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1 – 10 of 623Samsul Islam, Mohammad Jasim Uddin, Michael Wang, Yangyan Shi and V.G. Venkatesh
Truck-sharing stands out as an impactful strategy for minimizing emissions and optimizing the streamlined transport of goods. This study seeks to address a gap in understanding by…
Abstract
Purpose
Truck-sharing stands out as an impactful strategy for minimizing emissions and optimizing the streamlined transport of goods. This study seeks to address a gap in understanding by investigating the barriers shippers face in adopting truck-sharing services.
Design/methodology/approach
This study employs the innovation resistance theory to examine a range of potential barriers. A total of seven potential barriers are included in the investigation. Survey data from Bangladeshis are analyzed using an artificial neural network.
Findings
The barriers, ranked in importance, include image, tradition, value, usage, risk, psychological ownership and privacy concerns. Thus, psychological barriers (image and tradition) mostly underpin resistance to change, showing that the issue is more rooted in shippers' perceptions than operations. Also, they often do not find a financial cause to use truck-sharing services. Usage barriers, explicitly addressing the practical application of truck-sharing services, have now assumed the third position, underscoring their significance in overcoming the barriers.
Research limitations/implications
The findings provide valuable insights for policymakers to reconsider their approaches in addressing the most formidable truck-sharing barriers.
Practical implications
This insight holds implications for shippers and transport companies, offering strategic guidance to optimize their engagement with and support for such services.
Originality/value
To the best of our knowledge, this study examines shippers' reluctance to adopt truck-sharing services in a developing country.
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Qi Zhang, Li Zhu, Yangyan Shi, Mengyu Tu and V.G. Venkatesh
This study explores how establishing an agile supply chain ecosystem (ASCE) during the COVID-19 pandemic impacts three listed auto firms’ financial and customer performance in…
Abstract
Purpose
This study explores how establishing an agile supply chain ecosystem (ASCE) during the COVID-19 pandemic impacts three listed auto firms’ financial and customer performance in China. Drawing on the theory of supply chain resilience, responsiveness and restoration (3R capabilities), we collect, mine and analyze unstructured social media data from Dongfeng Motor Corporation (DFM), BYD Company Limited (BYD) and SAIC Motor Corporation Limited (SAIC), all of which have production plants in Wuhan.
Design/methodology/approach
Data mining was conducted on 3,528 comments involving DFM, BYD and SAIC from 190 uploaders in the stages of “Early COVID-19 Period (January 23-May 31, 2020)” and “Enhanced Preparedness and Vaccine Launch Period (September 8, 2020–January 15, 2021)”. Our conceptual model of an ASCE was tested by adopting structural equation modelling and verified by the DFM case study.
Findings
The study finds that the 3R capabilities of the supply chain have a positive effect on establishing an automotive agile supply chain ecosystem. Establishing the automotive agile supply chain ecosystem has promoted corporate financial performance and customer performance, but the mechanism of action presents a delayed feature.
Originality/value
This study refines the definitions and application of the 3Rs concerning an ASCE in the automotive industry. Through text mining technology and statistical analysis methods, we uncover and discuss the impact of COVID-19 on the performance of three auto companies in China and examine how ASCE establishment plays a role. Constructing an ASCE provides a theoretical basis and realistic approach for the long-term and healthy development of the automotive supply chain.
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Manoj Hudnurkar, Suhas Suresh Ambekar, Sonali Bhattacharya, V.G. Venkatesh and Yangyan Shi
The study aims to understand the influence of supplier development (SD) activities on supplier satisfaction through the lens of social capital theory (SCT) and to understand the…
Abstract
Purpose
The study aims to understand the influence of supplier development (SD) activities on supplier satisfaction through the lens of social capital theory (SCT) and to understand the mediating role of the buyer–supplier relationship (BSR) in improving supplier satisfaction (SS).
Design/methodology/approach
The research is based on survey of 110 key informants belonging to 50 medium to small supplier companies in the Indian automotive sector. We employed the PLS variance-based modelling technique for the data analysis.
Findings
The investigation resulted in a comprehensive framework for SD activities influencing SS. Further findings recognize a positive influence of SD activities such as payment terms and BSR, which are components of structural social capital on the SS. SD activities such as quality management and delivery, which are indicators of relational capital, affect SS through the mediation of BSR.
Originality/value
The study confirms the role of BSR in SS. The deliberations can help the managers of buyer and supplier firms and researchers to classify and strategize SD activities to improve performance and BSR to become preferred customers through SS.
