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1 – 10 of 114The aim of this paper is to provide insights on Albert J. Mills' and Jean Helms Mills' lifelong methodological journey in the airline culture. The interview offers a retrospective…
Abstract
Purpose
The aim of this paper is to provide insights on Albert J. Mills' and Jean Helms Mills' lifelong methodological journey in the airline culture. The interview offers a retrospective and reflective insight of their research into organizational culture and the airline industry, reasons for this research, their methodological journey, challenges they faced and ways forward.
Design/methodology/approach
This article is based on an interview with Albert J. Mills and Jean Helms Mills, which was virtually conducted for a professional development workshop (PDW) at the 2020 Academy of Management Meeting.
Findings
Albert J. Mills and Jean Helms Mills provide insights and reflections on their lifelong methodological journey, focusing organizational culture, discriminatory practices, and the impact of this on what constitutes men and women's work.
Originality/value
This paper draws from Albert J. Mills' and Jean Helms Mills' lifelong experience in studying gender, intersectionality and historiography in airline cultures. Scholars will be encouraged by their insights on how to start a long-term study, potential challenges, impacts of current trends and how to deal with them.
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Eeva Aromaa, Päivi Eriksson, Jean Helms Mills, Esa Hiltunen, Maarit Lammassaari and Albert J. Mills
The purpose of this paper is to analyze current literature on critical sensemaking (CSM) to assess its significance and potential for understanding the role of agency in…
Abstract
Purpose
The purpose of this paper is to analyze current literature on critical sensemaking (CSM) to assess its significance and potential for understanding the role of agency in management and organizational studies.
Design/methodology/approach
The analysis involves an examination of a selection of 51 applied studies that cite, draw on and contribute to CSM, to assess the challenges and potential of utilizing CSM.
Findings
The paper reveals the range of organizational issues that this work has been grappling with; the unique insights that CSM has revealed in the study of management and organizations; and some of the challenges and promises of CSM for studying agency in context. This sets up discussion of organizational issues and insights provided by CSM to reveal its potential in dealing with issues of agency in organizations. The sheer scope of CSM studies indicates that it has relevance for a range of management researchers, including those interested in behavior at work, theories of organization, leadership and crisis management, diversity management, emotion, ethics and justice, and many more.
Research limitations/implications
The main focus is restricted to providing a working knowledge of CSM rather than other approaches to agency.
Practical implications
The paper outlines the challenges and potential for applying the CSM theory.
Social implications
The paper reveals the range of problem-solving issues that CSM studies have been applied to.
Originality/value
This is the first major review of the challenges and potential of applying CSM; concluding with a discussion of its strengths and limitations and providing a summary of insights for future work.
Kerry Hendricks, Nick Deal, Albert J. Mills and Jean Helms Mills
The purpose of this study is to draw attention to the heuristic value of intersectionality by historicizing it as a framework appropriate for the use of studying discrimination…
Abstract
Purpose
The purpose of this study is to draw attention to the heuristic value of intersectionality by historicizing it as a framework appropriate for the use of studying discrimination and discriminatory practices in organizations over time.
Design/methodology/approach
Utilizing a fusion between amodernist historiography vis-à-vis the nascent ANTi-History approach and intersectional complexity, the authors draw upon historical narratives from archival materials British Airways to empirically examine the utility of, and turn to, intersectional history in historical organization studies.
Findings
Analysis of archival materials and commissioned corporate histories revealed subjectivities of socially constructing historicized intersectional identities. This suggests that certain identities have been and continue to “enjoy” privilege while others are marginalized and/or neglected through serial interconnected historical meanings. These processes of privileging and marginalization rely on the way a nexus of meaning is configured.
Research limitations/implications
The research process relied and is dependent on limited archival materials within a single organization (British Airways) and industry (civil aviation). The critique herein should not be misinterpreted as judgment of the airline itself as an exemplar of discriminatory practices but rather for its longevity as an ongoing concern; its rich, colonialist history within the United Kingdom and accessibility of data. Archival traces are housed within a semi-public corporate archive which means those traces available for study have been professional and rhetorically curated.
Practical implications
From the perspective of workplace diversity, our aim has been to reveal to diversity professionals and activists not only the role of history in shaping discrimination but also, in particular, to be alert to the processes whereby the production of knowledge of the past takes place. The authors hope also to have drawn attention to the power of organizations in the generation of discriminatory historical accounts and the need to further explore how such accounts are produced as knowledge of the past. Finally, the authors introduce the notion of “nexus of meaning” to suggest that in the complexity of intersectionality, the authors need to explore not only how people experience different and combined forms of discrimination but also how those experiences are shaped in a complex series of meaning that owe much to past experiences.
Social implications
The research directs attention to the nexus of meaning that constitute intersecting identities.
