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1 – 10 of over 1000Raghu Raghavan and Edward Griffin
Building the resilience of children with intellectual disabilities (ChID) can help reduce the personal, social and economic costs associated with mental ill health among such…
Abstract
Purpose
Building the resilience of children with intellectual disabilities (ChID) can help reduce the personal, social and economic costs associated with mental ill health among such children. The purpose of this paper is to review the research evidence on resilience in ChID and to suggest areas for further research.
Design/methodology/approach
Journal articles published in the last 20 years were searched in on-line databases to find potential papers for this review. The inclusion criteria were to search for published journal articles covering the theme of resilience in ChID and their families. All identified titles and abstracts were screened which resulted in 50 articles. These were scrutinised more thoroughly and 34 remaining articles were selected for review.
Findings
Resilience is a dynamic process involving interactions between various risk and protective processes both internal and external to the individual that act to mediate the influences of adverse life events. Five key themes were identified within the literature which helped to form a picture of the current understanding of resilience among ChID and their careers. These were increased risk factors associated with ID, the role of personal attributes on resilience, family and resilience, schooling and resilience, and cultural factors which enhance resilience.
Originality/value
Despite the consistency with which poor outcomes for ChID have been reported there is little investigation of the specific causes, contributory factors and processes that might improve them. This paper contributes to greater understanding of resilience factors for children and young people with ID and provides areas for further research.
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There is a puzzle at the heart of the history of the English criminal trial. Defendants accused of serious crimes were denied counsel, but not defendants accused of minor crimes…
Abstract
There is a puzzle at the heart of the history of the English criminal trial. Defendants accused of serious crimes were denied counsel, but not defendants accused of minor crimes. Why? Sir William Blackstone could find no explanation and denounced the rule as contrary to the “face of reason.” This article proffers an answer. The rule is traced to the thirteenth century and a strong view of the royal prerogative. Royal interests were at stake, and counsel would not be permitted against the king acting ex officio. The rule seems to have been distinctly English; it does not appear to have been transplanted from the Roman-canon law. The rule continued in England, bolstered by new justifications, long after its original rationale had been forgotten.
Urban tourism in megacities is a rather recent research topic. There is a dearth of literature on urban tourism in Indian megacities, especially Mumbai. Though much research has…
Abstract
Urban tourism in megacities is a rather recent research topic. There is a dearth of literature on urban tourism in Indian megacities, especially Mumbai. Though much research has looked into slum tourism activities, other urban tourism aspects have been kept aside. The chapter aims to present a different perspective of leisure tourism in Mumbai. After introducing some contextual background information on the city, the chapter examines critically official tourism communication and policies by tackling the spatiality of tourism and the geographical clusters in the city. It attempts to understand the consumption patterns of various tourists' groups and looks into recent tourism developments.
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Raji Srinivasan and Gary L. Lilien
The products of some firms emerge neither from new technology developments nor from attempting to address articulated consumers’ needs, but from a company-internal design-driven…
Abstract
Purpose
The products of some firms emerge neither from new technology developments nor from attempting to address articulated consumers’ needs, but from a company-internal design-driven approach. To explore this design-driven approach, we propose a construct, design orientation, as a firm’s ability to integrate functionality, aesthetics, and meaning in its new products. We hypothesize relationships between a firm’s design orientation, customer orientation, technological orientation, and willingness to cannibalize on its new product performance.
Methodology/approach
We use data from surveys of senior marketing executives entrusted with design in 252 US firms, we validate the construct of design orientation and establish its distinctiveness from related constructs of creativity, technological orientation, and customer orientation. Using a structural equation modeling approach, we test the hypotheses and find support for them.
Findings
Individually, design orientation, technological orientation, and customer orientation improve new product performance. In addition, customer orientation decreases the positive effect of design orientation while willingness to cannibalize increases the positive effect of design orientation on new product performance.
Implications for theory and/or practice
More than two-thirds of respondents (69%) perceive that their firm can improve its new product performance by increasing its design orientation, an overlooked organizational capability.
Originality/value
Although practitioners have acknowledged the importance of design as a strategic marketing issue, there is little in the literature on how firms can benefit from building capabilities in the design domain, the issue we focus on in this research.
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Abstract
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Once more Christmas has come and gone and we are swinging away into the future under the auspices of the New Year 1915. Surely so dark, so dreadful a festive season cannot be…
Abstract
Once more Christmas has come and gone and we are swinging away into the future under the auspices of the New Year 1915. Surely so dark, so dreadful a festive season cannot be recalled by any of us. Yet the unity of our peoples, the good comradeship of all classes of the community, the glad surrender of personal service and goods for the common weal, have given us heart to go forward, believing with stronger confidence than ever in the righteousness of our cause, and welding together of the various parts of our Dominions into an United Empire.
This article examines the overlooked literature on algorithmic profiling in public employment services (APPES) in the field of public administration. More specifically, it aims to…
Abstract
Purpose
This article examines the overlooked literature on algorithmic profiling in public employment services (APPES) in the field of public administration. More specifically, it aims to provide an overview and connections to identify directions for future research.