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Hong Xue, Sujie Zhang, Zezhou Wu and Lin Zhang
Despite smart construction technology's great potential to improve the productivity of the architectural, engineering and construction (AEC) industry, the implementation of smart…
Abstract
Purpose
Despite smart construction technology's great potential to improve the productivity of the architectural, engineering and construction (AEC) industry, the implementation of smart construction technology has failed to achieve the expected benefits due to the negative usage behaviors of construction enterprise employees. This study aims to identify the determinants and their configuration effects on the smart construction technology usage behavior (SCTUB) based on the Technology-Organization-Environment (TOE) framework. This study then verifies the practical paths to improve the employee's SCTUB from the configuration perspective.
Design/methodology/approach
A mixed-method approach involving survey and qualitative comparative analysis (QCA) is conducted in this study. Based on the detailed literature review and semi-structured interview, this study identifies the factors and proposes the TOE framework to determine the configuration conditions affecting employee's SCTUB and verify practical paths to promote this user behavior.
Findings
The TOE framework's technical, organizational and environmental elements are interdependent. The emergence of a high SCTUB is not determined by a single determinant but by configuration conditions. Four equifinal conditions (e.g. organization-technology type, technology-organization type, environment type and organization-technology balanced type) are verified to promote construction enterprise employee's SCTUB.
Practical implications
The four verified configuration conditions could guide construction enterprises to formulate complementary strategies for promoting the construction enterprises' employees to implement smart construction technology and achieve the enterprise's digital transformation.
Originality/value
The inter-dependence of the three-dimension factors, namely technical, organizational and environmental elements are explored to enrich the literature on the TOE framework. Meanwhile, the configuration effects of these factors on usage behavior are identified, expanding the literature on the information technology acceptance model.
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Suhail M. Ghouse, Rishabh Shekhar and Monica Chaudhary
This study aims to investigate the adoption of mobile wallet payment services among rural Omani millennials, with a focus on social factors, perceived security, trust…
Abstract
Purpose
This study aims to investigate the adoption of mobile wallet payment services among rural Omani millennials, with a focus on social factors, perceived security, trust considerations and the moderating role of technology self-efficacy in shaping attitudes and intentions towards adoption. It also explores the role of mobile wallets in advancing financial inclusion, aligned with Sustainable Development Goal 10 (Reduced inequalities).
Design/methodology/approach
A survey method was used with 544 randomly selected participants from rural Oman. The study used partial least squares structural equation modelling (PLS-SEM) to analyse relationships among the constructs, including subjective norms, perceived security, trust and self-efficacy.
Findings
The results support five hypotheses, confirming the influence of subjective norms, perceived security and technology self-efficacy on attitudes and intentions to adopt mobile wallets. Additionally, mobile wallet self-efficacy emerges as a significant moderator, enhancing the relationship between positive attitudes and behavioural intentions.
Research limitations/implications
The study extends the technology acceptance model (TAM) by incorporating moderating variables such as technology self-efficacy and perceived security, offering theoretical contributions to digital payment adoption literature, especially in rural settings.
Practical implications
The findings underscore the need for trust-building efforts by service providers and collaborative strategies involving government incentives and promotions to foster mobile wallet adoption. Strengthening digital literacy and addressing security concerns are critical for promoting financial inclusion in rural communities.
Originality/value
This research contributes to promoting economic empowerment through mobile wallet adoption in rural Oman, offering valuable insights for policymakers and service providers aiming to reduce socio-economic disparities. By addressing the digital divide and supporting financial inclusion, the study supports the advancement of SDG 10 (Reduced inequalities) and fosters inclusive growth in underserved communities.
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Abstract
Purpose
This paper takes the manufacturing cluster supply chain as the research object and explores the evaluation and enhancement strategy of manufacturing cluster supply chain synergy. The purpose of this study was to (1) analyze the mechanism of manufacturing cluster supply chain synergy; (2) construct manufacturing cluster supply chain synergy evaluation model; (3) algorithm realization of manufacturing cluster supply chain synergy evaluation and (4) propose manufacturing cluster-based supply chain synergy enhancement strategy.
Design/methodology/approach
Breaking through the limitations of traditional manufacturing cluster supply chain synergy evaluation, we take horizontal synergy and vertical synergy as coupled synergy subsystems, use the complex system synergy model to explore the horizontal synergy between core enterprises and cluster enterprises and the vertical synergy of supply chain enterprises and use the coupling coordination model to construct the coupled synergy evaluation model of manufacturing cluster supply chain, which is an innovation of the evaluation perspective of previous cluster supply chain synergy and also an enrichment and supplementation of the evaluation methodology. This is not only the innovation of the evaluation perspective but also the enrichment and supplementation of the evaluation method.
