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Article
Publication date: 19 November 2024

Simon Hart, Joanna Logan and Alison Wallbutton

This study addresses a recognised need in workforce development, a committee of the Council of Australian University Librarians (CAUL) facilitated the establishment of the Value…

Abstract

Purpose

This study addresses a recognised need in workforce development, a committee of the Council of Australian University Librarians (CAUL) facilitated the establishment of the Value and Impact community of practice (the community) between 2016 and 2017. The aim of this study is to create a structure that allows staff in Australian and Aotearoa New Zealand university libraries to promote best practice and build common capability in planning, performance, evaluation and measurement across a range of activities.

Design/methodology/approach

Membership is extended to those with roles focusing on quality, standards, analytics, communications or marketing and those with an interest in developing their understanding of these topics. A core group of members play a guardianship role to oversee the operations and liaise with CAUL. In walking the talk, an annual survey gathers performance measures that are reported to CAUL with examples of benefits and shared initiatives. Feedback is used to improve the operations of the community and determine meeting topics. The data and manaakitanga (support and care for each other) have driven these librarians to meet regularly as a community.

Findings

Meetings offer a chance for a “round robin” to share practice and trouble shoot or cover a special topic with members or visiting experts presenting and facilitating discussion. At least 75% of the membership consistently report contact with other members outside of the meetings and that the community contributes to building their capability.

Originality/value

The community’s operating template and lessons learnt will be of value to those seeking to build community beyond a one-off professional development engagement.

Details

Performance Measurement and Metrics, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1467-8047

Keywords

Article
Publication date: 26 April 2024

Alaa Alsherfawi Aljazaerly, Seth Asare Okyere, Stephen Leonard Mensah, Matthew Abunyewah, Louis Kusi Frimpong and Michihiro Kita

Integrating and advancing social sustainability is foundational to achieving the urban sustainable development goals. Given the rapid transformation of cities in the Mediterranean…

Abstract

Purpose

Integrating and advancing social sustainability is foundational to achieving the urban sustainable development goals. Given the rapid transformation of cities in the Mediterranean region, this study sought to assess residents' evaluation of social sustainability in two socio-spatially diverse neighbourhoods of metropolitan Istanbul.

Design/methodology/approach

A questionnaire survey, adapted from an empirically well-tested and robust social sustainability framework, was used to collect data from 197 residents from Balat and Rasimpasa neighbourhoods in Metropolitan Istanbul. The study then employed quantitative analytical techniques such as independent sample t-tests and Pearson correlation to analyse the sample data.

Findings

In both neighbourhoods, accessibility and participation were ranked the highest and lowest dimensions of social sustainability, respectively. However, the t-test analysis revealed a statistically significant difference between the two neighbourhoods regarding social networking and interaction, safety and security and participation. The differences align with emerging studies on urban social sustainability in the Mediterranean and European cities that when considered from urban spatial contexts, significant differences emerge from a social network and safety perspective.

Practical implications

Our study invites urban planners and policy makers attention to and emphasise on lowly evaluated social sustainability dimensions such as participation in their efforts to promote sustainable urban development at the neighbourhood level. We reason that opening the decision-making process to include diverse voices and experiences of residents through participatory workshops might offer opportunities for context-specific, citizen-led urban planning and design strategies that are socially sustainable.

Originality/value

Previous studies have not fully accounted for how various socio-spatial contexts at the neighbourhood level shape differential evaluation of social sustainability. This paper extends the emerging work on urban social sustainability by situating residents’ evaluation of social sustainability indicators across two unique neighbourhoods with gridded and organic spatial characteristics in Istanbul. This paper is an important addition to ongoing work on how spatial organisation of neighbourhoods can influence experiences of social sustainability from an urban planning and design perspective.

Details

Smart and Sustainable Built Environment, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2046-6099

Keywords

Article
Publication date: 7 March 2025

Kelley Cours Anderson, Ashley Hass, Breanne A. Mertz and Robert E. McDonald

In addition to business stresses, small business owners (SBOs) face moral conflict and moral identity challenges when providing services during a crisis, such as a natural…

Abstract

Purpose

In addition to business stresses, small business owners (SBOs) face moral conflict and moral identity challenges when providing services during a crisis, such as a natural disaster, war or global health issues. This netnography study explores SBOs as they leverage online service communities to modify practices, sustain services and manage the resulting moral conflict.

Design/methodology/approach

We employ a netnographic approach, including engagement with a global forum, online surveys and interviews. Data were collected from virtual reality photographers working in residential real estate at the height of the pandemic crisis.

Findings

The netnographic data reveal that the crisis threatened their businesses and caused these SBOs to question whether their services were essential or merely capitalizing on the crisis, creating moral tension and role conflict. We find that online service communities offer a social alliance and verification that can promote a co-creative process, leading to creative business practices. Additionally, the community interactions inspire SBOs to adopt a moral identity, which assists in bringing normalcy to the delivery of their service while keeping others safe.

