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Women remain underrepresented at senior levels in global investment banks. By investigating promotion processes in this sector, and using the concept of a multi-level, relational framework, this paper seeks to examine macro, micro, and meso-level influences, and the interplay between them, as explanations for why more progress is not being made.

Data are taken from two projects with a total of 50 semi-structured interviews with male and female directors and managing directors (MDs), across six investment banks discussing careers and promotions. An inductive approach was taken to data analysis.

Women's lack of representation at the top of investment banks is not simply an individual level problem but is the result of the dynamic interplay between macro- and meso-level influences that impact individual agency, identity and perception of fit.

Public debate should be refocused around the meso-level influences of what organizations can do to promote more inclusive cultures and structures thereby enabling more women to achieve MD positions in investment banking.

The paper considers challenges women face in their promotion to MD using a multi-level framework demonstrating the impact of each level and their interconnectedness. It contributes to the limited qualitative research exploring the career experiences of senior level individuals in global financial services firms.

This research aims to explore the role of social capital and specifically networks in role, and career development for women within two very distinct gender-segregated contexts of the labour market, namely, investment management and human resource management (HRM).

This research is qualitative in nature, underpinned by an interpretivist philosophical stance. Thematic analysis is used to analyse the findings from 32 in-depth interviews with HR and investment management managers.

The findings advance our understanding of social capital and its development as a social process, which differs according to labour market contexts. The results indicate divergence among participants regarding how they access networks as well as the perceived role and benefits of networking and social capital accumulation in their career and personal development.

For human resource development (HRD) practitioners, there are implications in relation to the need to tailor development and support structures cognisant of the occupational context. Specifically, the findings of this study indicate the acute need to support network access for those “outsider” women in male-dominated spaces. A need to enhance awareness of the benefits of networks to both organisations and employees across the labour market is warranted. For organisations, networks underlie social capital accumulation, which in turn increases efficiency and generates business solutions. For the employee, networks are an important self-development and career advancement tool. Such connections need to be supported and developed. Within patriarchal spaces particularly, HRD professionals need to provide support to women in extending their networks both within and outside the organisation.

This research makes an essential contribution to the literature by examining the influence of context in the development of social capital within two polarized labour market locations. The findings highlight the difficulties women face when developing social capital in investment management in contrast to the relative ease, which HRM professionals experience. Such findings also bring to light the essential role of HRD professionals as advocates for change in such contexts.

Community profiling several recent research studies (eg see NLW, June) have emphasised the need for more effective marketing of library and information services. A new CRUS publication is intended to help librarians set about the task of gathering the necessary information to do this properly. Community profiling in the library context aims to define a community in a way which is relevant to the planning and evaluation of library services, but different types of community require different approaches. Christina Beal has now written a comprehensive report covering the different methods possible. Community profiling for librarians (CRUS Occasional Paper 12) costs £17.50 from Consultancy and Research Unit, Department of Information Studies, University of Sheffield, Sheffield S10 2TN (Tel: 0742‐738608).