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This study aims to investigate the impact of the ethical management of data privacy on the overall reputation of businesses.

A conceptual model was proposed and tested. Data were collected from 208 small and medium-sized enterprises (SMEs) in the textile industry in Valencia, Spain using a survey instrument. Partial least squares (PLS) allowed for the analysis of the data collected.

The theoretical model explains 46.1% of the variation in the organisational reputation variable. The findings indicate that ethical data privacy has a beneficial effect on an organisation's reputation and eco-innovation. The findings also demonstrate how eco-innovation drives the development of new knowledge and green skills that, in turn, communicate to stakeholders a company's ethical commitment. These results should encourage SMEs to invest in data privacy in order to meet the needs of the SMEs' increasingly technology- and environment-sensitive stakeholders and to improve their reputation.

This study provides the first empirical evidence that ethical data privacy management has a positive impact on the reputation of firms. Furthermore, the originality of the research derives from the analysis of the results from an environmental perspective. Indeed, this study shows that effective data privacy management can indirectly support organisational reputation through eco-innovation and green skills.

The drive for digitalisation has increased the scope of cyber threats which can exploit the growing footprint of information and communication technology infrastructure supporting modern societies. Despite substantial interest and efforts in researching and building organisational cyber resilience, the resulting body of work is heterogeneous and has yet to reach maturity. This paper aims to address the gap in the conceptualisation of cyber resilience in academic and practice-oriented grey literature.

In this conceptual paper, we firstly seek to explore the available foundations of resilience as a construct and consider how these can be applied to organisational cybersecurity. To that aim, this study employs a targeted literature review approach, incorporating systematic elements to ensure rigour. Literature was identified through comprehensive searches in key academic databases, reference chaining and expert recommendations. Articles were selected based on relevance and contribution to the field, resulting in a thematic analysis to identify gaps and propose a heuristic model for cyber resilience. With this approach, we aim to position the emerging view of cyber resilience relative to risk analysis, while highlighting its domain of “conceptual comparative advantage” – the types of applications it is best suited to address. Finally, a high-level heuristic model for cyber resilience is proposed, which functions across the relevant policy, strategy and operational dimensions while also considering its relationship with cyber risk management.

A conceptual model for organisational cyber resilience is proposed which helps position and frame research contributions in this domain relative to risk analysis, highlighting its domain of comparative advantage. The model integrates policy, strategy and operational dimensions, in a manner conducive to bridging foundations and applications of the concept of cyber risk management. The proposed model provides a critical point of reference to evaluate individual models, frameworks and tools.

This paper is a pioneering effort to overcome the current gaps between conceptual and practical views of cyber resilience. It proposes a new, risk-aligned view of the concept of cyber resilience and provides a structural foundation for further research and practice in the field.