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1 – 10 of over 1000Yurong Liu, Xinxin Lu, Zhengde Xiong, Bo Wang, Zhu Yao and Lingna Luo
User value co-creation behaviors are crucial for the sustainable development of Virtual Brand Communities. This research, grounded in social exchange theory, investigates the…
Abstract
Purpose
User value co-creation behaviors are crucial for the sustainable development of Virtual Brand Communities. This research, grounded in social exchange theory, investigates the impact of community satisfaction and identification on customer value co-creation behaviors and further explores how the reciprocity norm moderates these relationships.
Design/methodology/approach
Our research data were collected from users across multiple brand communities, totaling 481 survey responses. Structural equation modeling was performed to test the research hypotheses.
Findings
These results provide in-depth insights into the nexus between user-community relationships and customer value co-creation behaviors. While community satisfaction and identification positively influence co-creation, their effects vary across different value co-creation behaviors. Notably, the reciprocity norm within the community dampens the relationship between community satisfaction and value co-creation behaviors.
Originality/value
Unlike previous studies focusing on customer value co-creation behaviors, our research emphasizes social exchange, unveiling the mechanisms behind customer value co-creation. Our findings not only enrich the body of knowledge on customer value co-creation but also deepen our understanding of online collective behavior and knowledge sharing, offering valuable insights for the development of virtual communities.
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Zhichuang Qi, Jingshan Chen, Zhangmi Huang, Chunyan Hu and Baojiang Liu
This paper aims to prepare Poly(Styrene-Butyl acrylate-Methacrylic acid) @Poly Gallic acid-Fe3+ photonic crystal composite inks [P(St-BA-MAA)@PGA-Fe3+ PCCI, @ means the PGA-Fe3+…
Abstract
Purpose
This paper aims to prepare Poly(Styrene-Butyl acrylate-Methacrylic acid) @Poly Gallic acid-Fe3+ photonic crystal composite inks [P(St-BA-MAA)@PGA-Fe3+ PCCI, @ means the PGA-Fe3+ is loaded on the microspheres] and construct noniridescent structural colors on fabric substrates, with the goal of improving the visibility of structural colors.
Design/methodology/approach
P(St-BA-MAA)@PGA-Fe3+ PCCI were prepared by coating P(St-BA-MAA) microspheres with a metal-polyphenol network formed by gallic acid (GA, C7H6O5) and Fe3+. The assembly effects of the inks were explored under different conditions, including pH, temperature, concentration and surface tension. The optimal self-assembly conditions of the inks were determined using the controlled variable method.
Findings
The results demonstrated the successful preparation of P(St-BA-MAA)@PGA-Fe3+ PCCI. The metal polyphenol network film composed of GA and Fe3+ was successfully coated on the surface of P(St-BA-MAA) seed microspheres. The assembly mechanism of the inks was investigated, indicating that at a diethylene glycol (DEG, C4H10O3) concentration of 0.3 wt% and pH of 7, bright noniridescent structural colors could be formed on fabric surfaces after self-assembly by PCCI at 60 °C for 10 min. Furthermore, the mechanical fastness of the structural colors was enhanced due to the adherence of the soft shell composed of P(St-BA-MAA) and GA.
Originality/value
Utilizing a cost-effective approach and a diverse array of readily available raw materials, we have successfully prepared P(St-BA-MAA)@PGA-Fe3+ PCCI, which boasts superior performance and offers fabrics a range of unique coloring styles. This innovation paves the way for potential applications of structural colors in practical production, thereby broadening their realm of utility.
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Siavash Moayedi, Jamal Zamani and Mohammad Salehi
This paper aims to provide a full introduction, new classification, comparison and investigation of the challenges as well as applications of layerless 3D printing, which is one…
Abstract
Purpose
This paper aims to provide a full introduction, new classification, comparison and investigation of the challenges as well as applications of layerless 3D printing, which is one of the industry 4.0 pioneers.
Design/methodology/approach
Given the significance and novelty of uniform 3D printing, more than 250 publications were collected and reviewed in an unbiased and clear manner.
Findings
As a result, the majority of uniform parts printed in polymer form are known up to this point. In a novel division for better researchers’ comprehension, uniform printing systems were classified into three categories: oxygen inhibition (OI), liquid lubrication (LL) and photon penetration (PP), and each was thoroughly investigated. Furthermore, these three approaches were evaluated in terms of printing speed, precision and accuracy, manufacturing scale and cost.
Originality/value
The parameters of each approach were compared independently, and then a practical comparison was conducted among these three approaches. Finally, a variety of technologies, opportunities, challenges and advantages of each significant method, as well as a future outlook for layerless rapid prototyping, are presented.
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Work interruptions (WIs) due to social media are becoming more and more common in the daily lives of organizations. However, the relationship between WI and work performance of…
Abstract
Purpose
Work interruptions (WIs) due to social media are becoming more and more common in the daily lives of organizations. However, the relationship between WI and work performance of employees is still unclear. This study aims to investigate the effects of WIs due to social media on employees' work performance in terms of different mechanisms; it also considers the moderating role of social media usage.
