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Open Access
Article
Publication date: 10 February 2025

Enrico Maria Cervellati, Umberto Filotto, Dario Sgrulletti and Gian Paolo Stella

The rapid expansion of buy now, pay later (BNPL) services has attracted significant interest from academics, policymakers and industry professionals. This paper aims to explore…

Abstract

Purpose

The rapid expansion of buy now, pay later (BNPL) services has attracted significant interest from academics, policymakers and industry professionals. This paper aims to explore the BNPL phenomenon from the perspective of consumer behavior, specifically its impact on financial decision-making.

Design/methodology/approach

This research is supported by empirical evidence from a survey conducted with 1,457 participants. The survey collected detailed information on participants’ attitudes toward BNPL services, their familiarity with these services and their actual usage patterns. The authors used statistical analysis techniques to examine the relationships between these variables and the likelihood of adopting other consumer credit options. The methodology ensured a comprehensive understanding of how BNPL services influence broader financial behaviors among consumers.

Findings

The authors discovered that personal attitudes toward BNPL, along with familiarity and actual use of these services, significantly influence the likelihood of adopting other consumer credit options. The results highlight the critical role that BNPL services play in influencing consumer financial behaviors and the increased adoption of additional credit instruments.

Practical implications

The findings underscore the importance of understanding consumer attitudes and behaviors toward BNPL services, which can inform the development of policies and practices to manage the growth of these services and their impact on financial decision-making.

Originality/value

This study provides novel insights into the influence of BNPL services on consumer financial behaviors, contributing to the literature on consumer credit and financial decision-making by highlighting the specific role of BNPL in shaping credit adoption trends.

Details

Qualitative Research in Financial Markets, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1755-4179

Keywords

Article
Publication date: 17 August 2018

Umberto Filotto, Claudio Giannotti, Gianluca Mattarocci and Xenia Scimone

The purpose of this paper is to evaluate the impact of macroeconomic condition and real estate price trend on the amount of residential loan.

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Abstract

Purpose

The purpose of this paper is to evaluate the impact of macroeconomic condition and real estate price trend on the amount of residential loan.

Design/methodology/approach

The paper using a sample of 16 European Countries for the time period 2007–2015 evaluates the impact of change in the gross domestic product (GDP) growth and the inflation rate on the amount of residential loans. The analysis is performed by using a vector autoregressive (VAR) and generalized VAR approach for the full sample and for each country considered.

Findings

For a short-term horizon, shocks to mortgages, the house price index (HPI) and the GDP have a positive effect on the GDP, a shock to the amount of mortgages has a positive effect on the mortgage supply and a shock to the GDP has a negative effect on HPI. The main results for the long-term horizon are that a GDP shock has a positive and persistent effect on the amount of mortgages, a shock to HPI has a negative and persistent effect on mortgages and a shock to the amount of mortgages seems to have no persistent effect on the GDP or the HPI. Moreover, the analysis shows that a spillover risk among countries exists and a GDP shock in a European area has an effect on the GDP, real estate prices and residential mortgages in almost all European countries.

Practical implications

Results obtained show that both macroeconomic and housing prices shocks matter for the real estate lending and the effect are different in the short- and in the medium–long-term horizon. Results are also different country by country and they are affected by the level of financial development of the country.

Originality/value

The paper studies a lending crisis period and evaluates for the European market the impact of shock on macro-variables for mortgages focusing the attention for the first time only on residential mortgages.

Details

Journal of Property Investment & Finance, vol. 36 no. 6
Type: Research Article
ISSN: 1463-578X

Keywords

Article
Publication date: 1 April 2001

Donato Masciandaro and Umberto Filotto

The objective of this paper is to illustrate the link between the effectiveness of the anti‐money laundering regulations and the characteristics of the compliance costs involved…

1113

Abstract

The objective of this paper is to illustrate the link between the effectiveness of the anti‐money laundering regulations and the characteristics of the compliance costs involved for banks. The work is set out as follows. The next section describes the economic framework, which starts with the assumption that intermediaries have an advantage in terms of information and then demonstrates, by means of a principal‐agent model, how this advantage can produce collective gains in the war against money laundering only if the regulations take the problem of compliance costs into due consideration.

Details

Journal of Money Laundering Control, vol. 5 no. 2
Type: Research Article
ISSN: 1368-5201

Article
Publication date: 1 February 1997

Umberto Filotto, Paola Musile Tanzi and Francesco Saita

Based on a wide survey of over 1,500 Italian customers, analyses both payment services and sales and private banking areas. In the former, human contact attributes of service…

2693

Abstract

Based on a wide survey of over 1,500 Italian customers, analyses both payment services and sales and private banking areas. In the former, human contact attributes of service prove to be overemphasized when customer satisfaction is observed. In the latter, technology seems extremely important in helping bank branch officers decide which new services to offer to which customers. In both sections customers’ clusters are identified according to the importance of different service attributes; subsequently, they are described in terms of demographic, behavioural and psychographic characteristics. Technology‐oriented unsatisfied customers seem to belong to most segments. This calls for a major shift in the approach to delivery channels the majority of Italian banks are still adopting.

Details

International Journal of Bank Marketing, vol. 15 no. 1
Type: Research Article
ISSN: 0265-2323

Keywords

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