Originality/value

This study utilized netnography innovatively, including incorporating open-ended surveys and broad-reaching member checks. This yielded insights during a time-bound crisis context within an online service community. Additionally, using social identity and organizational identity theories, we introduce the concept of SBO identity and investigate the owners’ journey through early crisis management.

Details

Journal of Service Theory and Practice, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2055-6225

Keywords

Article
Publication date: 13 June 2024

Defaru Katise Dasho and Gesese Ganka Churaida

Road accident is a major threat to sustainable road safety, causing immense suffering and posing an increasingly serious global challenge, especially in developing countries. It…

Abstract

Purpose

Road accident is a major threat to sustainable road safety, causing immense suffering and posing an increasingly serious global challenge, especially in developing countries. It is the leading cause of death, injuries and property damage. While vehicle driver-related factors play a significant role in accidents, poorly designed and constructed roads are also a growing factor. As result, this study aims to assess traffic accident problems associated with design-construction complications on Arba Minch-Jinka Road, Ethiopia.

Design/methodology/approach

From 2013 to 2021, a large amount of traffic accident data was gathered, and through actual roadway surveys at potential locations along the road, the data was associated with design-construction parameters. The analysis was done by adopting descriptive statistics incorporating comparative hypotheses, in which the individual and combined effects of design-construction issues were identified. Results revealed, on average, 76% of total coincided accidents along the study road were associated with design-construction issues. Exclusively, causing factors, i.e. roadway, driver, vehicle, pedestrian problems and environmental, contributed 7.65%, 77.78%, 6.17%, 6.05% and 2.35% traffic accidents, respectively.

Findings

Detailed and time-consuming data collection, investigations, analysis and assessments were used in the research to discover a strong association between road design-construction problems and traffic accidents. As a result, 42 black spot sections were identified, and 7.65% is exclusively caused from design-construction problems. Curved road sections led the surge by 42% from selected design-construction variable, whereas the remaining 58% was shared among four parameters. According to relative analysis, design-construction issues caused a 58.17%, 12.14%, 32.36% and 29.93% increase in accidents in combination with driver, vehicle, pedestrian and environmental factors, respectively. This is in an average of 33.15% escalated problem in a combination that raises questions about the sustainability of road safety.

Originality/value

It is essential to use scientific methodologies to evaluate traffic accidents and associated design-build discrepancies in developing nations like Ethiopia if we are to achieve sustainable road safety. The fundamental importance and value of this study is that it promotes accountability to the road design and construction, which are not frequently thought of as influencing factors in traffic accidents. This paper is original, and all references have been correctly mentioned, to the best of the author’s knowledge.

Details

World Journal of Engineering, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1708-5284

Keywords

Article
Publication date: 4 March 2025

Young Ju Kim, Mi Jeong Kim and Han Jong Jun

Apartments have become a representative urban housing type for mass housing construction; therefore, interest in low-rise residential areas has decreased. Low-rise residential…

Abstract

Purpose

Apartments have become a representative urban housing type for mass housing construction; therefore, interest in low-rise residential areas has decreased. Low-rise residential areas have proved to be a poor residential environment for all aspects of life because of the density of the old buildings. Using the Moa Towns project as a case study, this research explores the steps for revitalizing low-rise residential environments, emphasizing communities.

Design/methodology/approach

The study first investigated the historical changes in urban housing types in Korea. Through a review of the related literature, a systematic analysis framework was developed. The residential environments of the case study and the questionnaire survey were analyzed through the framework, with a focus on the quality of housing.

Findings

To improve the quality of housing for residents, a housing plan is needed to ensure safety and comfort. To establish an accessible residential environment infrastructure, improve the quality of housing, and encourage social relationships between neighbors, community facilities within a 15-min walk should be installed. To increase interaction between neighbors, a circular pedestrian system can be created by establishing a community street.

Originality/value

This study is significant in that it focuses on people in revitalizing the community; identifies factors for physical improvement, exchange activities, and facility support; and presents a conceptual framework for building a residential environment in low-rise residential areas. The results are critical to the quality of housing and community facilities for low-rise residential development.

Details

Archnet-IJAR: International Journal of Architectural Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2631-6862

Keywords

Article
Publication date: 31 January 2025

Zeynep Ozkaya Ilbey and Hulya Yuceer

This study aims to provide a base for the policy-making process of rural built heritage conservation by systematically analysing existing legal aspects and policies in the…

Abstract

Purpose

This study aims to provide a base for the policy-making process of rural built heritage conservation by systematically analysing existing legal aspects and policies in the literature. The primary objective is to help the policy-making process in countries that lack specific guidelines for the conservation of rural built heritage. It is also intended to play a role in the development of existing policies.

Design/methodology/approach

The paper undertakes a comprehensive and systematic review of literature through 81 publications pertaining to the legal dimensions of RBH conservation. It processes the data obtained and presents it as bibliometric information utilizing VOS-viewer and Bibliometrix. The literature review results and data are associated with international regulations and documents. As a result, principles that will be helpful to the policy-making process are produced.