Design/methodology/approach
Using the jobs demands-resource (JD-R) model, this paper proposes a research model to investigate the effects of WIs on employee work performance from the perspective of the enabling mechanism and burden mechanism. Structural equation modeling (SEM) was used to analyze the data of 444 employees.
Findings
The results show that (1) with regard to the enabling mechanism path, WI has a positive effect on employees' sense of belonging, which further has a positive effect on employees' work performance; (2) with regard to the burden mechanism path, WI has a positive effect on employees' interruption overload; however, the effect of employee interruption overload on employees' work performance is not significant, and (3) social media used for either work or social purposes can strengthen the relationship between WI and interruption overload, while social media used for work-related purposes can reduce the relationship between WI and a sense of belonging.
Originality/value
First, this paper contributes to the WI literature by clarifying how WI affects employees' work performance through different mechanisms, namely the enabling mechanism and the burden mechanism. Second, this paper contributes to the WI literature by revealing a boundary condition, namely social media use, between WI and a sense of belonging and between WI and employees' interruption overload.
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Psychological ownership has been a topic of intense debate for several decades, especially in the digital era. In addition, as part of the digital public domain, virtual…
Abstract
Purpose
Psychological ownership has been a topic of intense debate for several decades, especially in the digital era. In addition, as part of the digital public domain, virtual communities shape our digital lives. Unfortunately, few studies have examined the communication process in virtual communities from the perspective of psychological ownership. Moreover, information and organization are key aspects of virtual communities. This research aimed to explore the impact of psychological ownership on communication satisfaction from these two perspectives.
Design/methodology/approach
I collected 471 responses using a questionnaire. In terms of empirical methods, I developed a structural equation model (SEM) to examine the relationship between psychological ownership and communication satisfaction as well as the mechanism underlying this relationship – namely, information behavior. Specifically, I first examined the relationship between psychological ownership and information behavior. I then developed a comprehensive framework for the double-edged impact of psychological ownership in virtual communities on communication satisfaction.
Findings
I found that psychological ownership has a double-edged effect on communication satisfaction based on two types of information behavior in virtual communities. Specifically, organization-based psychological ownership (OPO) positively influences communication satisfaction through information exchange. In contrast, information-based psychological ownership (IPO) negatively impacts communication satisfaction through information-hiding.
Originality/value
The findings of this research demonstrate that psychological ownership has a double-edged effect on communication satisfaction. First, the findings of this study reveal the downsides of psychological ownership, which are not consistent with its beneficial role. Second, the negative effect of psychological ownership with regard to communication in virtual communities also helps explain communication failure in virtual communities. Finally, despite the downsides of psychological ownership in the context of a virtual community revealed by this study, this factor has an overall beneficial effect.
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Tiantian Liu, Juelin Leng, Kailong Xu, Quan Xu, Yang Yang and Peng Zheng
Automatic mesh generation is still a challenge problem for combustion fluid dynamics simulations because of the high-quality requirement and complexity of geometries. This paper…
Abstract
Purpose
Automatic mesh generation is still a challenge problem for combustion fluid dynamics simulations because of the high-quality requirement and complexity of geometries. This paper aims to find an efficient automatic analysis model creation and mesh generation method to save the time for pre-processing in numerical simulations.
Design/methodology/approach
Based on the previous work, we explore effective model processing and mesh generation methods from practical engineering applications. Considering the automation and high quality requirement, we construct an automatic mesh generation procedure for combustion fluid dynamics problems.
Findings
The numerical results show that the procedure we proposed in this paper can automatically generate high quality mesh for combustion fluid dynamics simulations. The strategy of fluid model construction is time-saving and with high-precision. The mesh generation method in our procedure is automatic and efficient.
Practical implications
The procedure proposed in this paper is applicable to the practical engineering application model, such as aircraft simulation, aeroengine simulation and so on. The procedure has been integrated into an numerical simulation software.
Originality/value
The method proposed in this paper has very practical application value. It can be used in the practical application and saves a lot of manual processing time for numerical stimulation specialists.
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Wenjing Chen, Bowen Zheng and Hefu Liu
Employee voice is crucial for organizations to identify problems and make timely adjustments. However, promoting voice in organizations is challenging. This study aims to…
Abstract
Purpose
Employee voice is crucial for organizations to identify problems and make timely adjustments. However, promoting voice in organizations is challenging. This study aims to investigate how social media use (SMU) in the workplace affects employee voice by examining its intrinsic mechanisms and boundary conditions. Specifically, this study examines the mediating roles of social identifications and the moderating effects of job-social media fit on the relationship between SMU and social identifications.
Design/methodology/approach
This study conducted a survey of 348 employees in China.
Findings
First, SMU affects voice through social identifications. Second, distinct identifications have different effects on voice, such that organizational identification positively affects employee voice, while relational identification positively affects promotive voice and negatively affects prohibitive voice. Third, when social media is highly suitable for the job, the positive effect of work-related SMU on organizational identification is strengthened, while the positive effect of social-related SMU on organizational identification is weakened.
