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The world is moving toward a new industrial revolution period where digital technology has achieved unprecedented developments. The industrial revolution (IR) is a subcategory of the fourth industrial revolution (4IR). This paper aims to discuss the 4IR technologies from the perspective of librarians. It investigates the perceptions of librarians about the 4IR.

The study was conducted in the Malaysian academic libraries. A set of eight open-ended questions were designed to investigate the challenges, barriers and business case to encompass the art of thinking skills in information technology (IT) and operational technology (OT). The participants were a group of librarians' working in the 4IR with a glimpse of the transformation toward smart libraries. Four librarians' answered the blurred line and fill the gap between life as a librarian and technology as the cutting edge of industry development.

The findings of this study on the 4IR as a global business–library industry exposed that the technological advancements and development process of information system (IS) has incorporated the most advanced and innovative technologies which have influenced librarians' perceptions, thinking skill and mindset. This study proposes IS enablers and librarians to take measures to cope with the 4IR.

This study is unique in the sense that it is the foremost research on 4IR from the perspective of Malaysian librarians'.

A surge of library activities and technological advances have increased the demand for data accuracy and agility among library clientele. Therefore, novel approaches are needed to extend library services. This paper aims to introduce the implementation of a prototype mobile library application (app) designed using an in-house open source system, Koha.

This paper presents a case study using a metamorphosis process to create mobile apps. This case study is tested based on the library services with a set of activities during the system acceptance test (SAT) and also user acceptance test (UAT). An application programming interface (API) used to support two-way communication, including system-to-component and system-to-system connectivity. The design, features and advantages of this mobile app are discussed, illustrated and analyzed. The case study reports the mobile app version development from the Koha Open Source Library Information System.

The app was tested using user acceptance test (UAT) and system acceptance test (SAT) by library staffs who found it functional, accessible, appealing and useful. Features such as Online Public Access Catalog search, library collection scanning, patron accounts, patron personal book collection, circulation, librarian chat, QR codes for borrowing books, social media integration and notifications of library activities and events were successfully tested. This process was useful for the creation of a mobile app based on the existing library System-Koha Open Source System.

This study is limited to a case study of a national university in Malaysia.

This study has some practical implications for implementing library mobile applications, e.g. it will encourage librarians to implement library applications in libraries.

This study is useful for mobile developers and libraries that plan to offer mobile library services to their patrons. This paper presents a case study of metamorphosis existing process of library open source System-Koha Open Source System.

This study aims to validate a proposed conceptual model for the implementation of sustainable institutional repositories (IRs) in Nigeria.

A quantitative approach shaped the survey research design. This study used structural equation modeling (SEM) analysis to evaluate the proposed model. The population of the study comprises 117 librarians, information technology staff and researchers knowledgeable about IR implementation status across 14 public universities in Nigeria. The data was collected using an online survey. The Smart-PLS v3.3 software was used to facilitate the analysis.

The findings indicate that the nine identified factors of the IR sustainability model have a significant influence on the implementation of sustainable IRs. This signified that the model has adequately depicted the relationship between the implementation of sustainable IRs and the identified factors.

This study provides an integrated synthesis of factors that influence the implementation of sustainable IRs. This study also presents the first-ever empirically validated model for sustainable IRs. The findings of this study addressed the challenge of implementing sustainable IRs and institutionalized the idea of IRs’ sustainability assessment.

Purpose: Worldwide economies have been shattered by the alarming increase in Non-Performing Assets (NPAs) in Banking Sector. In India, the rise in NPA levels gives a clear insight into the health of industry and state. This study aims to determine how NPAs in India impact the profitability of eight banks chosen from the public and private sectors; specifically: Punjab National Bank (PNB), Bank of India (BOI), UCO Bank, Punjab and Sind Bank (PSB), HDFC Bank, Axis Bank, ICICI Bank, and Yes Bank; during the period 2009/2010 to 2017/2018.

Design/methodology/approach: The study utilised IBM SPSS version 20 application to carry out our statistical analysis of measures of central location (mean and median), measures of dispersion (standard deviation), to carry out the Kolmogorov–Smirnov test to check the normality of data, the Mann–Whitney U test (for two groups) for median comparison between private and public sector banks and the Kruskal–Wallis test (for more than two groups) for median comparison for more than two banks. p ≤0.01 and p ≤0.05 were the two-tailed significance level used for determining the significance of all statistical tests.

Findings: Trend analysis and statistical tests show that the trend in public sector banks to have NPAs is higher compared to private sector banks, and losses arising from NPA impact the banks’ profitability.

Practical implications: It is apparent that NPAs are a large threat to banks in India as it reflects the state of the Indian economy. The growth of the economic cycle is predominantly dependent on the smooth and profitable functioning of private and public sector banks. This current study focusses on and compares the impact of NPAs on the profitability of public and private sector banks. NPAs have grown exponentially more in the case of public sector banks than private sector banks, which has affected the former banks’ financial health and performance. Increases in the level of NPAs adversely affect the working style and long-term stability of public and private sector banks in the economy.

