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Article
Publication date: 11 October 2021

Isabel Cristina Panziera Marques, Zélia Serrasqueiro and Fernanda Nogueira

The global pandemic has had a considerable effect on organisations’ performance and development and on the daily lives of the general population. This study aims to analyse the…

Abstract

Purpose

The global pandemic has had a considerable effect on organisations’ performance and development and on the daily lives of the general population. This study aims to analyse the recent literature on the topics of Covid-19 and sustainability and proposes to rethink and redefine sustainability with the intersection of human health as a fourth sustainable pillar.

Design/methodology/approach

Using the Scopus and ISI Web of Science databases, 119 articles were analysed in detail and classified according to concepts and principles for achieving sustainable development, based on the Brundtland Report, 1987.

Findings

The results indicate a high number of publications in the social dimension, with a relevant proportion of studies in the health sector. This study allows us to conclude that all sectors of society are being affected by the pandemic. However, the enormous tension and the immediate impact felt by the health sector during the pandemic reflect directly on the population, and there are clear signs that in the medium and long term, instability and uncertainty in the environmental, economic and social dimensions will remain. In national health systems, monitoring, innovating in human resource management and investing in information technology can ensure organizations’ reliability and sustainability. The conclusion involves the suggestion of introducing health as a new pillar for sustainability to consolidate the basis and structure of the United Nations’ Sustainable Development Objectives. The use of fundamental concepts is necessary and must be aligned to reassess the results obtained in studies, in comparison with observational data.

Practical implications

The implications arising from the inclusion of health as a fourth pillar of sustainability are diverse. The need to build a new theoretical and conceptual framework for sustainability derives from the fact that health reflects the concern of many postulants in this field of practices. The determining or conditioning conditions of the observed effects of the pandemic by COVID-19, whether situated simply as factors and/or economic, environmental or social reflexes that precede them, requires a conceptual development that allows its approach, as a complex object, whose determinations are subject to variable degrees of uncertainty and diversity.

Originality/value

This study aims to redefine the concept of sustainability, considering that health has become a public health emergency of international interest. Health affects the supply chain, cash flow, interferes with the educational format and interrupts the workforce’s routine, among other aspects, showing the true nature of its importance and its impact in all spheres (economic, environmental and social).

Details

Social Responsibility Journal, vol. 18 no. 8
Type: Research Article
ISSN: 1747-1117

Keywords

Article
Publication date: 12 September 2023

Ana Lúcia Marôco, Sónia P. Gonçalves and Fernanda Nogueira

The purpose of this paper was to study the psychometric properties of the Portuguese version of the Work–family balance (WFB) scale, developed by Carlson et al. (2009), as well as…

Abstract

Purpose

The purpose of this paper was to study the psychometric properties of the Portuguese version of the Work–family balance (WFB) scale, developed by Carlson et al. (2009), as well as demonstrating that the WFB is a different construct from the work–family conflict (WFC) and the family–work conflict (FWC). Additionally, this study intended to verify if the work–family balance construct is invariant in the different work regimes (face-to-face work, hybrid work, teleworking), and between men and women.

Design/methodology/approach

Snow-ball convenience sample of 224 workers; psychometric analysis of the different scales/constructs analyzed by confirmatory analysis using R/Lavaan.

Findings

The results obtained show that the WFB scale presents factor and convergent validity, and high reliability. The WFB construct is negatively correlated with the WFC and FWC constructs. The WFB is a different construct from the WFC and FWC. The WFB is invariant both in workers subjected to different work regimes, and sexes.

Originality/value

The conceptualization and measurement of the work–family relationship has been the subject of several studies. Among the different conceptual approaches to this relationship, WFB has been the least studied and, in terms of human resource management, it is the one that has the best relationship with sustainability and organizational performance. Therefore, it is of utmost importance to obtain a valid and reliable WFB measures, to be used by both academics and human resources professionals.