Design/methodology/approach
To understand the existing literature, this article conducts the first systematic literature review on APPES. Through inductive coding of the identified studies, the analysis identifies concepts and themes, and the relationships among them.
Findings
The literature review shows that APPES constitutes an emerging field of research encompassed by four strands and associated research disciplines. Further, the data analysis identifies 23 second-order themes, five dimensions and ten interrelationships, thus suggesting that the practices and effects of algorithmic profiling are multidimensional and dynamic.
Research limitations/implications
The findings demonstrate the importance of future research on APPES undertaking a holistic approach. Studying certain dimensions and interrelationships in isolation risks overlooking mutually vital aspects, resulting in findings of limited relevance. A holistic approach entails considering both the technical and social effects of APPES.
Originality/value
This literature review contributes by connecting the existing literature across different research approaches and disciplines.
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Jean Donio', Paola Massari and Giuseppina Passiante
The purpose of this paper is to explore the links between customer loyalty attitude, customer loyalty behaviours (measured by customer purchase behaviours) and profitability. The…
Abstract
Purpose
The purpose of this paper is to explore the links between customer loyalty attitude, customer loyalty behaviours (measured by customer purchase behaviours) and profitability. The aim is to define a conceptual framework within which to analyse the relationships between attitudes, behaviour, and profitability of the customers.
Design/methodology/approach
Reference was made to earlier studies which argued that loyal customers constitute competitive asset of business organizations. Several authors noted that customers generally vary in terms of loyalty behaviours and attitudes and highlighted that differences about customers' loyalty levels affect a firm's profitability results. Customer loyalty, its antecedents and outcomes, and the links between customer satisfaction, customer loyalty and profitability have been analyzed at a customer level.
Findings
The results showed support for all but one of the five hypotheses, the exception being H2.
Originality/value
The results of the study provide evidence that a Loyalty Index can give managers an adequate support for market segmentation. This means that actual market segment strategies, based on geographical, demographical and/or psychographic variables, should take into account also loyalty measurement models.
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Denis Cormier, Marie‐Josée Ledoux and Michel Magnan
The aim of the paper is to investigate whether social disclosure and environmental disclosure have a substituting or a complementing effect in reducing information asymmetry…
Abstract
Purpose
The aim of the paper is to investigate whether social disclosure and environmental disclosure have a substituting or a complementing effect in reducing information asymmetry between managers and stock market participants
Design/methodology/approach
This study attempts to provide a comprehensive analysis of a firm's social and environmental disclosure strategy. The authors posit that this strategy simultaneously affects information asymmetry and disclosure.
Findings
Findings suggest that social disclosure and environmental disclosure substitute each other in reducing stock market asymmetry.
Research limitations/implications
The measurement of social and environmental disclosure is based upon a coding instrument that makes some explicit assumptions about the value and relevance of information. Moreover, information asymmetry cannot be directly measured and is inferred from the behaviour of proxy variables such as share price volatility and bid‐ask spread.
Practical implications
Results suggest that social disclosure reinforces the informativeness of environmental disclosure for stock markets, even substituting for it under certain conditions. Stakeholders must assess and retain an increasing flow of information: a more efficient disclosure strategy becomes critical if firms want to convey the right picture of their CSR performance.
Originality/value
To the best of the authors' knowledge, this is the first study to explore the joint effect of social disclosure and environmental disclosure in reducing information asymmetry.
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So far, most studies in cultural tourism have looked at visitors in relation to the experience itself. This study aims to bring a broader view on what constitutes the daily…
Abstract
Purpose
So far, most studies in cultural tourism have looked at visitors in relation to the experience itself. This study aims to bring a broader view on what constitutes the daily environment of younger visitors and how museums could use this knowledge to develop a service delivery that is more adapted to their needs without sacrificing the museums’ integrity and authenticity. As such, this research brings a unique and deeper analysis of young visitor behavior, in relation to arts and cultural practices that could be expanded to other areas of tourism experiences.
Design/methodology/approach
The present study examines the main art and cultural tourism activities among adolescents. Using 32 in-depth interviews with adolescents between 13 and 18 years of age, this research takes a closer look at their experience and perceptions of art museums and exhibitions.
Findings
The findings show that adolescents’ perception of arts and exhibitions do not correspond to museum art criteria held by cultural tourism professionals. Based on the key theoretical themes emerging from the empirical investigation, a conceptual framework of adolescents’ attitudes toward arts and exhibitions is now presented to provide insights into the dimensions of adolescents’ art consumption in today’s western consumer society. Figure 1 provides a graphic model that visualizes adolescents’ art consumption experiences and summarizes the main findings and marketing implications in the arts field.
Originality/value
Based on these findings, new ways of engaging with adolescents in the field of arts are suggested to create new business opportunities for the museum. The findings lean toward the necessity to develop a more youth-centric approach, which differentiates between how adults define art and what adolescents believe art is supposed to be. Thus, the findings demonstrate that adolescents’ art consumption experiences are deeply anchored within the context of their social environment and the value judgments of their peers. The adolescent-centric logic within the arts experiential context is taken into account to underline the gap existing in many current arts marketing strategies that are targeting young visitors – and especially adolescents.
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