Originality/value
The research attempts to historicize intersectionality as a qualitative framework worthy of consideration in management and organization studies. From the perspective of studying discrimination in organizational life, the aim of this paper is to bring forward the role history plays in shaping discrimination as well as the processes whereby the production of knowledge of the past takes place. Attention is also drawn to the power of organizations in the generation of discriminatory historical accounts and the need to further explore how such accounts are produced. This study introduces the nexus of meaning analytic that understands how the experiences of different and combined forms of discrimination are shaped by meanings of the past.
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Markus Kantola, Hannele Seeck, Albert J. Mills and Jean Helms Mills
This paper aims to explore how historical context influences the content and selection of rhetorical legitimation strategies. Using case study method, this paper will focus on how…
Abstract
Purpose
This paper aims to explore how historical context influences the content and selection of rhetorical legitimation strategies. Using case study method, this paper will focus on how insurance companies and labor tried to defend their legitimacy in the context of enactment of Medicare in the USA. What factors influenced the strategic (rhetorical) decisions made by insurance companies and labor unions in their institutional work?
Design/methodology/approach
The study is empirically grounded in archival research, involving an analysis of over 9,000 pages of congressional hearings on Medicare covering the period 1958–1965.
Findings
The authors show that rhetorical legitimation strategies depend significantly on the specific historical circumstances in which those strategies are used. The historical context lent credibility to certain arguments and organizations are forced to decide either to challenge widely held assumptions or take advantage of them. The authors show that organizations face strong incentives to pursue the latter option. Here, both the insurance companies and labor unions tried to show that their positions were consistent with classical liberal ideology, because of high respect of classical liberal principles among different stakeholders (policymakers, voters, etc.).
Research limitations/implications
It is uncertain how much the results of the study could be generalized. More information about the organizations whose use of rhetorics the authors studied could have strengthened our conclusions.
Practical implications
The practical relevancy of the revised paper is that the authors should not expect hegemony challenging rhetorics from organizations, which try to influence legislators (and perhaps the larger public). Perhaps (based on the findings), this kind of rhetorics is not even very effective.
Social implications
The paper helps to understand better how organizations try to advance their interests and gain acceptance among the stakeholders.
Originality/value
In this paper, the authors show how historical context in practice influence rhetorical arguments organizations select in public debates when their goal is to influence the decision-making of their audience. In particular, the authors show how dominant ideology (or ideologies) limit the options organizations face when they are choosing their strategies and arguments. In terms of the selection of rhetorical justification strategies, the most pressing question is not the “real” broad based support of certain ideologies. Insurance company and labor union representatives clearly believed that they must emphasize liberal values (or liberal ideology) if they wanted to gain legitimacy for their positions. In existing literature, it is often assumed that historical context influence the selection of rhetorical strategies but how this in fact happens is not usually specified. The paper shows how interpretations of historical contexts (including the ideological context) in practice influence the rhetorical strategies organizations choose.
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Stefanie Ruel, Albert J. Mills and Jean Helms Mills
The authors focus on “writing women into ‘history’” in this study, embracing the notion of cisgender and ethnicity in relation to the “historic turn”. As such, the authors bring…
Abstract
Purpose
The authors focus on “writing women into ‘history’” in this study, embracing the notion of cisgender and ethnicity in relation to the “historic turn”. As such, the authors bring forward the stories of the US Pan American Airway’s Guided Missile Range Division (GMRD) and the White women who worked there. The authors ask what has a Cold War US missile division to tell us about present and future gendered relationships in the North American space industry.
Design/methodology/approach
The authors apply Foucault’s technology of lamination, a form of critical discourse analysis, to both narrative texts and photographic images in the GMRD’s in-house newsletter, the Clipper, dating from 1964 until the end of 1967. They meld an autoethnography to this technique, providing space for the first author to share her experiences within the contemporary space industry in relation to the GMRD White women experiences.
Findings
The authors surface, in applying this combined methodology, a story about a White women’s historical, present and future cisgender social reality in the North American space industry. They are contributing then to a multi-voiced, cisgender/ethnic “historic turn” that, to date, is focused on White men alone in the US race to the moon.
Social implications
The social implication of this study lies in challenging perceptions of the masculinist-gendering of the past by bringing forward tales of, and by, women. This study also brings a White woman’s voice forward, within a contemporary North American space industry organization.
Originality/value
The authors are making a three-fold contribution to this special issue, and to an understandings of gendered/ethnic multi-voiced histories. The authors untangle the mid-Cold War phase from the essentialized Cold War era. They recreate multi-voiced histories of White women within the North American space industry while adding an important contemporary voice. They also present a novel methodology that combines the technology of lamination with autoethnography, to provide a gateway to recognizing the impact of multi-voiced histories onto contemporary and future gendered/ethnic relationships.
