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Distrust has been a neglected concept in public governance research, especially in comparison with the much more developed stream of studies on trust. Recently, however, there has been a growing recognition of the need to better understand distrust and separate it from trust, especially given contemporary social challenges which endanger trust within societies. This study aims to propose a validated and reliable scale to measure citizen distrust in public organizations through assessment of public organizations’ untrustworthiness.

A rigorous three-stage scale development procedure was used to identify, operationalize, evaluate and validate the dimensions of distrust. Data obtained from a research sample of 541 Polish citizens was subject to construct validation (exploratory and confirmatory factor analyses) with satisfactory discriminant and convergent validities. A homogeneity reliability analysis (Cronbach’s alpha) provided an evidence of internal consistency reliability.

The study presents a valid and reliable scale assessing distrust through three dimensions of untrustworthiness in the context of public administration. This scale was developed as a three-factor construct with 11 validated items.

The presented instrument allows researchers to study distrust systematically across sectors and countries. It may be useful in future research and may provide insights to design practical remedies for citizen distrust.

Despite the significance of the construction industry to the nation's economic growth, there is empirical evidence that the sector is lagging behind other industries in terms of productivity growth. The need for improvements inspired the industry's stakeholders to consider using emerging technologies that support the enhancement. This research aims to report augmented reality applications essential for contractors' productivity improvement.

This study systematically reviewed academic journals. The selection of journal articles entailed searching Scopus and Web of Science databases. Relevant articles for reviews were identified and screened. Content analysis was used to classify key applications into six categories. The research results were limited to journal articles published between 2010 and 2021.

Augmented reality can improve construction productivity through its applications in assembly, training and education, monitoring and controlling, interdisciplinary function, health and safety and design information.

The research provides a direction for contractors on key augmented reality applications they can leverage to improve their organisations' productivity.