Findings
Using Python software to conduct empirical analysis on the evaluation model, the research shows that the horizontal and vertical synergies of the manufacturing cluster supply chain interact with each other and jointly affect the coupling synergy. On this basis, targeted strategies are proposed to enhance the synergy of the manufacturing cluster supply chain.
Research limitations/implications
This study takes manufacturers, suppliers and sellers in the three-level supply chain as the research object and does not consider the synergistic evaluation between distributors and consumers in the supply chain, which can be further explored in this direction in the future.
Practical implications
Advanced manufacturing clusters, as the main force of manufacturing development, and the synergistic development of supply chain are one of the important driving forces for the high-quality development of China’s manufacturing industry. As a new type of network organization coupling industrial clusters and supply chains, cluster supply chain is conducive not only to improving the competitiveness of cluster supply chains but also to upgrading cluster supply chains through horizontal synergy within the cluster and vertical synergy in the supply chain.
Social implications
Research can help accelerate the transformation and upgrading of clustered supply chains in the manufacturing industry, promote high-quality development of the manufacturing industry and accelerate the rise of the global value chain position of the manufacturing industry.
Originality/value
(1) Innovation of research perspective. Starting from two perspectives of horizontal synergy and vertical synergy, we take a core enterprise in the cluster supply chain as the starting point, horizontally explore the main enterprises of the cluster as the research object of horizontal synergy, vertically explore the upstream and downstream enterprises of the supply chain as the research object of vertical synergy and explore the coupling synergy of cluster supply chain as two subsystems, which provides new perspectives of evaluation of the degree of synergy and synergy evaluation. (2) Innovation of research content. Nine manufacturing clusters are selected as research samples, and through data collection and model analysis, it is verified that the evaluation model and implementation algorithm designed in this paper have strong practicability, which not only provides methodological reference for the evaluation of manufacturing cluster-type supply chain synergy but also reduces the loss caused by the instability of clusters and supply chains and then provides a theoretical basis for improving the overall performance of cluster-type supply chains.
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Nhu Ngoc Phan Ha, Duc Duy Nguyen and Song Thanh Quynh Le
In the apparel industry, suppliers play a significant role, directly affecting customer service levels and business profits. Integrating sustainable requirements into supplier…
Abstract
Purpose
In the apparel industry, suppliers play a significant role, directly affecting customer service levels and business profits. Integrating sustainable requirements into supplier selection not only aligns with global environmental goals but also enhances business performance, social responsibility and overall industry well-being. This study aims to design a multi-criteria model to evaluate and select the most sustainable suppliers in the fashion industry, trying to balance the conflicts in the set of sustainable development criteria.
Design/methodology/approach
The integration of analytic hierarchy process (AHP) and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) offers advantages in sustainable supplier selection within the apparel industry. The AHP plays a crucial role in engaging multiple decision-makers with conflicting criteria to reach a consensus during the decision-making process. Conversely, the TOPSIS is used to compute alternative ratings. By simultaneously determining criteria weights and incorporating stakeholder preferences, hybrid models enhance decision-making strength and overcome limitations observed in classical multi-criteria decision-making techniques.
Findings
This research identified and classified 16 critical criteria impacting the selection of apparel industry suppliers, focusing on sustainable development. The criteria were weighted, providing a robust statistical foundation for the selection model. The results indicated that the most influential criteria were staff training, production capability, flexibility and practice of recycling. The proposed sustainable supplier selection model explains to decision-makers how criteria influence supplier ranking results compared to traditional models, supporting managers in making informed and sustainable supply chain decisions through continuous updates and enhancements.
Originality/value
This research provides new insight into the weighted impact of factors related to sustainable supplier selection in the apparel industry. The combination of a precise process and scientific knowledge will improve the quality of sustainable supplier selection.
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India’s rapid economic growth has triggered a significant transformation in its logistics sector, fueled by comprehensive reforms and digital initiatives outlined in the National…
Abstract
Purpose
India’s rapid economic growth has triggered a significant transformation in its logistics sector, fueled by comprehensive reforms and digital initiatives outlined in the National Logistics Policy. Smart warehouses, equipped with cutting-edge technologies such as IoT, AI and automation, have taken center stage in this evolution. They play a pivotal role in India’s digital journey, revolutionizing supply chains, reducing costs and boosting productivity. This AI-driven transformation, in alignment with the “Digital India” campaign, positions India as a global logistics leader poised for success in the industry 4.0 era. In this context, this study highlights the significance of smart warehouses and their enablers in the broader context of supply chain and logistics.