Originality/value
The results indicate that different identifications have distinct impacts on voice. Additionally, this study reveals a double-edged sword effect of SMU on voice through different social identifications. Further, job-social media fit moderates the relationship between SMU and social identifications. These findings have important implications for organizations adopting social media.
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Wenzhu Lu, Jialiang Pei, Xiaolang Liu, Lixun Zheng and Jianping Zhang
Based on the stressor-detachment theory, this study aims to investigate the effect of daily customer mistreatment on proactive service performance and ego depletion, mediated by…
Abstract
Purpose
Based on the stressor-detachment theory, this study aims to investigate the effect of daily customer mistreatment on proactive service performance and ego depletion, mediated by psychological detachment inhibition during the evening. Additionally, this study endeavors to investigate the dual moderating role of prosocial motivation.
Design/methodology/approach
A time-lagged, diary daily survey involving 74 participants over 8 consecutive workdays was conducted to test the hypotheses.
Findings
The findings indicate that the psychological detachment inhibition during the evening of Day t mediates the impact of Day t’s customer mistreatment on Day t + 1’s proactive service performance and ego depletion. Furthermore, although prosocial motivation was found to intensify the impact of customer mistreatment on psychological detachment inhibition, it alleviated the negative association between psychological detachment inhibition and proactive service performance.
Research limitations/implications
When employees experience customer mistreatment, hospitality managers should not only provide emotional reassurance and resolve any related issues promptly but also encourage employees to engage in activities that distract them and help them to relax and recharge, especially for those who exhibit high prosocial motivation. Moreover, hiring employees with high prosocial motivation is recommended for hospitality organizations to enable them to maintain high service performance.
Originality/value
This study focuses on psychological detachment inhibition during the evening linking within-person design and daily spill-over impact, enriching the mechanisms through which the repercussions of daily customer mistreatment extend beyond the immediate workday and affect individuals’ outcomes. This study also expands upon the existing literature by clarifying the dual aspects – both detrimental and beneficial – of prosocial motivation.
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Nianwei Yin, Liangding Jia, Jing Long and Longjun Liu
Facing the increasing competition and uncertainty, when and how to improve service innovation performance with the help of digital business strategy has become an important issue…
Abstract
Purpose
Facing the increasing competition and uncertainty, when and how to improve service innovation performance with the help of digital business strategy has become an important issue for global service firms. In this study, organizational memory level and dispersion are regarded as moderating variables and market intelligence response is introduced as a mediator, aiming at clarifying the boundary conditions and mechanism of digital business strategy affecting service innovation performance.
Design/methodology/approach
A survey was conducted among middle and senior managers from 245 service firms in China. The data were analyzed using SPSS and Mplus software for reliability and validity analysis, hypothesis testing and robustness testing.
Findings
Digital business strategy was positively related to the service innovation performance of service firms. Market intelligence responsiveness mediated the positive effect of digital business strategy on service innovation performance of service firms. The positive effect between digital business strategy and market intelligence responsiveness was strengthened when the level and dispersion of organizational memory were moderate.
Practical implications
This study suggests that it is a very effective approach for service firms to initiate digital business strategy to improve service innovation performance. Furthermore, market intelligence responsiveness is crucial because it can help service firms quickly respond to market changes and adapt them accordingly. Managers of service firms should recognize that the benefits of digital business strategy are maximized only when the level and dispersion of organizational memory are moderate.
Originality/value
This study is the first to address the question of how and when digital business strategy drives service innovation performance in the context of digitization. In addition, this study enriches and advances organizational learning theory because it discusses the differential impact of digital business strategy on service innovation performance under varying degrees of organizational memory level and dispersion.
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Xing Li, Fangyuan Zheng, Yong Qi and Hanbo Zhang
Key core technology is the most important weapon of the country, and breaking through the “strangled” problem is one of the real problems that China’s emerging industries and…
Abstract
Purpose
Key core technology is the most important weapon of the country, and breaking through the “strangled” problem is one of the real problems that China’s emerging industries and enterprises must solve. Accurately identifying the “strangled” problem will help China accelerate the realization of high-level scientific and technological self-reliance and win the battle against key core technologies.
Design/methodology/approach
Combined with the characteristics of key core technologies, the key core technology evaluation system was constructed from four dimensions: technology innovation, technology radiation, technology economy and technology safety. We adopt the entropy TOPSIS method to evaluate the patents, and the patents with the top 5% scores are identified as key core technology patents. Then, this study identifies key core technology “strangled” problems in three dimensions: technology value advantage, competitive advantage and quantitative advantage.
Findings
Taking the patent data of the global new generation information technology industry from 2011 to 2023 as a sample, 178 moderately “strangled” technologies and 49 severely “strangled” technologies are selected. The study results are consistent with the current situation of the new generation information technology industry’s development, and verify the feasibility and reliability of the key core technology “strangled” problem identification model.
Originality/value
This study uses patent data to identify key core technologies and “Strangled” in the new generation information technology industry. It can provide a reference for relevant national departments and agencies, as well as universities and enterprises.
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