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The purpose of the study was to describe faculty women’s perspectives of the workplace environment in hospitality higher education.

Female faculty members in hospitality (n = ∼50) completed an online survey about their beliefs about women’s experiences, advancement characteristics the glass ceiling and gender equity.

Respondents concurred that being self-directed, assertive and a risk-taker were essential; leadership is the most important characteristic for advancement and the glass ceiling is prevalent and prominent. It may be assumed that the milieu of academia would be free or freer of the glass ceiling, but research, including this study, suggests otherwise. Glass ceilings persist even in organizations with explicit policies promoting equality in advancement. Research participants identified raising awareness about the glass ceiling and its presence within academic institutions as crucial. However, for initiatives to be effective, they must be supported authentically and unwaveringly by top administrators, including both male and female leaders.

The findings underscore both progress and persisting disparities, shedding light on the need for targeted efforts to improve inclusivity and gender equity within academia in hospitality management. These findings contribute to the ongoing discourse on fostering a more diverse and equitable landscape in higher education, particularly within the field of hospitality.

The purpose of this paper is to support the management of organizational knowledge retention through a multi-criteria decision aiding–constructivist model.

This exploratory and descriptive case study presents a decision support model guided by the constructivist approach and proactive in its operationalization.

The objectives and concerns of decision-makers regarding the retention of organizational knowledge are identified and organized into six strategic areas of concern, namely, recognition, knowledge dissemination, organizational culture, succession of professionals, management of vulnerability origins and knowledge management; a multi-criteria model is constructed and operationalized by a cluster of cardinal scales, showing and measuring the status quo of the performance profile, both in a local and global way, to support the management of the organization's knowledge retention; activities are classified into three performance levels (compromising, competitive and excellent), supported by graphical and numerical evidence; and the process to generate actions to improve the performance of critical activities and create the conditions to maximize the results of the organization is illustrated.

Based on the model, decision-makers are now aware of the essential aspects to support knowledge retention management, enabling them to monitor the current situation and proactively respond to ensure that the current knowledge potential is maintained and exploited.

Use of a constructivist approach to support the management of knowledge retention, incorporating into the model the specifics of the context and the values of its managers, and thus giving it legitimacy.