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This study aims to evaluate the sustainable supply chain performance indicators. At a macro level, the identification of the sustainable supply chain management (SSCM) performance indicators is done through exhaustive literature survey and interviews with experts. Furthermore, these indicators are evaluated through a hybrid approach, i.e. total weighted interpretive structural modelling (TWISM) followed by analytic hierarchical process (AHP).

Micro small and medium enterprises (MSMEs) in India are a major contributor to nation’s GDP. However, this sector struggles to comprehend benefits from implementation of SSCM due to a lack of appropriate performance evaluation metrics. The purpose of this paper is to contribute to the body of knowledge in SSCM by proposing and evaluating a set of SSCM performance indicators.

The paper highlights the SSCM performance indicators and concludes that business strategies, implementation planning and impact of stakeholders are the top SSCM performance indicators (SPIs). Therefore, the decision-makers must initially focus on strategic requirements which foster the implementation of SSCM, thereby ensuring profitability for all stakeholders.

Although the proposed framework was validated through a case study on Indian automobile component manufacturing MSMEs, future research would explore the extension of the framework to other industries.

The originality of this study lies in the application of the novel TWISM-AHP tool. Furthermore, the SPIs identified in the study, consider the integration of the triple bottom line from the MSME perspective. The TWISM-AHP analysis will be beneficial for SC decision-makers to enhance the SSCM performance based on the identified indicators and their criticality.