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To assess the introduction and performance of light electric freight vehicles (LEFVs), more specifically cargo cycles in major 3PL organizations in at least two Nordic countries.

Case studies. Interviews. Company data on performance before as well as after the introduction. Study of differing business models as well as operational setups.

The results from the studied cases show that LEFVs can compete with conventional vans in last mile delivery operations of e-commerce parcels. We account for when this might be the case, during which circumstances and why.

Inherent limitations of the case study approach, specifically on generalization. Future research to include more public–private partnership and multi-actor approach for scalability.

Adding to knowledge on the public sector facilitation necessary to succeed with implementation and identifying cases in which LEFVs might offer efficiency gains over more traditional delivery vehicles.

One novelty is the access to detailed data from before the implementation of new vehicles and the data after the implementation. A fair comparison is made possible by the operational structure, area of delivery, number of customers, customer density, type of packages, and to some extent, the number of packages being quite similar. Additionally, we provide data showing how city hubs can allow cargo cycles to work synergistically with delivery vans. This is valuable information for organizations thinking of trying LEFVs in operations as well as municipalities/local authorities that are interested.

The need to match highly variable demand for healthcare services with existing capacity has been a significant health system challenge experienced by the COVID-19 pandemic. Despite mounting research on various COVID-19 responses in the recent literature, there has not been a structured review examining key determinants of health system volume flexibility. The focus of the present research is to review recent literature based on a conceptual framework developed based on the volume flexibility literature on COVID-19. The review also provides a meaningful way to guide practice and future research in the area.

A literature review was performed guided by the theoretical frameworks developed in the previous volume of flexibility literature. Selected research papers were reviewed and analyzed to identify key determinants of health system volume flexibility.

Seven determinants of health system volume flexibility under three domains (demand management, capacity management, and performance) included demand management strategies, integration, capacity management strategies, workforce management, technology, quality of disease outcomes, and health system knowledge.

The research provides both health systems researchers as well as practitioners with a foundational conceptual framework and knowledge related to health system volume flexibility. In addition, this research identifies future research areas to expand knowledge relevant to health system volume flexibility.

Digital ethnographers acknowledge that online spaces are always co-produced within the social, political, material and sensory – never distinct from what we may think of as ‘offline’. However, in documenting our fieldwork (e.g. fieldnotes, screenshots and recordings) and representing our findings in research outputs, scholars tend to draw more firm boundaries around our object of study. The excess, the digital life on the margins of digital ethnography often entangled with the fieldwork site, is cut away to present a neatened case study that can be analysed. In this chapter, I examine the excess and ‘unrelated’ screenshots I took during a digital ethnography project in 2020 to explore what these ‘offcuts’ can offer in contextualising my encounters with the short-form video app TikTok. Over nine months in 2020, I observed healthcare workers using the app to share health information and analyse their content. At the same time, with the pandemic unfolding across the world, I was scrolling through the news on Twitter, watching press conferences from health authorities, sharing funny TikToks with friends and receiving information in a family group chat. This layering of everyday experiences of the pandemic forms part of how I sensed and experienced TikTok content during my digital ethnography. I examine these ‘excess’ screenshots to think through the always more-than-digital boundaries of digital ethnographic fieldwork. I reflect on the messy entanglement of digital ethnography, where my own digital practices – intensified by COVID-19 lockdown conditions – and the broader conditions they emerged from, became inevitably enmeshed with my research practice.

Public health measures implemented early in the COVID-19 pandemic brought the idea of essential work into the public discourse, as the public reflected upon what types of work are essential for society to function, who performs that work, and how the labour of essential workers is rewarded. This chapter focusses on the rewards associated with essential work. The authors develop an intersectional lens on work that was officially deemed essential in 2020 to highlight longstanding patterns of devaluation among essential workers, including those undergirded by systemic racism in employment and labour law. The authors use quantitative data from the CPS-MORG to examine earnings differences between essential and non-essential workers and investigate whether the essential worker wage gap changed from month to month in 2020. The authors find that patterns of valuation among essential workers cannot be explained by human capital or other standard labour market characteristics. Rather, intersectional wage inequalities in 2020 reflect historical patterns that are highly durable and did not abate in the first year of the global pandemic.

Social movement organizations are concerned and cognizant of their public image and typically need to maintain positive public perception to gain and sustain support. White supremacist organizations believe that they are highly stigmatized, reviled, and surveilled groups and go to great lengths to protect their desired self-representation. Through a qualitative analysis of close to 2 million Discord chat messages from white supremacist organizations, I find that white nationalist groups attempt to cater their public appearances through three primary axes: organizational, activism, and individual/membership. This chapter uses concepts from Goffmanian sociology, such as Stigma, Impression Management, and Frontstage/Backstage, to highlight how political movements discuss, argue, and debate the public image they wish to deploy. Studies on right-wing movements tend to be “externalist” in the sense that they look at publicly available documents which privilege the views of leadership. This chapter uses a dataset which delves into the social movement “backstage,” enabling us to view white supremacists' private conversations, their impression management strategies, and how they wish to appear on the “frontstage.”

This article provides a comparative analysis of the relationship between insurance and economic growth in the Organization for Economic Cooperation and Development (OECD) and Middle East and North Africa (MENA) regions. The research aims to understand how insurance impacts economic growth in these two regions, highlighting the similarities and differences between them.

The study analyzes economic and insurance data from various countries in the OECD and MENA regions over a specific period. It employs the statistical method of Partial Least Squares (PLS) univariate regression to examine the relationships between the variables.

The study finds a positive correlation between insurance and economic growth in both regions, though the characteristics and mechanisms differ. In the OECD region, where insurance markets are more developed, insurance is strongly linked to economic growth. In contrast, the MENA region, with lower levels of insurance and a less developed industry, still shows a positive effect of insurance on economic growth. The article also identifies factors specific to the OECD and MENA regions that influence this relationship, such as insurance industry regulation, access to financial services, economic and political stability and cultural and institutional differences.

The originality of this research lies in its use of the PLS regression method, setting it apart from previous studies in the same field that have typically relied on other econometric techniques.

This chapter presents an international review of the experiences of children and parents regarding care during the COVID-19 pandemic. The pandemic profoundly impacted children and families, magnifying the influence of governmental policies, socio-economic disparities and cultural contexts on children's experiences and exacerbating global inequalities. Vulnerable families faced increased challenges affecting children's rights and well-being, while the transition to digital learning highlighted the critical need for equitable access to technology. Despite extensive documentation of these challenges, research focusing on the pandemic's impact on young children's development, well-being, socialization and learning opportunities, as well as the experiences of parents/carers, remains limited. This scarcity stems from the pandemic's constraints on research activities, requiring reliance on online methods and the increased burdens on parents/carers, making participation in research more challenging.

Employing the PRISMA 2020 method for a literature review, this chapter aggregates international research findings on the subject, examining the impacts of COVID-19 on health and well-being, knowledge of the pandemic, effects on learning, educational strategies, online activity engagement and collaboration with Early Childhood Education and Care (ECEC) services. It concludes with a synthesis of insights and recommendations drawn from the reviewed literature.

The chapter contributes to a comprehensive framework for understanding the pandemic's impact on young children and their families, emphasising the importance of targeted interventions, equitable resource distribution and ongoing support for the ECEC sector to address the challenges and opportunities presented by the COVID-19 pandemic and future crises.