Propósito

El propósito de este trabajo fue estudiar las propiedades psicométricas de la versión portuguesa de la escala de equilibrio trabajo-familia (WFB), desarrollada por Carlson et al. (2009), así como demostrar que el WFB es un constructo diferente del conflicto trabajo-familia (WFC) y del conflicto familia-trabajo (FWC). Además, pretendíamos verificar si el constructo equilibrio trabajo-familia es invariable en los diferentes regímenes de trabajo (trabajo presencial, trabajo híbrido, teletrabajo), y entre hombres y mujeres.

Diseño/metodología/enfoque

Muestra de conveniencia bola de nieve de 224 trabajadores; Análisis psicométrico de las diferentes escalas/constructos analizados mediante Análisis Confirmatorio utilizando R/Lavaan.

Conclusiones

Los resultados obtenidos muestran que la escala WFB presenta validez factorial y convergente, así como una alta fiabilidad. El constructo WFB correlaciona negativamente con los constructos WFC y FWC. El WFB es un constructo diferente del WFC y del FWC. El WFB es invariante tanto en trabajadores sometidos a diferentes regímenes de trabajo, como en sexos.

Originalidad

La conceptualización y medición de la relación trabajo-familia ha sido objeto de diversos estudios. Entre los diferentes enfoques conceptuales de esta relación, el WFB ha sido el menos estudiado y, en términos de gestión de recursos humanos, es el que mejor relación tiene con la sostenibilidad y el desempeño organizacional. Por lo tanto, es de suma importancia obtener una medida válida y fiable del equilibrio trabajo-familia, que pueda ser utilizada tanto por académicos como por profesionales de los recursos humanos.

Article
Publication date: 28 June 2019

Ana Sabino, Fernanda Nogueira and Francisco Cesário

Individuals’ intentional responses to declining job satisfaction have been associated with the EVLN model. Employees’ silence, as an independent construct, can be understood as an…

Abstract

Purpose

Individuals’ intentional responses to declining job satisfaction have been associated with the EVLN model. Employees’ silence, as an independent construct, can be understood as an individual, intentional and deliberate decision to retain important information for the organization. The purpose of this paper is to analyze employees’ silence, which can be understood as a fifth individual response to job satisfaction declining, along with the remaining four responses proposed in the EVLN model. It is proposed as an extension to the original model through the introduction of employee silence; the model is referred to as the EVLNS model.

Design/methodology/approach

The present study is quantitative, hypothetical-deductive, correlational and transversal. The sample is composed of 756 professionals working in the higher education sector. The paper used structural equation modeling (SEM) analyses to test its hypotheses.

Findings

Results showed that employees’ silence has a dual factorial structure, which is composed of an adhesion dimension and a rejection dimension. The study also finds that these two dimensions can be integrated as an extension of the original EVLN model. It is found that, although they are related, these dimensions also capture a certain degree of independence, with different levels of influence of job satisfaction.

Practical implications

An important implication is that silence is a complex phenomenon, suggesting that this is more than the simple absence of voice and may have different motives. Additionally, it is important to emphasize that job satisfaction can contribute to different individual responses and managers must act accordingly.

Originality/value

The study contributes to a better understanding of the individuals’ potential responses to declining job satisfaction through the extension of the original EVLN model with the introduction of a fifth response – the employees’ silence.

Objetivo

As respostas intencionais dos indivíduos ao declínio da satisfação com o trabalho têm sido associadas ao Modelo EVLN. O silêncio dos colaboradores, enquanto construto independente de outros, pode ser entendido como uma decisão intencional e deliberada do indivíduo em reter informação importante para a organização. Pretende-se analisar medida o silêncio dos colaboradores pode ser entendido como uma resposta dos indivíduos ao declínio da satisfação com o trabalho, a par das restantes quatro estratégias propostas no Modelo EVLN. Propõe-se uma extensão ao modelo original através da introdução do silêncio denominando-se assim de modelo EVLNS.

