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1 – 10 of over 3000Jindi Fu, Yuan Sun, Justin Zuopeng Zhang, Samar Mouakket and Peng Chen
Due to the rapid growth of digital economy, improving employees’ creativity is becoming essential to optimizing the development of organizations. This study investigates how…
Abstract
Purpose
Due to the rapid growth of digital economy, improving employees’ creativity is becoming essential to optimizing the development of organizations. This study investigates how enterprise social media can enhance employee creativity and develops an integrated model based on communication visibility and social capital theories.
Design/methodology/approach
A two-stage questionnaire was conducted on full-time employees with enterprise social media experience. The first round of this study distributed 1,048 questionnaires and collected 639 valid sample data. A month later, the second survey was sent to the first valid respondents, with 421 valid sample data collected within a week.
Findings
Results show that visibility has a positive influence on employee creativity, in which expertise recognition and network recognition play a mediating role. The findings also indicate that bridging social capital positively moderates the effect of visibility on expertise recognition, and bonding social capital positively moderates the effect of visibility on network recognition.
Originality/value
This study contributes to a better understanding of the benefits of enterprise social media by uncovering the mechanism and theoretical boundary of the effect of visibility on employee creativity.
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Pengsong Wang, Tao Xin, Peng Chen, Sen Wang and Di Cheng
The precast concrete slab track (PST) has advantages of fewer maintenance frequencies, better smooth rides and structural stability, which has been widely applied in urban rail…
Abstract
Purpose
The precast concrete slab track (PST) has advantages of fewer maintenance frequencies, better smooth rides and structural stability, which has been widely applied in urban rail transit. Precise positioning of precast concrete slab (PCS) is vital for keeping the initial track regularity. However, the cast-in-place process of the self-compacting concrete (SCC) filling layer generally causes a large deformation of PCS due to the water-hammer effect of flowing SCC, even cracking of PCS. Currently, the buoyancy characteristic and influencing factors of PCS during the SCC casting process have not been thoroughly studied in urban rail transit.
Design/methodology/approach
In this work, a Computational Fluid Dynamics (CFD) model is established to calculate the buoyancy of PCS caused by the flowing SCC. The main influencing factors, including the inlet speed and flowability of SCC, have been analyzed and discussed. A new structural optimization scheme has been proposed for PST to reduce the buoyancy caused by the flowing SCC.
Findings
The simulation and field test results showed that the buoyancy and deformation of PCS decreased obviously after adopting the new scheme.
Originality/value
The findings of this study can provide guidance for the control of the deformation of PCS during the SCC construction process.
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Peng Chen, Li Lan, Mingxing Guo, Fei Fei and Hua Pan
By comparing and contrasting the two scenarios of power producers investing in renewable energy and electricity sellers investing in renewable energy, we explore the conditions…
Abstract
Purpose
By comparing and contrasting the two scenarios of power producers investing in renewable energy and electricity sellers investing in renewable energy, we explore the conditions under which profit growth and carbon emission reduction can be realized, and provide a theoretical basis for decision-making on renewable energy investment by electric power companies as well as for government policy formulation.
Design/methodology/approach
This paper constructs a game model of a grid supply chain consisting of a leader generator and a follower seller in the context of the C&T mechanism, considering two scenarios in which the generator and the seller invest in renewable energy. Conclusions are drawn by comparing and analyzing the equilibrium solutions in different scenarios.
Findings
The scenario where electricity sellers invest in renewable energy exhibits a higher investment volume compared to the scenario involving power generators. In scenarios where power producers invest in renewable energy, electricity sellers achieve lower profits than power generators, while scenarios with electricity seller' investments yield higher profits for them. Increasing the cost coefficient of renewable energy investment reduces investment volume, electricity prices and electricity demand, leading to decreased profits for electricity seller but increased profits for power generator. A rise in the preference coefficient for renewable energy results in increased profits for electricity seller but decreased profits for power generator.
Originality/value
Addressing a literature gap in the context of low carbon, this study examines the investment scenario of electricity sellers in low carbon technologies, complementing existing research focused on power generators and consumers. The findings enrich knowledge in low carbon investment. By analyzing the investment decisions of both power producers and electricity sellers, this study explores the practical implications of renewable energy investments on the decision-making and operational dynamics of power supply chain enterprises. It sheds light on their profitability and investment strategies.
