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Case study
Publication date: 10 October 2024

Jamie O’Brien, John-Gabriel Licht and Joy M. Pahl

Public data such as news reports, interviews and memos were used to craft the case. In addition, the technical reports released by the National Transportation Safety Board (NTSB)…

Abstract

Research methodology

Public data such as news reports, interviews and memos were used to craft the case. In addition, the technical reports released by the National Transportation Safety Board (NTSB), along with secondary data in the form of expert accounts and congressional hearings were used to round out the synopsis of the case study.

Case overview/synopsis

This case explores the Boeing–McDonnell Douglas merger and its impact on Boeing’s corporate culture, ethics and strategic decision-making. After the merger, Boeing shifted from a culture focused on engineering excellence to one emphasizing cost-cutting and shareholder value. This cultural shift contributed to the development failures and ethical lapses that resulted in the 737 MAX crisis, which involved two fatal crashes. The case is designed for courses in Strategic Management or Organizational Behavior.

Complexity academic level

Strategic Management or Organizational Behavior

Details

The CASE Journal, vol. ahead-of-print no. ahead-of-print
Type: Case Study
ISSN: 1544-9106

Keywords

Article
Publication date: 12 January 2024

Francesco Antonio Perotti, Zoltan Rozsa, Michal Kuděj and Alberto Ferraris

Drawing on the microfoundations theory and rational choice sociology, this study aims to investigate knowledge-sharing microfoundations through knowledge sabotage behaviours in…

Abstract

Purpose

Drawing on the microfoundations theory and rational choice sociology, this study aims to investigate knowledge-sharing microfoundations through knowledge sabotage behaviours in the workplace. As such, it aims to shed light on the adverse impact of knowledge sabotage on a knowledge-sharing climate.

Design/methodology/approach

As a quantitative deductive study, it is based on information collected from 329 employees of European companies by self-administered online surveys. Data validity and reliability has been assessed through a confirmatory factor analysis, and data analysis was carried out by using a covariance-based structural equation modelling technique.

Findings

The findings from the empirical investigation supported the baseline hypotheses of the multilevel conceptual model, which is the positive relationship between organizational trust and environmental knowledge sharing. Then, recurring to a microfoundational exploration, this study supports the mediating indirect effect of job satisfaction and knowledge sabotage in affecting knowledge sharing as a social outcome.

Research limitations/implications

This study concurs to broaden knowledge-sharing awareness among scholars and practitioners, by focusing on knowledge sabotage as its most pernicious counterproductive behaviour. Furthermore, this research provides valuable guidance for the future development of research based on multilevel investigations.

Originality/value

This study builds on the need to explore the numerous factors that affect knowledge sharing in economic organizations, specifically focusing on knowledge sabotage. Adapting Coleman’s bathtub, the authors advance the first multilevel conceptual model used to unveil the knowledge-sharing microfoundations from the perspective of a counterproductive knowledge behaviour.

Details

Journal of Knowledge Management, vol. 28 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 7 May 2024

Ann Anka and Bridget Penhale

The purpose of this paper is to provide a literature review on what is known about unpaid family carers who are at risk of or have experienced abuse from the people they provide…

Abstract

Purpose

The purpose of this paper is to provide a literature review on what is known about unpaid family carers who are at risk of or have experienced abuse from the people they provide care for and relevant policy/legal and practice responses for affected family carers.

Design/methodology/approach

A literature search was carried out to locate literature relating to unpaid family carers who are at risk of or have experienced abuse from the people they provide care for. This also incorporated grey literature, including policy guidance and law, to determine the existing knowledge base, gaps in practice and areas that might require further research.

Findings

The findings suggest that although carer harm is serious, it is under-researched. In addition, the unique needs of unpaid family carers who are at risk of or have experienced abuse, violence and harm from the people they provide care for are subsumed in safeguarding policy/law processes and practice under the auspices of the protection of “adults at risk” rather than the protection of “carers at risk”.

