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1 – 10 of 107Rosalind Jones and Jennifer Rowley
This research paper seeks to contribute to discussions at the marketing and entrepreneurship interface from the small to medium‐sized enterprise (SME) perspective, in particular…
Abstract
Purpose
This research paper seeks to contribute to discussions at the marketing and entrepreneurship interface from the small to medium‐sized enterprise (SME) perspective, in particular to further developments in the entrepreneurial marketing (EM) literature by presenting a research framework suitable for research exploration of EM in SMEs.
Design/methodology/approach
Development of the “EMICO” framework has taken place within the context of a research project which explores EM orientation in small technology firms. The framework was constructed using EM theory and informed by a range of established orientation scales drawn from the wider literature. Methodological approaches used in refinement of the framework are then described.
Findings
The paper reflects on and discusses the contribution that extant EM theory makes to the framework's development, specifically reporting the findings relating to EM theory applied to the SME research context.
Originality/value
The paper addresses the paucity of research on the EM orientation of firms by offering a qualitative research framework suitable for the research exploration of EM in SMEs. It advances knowledge and understanding of EM by reflecting on the outcomes of the application of the framework in respect of existing EM theory.
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Rosalind Jones and Jennifer Rowley
This article aims to address the paucity of research in relation to eating establishments and food marketing by focussing on the public house sector in the UK.
Abstract
Purpose
This article aims to address the paucity of research in relation to eating establishments and food marketing by focussing on the public house sector in the UK.
Design/methodology/approach
This research uses secondary data and a qualitative case study approach to investigate pub food marketing in independent public houses based in North Wales, UK.
Findings
The public house sector is a market in decline. Challenges in the market are identified, however, provision of food as part of the market offering provides vital opportunities for additional profit and sustainability. Successful pub food marketing includes: understanding customers; targeting and controlling future markets; e‐marketing; promoting the pub theme/environment; promotion of food “value”; community involvement; and employee training.
Research limitations/implications
Although this is only one small sample of independent public houses, this research provides indications of the marketing issues related to food and dining out, for managers of pubs and other restaurant establishments generally.
Practical implications
The article provides a comprehensive list of marketing issues and solutions that will be useful to publicans and restaurateurs.
Originality/value
This research furthers knowledge and understanding in relation to the marketing of pub food and the marketing of eating establishments in general. Marketing of food is complex; it requires an understanding of the dynamism between the eating establishment, the tourist destination and community base together with an understanding of the combined food product and service offering, and the overall dining experience.
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This paper seeks to provide insights into key areas of business support used by technology entrepreneurs who start businesses in north west Wales.
Abstract
Purpose
This paper seeks to provide insights into key areas of business support used by technology entrepreneurs who start businesses in north west Wales.
Design/methodology/approach
This research uses a qualitative research approach and a purposive sample of eight small technology firms based on and off technology parks. A card research methodology is piloted in one firm and then incorporated into semi‐structured interviews with entrepreneurs.
Findings
Technology entrepreneurs access direct and indirect support including: grants from local and central government; help from, banks and professionals; universities; technology incubation units, and; collaborations and networks. Evidence also confirms some of the challenges that entrepreneurs face in accessing business support.
Research limitations/implications
This research provides clear indications to public sector organisations, universities and business support agencies as being the most important aspects of business support needed for new technology‐based firms.
Social implications
Successful development of technology firms is recognised as a driver for change, particularly in deprived regions. Solutions to issues faced by technology entrepreneurs in terms of business support and accessibility to grants may increase the likelihood of business success and the boosting of local economies.
Originality/value
Although researchers have explored the value and role of university incubator firms and the role of networks, and also the importance of geographically situated incubation units in relation to stimulation of innovation and entrepreneurial activity, there is a paucity of research in the area of business support for technology entrepreneurs which this paper addresses.