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Sanghee Kim, Leslie Cuevas and Hyo Jung (Julie) Chang
With luxury brands extending into restaurants and cafés, the definition of luxury consumption no longer refers to tangible products alone but to intangible and authentic…
Abstract
Purpose
With luxury brands extending into restaurants and cafés, the definition of luxury consumption no longer refers to tangible products alone but to intangible and authentic experiences as well. Drawing on the Stimulus–Organism–Response framework (SOR) and the costly signalling theory, this study explores the sequential mechanisms of experiences in luxury brands’ restaurants and cafés among Korean and US consumers.
Design/methodology/approach
This study distributed online surveys in South Korea and the US and recruited 419 participants (South Korea = 210; US = 209). PLS-SEM and multigroup analysis were used to test the hypotheses.
Findings
Perceived quality influenced perceived luxury values positively and led to consumers’ loyalty to both the parent brand (i.e. luxury fashion brand) and extended brand (i.e. luxury restaurants and cafés).
Originality/value
Luxury brands seek to offer their consumers authentic and extraordinary experiences. By merging luxury fashion with gastronomy, these brands can foster synergistic long-term relationships with consumers and enhance their brand equity in the global luxury market. Our results also demonstrated that such expansion contributes to competitive advantages in luxury fashion retailing by increasing their intangible values in addition to their parent luxury fashion brands. Further, in the context of globalisation, this research provides insights into how luxury retailers’ novel approach to the F&B sector can enhance consumers’ loyalty across different cultures and strengthen their global luxury retail strategy.
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Hana Medler-Liraz and Tali Seger-Guttmann
This study aims to examine whether authentic flirting behavior contributes to positive service outcomes (i.e. rapport and tip size) in luxury vs non-luxury restaurants.
Abstract
Purpose
This study aims to examine whether authentic flirting behavior contributes to positive service outcomes (i.e. rapport and tip size) in luxury vs non-luxury restaurants.
Design/methodology/approach
A sample of 261 participants was randomly assigned to reading scenarios depicting four conditions in a 2 × 2 between-subjects design: restaurant status (luxury vs non-luxury) and flirting type: authentic vs fake.
Findings
The results showed that rapport mediated the relationship between flirting type and tip size. Moderated mediation analyses further revealed that the mediated relationship was stronger for non-luxury restaurants alone. Whereas authentic flirting amplified rapport and tip size in non-luxury restaurants, it had no effect in luxury restaurants.
Originality/value
Flirtatious behavior has not been examined in the context of luxury restaurants. This study provided an opportunity to explore whether flirting would be perceived as unprofessional and as exceeding personal boundaries as in other settings, damaging to the meticulous service experience, or whether interpersonal friendly gestures can take place without undermining the service interaction.
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This chapter examines the challenges facing the Indian automotive industry in the pursuit of Net Zero. India is a major producer of passenger vehicles but traditionally has…
Abstract
This chapter examines the challenges facing the Indian automotive industry in the pursuit of Net Zero. India is a major producer of passenger vehicles but traditionally has focussed on two-wheeled vehicles. However, Indian automotive manufacturers such as Tata and Maruti have established a presence internationally and India has become an FDI hub for global automotive MNCs keen to exploit its low production costs and large domestic market. The chapter commences with a brief overview of the Indian automotive sector. This is then followed by two mini case studies of Tata Motors and Maruti Suzuki that highlight practical measures that both companies have undertaken to promote Net Zero. Subsequently, the prognosis for electric vehicle (EV) uptake and associated regulatory issues in India are considered.
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Francesc Fusté-Forné and Jonatan Leer
This chapter explores the gourmet tourist as a food tourist profile that seeks a fine dining experience in the context of ‘experiential luxury’. The growing role of luxury…
Abstract
This chapter explores the gourmet tourist as a food tourist profile that seeks a fine dining experience in the context of ‘experiential luxury’. The growing role of luxury experiences in gastronomic tourism has positioned luxury restaurants as culinary ambassadors that influence food tourist behaviour. Based on the case of four Michelin-starred restaurants in Copenhagen (Denmark), results show that the gourmet tourist food experiences as seen by the restaurateurs are driven by three factors. Firstly, the source of the product and the stories behind the product. Secondly, the gourmet experience as a learning process. Thirdly, the memories embedded in the fine dining experience which rely both on people (the staff) and practices (the singularity).