Research limitations/implications

It is important that those who support unpaid family carers who are at risk of abuse and harm know about their unique safeguarding needs and concerns to offer appropriate support. It is also apparent that policy and law need to address the gap in provision relating to the unique safeguarding concerns involving the abuse of unpaid family carers by the people they provide care for. This paper is based on this literature review and not on other types of research.

Originality/value

The paper provides insights into what is known about the abuse of unpaid family carers by the people they provide care for, and the policy/legal and practice responses to affected unpaid family carers. It contributes to the body of knowledge on carer abuse and safeguarding carers from abuse and harm.

Details

The Journal of Adult Protection, vol. 26 no. 3
Type: Research Article
ISSN: 1466-8203

Keywords

Open Access
Article
Publication date: 3 September 2024

Karina Jolly, Chris Corr, Nicole Sellars and Sarah Stokowski

The purpose of this study was to explore the leadership competencies of the National Collegiate Athletic Association (NCAA) college athletes and assess the potential differences…

Abstract

Purpose

The purpose of this study was to explore the leadership competencies of the National Collegiate Athletic Association (NCAA) college athletes and assess the potential differences between domestic and international college athletes.

Design/methodology/approach

A quantitative, non-experimental research design was employed, including the use of an electronic survey to collect data. Survey research allows for extensive data management and a quick data collection method (Creswell & Creswell, 2018). The survey was conducted using online Qualtrics software, which allowed convenience in administration, maintenance, nationwide distribution and data export and analysis.

Findings

The findings of this study suggest that domestic college athletes develop greater leadership competencies than their international peers.

Practical implications

The study implications include both practical and academic contributions. The research in the area of leadership development in college athletes has been growing. Previous research has focused on the benefits of the leadership development (Lewis, 2023); however, minimal research has been dedicated to exploring actual leadership constructs within the college athlete population. Moreover, this study focused on the differences between domestic and international college athletes’ leadership constructs. International college athletes go through additional challenges while balancing the academic part of being college athletes (Ridpath, Rudd, & Stokowski, 2020).

Originality/value

Minimal research has been dedicated to exploring actual leadership constructs within the student-athlete population. This study is the first study that explored leadership constructs from the quantitative lens and focusing on both domestic and international student-athletes. The literature on international student-athletes mainly focuses on the motivation arriving to the United States of America (Love & Kim, 2011) and their transitional experiences (Popp, Pierce, & Hums, 2011; Jolly, Stokowski, Paule-Koba, Arthur-Banning, & Fridley, 2022). However, limited literature focuses on the preparation of international student-athlete for life beyond their sport.

Details

Journal of Leadership Education, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1552-9045

Keywords

Article
Publication date: 3 September 2024

Ali Pourahmad Ghalejough, Sadegh Abbasi Avval, Farzin Haghparast and Minou Gharehbaglou

User-generated content was explored to understand the public discourse surrounding the Vessel, a star architecture in New York. Through text analytics, the study aims to uncover…

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Abstract

Purpose

User-generated content was explored to understand the public discourse surrounding the Vessel, a star architecture in New York. Through text analytics, the study aims to uncover topics, sentiments and themes in public opinion regarding this controversial building from social media data.

Design/methodology/approach

This study utilized a big data and text analytics approach, employing topic modeling with the BERTopic technique, sentiment analysis with roBERTa and thematic analysis on 10,259 Reddit comments pertaining to the Vessel.

Findings

The comments were grouped into 20 topics and seven themes, shedding light on discussions regarding the Vessel’s philosophy of existence, critiques of the architect’s approach, evaluations of project success or failure and considerations of the project’s future. Negative sentiments dominate the discourse, reflecting widespread criticism and skepticism towards the project.

Research limitations/implications

The manual data collection method, due to API restrictions, precluded tracking evolving trends over time. Nevertheless, the study provides insights for architects, urban planners, policymakers and stakeholders involved in public space design and management, highlighting the importance of considering user feedback from social media platforms.

Originality/value

This study enriches our comprehension of how users perceive star architecture in the age of social media, focusing on hidden layers of discourse surrounding a controversial iconic building. By combining topic modeling and sentiment analysis, the study offers a novel approach to analyzing architectural public debates on social media platforms like Reddit.

