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Bibliographical databases employing a controlled vocabulary and a Boolean logic approach to retrieval remain the norm. The record structures for databases of this kind need to be designed in a way that reflects the underlying nature of the particular information they contain. Using education as a case study, a basic record structure is described. Possible extensions to this structure are discussed. Professionals in small special libraries, working in a PC environment and with time and resource constraints, are the intended audience.

The development of information services for education and the social sciences in New Zealand goes on in a policy vacuum. A national mainframe‐based information service has failed, partly because of the fact that mainframe and PC (personal computer) computer technology arrived in New Zealand almost simultaneously. The most obvious feature of the education/social science information system in New Zealand in the late 1980s is its lack of system; the most obvious trend a steady progression towards PC‐based services.

Though I have had little contact with the medical library profession, I do know that your group (Medical, Health and Welfare Libraries) is highly active and highly thought of throughout the profession. From my point of view, however, the grouping of three really quite different professional sub‐groups under one banner presents a number of problems. If I'm to talk about marketing then I've got to take some note of the markets served by these three groups. Since the markets served by these groups are quite different from one another I can either attempt to say something which applies equally to all three, thereby missing some of the key differences, or I can attempt to touch individually on the problems and peculiarities of each sector in turn, but without going into sufficient detail to avoid generalities. As a group you are serving three very distinct user populations: medical professionals with highly frequent, demanding and specific information needs, a captive, if floating, patient population whose needs are less specific, more diffuse and less clearly defined and a broad base of administrators and planners. (See Fig. 1 below). This trichotomy is, of course, a gross oversimplification on a number of levels, but I mention it merely to show what I mean when I say that as a group you are aiming to serve a number of distinct markets. Keith Morton has referred to the National Health Service as an information market and I should like to quote what he had to say, since it confirms my first impressions as an outsider looking in.

A tax based on land value is in many ways ideal, but many economists dismiss it by assuming it could not raise enough revenue. Standard sources of data omit much of the potential tax base, and undervalue what they do measure. The purpose of this paper is to present more comprehensive and accurate measures of land rents and values, and several modes of raising revenues from them besides the conventional property tax.

The paper identifies 16 elements of land's taxable capacity that received authorities either trivialize or omit. These 16 elements come in four groups.

In Group A, Elements 1‐4 correct for the downward bias in standard sources. In Group B, Elements 5‐10 broaden the concepts of land and rent beyond the conventional narrow perception, while Elements 11‐12 estimate rents to be gained by abating other kinds of taxes. In Group C, Elements 13‐14 explain how using the land tax, since it has no excess burden, uncaps feasible tax rates. In Group D, Elements 15‐16 define some moot possibilities that may warrant further exploration.

This paper shows how previous estimates of rent and land values have been narrowly limited to a fraction of the whole, thus giving a false impression that the tax capacity is low. The paper adds 14 elements to the traditional narrow “single tax” base, plus two moot elements advanced for future consideration. Any one of these 16 elements indicates a much higher land tax base than economists commonly recognize today. Taken together they are overwhelming, and cast an entirely new light on this subject.

The Minister of Health has made Regulations entitled the Public Health (Preservatives, etc., in Food) Amendment Regulations, 1927, which take the place of the provisional Regulations dated 8th April, 1927, and incorporate in addition a few minor amendments of the principal Regulations.

MANY and sundry are the worries which fall to the lot of the librarian, and the matter of book‐repair is not the least among them. The very limited book‐fund at the disposal of most public library authorities makes it imperative on the part of the librarian to keep the books in his charge in circulation as long as possible, and to do this at a comparatively small cost, in spite of poor paper, poor binding, careless repairing, and unqualified assistants. This presents a problem which to some extent can be solved by the establishment of a small bindery or repairing department, under the control of an assistant who understands the technique of bookbinding.

This paper aims to present recently published resources on information literacy and library instruction through an extensive annotated bibliography of publications covering all library types.

This paper annotates English-language periodical articles, monographs, dissertations and other materials on library instruction and information literacy published in 2017 in over 200 journals, magazines, books and other sources.

The paper provides a brief description for all 590 sources.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

In the period before Britain entered the European Community and again at the Labour Government's referendum, one factor which caused most concern in both those in favour and those against entry, was the possible loss of sovereignty by the Houses of Parliament to a supra‐national body. That there would be some loss was accepted but fears that it would be anything more than minimal were discounted, and not enough to affect the lives of ordinary people. Far‐reaching changes required by some of the EEC food directives and regulations, which even if held in abeyance for the usual transitional period will have to be implemented eventually, must be causing many to have second thoughts on this. If more were needed, the embarassing situation at the recent energy conference, at which Britain, as a major oil producer, demanded a separate seat, but had to submit to the overall authority of the Community, the other members of which, figuratively, do not produce a gallon of oil between them. A shift of power from Whitehall to Brussels may not be so evident at higher levels of government, however, as in secondary legislation; the language of the departments of government.

This paper looks at the potential for developing customer relationship strategies using the Internet (electronic customer relationship management) (ECRM) with particular relevance for SMEs. Its basis is in qualitative research and it attempts to integrate the two Internet technologies of the Web and e‐mail into a push‐pull strategy. Aspects of “control” of the message in ECRM are examined and in particular whether democratic e‐communities have a part to play for companies looking to improve their ECRM. In arriving at some conclusions, regarding the implications for commercial organisations, draws on published work in the educational arena. The implications may be particularly important for the SME sector. The paper examines why e‐mail and in particular asynchronous text messaging and conferencing are likely to dominate over other technologies such as chat and video conferencing. Communication paradigms used in television and print publishing have been mapped across on to the Web. The resulting “push‐pull” strategy is determined as the most effective way of harnessing the power of e‐mail with Web‐publishing to develop some aspects of a sound ECRM policy. The strategy involves the development of the Web site as a way of capturing opt‐in subscribers (the pull) who receive proactive outbound communications, and managing that e‐mail address list proactively (the push).

The oil and gas industry has developed in south Louisiana over the last hundred years, first in the salt domes and coastal marshes, then out onto the Outer Continental Shelf, and most recently in the deep and ultradeep waters off the shelf. Communities such as New Iberia and Morgan City have grown with the cyclical industry, experiencing prosperous upturns and difficult downturns. Many of the forces these communities have to contend with are outside their control, including the effects of globalization and corporate restructuring common to advanced capitalism. This paper provides an overview of communities and capitalism in south Louisiana.