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In family firms, growth is intricately linked not only to strategic business decisions but also to the dynamics of generational involvement and entrepreneurial orientation (EO)…
Abstract
In family firms, growth is intricately linked not only to strategic business decisions but also to the dynamics of generational involvement and entrepreneurial orientation (EO). While previous research has explored the connection between family firm growth and EO, it often overlooks the moderating role that generational involvement could play in this relationship. To address this gap in the literature and investigate its potential impact, this study aims to examine how generational involvement shapes the effects of EO on growth. Based on a quantitative study involving 150 Tunisian family firms and employing a questionnaire-based approach along with structural equation modeling using SPSS 22 and AMOS software, the findings reveal that not all dimensions of EO equally contribute to growth. Specifically, proactiveness, competitive aggressiveness, and autonomy influence growth directly and in the presence of generational involvement as moderators. The effectiveness of these dimensions in driving growth is contingent upon the active and collaborative participation of diverse family generations in the entrepreneurial activities of the family firm. This research pinpoints the importance of family firms that wish to ensure long-term EO when multiple generations are involved. It also reaffirms the importance of these notions within family firms for sustaining long-term EO. Furthermore, this study advocates for additional empirical research on the potential role of generational involvement in establishing professionalization and family governance mechanisms. It seeks to explore their impact on the sustainability of entrepreneurial family firms.
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Kuo-Ning Liu, Clark Hu and Meng-Jun Hsu
This study aims to explore the perceptions of young consumers, a rapidly growing market segment in Taiwan’s restaurant industry, and analyze the composition and structure of…
Abstract
Purpose
This study aims to explore the perceptions of young consumers, a rapidly growing market segment in Taiwan’s restaurant industry, and analyze the composition and structure of background music alongside the physical environment in luxury restaurants. This study identifies key factors that significantly influence customer emotions and examine the moderating effect of service encounter pace on customer emotions and satisfaction for offering practitioners practical insights to enhance young consumers’ dining experiences.
Design/methodology/approach
This study used partial least squares structural equation modeling (PLS-SEM) for hypothesis testing. The research model was evaluated within the context of luxury restaurants, and moderation analyses were conducted to assess the impact of service encounter pace on customer satisfaction.
Findings
The study reveals that luxury restaurants’ physical environment and background music significantly affect pleasure and arousal. Notably, arousal positively influences customer satisfaction, while pleasure does not. The findings also support that service encounter pace creates a fully moderated effect between customer emotion (pleasure and arousal) and customer satisfaction.
Practical implications
The findings assist luxury restaurant management in developing effective servicescapes that evoke positive customer emotions and establish an optimal service encounter pace, thereby enhancing overall customer satisfaction.
Originality/value
This study enriches our understanding of the dining experiences of Taiwanese Gen Y consumers in luxury restaurants. It also sheds light on emerging hospitality trends and explores the perceptions of younger generations, potentially including Generation Z.
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David Piedade, Manuela Guerreiro and Patrícia Pinto
Following an experiential marketing approach, this study addresses whether customer destination-based experiences (CDBE) affect tourists’ loyalty and emotions and if positive and…
Abstract
Purpose
Following an experiential marketing approach, this study addresses whether customer destination-based experiences (CDBE) affect tourists’ loyalty and emotions and if positive and negative emotions mediate this relationship. Hence, this study aims to verify the role positive and negative emotions play in the link between CDBE and tourists’ loyalty in a safe and joyful tourism destination in Europe.
Design/methodology/approach
A conceptual model was tested using data collected from tourists visiting the Algarve region, a mature seaside tourism destination in southern Portugal. The relationships implicit in the model were tested through the partial least squares structural equation modelling method.
Findings
The findings highlight that positive and negative tourist’s emotional responses mediate the relationship between CDBE and loyalty. Moreover, tourists’ experience and loyalty are influenced by their positive and negative emotions. Practical and theoretical implications are discussed.
Originality/value
Leveraged on extant research gaps, this study contributes to deepening the existing tourism literature by discussing whether CDBE affect tourists’ loyalty and emotions and whether these positive and negative emotions mediate that relationship in the context of a highly appraised touristic destination in Europe.
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