Amanda Belarmino, Elizabeth A. Whalen and Renata Fernandes Guzzo
The purpose of this paper is to understand how hospitality companies can best explain controversial corporate social responsibility (CSR) activities to consumers who may not agree…
Abstract
Purpose
The purpose of this paper is to understand how hospitality companies can best explain controversial corporate social responsibility (CSR) activities to consumers who may not agree with the CSR activity. This research explores message framing through emotional and cognitive appeals to influence consumer perceptions of the Gideon Bible in USA hotel rooms. The study uses the theory of deontic justice to measure the impacts of messaging on consumer perceptions of the morality of the Gideon Bible as suicide prevention in hotels and its relation to controversial CSR initiatives.
Design/methodology/approach
The study uses an experimental study design via a self-administered survey to analyze participants’ perceptions of the placement of the Gideon Bible in hotel rooms and participants’ attitudes toward CSR initiatives based on deontic justice and religion using different message framing conditions.
Findings
Results show that religion was a major determinant of attitude towards the Gideon Bible, but the sentiment analysis also revealed that negative perceptions can be mitigated through message framing via emotional and cognitive appeals. Additionally, the cognitive appeal did impact CSR perceptions, as did identifying as Christian. Moral outrage emerged as a significant moderator for the relationships between message framing, attitudes toward the Gideon Bible and CSR.
Originality/value
This study provides an extension of deontic justice research to examine justice traits in accepting controversial CSR.
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Christina Tupper and Anju Mehta
Foreign initial public offerings (IPOs) typically face capital market liability of foreignness (CMLOF) caused by factors such as institutional distance. Firms must overcome CMLOF…
Abstract
Purpose
Foreign initial public offerings (IPOs) typically face capital market liability of foreignness (CMLOF) caused by factors such as institutional distance. Firms must overcome CMLOF by utilizing their resources, such as chief executive officer (CEO) human capital, to compete successfully in the global marketplace. Using signaling and human capital theories, this study examines how institutional distance and CEO human capital impact foreign IPO performance.
Design/methodology/approach
We analyzed 318 foreign IPO firms from 43 different countries listed on ten stock exchanges using pooled hierarchical OLS regression.
Findings
We found that the CEO’s general international experience, foreign education, and international experience in the host country are negatively related to IPO performance. Also, host country-specific experience was more negatively related to IPO performance than general international experience. The CEO’s functional background moderated the relationship between a CEO's international experience and IPO performance.
Originality/value
The study contributes to the top management team and IPO research by demonstrating that previous findings on the role of CEO human capital on firm outcomes cannot be generalized to the foreign IPO context. The intriguing results raise critical questions regarding a CEO’s impact on foreign IPO performance, underscoring the need for further research.
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Rusty Stough and Christian Graham
Access to media is more available now than ever before, both physically and digitally. This study was used to investigate the underlying personality traits that influence the…
Abstract
Purpose
Access to media is more available now than ever before, both physically and digitally. This study was used to investigate the underlying personality traits that influence the decision to purchase either physical or digital books, and extend theory on access to art and provide a unique lens through which marketers can sell digital media.
Design/methodology/approach
Study 1 is a field study in which data were collected from several comic book readers and collectors to look at the role that psychological ownership plays in influencing the likelihood of buying physical or digital comics. Specifically, study 1 includes consumers' need for uniqueness and tech savviness as potential influencers. Study 2 extends the findings of study into a new context and manipulates, rather than measures, the identity of the participants. Study 2 looks at the effects of turning a digital object into a non-fungible token (NFT).
Findings
This paper demonstrates that consumers who have a high consumer need for uniqueness (CNFU) are more likely to prefer physical media to digital media. Further, it is shown that preference for physical media leads, on average, to more purchases and that the consumer's psychological ownership mediates the effects of CNFU. In addition, this paper shows that higher degrees of tech savviness led to a preference for digital media. Finally, this paper shows that when consumers identify with a collector identity, turning a digital item into an NFT increases their preference for that object.
Originality/value
This work builds off recent research into physical and digital media and is one of the first to examine the specific personality types that prefer each.
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Buyun Yang, Shuman Zhang and Bo Wu
Emerging market multinationals often face a variety of legitimacy challenges as they engage in cross-border acquisitions in developed countries, which requires an assortment of…
Abstract
Purpose
Emerging market multinationals often face a variety of legitimacy challenges as they engage in cross-border acquisitions in developed countries, which requires an assortment of legitimacy strategies best aligned with the legitimacy challenges they face. This study advocates for a configurational perspective that examines how different configurations of legitimacy challenges, organizational characteristics, and legitimacy strategies influence the likelihood of deal completion in cross-border acquisitions by emerging market multinational enterprises (EMNEs).