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Pattana Boonchoo, Nigel Wadeson and Denise Tsang
The purpose of this paper is to explore empirically whether there are meaningful relationships between key entrepreneurial marketing (EM) variables and the demographic…
Abstract
Purpose
The purpose of this paper is to explore empirically whether there are meaningful relationships between key entrepreneurial marketing (EM) variables and the demographic characteristics of the organization and its manager.
Design/methodology/approach
The data were gathered from a sample of 369 hotels from all regions of Thailand through the use of a postal survey. Several multiple regression models were used to test the relationships in the study. Interaction terms were added to some models to test the moderating effects of major demographic variables on various EM attributes.
Findings
The study shows which types of hotels and which types of managers were associated with EM characteristics. The results indicate that demographic characteristics, such as age, size, location, experience, and gender, significantly explain sets of entrepreneurial marketing variables. It was found, for instance, that both a young hotel and a large hotel are positively associated with entrepreneurial marketing, while owner management is positively associated with market orientation and negatively associated with growth aspirations but has no significant relationship with entrepreneurial orientation.
Originality/value
The paper provides a comprehensive overview of selected relationships between key EM dimensions in the existing literature. It is suggested that future research involves a more in‐depth exploration of some of the relationships found in this study.
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Jane Moriarty, Rosalind Jones, Jennifer Rowley and Beata Kupiec‐Teahan
This paper's aim is to help hospitality management executives and graduate students to understand and to develop marketing expertise in the small hotel sector.
Abstract
Purpose
This paper's aim is to help hospitality management executives and graduate students to understand and to develop marketing expertise in the small hotel sector.
Design/methodology/approach
Case studies for three hotels illustrate some major marketing challenges for the small hotel sector. Marketing activities are characterized by non‐marketing, inexpert marketing, implicit marketing, and sophisticated marketing categories. These categories are adapted specifically for the small hotel sector.
Findings
Some hotels fall into a distinct category, while other hotels span multiple categories depending on their involvement level in various marketing activities (e.g. marketing intelligence, or promotion).
Originality/value
Training exercises highlight specific marketing issues relevant to small independent hotels. Using the model, benchmarking suggestions are developed based on the hotel's marketing activity level. These exercises help practitioners to recognize this sector's diversity due to a wide spectrum of marketing styles and approaches employed by SME owner‐managers within the hospitality sector.
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Marketing and entrepreneurship have been recognized as having significant interrelations, and to get potentiated when jointly implemented. A whole branch of literature is…
Abstract
Purpose
Marketing and entrepreneurship have been recognized as having significant interrelations, and to get potentiated when jointly implemented. A whole branch of literature is attempting to specify the synergistic effects and to prove it useful for firms' performance. Most entrepreneurial marketing (EM) advantages are found in small to medium‐sized enterprises (SMEs) and in turbulent environments, that is why, sometimes EM is applied in its constrained form; being the EM definition, a not‐resolved issue. Nevertheless, EM may be used by all sorts of firms in all kinds of contexts. The purpose of this paper is to extend this discussion and propose an integrated conceptual framework.
Design/methodology/approach
The conceptual framework arises from an exploration of the main definitions of EM to date, pointing out the conceptual backgrounds they stress, and extends on marketable entrepreneurship (ME), entrepreneurial marketing (EM) and entrepreneurial marketing orientation (EMO), conducting a revision on the existent literature.
Findings
In total, three lines of interest are outlined; namely ME, EM and EMO. The first two refer to operative functions, such as those of new product development or marketing mix; while the latter describes a strategic extension that implies the intertwined effects of market and entrepreneurial orientation.
Originality/value
Overall, this paper proposes an integrated conceptual framework for EM research and highlights the synergies between both marketing and entrepreneurship on performance through two distinct paths: improved marketing outcomes with entrepreneurial marketing; and improving entrepreneurship outcomes with marketable entrepreneurship.
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Nicole Gross, David Carson and Rosalind Jones
– The purpose of this paper is to propose the application of social practice theory for the investigation of entrepreneurial marketing (EM) practices.
Abstract
Purpose
The purpose of this paper is to propose the application of social practice theory for the investigation of entrepreneurial marketing (EM) practices.