Design/methodology/approach
This paper utilized the ISM technique to suggest a multi-tiered model for smart warehouse ecosystem enablers in India. Enablers are also graphically categorized by their influence and dependence via MICMAC analysis.
Findings
The study not only identifies the 17 key enablers fostering a viable ecosystem for smart warehouses in India but also categorizes them as linkage, autonomous, dependent and independent enablers.
Research limitations/implications
This research provides valuable insights for practitioners aiming to enhance technological infrastructure, reduce costs, minimize wastage and enhance productivity. Moreover, it addresses critical academic and research gaps contributing to the advancement of knowledge in this domain, thus paving the way forward for more research and learning in the field of smart warehouses.
Originality/value
The qualitative modeling is done by collecting experts' opinions using the ISM technique solicits substantial value to this research.
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The main goal of this research is to analyze and assess the barriers to Digital Transformation (DT) of the healthcare Supply Chain (SC) in developing countries and evaluate…
Abstract
Purpose
The main goal of this research is to analyze and assess the barriers to Digital Transformation (DT) of the healthcare Supply Chain (SC) in developing countries and evaluate strategies to overcome such barriers. The DT has been related not only to the development of SC performance but also to the expansion of its resilience capabilities in a healthcare setting to overcome the results of unavoidable risk events and return to its previous or new state, which has at least the same or better conditions, after the occurrence of an unpredicted event.
Design/methodology/approach
Assessment of the barriers and determination of the importance or effectiveness of proposed strategies to handle these barriers are conducted through a hybrid Multi-Criteria-Decision-Making method consisting of an Analytical Hierarchy Process and multi-attributive border approximation area comparison (MABAC) under picture fuzzy (PiF) environment.
Findings
Based on the outcomes of the research, the most important barriers for DT in healthcare SC functions were the organizational and technological issues, including Low support from top managers (O1), Lack of digital culture (O2), and Info/data safety and privacy (T4). To handle these barriers, the prior strategy was selected as “Making breakthroughs and incentives of top managers for the DT in the industry (ST3)”.
Research limitations/implications
The study may be extended to include developed countries and or experts from developed countries. Through this, the study will be generalized to a global level. The most common qualitative criteria, which include subjectivity, are considered. The research may be enhanced by including quantitative criteria in the decision-making process. The barriers related to DT for healthcare SC were considered. Thus, the study may be detailed by looking at the problem in terms of operational failure and determining the digital technology that can overcome such operational failures. The precedence or importance of any barrier may fluctuate with the upgradation of technological tools and improvements.
Practical implications
In terms of practical contribution, this research provides real-world suggestions to facilitate digital transformation in their SCs. Specifically, this study increases the awareness of healthcare and other industries' managers about obstacles that prevents digital transformation in SC and provides managerial path to relieve the effects of barriers.
Originality/value
To the authors' best knowledge, this is the first study to examine barriers of DT required for the promotion of resilient healthcare SCs in this concept. In addition, no previous research applied PiFSs-based AHP and MABAC integration to assess barriers and develop strategies for the DT of healthcare SC. The findings may be references for governmental institutions, policymakers, decision-makers, and stakeholders to develop proper strategies for a successful DT in healthcare SC resilience and the healthcare industry.
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Aldijana Bunjak, Matej Cerne, Jestine Philip and Peter Trkman
The study compares the effects of creativity and digital nativity, with the latter signifying proficiency in digital skills, on enhancing innovation among employees. The research…
Abstract
Purpose
The study compares the effects of creativity and digital nativity, with the latter signifying proficiency in digital skills, on enhancing innovation among employees. The research specifically evaluates the impact of creativity and digital nativity on general innovative performance and personal innovativeness using IT (PIIT).
Design/methodology/approach
Two studies were conducted. Study 1 surveyed 497 individuals on Prolific using objective measures of general innovative performance and self-report measures of PIIT. Study 2 replicated the same research design on Amazon Mechanical Turk with 336 participants and other-rated measures of PIIT.
Findings
Results were consistent across both studies and showed that creativity influenced general innovative performance more than digital nativity. However, digital nativity was a stronger predictor of PIIT, above and beyond the nonsignificant effects of creativity.
Research limitations/implications
This study helps understand the roles that digital nativity and creativity play in general innovative performance and in IT-related innovative performance by providing a relative importance analysis of these components.
Practical implications
We offer guidance to organizations on how to select individuals and assign them to particular tasks depending on digital or general innovative task requirements.
Originality/value
This is the first study to examine the direct comparison of creativity and digital nativity. Although the literature highlights the importance of digital nativity for innovation, our research reveals that creativity is more important for general innovative performance.
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