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In many parts of the world, labor shortages are likely to affect the activities of SMEs. Consequently, SMEs needs to adopt attractive HRM practices. This study analyzes the impact of one type of sustainable HRM (SD-HRM) on employees’ attraction and retention factors such as employees’ motivation, the quality of image and customer satisfaction in SMEs context. It also looks at the impact of SME managers’ value-intentions, calculative (egoist-strategic) and non-calculative (altruist-institutional) on this relationship.

Drawing on part of a survey of 409 Quebec SME managers’ commitment to sustainability, a mediation model is used to consider the impact of the manager’s values-intentions on potential workforce attraction and retention factors.

The results show that the implementation of SD-HRM practices has a positive impact on the outcomes considered, as it was expected, but show the counterintuitive results that it is altruistic values (non-calculative), rather than egoistic values, that helps to maximize the desired effects.

SME managers could adopt SRHRM practices to attract and retain employees. To maximize positive impacts, they might strategically integrate this approach while remaining authentic to their altruistic values. Purely institutional intentions are insufficient. By being both personally committed and strategic, managers can improve both employee well-being and organizational performance.

The original aspect of this research is the integration of expectations of spin-offs (positive or neutral) in relation to SD-HRM, based on the values and intentions of SME managers. This allows to recognize the multiple profiles, justifications and objectives of SMEs, which do not form a monolithic whole and need to be understood and supported by considering their differences.

This paper aims to propose an accurate and efficient decision-making process adapted to the specific context of Claim Management situations, implying partners engaged in a high-involvement relationship.

We used a three-step approach: first, an inductive phase based on 12 past case studies. Second, a theory-building phase. Third, a theory-testing phase based on an ongoing case study to observe and test our propositions.

Proposal 1: Partner’s Strategic Value is an influential decision parameter that must be incorporated into Claim Management-related decision-making processes in high-involvement relationships. Proposal 2: The Fast-and-Frugal Heuristic is adapted to the intense, interactive and iterative nature of the Claim Management context. Our final proposal combines these two findings, i.e. a Fast-and-Frugal Heuristic incorporating the Partner’s Strategic Value and based on using decision criteria as a sequence, not simultaneously.

In the context of high-involvement business relationships and Claim Management, this study introduces the importance of selecting an appropriate decision methodology and integrating a strategic decision parameter (Partner’s Strategic Value) into an operational decision-making context. Furthermore, the principle of considering decision parameters in a specific sequence corresponds to the iterative and interactive nature of the Claim Management processes.

Some sports organizations have a strategic objective of promoting human and social development through sports. However, it can be challenging to ensure that these objectives, conveyed by the board, are fully internalized by the athletes. From the perspective of inter-organizational networks, this dissemination can occur through strategic alignment and diffusion of social capital. Therefore, the authors wanted to analyze if organizational policies from sports organizations are related to athletes' perception of social capital and strategic alignment.

The authors conducted a sequential mixed-method research. Firstly, a pilot study was conducted with two exploratory interviews with key informants from a sports organization, supported by documentary data from this organization. A thematic content analysis was carried out to identify relevant categories and subcategories to prepare a quantitative research instrument. In the second phase, a questionnaire was applied to 159 student-athletes from this organization. The collected data were analyzed by multiple linear regression.

From the pilot study, a set of five elements of strategic alignment, and three elements of social capital in the sports organization context were provided. In the quantitative phase, the authors identified that social capital is related to athletes' perception of shared values internalization in a sports organization, but strategic systems were not.

Sports managers could better promote internal policies if there is social capital among athletes rather than implementing top-down deployed communications.

Policymakers could better predict the effectiveness of a foment request by sports organizations considering not only strategic systems communication deployment but also the existence of social capital in a sports organization. It is a broader mechanism to understand the capacity of a sports organization in disseminating good values among their members.

Different from traditional companies, in sports organizations, only social capital is related to the internalization of organizational policy by athletes rather than strategic alignment initiatives.

This paper aims to identify industry drivers and priorities that influence decision-making towards adopting environmentally sustainable (ES) features in stadiums. An “Environmentally Sustainable Stadium (ESS) Process Model” is proposed to track ES features throughout their life cycle, guiding planning, designing, construction, operation and management.