Design/metodologia

O presente estudo caracteriza-se pela sua componente quantitativa, hipotético-dedutiva, correlacional e transversal. A amostra é construída 756 profissionais que atuam no sector do ensino superior. Os dados foram analisados fazendo recurso à técnica da modelagem por equações estruturais.

Resultados

Os resultados demonstraram que o silêncio dos colaboradores apresenta uma estrutura fatorial dual, composta por uma dimensão de adesão e uma de rejeição e que estas duas dimensões correspondem à expansão do modelo original EVLN sobre as respostas deliberadas dos indivíduos ao declínio da satisfação. Verifica-se assim que estas respostas apresar de relacionadas apresentam um determinado grau de independência nomeadamente pelos diferentes graus de influência da satisfação com o trabalho.

Implicações

Uma importante implicação deste estudo é o facto do silêncio ser um fenómeno complexo, sugerindo-se que este é mais que a simples ausência da voz e que pode ter diferentes motivos. Adicionalmente, destaca-se também a importância reforçar que a satisfação com o trabalho poderá contribuir para diferentes respostas dos indivíduos, devendo os gestores atuar em conformidade.

Originalidade/valor

O estudo contribui com um melhor entendimento das potenciais respostas dos indivíduos ao declínio da satisfação, nomeadamente através da extensão do modelo original com a introdução de uma quinta estratégia – o silêncio dos colaboradores.

Palavras-chave

Silêncio dos colaboradores, Modelo EVLN, Voz, Saída, Lealdade, Satisfação com o Trabalho

Tipo de artigo

Trabalho de investigação

Objetivo

Las respuestas intencionales de los individuos a la disminución de la satisfacción laboral se han asociado con el Modelo EVLN. El silencio de los empleados, como constructo independiente, puede entenderse como una decisión individual, intencional y deliberada de retener información importante para la organización. Nuestro objetivo es analizar el silencio de los empleados, que puede entenderse como una quinta respuesta individual a la disminución de la satisfacción laboral, junto con las cuatro respuestas restantes propuestas en el Modelo EVLN. Se propone como una extensión del modelo original a través de la introducción del silencio de los empleados; el modelo se conoce como el modelo EVLNS.

Diseño/metodología/enfoque

El presente estudio es cuantitativo, hipotético-deductivo, correlacional y transversal. La muestra está compuesta por 756 profesionales que trabajan en el sector de la educación superior. El artículo utilizó análisis de modelos de ecuaciones estructurales (SEM) para probar sus hipótesis.

Resultados

los resultados mostraron que el silencio de los empleados tiene una estructura factorial dual, que se compone de una dimensión de adhesión y una dimensión de rechazo. El estudio también encuentra que estas dos dimensiones se pueden integrar como una extensión del modelo EVLN original. Se observa que, aunque están relacionadas, estas dimensiones poseen un cierto grado de independencia, con diferentes niveles de influencia de la satisfacción laboral.

Implicaciones

una implicación importante es que el silencio es un fenómeno complejo, lo que sugiere que esto es más que la simple ausencia de voz y puede tener diferentes motivos. Además, es importante enfatizar que la satisfacción laboral puede contribuir a diferentes respuestas individuales y que los gerentes deben actuar en consecuencia.

Originalidad/valor

el estudio contribuye a una mejor comprensión de las posibles respuestas de los individuos a la disminución de la satisfacción en el trabajo mediante la extensión del modelo EVLN original con la introducción de una quinta respuesta: el silencio de los empleados.

Palabras clave

Silencio de los empleados, Modelo EVLN, Voz, Salida, Lealtad, Satisfacción laboral

Tipo de artículo

Trabajo de investigacion

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 17 no. 3
Type: Research Article
ISSN: 1536-5433

Keywords

Article
Publication date: 4 June 2024

Andressa Pedroso Carlotto de Souza, Fernanda Leal Leães, Gabriele Danieli, Eduarda Letícia Ruaro, Eléia Righi, Rafael Narciso Meirelles and Voltaire Sant’Anna

The objective of this study was to evaluate Brazilian consumers’ perceptions of stingless bee honey and the drivers involved in this product choice.