Design/methodology/approach
A theoretical gap has been found between scholarly efforts to explain the nature of EM practice and the actual marketing practice or marketing doings of small firms.
Findings
The paper covers some of the EM literature and perspectives and examining the notion of “practice” in small- and medium-sized enterprises (SME) and entrepreneurship research. Based on an increasing focus on practice in the social theory literature and the contributions of key social theorists, a discussion is framed in terms of how EM practice can be studied through the investigation material and bodily observations and common interpretations.
Research limitations/implications
The paper offers a proposal that the observations of practitioners’ actions and activities and the investigation of common interpretations can be conceptualized to explain the nature of EM practice. It also gives avenues for future research.
Practical implications
The paper suggests that marketing comprises a wide scope of activities or practices and, in the case of a small firm, is all-pervasive. It also suggests that scholars engage in understanding the collective, distributed, situated, ongoing and tacit nature of EM.
Originality/value
The paper provides a fresh conceptual approach about how EM practice can be studied through the investigation material and bodily observations as well as common interpretations.
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Sara Parry, Rosalind Jones, Jenny Rowley and Beata Kupiec‐Teahan
This study seeks to explore the success and failure of two similar small software technology firms from a marketing perspective. Using a dyadic approach, the research aims to…
Abstract
Purpose
This study seeks to explore the success and failure of two similar small software technology firms from a marketing perspective. Using a dyadic approach, the research aims to compare the degree of customer orientation and innovativeness exhibited in both firms and to understand contributing factors for success and failure.
Design/methodology/approach
A two‐case comparative case study was employed as the primary method of investigation. Participant‐observation in both firms and 22 semi‐structured interviews with owner‐managers, employees and customers provided a holistic approach to how these firms perceived and prioritised marketing and innovation.
Findings
There is a need for small software firms to strike a balance between customer orientation and innovativeness in order to survive. In terms of customer orientation, the findings show that it is not only related to customer contacts and relationships, but is also about delivering on the promise. The small firm's ability to achieve this is highly dependent on managerial style, communication between the firms and their customers, business planning, market research, promotion and firm culture.
Practical implications
The benefits of this study, which demonstrates the stark contrast between successful and unsuccessful behaviour, can act as a useful guide for small to medium‐sized enterprise (SME) managers who often have technical but less managerial competencies.
Originality/value
This is a unique study comparing two software SMEs, particularly one which failed and one which succeeded under similar conditions, thus illustrating good practice by contrasting with bad practice. It also contributes to the literature on how SMEs conduct marketing in the software industry and how to secure small firm sustainability and growth in developing regions.
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The study seeks to extend the comprehension in entrepreneurial marketing (EM) and social value creation through searching the entrepreneurship process in the socially valued art…
Abstract
Purpose
The study seeks to extend the comprehension in entrepreneurial marketing (EM) and social value creation through searching the entrepreneurship process in the socially valued art industry.
Design/methodology/approach
The study is based on a qualitative method: multiple case study. In total, six art‐related innovative enterprises are chosen in different categories (art school, museum, art fair, art gallery, art media) in the art industry. Common properties of the cases are; creating social value in different scopes; and being pioneer and changing the rules in their fields as the entrepreneurial marketers.
Findings
The result of the case study is based on the comprehensive model of entrepreneurship process and the findings are introduced in sub titles: antecedents of the entrepreneurship process; antecedents of non‐profit and for‐profit enterprises; ambidextrous entrepreneurship process; and ambidextrous dimensions of social value creation.
Research limitations/implications
The study provides a new insight on social value creation and EM literature.
Social implications
The art industry is closely related with social value creation and the study is valuable for filling the gaps between art and the entrepreneurship in this context.
Originality/value
The study is valuable since it focuses on opportunity‐related phases of entrepreneurship and introduces a holistic and process‐based model in the context of cognitive and institutional environmental factors. The Ambidextrous Model of Entrepreneurship and Social Value Creation is valuable in order to inspire future researches, especially in EM.
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