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1 – 2 of 2Vibhav Singh, Niraj Kumar Vishvakarma and Vinod Kumar
Due to the extreme competition in the e-commerce landscape, online companies resort to driving extra profits by manipulating user decisions via manipulative user interfaces and…
Abstract
Purpose
Due to the extreme competition in the e-commerce landscape, online companies resort to driving extra profits by manipulating user decisions via manipulative user interfaces and tricks, known as dark patterns. Although many online users are aware of such manipulative tactics, they struggle to combat dark patterns due to certain challenges. Therefore, this study identifies and ranks the most and least significant user challenges in resisting dark patterns in e-commerce.
Design/methodology/approach
Initially, the authors identified 11 user challenges against dark patterns in the existing literature. After collecting expert opinions about the challenges from 17 industry professionals, the authors used grey influence analysis (GINA) to identify the most significant challenges.
Findings
The study reveals that lack of user awareness, partial control over cognitive biases and user preference for short-term benefits are the most influential challenges. Conversely, the normalization of aggressive marketing, lack of collective user action and legal challenges were found to have minimal influence.
Research limitations/implications
The study’s findings apply to the generic e-commerce industry and may differ in specialized sectors.
Practical implications
The study’s findings could encourage specialized consumer education regarding dark patterns to assist users in minimizing cognitive biases. Based on the insights, e-commerce companies might differentiate themselves by embracing ethical design methods and supporting consumer trust and transparency above manipulative techniques.
Originality/value
The study pioneered the use of GINA to model user challenges in combating dark patterns, providing fresh insights into how these challenges interact and influence user behavior. It is one of the first to show the cascading effects of user challenges in a manipulative e-commerce environment.
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Yunfeng Li, Ruoxuan Li, Ao Tian, Xinming Xu and Hang Zhang
This paper aims to study the influence of different seal structure parameters and working conditions on the air-oil two-phase flow characteristics and leakage characteristics of…
Abstract
Purpose
This paper aims to study the influence of different seal structure parameters and working conditions on the air-oil two-phase flow characteristics and leakage characteristics of the seal cavity in the bearing cavity of the aero-engine spindle bearing tester.
Design/methodology/approach
In this paper, the VOF method and RNG k-ε turbulence model are used to explore the flow characteristics and leakage characteristics of the labyrinth seal cavity of an aero-engine spindle bearing tester under the condition of air-oil two-phase flow.
Findings
The distribution of the lubricating oil is related to the sealing clearance and the air-oil ratio. The amount of oil leakage increases with increasing of sealing chamber clearance, air-oil ratio and inlet velocity and decreases with increasing curvature and speed. The amount of air leakage increases with sealing clearance and inlet velocity.
Originality/value
In comparison to the pure air-phase flow field, the air-oil two-phase flow field can more accurately simulate the lubricating oil flow in the sealing chamber.
Details