Abstract

Purpose

The objective of this study was to evaluate Brazilian consumers’ perceptions of stingless bee honey and the drivers involved in this product choice.

Design/methodology/approach

Three projective techniques were applied to 480 consumers who answered a rating task about liking, health, sustainability, quality taste, and utilization as ingredients, fulfilled completion sentences, and performed a hard laddering task.

Findings

The results showed a significant increase in the expected liking and flavor, and consumers perceived stingless bee honey as more sustainable, of higher quality, and more beneficial to health. Health, sustainability, and taste are the main drivers of purchasing this type of honey, and consumers are aware that it costs a premium price. In the value chain involved in choosing stingless bee honey, the appreciation of native bees, flavor, nutritional value, medicinal properties, producer appreciation, and curiosity were strong aspects for choosing the product. These aspects lead consumers to feel good, have peace of mind, feel like protecting nature and planets, and longevity.

Originality/value

Honey is popular worldwide, but stingless bee honey has little information on how consumers perceive it and on the purchasing decision chain. The results of the present study provide important information to enhance the consumption of this product with social and environmental importance and the growing demand for natural products that replace refined sugars.

Details

British Food Journal, vol. 126 no. 7
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 6 September 2022

Anne Cardoso, Thais Fernanda Bueno da Silva, Nilton Takagi, Cleiton Silva and Alessandro Micelli

The value chain is an essential management tool for the elaboration of strategic organizational planning. However, there are few published works providing methods for the…

Abstract

Purpose

The value chain is an essential management tool for the elaboration of strategic organizational planning. However, there are few published works providing methods for the development of value chains. This research aims to present a model to develop the value chain for the public sector.

Design/methodology/approach

Action research was used with case study in the evaluation step.

Findings

This research presents a model for value chain development along seven steps, covering data collection planning to the formalization of final product acceptance. The model suggests executing these seven steps in three iteration levels: operational, tactical and strategic. Through case studies, six practical insights were also highlighted in this work.

Research limitations/implications

Given the absence of related work, one of the limitations is the lack of comparison with other methods of value chain development in the public sector.

Originality/value

There are practical guides to value chain development in the public sector; however, to the best of authors’ knowledge, such guides have not been developed using research methods. In the literature, no works provide details on how value chain can be developed in the public sector. In addition, the constraints of face-to-face contacts during the COVID-19 pandemic led the research team to conduct remotely the model's development and evaluation in the case studies. The model presents elements that enable value chain development without face-to-face contact between the execution team and public institution's stakeholders.

Details

Business Process Management Journal, vol. 28 no. 5/6
Type: Research Article
ISSN: 1463-7154

Keywords

Abstract

Purpose

To map nurses’ actions performed during the care transitions from hospital to home of Covid-19 patients.

Design/methodology/approach

A scoping review based on the Joanna Briggs Institute guidelines was carried out. We searched in seven databases: PubMed/MEDLINE, BDENF, LILACS, SciELO, Embase, Scopus, Web of Science and Google Scholar. A two-step screening process and data extraction was performed independently by two reviewers. The findings were summarized and analyzed using a content analysis technique.

Findings

Of the total 5,618 studies screened, 21 were included. The analysis revealed nurses’ actions before and after patient’ discharge, sometimes planned and developed with the interprofessional team. The nurses’ actions included to plan and support patients’ discharge, to adapt the care plan, to use screening tools and monitor patients’ clinical status and needs, to provide health orientation to patients and caregivers, home care and face-to-face visiting, to communicate with patients, caregivers and other health professionals with phone calls and virtual tools, to provide rehabilitation procedures, to make referrals and to orient patients and families to navigate in the health system.

Practical implications

The results provide a broader understanding of the actions taken and challenges faced by nurses to ensure a safe care transition for Covid-19 patients from hospital to home. The interprofessional integration to discharge planning and the clinical nursing leadership in post-discharge monitoring were highlighted.