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Nicholous M. Deal, Christopher M. Hartt and Albert J. Mills
Ellen C. Shaffner, Albert J. Mills and Jean Helms Mills
This paper aims to outline the possibilities of intersectional history as a novel method for management history. Intersectional history combines intersectionality and the study of…
Abstract
Purpose
This paper aims to outline the possibilities of intersectional history as a novel method for management history. Intersectional history combines intersectionality and the study of the past to examine discrimination in organizations over time. This paper explores the need for intersectional work in management history, outlines the vision for intersectional history and provides a brief example analyzing the treatment of Australian Aboriginal people in a historical account of Qantas Airways.
Design/methodology/approach
This paper contends that intersectionality is a discursive practice, and it adopts a relational approach to the study of the past to inform the method. This paper focuses on the social construction of identities and the enduring nature of traces of the powerful in organizations over time.
Findings
The example of Qantas Airways demonstrates that intersectional history can be used to interrogate powerful traces of the past to reveal novel insights about marginalized peoples over time.
Originality/value
Intersectional history is a specific and reflexive method that allows for the surfacing of identity-based marginalization over time. The paper’s concentration on identity as socially constructed allows a particular focus on notions or representations of the marginalized in traces of the past. These traces may otherwise mask the existence and importance of marginalized groups in organizations’ dominant histories.
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Christopher M. Hartt, Albert J. Mills and Jean Helms Mills
This paper aims to study the role of non-corporeal Actant theory in historical research through a case study of the trajectory of the New Deal as one of the foremost institutions…
Abstract
Purpose
This paper aims to study the role of non-corporeal Actant theory in historical research through a case study of the trajectory of the New Deal as one of the foremost institutions in the USA since its inception in the early 1930s.
Design/methodology/approach
The authors follow the trajectory of the New Deal through a focus on Vice President Henry A. Wallace. Drawing on ANTi-History, the authors view history as a powerful discourse for organizing understandings of the past and non-corporeal Actants as a key influence on making sense of (past) events.
Findings
The authors conclude that non-corporeal Actants influence the shaping of management and organization studies that serve paradoxically to obfuscate history and its relationship to the past.
Research limitations/implications
The authors drew on a series of published studies of Henry Wallace and archival material in the Roosevelt Library, but the study would benefit from an in-depth analysis of the Wallace archives.
Practical implications
The authors reveal the influences of non-corporeal Actants as a method for dealing with the past. The authors do this through the use of ANTi-History as a method of historical analysis.
Social implications
The past is an important source of understanding of the present and future; this innovative approach increases the potential to understand.
Originality/value
Decisions are often black boxes. Non-Corporeal Actants are a new tool with which to see the underlying inputs of choice.
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Nicholous M. Deal, Mark D. MacIsaac, Albert J. Mills and Jean Helms Mills
The purpose of this paper is to revisit the potential of the New Deal as a research context in management and organization studies and, in doing so, forward the role one of its…
Abstract
Purpose
The purpose of this paper is to revisit the potential of the New Deal as a research context in management and organization studies and, in doing so, forward the role one of its chief architects, Harry Hopkins, played in managing the economic crisis. The exploration takes us to multiple layers that work together to form context around Hopkins including the Great Depression, the Roosevelt Administration, and ultimately, the New Deal. By raising Harry Hopkins as an exemplar of historical-narrative exclusion, the authors can advance the understanding of his role in the New Deal and how his actions produced early insights about management (e.g. modern crisis management).
Design/methodology/approach
The paper experiments with the methodological assemblage of ANTi-History and microhistorical analysis that the authors call “ANTi-Microhistory” to examine the life narrative of Harry Hopkins, his early association with President Franklin D. Roosevelt and later, the New Deal. To accomplish this, the authors undertake a programme of archival research (e.g. the digital repository of The Franklin D. Roosevelt Presidential Library and Museum) and assess various materials (e.g. speeches, biographies and memoirs) from across multiple spaces.
Findings
The findings suggest Harry Hopkins to be a much more powerful actor in mobilizing New Deal policies and their effect on early management thought than what was previously accepted. In the process, the authors found that because of durable associations with Roosevelt, key policy architects of the same ilk as Harry Hopkins (e.g. Frances Perkins, Henry Wallace, Lewis Douglas, and others) and their contributions have been marginalized. This finding illustrates the significant potential of little-known historical figures and how they might shed new insight on the development of the field and management practice.
Originality/value
The aim is to demonstrate the potential of engaging historical research in management with the individual – Harry Hopkins – as a unit of analysis. By engaging historical research on the individual – be it well-known or obscure figures of the past – the authors are considering how they contribute to the understanding of phenomena (e.g. New Deal, Progressivism or Keynesian economics). The authors build on research that brings to focus forgotten people, communities and ideas in management studies but go further in advocating for space in the research to consider the scholarly potential of the individual.
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