Data were collected through 20 online semi-structured interviews with experts from sustainability, built environment, stadium management, mega-event planning and management and researchers. The experts’ project experiences spanned across Oceania, North America, South America, Asia and Europe. The data were recorded and transcribed through Teams and analysed using NVivo 11 application software.

Stadium’s ES features predominantly focus on energy, waste and materials management with some emphasis on carbon emission reductions and renewable energy sources. Emerging focus areas include flexible designs, audience (or fans) and community engagement, circular economy principles and integration with nature. Key drivers for adopting ES features include legislation and other sector-based requirements, competitive advantages and stakeholder pressures. ES feature success depends on owner support, budget, partnerships, expertise and opportunities. Major barriers include stakeholder diversity, infrastructure limitations and limited stadium-specific requirements.

This paper proposes a six-step “ESS Process Model” to support the stadium industry to holistically integrate ES features, from the initial decision-making to the implementation, ongoing improvement and stakeholder engagement. The model helps stakeholders to identify opportunities, navigate challenges and achieve continual improvement.

The ESS process model is a novel approach to integrate ES features in stadiums, through enhancing collaboration among stakeholders and overcoming challenges in choosing, implementing and maintaining ES features.

This paper aims to explore the unintended effect of socially responsible human resource management (SRHRM) on employee task performance via three components of role stress: role conflict, role ambiguity and role overload.

Data was collected from 360 employees who were working in companies in the south of Vietnam and the study hypotheses were tested using structural equation modelling (SEM).

The results indicate that SRHRM increases role conflict, role ambiguity and role overload, which negatively affect employee task performance.

The key practical implication of our study is that SRHRM may decrease employee task performance via role conflict, role ambiguity and role overload. Managers should be aware of these findings and devise a plan to reduce the role stress that results from implementing SRHRM.

This study provides empirical evidence of the destructive consequences of SRHRM and contributes to a more complete perspective of how SRHRM affects employee performance.

Based on the job demands-resources model (JD-R model) and conservation of resources (COR) approach, this study aims to examine how role overload and leader–leader exchange (LLX) affect leaders’ voice rejection, and explore when the positive relationship between role overload and voice rejection is weakened.

This study used three-wave data from 205 leader–employee pairs and tested the hypothesized moderated mediation model using hierarchical regression and bootstrapping.

Results revealed that two parallel paths influence leaders’ voice rejection. The first path was “LLX → change self-efficacy → voice rejection”, and the second path was “role overload → emotional exhaustion → voice rejection”. LLX weakened the direct relationship between role overload and emotional exhaustion, and weakened the indirect relationship between role overload and voice rejection via emotional exhaustion.

Organizations need to provide team leaders with additional resources and reduce their workloads to enhance their effectiveness in fulfilling the role of voice managers.

This study provides a comprehensive explanation, according to the JD-R model and COR theory, of how and when job demand and job resource influence leaders’ voice rejection, thereby enhancing our understanding of the formation. It provides new insights into leader voice rejection.

Sustainability is a major global concern, and research has suggested a bidirectional relationship between participatory sport events and the natural environment. Against this background, we examined the influence of runners’ environmental consciousness on their perceptions of the quality of green initiatives and their supportive intention at a running event.

We collected questionnaire responses from 496 runners at an event held in Taiwan, and we used partial least squares structural equation modeling for our measurement and structural models.

Our findings revealed that environmental consciousness had a positive relationship with green perceived quality, and that green perceived quality, in turn, positively affected supportive intention. Green perceived quality also mediated the relationship between environmental consciousness and supportive intention, and running frequency moderated the relationship between environmental consciousness and supportive intention.

Stakeholders should promote the environmental consciousness of event participants and implement sustainable initiatives to enhance participants’ supportive intention towards participatory sport events.

This study contributes to the literature by examining the role of environmental consciousness, green perceived quality and supportive intention in the context of a running event. The findings highlight the importance of environmental sustainability in participatory sport events and provide valuable insights for event organizers and stakeholders in designing and implementing sustainable initiatives.