Details

Archnet-IJAR: International Journal of Architectural Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2631-6862

Keywords

Article
Publication date: 27 November 2023

Yanhong Chen, Luning Liu and Mingxi Zhou

Although much attention has been paid to understanding employee resistance to reform, little study has been done to explore the effect of employee resistance to public service…

Abstract

Purpose

Although much attention has been paid to understanding employee resistance to reform, little study has been done to explore the effect of employee resistance to public service units' (PSUs) reform in China. To address this need, this work aims to investigate the antecedents of employee resistance to PSUs' reform, especially from the perspective of the heterogeneity of the employees' age.

Design/methodology/approach

This study considers the PSUs in Harbin, China, as an example and uses survey questionnaires to analyze the factors influencing employees' resistance when PSUs reform. Besides, the authors developed a research model based on the status quo bias theory, the equity-implementation model.

Findings

According to the applied research model, employee resistance to PSU change is primarily influenced by perceived switching costs and benefits. According to their age, this survey also confirms how the employees responded to the reform implementation.

Research limitations/implications

The results of this empirical study inform suggestions for the sustainable development of PSUs and organizational transformations. Overall, this work advances the theoretical understanding of employees' resistance to PSUs’ reform, thereby offering practical insights for managing employee resistance during organizational change.

Originality/value

Overall, given that employee resistance emotion exists in an organization, this study offers theoretical and practical implications for change management strategies.

Details

Journal of Organizational Change Management, vol. 37 no. 2
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 1 January 2024

Betty Jane Punnett, Lemayon Melyoki and Thomas Senaji

This paper presents insights on expatriates in Africa and sets out a research agenda for Africa’s expatriation. The objective of the paper is to provide background and context on…

Abstract

Purpose

This paper presents insights on expatriates in Africa and sets out a research agenda for Africa’s expatriation. The objective of the paper is to provide background and context on expatriation in Africa and to stimulate and guide further research in this important area.

Design/methodology/approach

The reviewed papers were drawn from journals and other sources that reported on expatriation to/from African countries. It also incorporates an array of literature on contextual African issues, exploring conceptually how these relate to expatriation.

Findings

The review confirmed that there is little research on the topic, particularly with respect to outward expatriation and the studies that exist are one of a kind and stand alone. There has been no attempt to build systematic theory or develop a wholistic picture. This means that the field is wide open for more research. The data provide a picture of the current expatriate situation, including numbers, demographics, host/home locations, success rates and so on, and are provide a basis for further research developing and testing hypotheses regarding individual, organizational and country/national characteristics and how these influence and relate to expatriate experiences and outcomes. Researchers can also draw on the existing expatriation literature from around the world for replication studies to identify uniquely African issues as well as similarities with other locations. As Selmer (2016) noted, replication research is widely used in the sciences and is at the core of the scientific method and thus should be considered for expatriation research.

Research limitations/implications

Limited previous research means there is a need for further research.

Practical implications

Expatriation is a critical aspect of companies operating internationally and companies are increasingly interested in doing business in African countries. Africa's economic growth and development are strong and foreign direct investment (FDI) into Africa is growing with consequent increases in the number of expatriates going to Africa. Understanding expatriation in the African context is thus very important to a variety of companies.

Originality/value

Management literature focusing on Africa is limited and this is true regarding expatriation. This means there is a need for researchers and practitioners to understand expatriation issues in this context, particularly considering economic growth on the continent, increasing interest in doing business there, along with increasing FDI and use of expatriates, as well as the expansion of African companies. This paper provides a research agenda as a guide on which researchers, including those in Africa, can build.

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. 12 no. 2
Type: Research Article
ISSN: 2049-8799

Keywords

Article
Publication date: 16 May 2023

Sucharita Maji, Nidhi Yadav and Pranjal Gupta

The inclusion of LGBTQ + persons (lesbian, gay, bisexual, transgender, queer and having other sexual orientations and gender identities) is a crucial step in improving gender…

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Abstract

Purpose

The inclusion of LGBTQ + persons (lesbian, gay, bisexual, transgender, queer and having other sexual orientations and gender identities) is a crucial step in improving gender diversity in the workplace; however, till date, it remains a significant challenge for human resource management professionals. The current study critically examines this issue of an inclusive workplace for LGBTQ + people through a systematic review of the existing research that has empirically studied their experiences at the workplace. It also examines the resistance and challenges organizations face in LGBTQ + diversity training and provides future research avenues.