Design/methodology/approach
Based on 328 cross-border acquisition cases by Chinese firms, this study adopts the fuzzy-set qualitative comparative analysis to examine the combined effects of institutional distance, political affinity, equity sought, architecture design, sensitive·industry and state-owned and enterprise (SOE) on cross-border acquisition completion.
Findings
This study identifies six pathways with different configurations for deal completion, suggesting that a deal's overall legitimacy falls at the intersection of the country-level institution and the firm-level characters and strategy evaluations.
Originality/value
This study investigates how nested legitimacy influences cross-border acquisition completion by offering a holistic and configurational understanding of the deal completion of cross-border acquisitions by EMNEs and yields useful insights for future research on cross-border acquisition completion and legitimacy.
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Sumbul Zaman and Amirul Hasan Ansari
There is a compelling need for developing constructs in management science rather than adapting the constructs that have been developed in other domains. Having emerged in the…
Abstract
Purpose
There is a compelling need for developing constructs in management science rather than adapting the constructs that have been developed in other domains. Having emerged in the 1950s, quality of work-life (QWL) measures have proved to be ineffective due to the lack of conceptual clarity and theoretical support. The article analyses the QWL measures highlights their coherence and verifies them for being used in specific contexts.
Design/methodology/approach
The study includes three stages to develop a QWL Measurement Scale. Fourteen questions were developed based on QWL concepts. They were validated using exploratory factor analysis (EFA) which split the dimensions into five factors. A survey was conducted on 375 medical residents. Finally, confirmatory factor analysis (CFA), convergence and validity were tested along the five dimensions.
Findings
Results extend the QWL concept and provide theoretical support for the same. Five dimensions were developed to measure QWL namely: pay and benefits, supervision, intra-group relations, working conditions and training.
Practical implications
The study may offer an overview of evaluation strategies to researchers and organizations that aim to improve employee QWL while they enhance its effectiveness through reliable instruments.
Originality/value
The scale developed in this study contributes to the body of QWL literature in the healthcare arena. It may be beneficial to carry out further research in this domain.
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Jose Luis Rivas and María de las Mercedes Adamuz
This study aims to explore the direct and indirect relationships among the informal economy, innovation, entrepreneurial and initial public offering (IPO) activity.
Abstract
Purpose
This study aims to explore the direct and indirect relationships among the informal economy, innovation, entrepreneurial and initial public offering (IPO) activity.
Design/methodology/approach
This study uses an unbalanced sample of 30 countries over a 15-year period: 2000–2014. The proposed random-effects model is estimated using feasible generalized least squares with robust estimators of variance.
Findings
Entrepreneurial activity is positively related to IPO activity. The informal economy negatively moderates the relationships among entrepreneurship, innovation and IPOs.
Practical implications
IPOs are a stage in the entrepreneurial process susceptible of being influenced by country level factors. An appropriate understanding of these factors can contribute to discuss policies that improve the level of IPO activity.
Originality/value
The authors explore the understudied relationship of the informal economy and entrepreneurship. Although entrepreneurial activity can be higher in contexts with more informality, this relationship can turn sour in later stages since it lowers the probability of higher IPO activity by inhibiting formal entrepreneurship and innovation. Hence, the main contribution is to provide evidence of this “hangover” effect.
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Ioanna Anninou, Georgia Stavraki and Arne Floh
This study aims to examine the moderating role of dimensions of brand authenticity (continuity, credibility, integrity and symbolism) in the relationship between evaluations of…
Abstract
Purpose
This study aims to examine the moderating role of dimensions of brand authenticity (continuity, credibility, integrity and symbolism) in the relationship between evaluations of imperfect experiences and satisfaction within a service experience context. Building on prior research arguing for the subjective evaluation of service experiences as well as for the use of signals during dynamic experiences that build a shield to protect a brand, it assumes that service experiences range across a continuum of experiential perfection/imperfection.
Design/methodology/approach
Two Web-based surveys, one pilot (N = 231) and one main (N = 349) have been conducted. The survey methodology was complemented by a (moderated) structural equation modelling approach taken for the data analysis.