Originality/value

The nurses’ actions for Covid-19 patients performed during care transitions focused on coordination and discharge planning tailored to the needs of patients and caregivers at the home setting. Nurses monitored patients, with an emphasis on providing guidance and checking clinical status using telehealth tools.

Details

Journal of Integrated Care, vol. 32 no. 4
Type: Research Article
ISSN: 1476-9018

Keywords

Article
Publication date: 8 October 2024

Miguel Andrés Sarmiento Tito, Paola Fernanda Vintimilla, Paulina Alejandra Echeverría Paredes, Byron Alejandro Quirola Campoverde and Silvia Alexandra Peña Gonzalez

The primary aim of this study is to create a comprehensive model quantifying the maturity levels of key determinants crucial for the sustained success of public sector…

Abstract

Purpose

The primary aim of this study is to create a comprehensive model quantifying the maturity levels of key determinants crucial for the sustained success of public sector entrepreneurship (PSE) [social entrepreneurship (SE)]. By integrating social, organizational and technological elements with Max-Neef's human needs, the model offers a holistic perspective for SE measurement. Notably, it emphasizes Max-Neef's existential needs (being, having, doing, interacting) to analyze variables crucial for sustainability, from diverse perspectives within SE.

Design/methodology/approach

This study presents a quantitative approach to develop a maturity model for assessing SE based on Max-Neef's human needs. The model integrates social, organizational and technological dimensions, using K-means algorithm for data processing. A panel of experts assigns weights to variables, and the maturity levels are adapted from the Capability Maturity Model. Data from 47 SEs in Ecuador's Zone 6 inform model construction, validated with two textile sector SEs. The methodology comprises three stages: variable selection, model construction and nonprobabilistic sample validation in Zone 6.

Findings

The research yields a maturity model enabling the quantification of PSE entrepreneurship maturity over time. It incorporates social, organizational and technological variables with Max-Neef's human needs, providing a broader perspective for SE evaluation. The model allows assessing the maturity level of each determinant, performance per variable in a Likert Scale, and facilitates comparisons between individual entrepreneurship and the overall population or sample. Visualization is enhanced through a color scale based on the Capability Maturity Model.

Research limitations/implications

Limitations may stem from the nonprobabilistic convenience sample used for validation, potentially affecting the generalizability of findings. The model's application is specific to Zone 6 of Ecuador and may require adjustments for broader contexts. Although the K-means algorithm aids data processing, its limitations should be considered. Future research could explore the model's applicability in diverse geographical and sectoral settings for a more comprehensive understanding.

Practical implications

This research has led to the development of a model that quantifies the maturity level of key determinants crucial for the long-term sustainability of PSE. This model integrates elements from social, organizational and technological dimensions, offering a comprehensive framework for assessing SE.

Social implications

This model offers valuable insights for the development and sustainability of social entrepreneurship by providing a structured approach to measure and enhance key social, organizational and technological determinants. By integrating Max-Neef's framework of human needs, the model helps social enterprises better align their efforts with fundamental human needs, ensuring that initiatives not only address societal challenges effectively but also contribute to long-term social well-being. This approach encourages the development of more resilient and impactful social enterprises that are capable of adapting to diverse socioeconomic contexts.

Originality/value

The model's uniqueness lies in its integration of social, organizational and technological variables with Max-Neef's human needs, offering a nuanced assessment of PSE entrepreneurship determinant factors from a human perspective. By applying existential needs (being, having, doing, interacting) as analysis levels, the model provides a distinctive and insightful approach to evaluating the impact of key variables. Its value lies in identifying strengths and weaknesses in each entrepreneurship, guiding support strategies and informing discussions for constructing effective public policies.