Design/methodology/approach

For systematically reviewing the literature, Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) model has been used. A total of 101 empirical studies have been reviewed.

Findings

The result shows that LGBTQ + people encounter multiple negative workplace experiences, including proximal (hiring discrimination and housing discrimination) and distal workplace discrimination (unsafe work climate, microaggressions and harassment). These aversive experiences lead to work stress while also mandating that people manage their sexual identity and style of dressing. This stress, in turn, impacts their work–family outcomes, job satisfaction and decision-making with regard to their careers.

Originality/value

The paper provides a holistic understanding of the aversive workplace experiences encountered by sexual minorities.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 43 no. 2
Type: Research Article
ISSN: 2040-7149

Keywords

Open Access
Article
Publication date: 4 November 2024

María Luisa Ruiz Fernández, Luis-Javier Márquez-Álvarez, Estíbaliz Jiménez-Arberas and Isabel Fernández Méndez

This study aims to evaluate the usability and effectiveness of a mobile application, ValTO, designed to enhance communication and professional reasoning skills in occupational…

Abstract

Purpose

This study aims to evaluate the usability and effectiveness of a mobile application, ValTO, designed to enhance communication and professional reasoning skills in occupational therapy students through a case-based learning approach.

Design/methodology/approach

A descriptive exploratory study was conducted with 32 second-year occupational therapy students. The usability of the app was assessed using the Mobile Application Rating Scale and the System Usability Scale, complemented by the University of Oviedo’s Learning Satisfaction Survey.

Findings

The majority of students (77.8%) rated the app above average on the System Usability Scale, with 50% scoring it as excellent. Mobile Application Rating Scale scores revealed high ratings across functionality, aesthetics and information quality, with a significant correlation between app usability and user satisfaction. Increased student satisfaction was also observed in the Learning Satisfaction Survey compared to previous years.

Originality/value

ValTO integrates modern mobile health tools into occupational therapy education, enhancing students’ decision-making skills in an innovative, real-world context. This study contributes to the growing body of research on mobile health applications in educational settings, demonstrating their potential to improve both student engagement and learning outcomes.

Details

Irish Journal of Occupational Therapy, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0791-8437

Keywords

Article
Publication date: 25 November 2024

Michelle Striepe and Antonios Kafa

This scoping review examines the literature on school leadership during the COVID-19 crisis to consolidate knowledge on how school leaders adapted to unprecedented challenges. It…

Abstract

Purpose

This scoping review examines the literature on school leadership during the COVID-19 crisis to consolidate knowledge on how school leaders adapted to unprecedented challenges. It aims to highlight the multifaceted aspects of school leadership during the pandemic, emphasizing the need for distinct approaches in crisis situations.

Design/methodology/approach

Using scoping review methodology, this study analysed empirical work published between January 2020 and May 2023. Using PRISMA-ScR guidelines, it focused on peer-reviewed articles that examined leadership practices and strategies during the health crisis. Key features were distilled through thematic analysis, incorporating both inductive and deductive reasoning from the selected literature.

Findings

The study indicated that school leadership during the COVID-19 crisis involved care, collaboration, communication and quick decision-making. School leaders demonstrated resilience and innovation to ensure continuity of learning and support community well-being. Inclusive leadership, technology integration and personal characteristics like empathy emerged as pivotal aspects. The mapping revealed a prevalence of qualitative methodologies in one context, highlighting the need for diverse methodologies to comprehensively understand school leadership during crisis.

Originality/value

This review contributes to educational leadership by offering a thorough overview of the research on school leadership during the COVID-19 crisis. It emphasises context-specific leadership and the need to frame educational leadership in ways that will equip leaders for future crisis, suggesting considerations for leadership models tailored to crisis circumstances.

Details

Journal of Educational Administration, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0957-8234

Keywords

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