Social Implications: NPAs have a negative influence on the profitability of the banks as well as on the economic growth of the country too. However, it is recommended that management in the banking sector, particularly the public banks, should use various preventive and recovery strategies to reduce the risk of failure and to keep track of NPAs to stay safe.

Originality/value: This study aims to determine how NPAs in India impact the profitability of eight banks chosen from the public and private sectors; specifically: PNB, BOI, UCO Bank, PSB, HDFC Bank, Axis Bank, ICICI Bank, and Yes Bank; during the period 2009/2010 to 2017/2018.

Purpose: The purpose of the study is to investigate how blockchain, a new emergent technology, has spread throughout the insurance industry by evaluating incidents reported in the literature, either academic or trade publications. This study specifically aims to develop a comprehensive understanding of the main effects of blockchain on the insurance sector’s core operations.

Design/Methodology/Approach: Review based approach has been utilised by evaluating incidents reported in the literature, either academic or trade publications.

Findings: Blockchain is a technology attracting more and more interest from academics and business professionals. It can be seen that the technological advancements and benefits of blockchain in the insurance industry can help it expand manifold. The wise use of technology can only provide the same. If applied without thought, it can be disastrous too. With the future integration of AI and other machine learning technologies, the authors can see that clerical work in the industry can completely shift to computers and humans can use more of their time in more developmental activities and results.

Practical Implications: The sector is moving in the direction of digital transformation employing emerging technologies and is ready for disruptions and change shortly regarding processes, industry structure, rivalry, and organisational structure.

Research Limitations: Future researchers could investigate the existing technique to examine the dissemination of upcoming technologies, such as cognitive computing, blockchain, and artificial intelligence, in certain industries or organisational functions.

Introduction: New ideas and concepts of big data have emerged in recent years in response to the astounding growth of data in many industries. Furthermore, the phenomenal increase in the use of the internet and social media has added enormous amounts of data to conventional data processing systems. Still, it has also created challenges for traditional data processing.

Purpose: A significant characteristic of the insurance sector is critically dependent on information. This sector generates a great deal of structured and unstructured data, which traditional data processing techniques cannot handle. As compared to conventional insurance data processing and decision-making requirements, this lesson shows an analysis of data technology’s value additions.

Research methodology: The author assesses the primary use of cases for data in the insurance industry via a case study analysis. From the perspective of the insurance sector, this chapter examines the concepts, technologies, and tools of big data. A few analytical reviews by the insurance company are also provided, which justified several gains gained either through inefficient processing of massive, diverse data sets or by supporting better decisions.

Findings: This chapter demonstrates the importance of adopting new business models that allow insurers to move beyond understand and protect and become more predictive and preventative by using the tools and technologies of big data technology.

Purpose: Tax fraudulence is not an aberration, but it is a deliberate attempt to get rid of the tax burden. The government took enormous measures to curtail tax fraud, which seems dispensable. Taxation is the largest area that needs to be explored as individuals make discrete stings while filing taxes. Since compliance-focussed systems for tax collection are missing, this department is facing difficulties in providing quality data. This chapter will cover blockchain operations in the tax system to streamline the entire process and highlight the challenges.

Need of the Study: As the growth of technology is in the boom stage, research should be carried out to create more awareness regarding its usage and its possible threats. This study will spark more light on taxation by taking blockchain as the torch to improvise the vision.

Design/methodology/approach: The researcher did a comprehensive analysis of the Indian Tax Department and determined whether simplifying taxation could be possible through blockchain. The study gathered concrete facts about the various challenges faced while implementing this system.

Finding: Blockchain technology is rapidly making a roadmap in the taxation system, and there is tremendous potential to create a future vision with blockchain.

Practical Implications: This study will accentuate the function of blockchain technology that is becoming more prominent in the global technology sphere. This study will aid scholars in elaborating on the role of blockchain technology.

Purpose: FinTech is exploding all over the world. FinTech companies play a critical role in growing the banking industry. This chapter reviews existing literature on FinTech in banking, particularly its publication trend, journal productivity and impact, affiliated organisations and related themes.

Need for the Study: FinTech is reshaping the banking sector as banks move towards digitisation. FinTech has eliminated the need for paper, reduced the requirement for physical presence, and destroyed the necessity for cash. Several researchers have studied the features and benefits of FinTech technologies in the banking field. So, there is a need to analyse the available literature to identify the scope of further research in this field.

Methodology: For a comprehensive review, Bibliometric and content analysis of 77 open access green articles collected through the structured database of ‘Dimensions’ is done. These articles are published in the UGC Journal List Group II.

Findings: It is revealed that the execution of FinTech is continuously increasing in the banking sector, which has resulted in automation in various banking activities. The study revolves around technology and Banking, Financial Inclusion and Growth, and the Impact of the Financial Crisis on Banking and Peer-to-Peer (P2P) lending.

Practical Implications: The conclusions of this study can help academia and industry improve their understanding of FinTech in Banking, specifically its publication trend, geographical distribution, and creation of coherent themes. Careful analysis of collected articles will help to explore the scope of further research.