Details

Social Enterprise Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-8614

Keywords

Article
Publication date: 18 January 2013

Ricardo Pires de Souza, Hélio Roberto Hékis, Lucas Ambrósio Bezerra Oliveira, Jamerson Viegas Queiroz, Fernanda Cristina Barbosa Pereira Queiroz and Ricardo Alexsandro de Medeiros Valentim

The Six Sigma project aims at a continual reduction in process variation, eliminating defects or flaws in products and services, optimizing processes and reducing costs. The…

1762

Abstract

Purpose

The Six Sigma project aims at a continual reduction in process variation, eliminating defects or flaws in products and services, optimizing processes and reducing costs. The purpose of this study is to demonstrate improvements in customer service index (CSI), product cycle time and inventory turnover after implementation of a Six Sigma project.

Design/methodology/approach

This research focused on the value stream mapping of a company process, performed by a multidisciplinary team that implemented a pull production system, the standard operational procedure in machines that were process bottlenecks, and the kanban system.

Findings

After three months of implementation, the authors observed an 11.7 percent reduction in product cycle time, increase in customer service index (CSI) from 93.9 to 97 percent and increase in inventory turnovers from 4.9 to 9.

Originality/value

The project was in accordance with the competitive strategy of the company, which is focused on customer satisfaction and cost reduction.

Details

International Journal of Quality & Reliability Management, vol. 30 no. 2
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 25 June 2020

Rebeca Roysen and Tânia Cristina Cruz

The purpose of this paper is to discuss the pedagogical tools that can enhance transdisciplinarity in higher education and stimulate sustainability transitions, based on the case…

Abstract

Purpose

The purpose of this paper is to discuss the pedagogical tools that can enhance transdisciplinarity in higher education and stimulate sustainability transitions, based on the case study of a partnership between the University of Brasilia and an ecovillage in Brazil.

Design/methodology/approach

A qualitative study was carried out, based on professors’ experience, students’ reports and registration data. Emergent themes were discussed based on the concepts of sustainability transitions, transdisciplinarity and active/experiential learning methods.

Findings

Undergraduate classes at the ecovillage have motivated students to work towards sustainability transitions by presenting them with new repertoires of sociotechnical configurations and social practices, by promoting a feeling of belonging and co-responsibility for the world and by a horizontal sharing of knowledge and affections that instigated reflections about their purposes in personal and professional life.

Practical implications

This experience demonstrates the potential of transdisciplinary pedagogical approaches to education for sustainability that promote collaboration with different stakeholders and the reflection on individual and collective motives and values – the inner dimension of sustainability.

Originality/value

It describes an innovative and transformative initiative in the heart of Latin America.

Details

International Journal of Sustainability in Higher Education, vol. 21 no. 5
Type: Research Article
ISSN: 1467-6370

Keywords

Article
Publication date: 4 August 2021

Paula Castro Pires de Souza Chimenti, Marco Aurelio de Souza Rodrigues, Marcelo Guedes Carneiro and Roberta Dias Campos

Through a literature review, a gap has been identified regarding the role of competition as a driver of social network (SN) usage. This study aims to design to address this gap…

Abstract

Purpose

Through a literature review, a gap has been identified regarding the role of competition as a driver of social network (SN) usage. This study aims to design to address this gap, seeking motivators for SN usage based on how SN consumption may be related to users’ experience of competition. Therefore, the purpose of this study is to investigate the influence of competition in social media usage.

Design/methodology/approach

The authors used an exploratory qualitative approach, conducting a set of focus groups with young social media users. Data was analyzed with software.

Findings

Two new drivers for SN use are proposed, namely, competition and collective narrative.

Research limitations/implications

This is an exploratory study, and it does not seek to generalize results or quantify causal relationships among variables.

Practical implications

This paper offers SN managers a deeper understanding of key growth drivers for these media.

Social implications

This research can help society understand and debate the impacts of SNs on users’ lives, providing insights into drivers of excessive usage.

Originality/value

This paper proposes the following two SN usage drivers yet to be described in the literature: competition and collective narrative.

Details

Qualitative Market Research: An International Journal, vol. 24 no. 5
Type: Research Article
ISSN: 1352-2752

Keywords

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