Findings
The findings indicate that imperfect experiences in a restaurant context have a negative influence on satisfaction. Brand continuity, credibility, integrity and symbolism authenticity weaken the negative relationship between imperfect experiences and satisfaction, but this effect seems to depend on the type of experiential imperfections.
Originality/value
The current study provides theoretical and preliminary empirical evidence explaining how dynamic interactions with customers can impact subsequent static experiences. The authors found that the strength of the relationship between imperfect experiential elements and satisfaction does not only depend on perceived brand authenticity and does not always weaken when brand authenticity is present.
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Aakanksha Shrawan and Amlendu Dubey
The study seeks evidence on the asymmetric effects of broad money growth on inflation in the short run and long run, in the context of emerging markets and developing economies…
Abstract
Purpose
The study seeks evidence on the asymmetric effects of broad money growth on inflation in the short run and long run, in the context of emerging markets and developing economies (EMDEs).
Design/methodology/approach
Using a panel dataset of 122 EMDEs (by distinguishing between inflation-targeting and non-inflation-targeting EMDEs), we employ the nonlinear counterpart of the autoregressive distributed lag framework, which provides evidence of asymmetric dynamics between money growth and inflation in EMDEs.
Findings
In consonance with the quantity theory of money, we find a long-run relationship between money growth and inflationary outcomes. We also find that the response of inflation is higher to a tightening episode in the monetary policy stance than to a loosening episode. The study also provides evidence that adopting the inflation targeting framework in EMDEs has led to a significant reduction in the inflation rates along with ensuring a higher magnitude of transmission from money supply growth to inflationary outcomes.
Originality/value
To the best of our knowledge, the present study is one of the first attempts to evaluate the differential impact of broad money growth on inflationary outcomes, using a panel dataset of EMDEs. As a result of inherent differences in the financial structures of EMDEs vis-à-vis advanced nations, there is an imperative need to assess the dynamics of pass-through from money supply to inflation to gain an understanding of the mechanism of monetary transmission in these economies.
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Rabail Aisha, Nisar Ahmed Channa, Manzoor Ali Mirani and Naveed Akhtar Qureshi
Using the theoretical lens of appraisal theory, this research aims to investigate the interrelationship between employees' organizational justice perceptions and counterproductive…
Abstract
Purpose
Using the theoretical lens of appraisal theory, this research aims to investigate the interrelationship between employees' organizational justice perceptions and counterproductive work behaviours (CWBs) through the mediation of negative emotions.
Design/methodology/approach
To this end, a sample comprised of 207 banking sector employees of Pakistan was utilized to test hypothesized relationships. The collected data were analyzed through the partial least structural equation modelling technique.
Findings
Results show that counterwork behaviours are influenced by distributive and procedural justice perceptions. The mediating effects of negative emotions were also statistically significant between procedural, interpersonal and informational justice perceptions and counterwork behaviours. No gender differences were found between distributive, interpersonal and informational justice perceptions and counterwork behaviours. However, the authors found that procedural justice perceptions of female employees are strongly related to CWBs as compared to male employees.
Originality/value
This research contributes to the existing organizational behaviour literature by empirically testing the hypothesized relationships using the theoretical lens of appraisal theory with advanced quantitative data analysis techniques.
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Yumei Yang, Hannah Mai Thu Hue and Sachiko Takeda
Drawing upon the framework of social exchange theory, this study investigated the influence of work-life balance, procedural justice and distributive justice on job satisfaction…
Abstract
Purpose
Drawing upon the framework of social exchange theory, this study investigated the influence of work-life balance, procedural justice and distributive justice on job satisfaction and turnover intention among Vietnamese millennials.
Design/methodology/approach
Employing a quantitative research method, the authors collected a sample of 258 millennial participants in Vietnam. Utilizing the method of multiple regression analysis, the collected data were rigorously examined.
Findings
The results showed that job satisfaction is negatively related to the turnover intention of the millennial generation in Vietnam. Distributive justice is a stronger predictor of job satisfaction than procedural justice. Of particular note, the study revealed an intriguing result: work-life balance does not have a significant influence on job satisfaction among millennials.
Practical implications
Leveraging insights from national cultural theories, the authors' findings provide some insightful explanations of what drives millennials in Vietnam to consider leaving their organizations.
Social implications
The study provides some insights for policymakers in Vietnam and other similar developing countries to reform their approach at managing the millennial generation.
Originality/value
The research addresses the existing gap in literature by delving into the underlying factors driving the propensity of Vietnamese millennials to frequently switch jobs.