationships with IWB, but knowledge collecting through ESM has a greater one. Moreover, when employees perceived a relatively high-performance climate, the positive relationships of knowledge donating and knowledge collecting through ESM with IWB via relational social capital would be stronger.

On the one hand, organizational managers should not only focus on different innovation benefits caused by knowledge donating and knowledge collecting through ESM but also should realize differences in the direct/indirect effect of knowledge donating and knowledge collecting through ESM on IWB. On the other hand, employees need to proactively enhance their innovative ability by considering knowledge donating/collecting channels (e.g. ESM), gaining successful competitiveness. Moreover, both managers and employees should realize that different innovation benefits of knowledge sharing activities through ESM can be further strengthened when establishing a high-performance climate.

Different from prior literature on knowledge sharing or ESM, this study contributes to analyzing the differential effects of two dimensions (i.e. knowledge donating and knowledge collecting) of knowledge sharing on employees' IWB in the context of ESM.

As a highly knowledge-intensive activity, digitalization is changing the construction industry landscape and is encouraging construction firms to explore the transformation. This study establishes a new theoretical model aimed at examining the impact of three types of intellectual capital (IC) on digitalization through the lens of knowledge-based view and explores how IC and digitalization influence sustainability performance from the triple bottom line principles.

A questionnaire survey was conducted to collect data from Chinese construction firms using convenience sampling. A total of 181 valid responses were obtained. Then, a partial least squares structural equation modelling (PLS-SEM) technique was executed through Smart PLS 3.0 software. The measurement model was assessed to ensure reliability and validity, and the structural model was analysed to test the proposed hypotheses.

The empirical results confirm the positive impact of IC on digitalization and digitalization on sustainability performance. Moreover, digitalization plays a significant mediating role in the relationship between IC and sustainability performance.

The results provide empirical evidence supporting the different roles of IC and digitalization in improving sustainability. The findings contribute to enhancing the understanding of digitalization practices from the perspective of IC and provide theoretical and managerial implications for sustainability issues in the context of the construction industry.