Findings

The study reveals that interest in the subject has increased since 2018, mainly due to the influence of international charters, documents and developments in the field. The literature review shows that existing laws address the issue broadly rather than focusing directly on RBH. However, current policies, management plans and recommendations referred to in the literature are more closely related to RBH. Nonetheless, notable provisions in laws, international documents and local policies contribute to generating policy principles on the subject.

Originality/value

The study fills a gap in the literature by examining RBH conservation from a legal perspective, systematically presenting the relevant literature to researchers, policymakers and other stakeholders in various contexts.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2044-1266

Keywords

Open Access
Article
Publication date: 31 October 2023

Eugene Ch'ng

The need to digitise is an awareness that is shared across our community globally, and yet the probability of the intersection between resources, expertise and institutions are…

Abstract

Purpose

The need to digitise is an awareness that is shared across our community globally, and yet the probability of the intersection between resources, expertise and institutions are not as prospective. A strategic view towards the long-term goal of cultivating and digitally upskilling the younger generation, building a community and creating awareness with digital activities that can be beneficial for cultural heritage is necessary.

Design/methodology/approach

The work involves distributing tasks between stakeholders and local volunteers. It uses close-range photogrammetry for reconstructing the entire heritage site in 3D, and outlines achievable digitisation activities in the crowdsourced, close-range photogrammetry of a 19th century Cheah Kongsi clan temple located in George Town, a UNESCO World Heritage Site in Penang, Malaysia.

Findings

The research explores whether loosely distributing photogrammetry work that partially simulates an unorganised crowdsourcing activity can generate complete models of a site that meets the criteria set by the needs of the clan temple. The data acquired were able to provide a complete visual record of the site, but the 3D models that was generated through the distributed task revealed gaps that needed further measurements.

Practical implications

Key lessons learned in this activity is transferable. Furthermore, the involvement of volunteers can also raise awareness of ownership, identity and care for local cultural heritage.

Social implications

Key lessons learned in this activity is transferable. Furthermore, the involvement of volunteers can also raise awareness of identity, ownership, cultural understanding, and care for local cultural heritage.

Originality/value

The value of semi-formal activities indicated that set goals can be achieved through crowdsourcing and that the new generation can be taught both to care for their heritage, and that the transfer of digital skills is made possible through such activities. The mass crowdsourcing activity is the first of its kind that attempts to completely digitise a cultural heritage site in 3D via distributed activities.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 14 January 2025

Xuerong Lu, Wenqing Zhao, Toni G.L.A. van der Meer and Yan Jin

As a sticky crisis challenge, toxic polarization continues to mutate and confront organizations and democratic society. How corporations engage stakeholders in social-political…

Abstract

Purpose

As a sticky crisis challenge, toxic polarization continues to mutate and confront organizations and democratic society. How corporations engage stakeholders in social-political issue communication without exacerbating the situation unexpectedly, has become a critical question for corporate communicators and crisis managers. Taking a readiness approach to proactively manage polarization-triggered threats as corporations are engaged in social-political issue communication on social media, this study examines whether and how corporations might contribute to alleviating socio-political issue polarization and facilitating stakeholder issue engagement.

Design/methodology/approach

The study is a 3 (corporate political engagement approach: pro-issue stance vs anti-issue stance vs political CSR) × 2 (stakeholder comment valence: positive vs negative) × 2 (issue: gun control vs refugee immigration) mixed-design online experiment conducted among 1,589 US adults.

Findings

Our findings reveal both challenges and opportunities should a corporation choose to explicitly communicate its issue stance with stakeholders on social media: On one hand, it unavoidably increased stakeholders’ perceived issue polarization; on the other, the increased issue polarization perception seemed to motivate stakeholders to engage more in social-political discussion led by the corporation.

Originality/value

Our findings showcased what type of corporate engagement in controversial social-political issues is more expected in terms of its impact on perceived polarization or political discussion among stakeholders, contributing theoretically and practically to organizational readiness for social-political issue polarization challenges.

Details

Journal of Communication Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 11 November 2024

John Scott and Santiago Cano

The purpose of this paper is to inform readers who are interested in textbooks, sports and sports economics, but especially professors who teach sports economics, about the…

Abstract

Purpose

The purpose of this paper is to inform readers who are interested in textbooks, sports and sports economics, but especially professors who teach sports economics, about the coverage of sports in principles of economics textbooks.

Design/methodology/approach

The data in the paper consist of the 130 sections on sports from twenty-one principles of economics textbooks. The paper illuminates the sections using numerous quotations and in-text references. The paper details the number of sections devoted to each sport, economic concepts they illuminate and how the text covers topics such as league rules, broadcast revenues and women in sports.

Findings

The paper finds that the 21 textbook authors devote an average of 934 words in an average of 6.2 sections of text to 11 sports. Sections of text vary from one sentence to lengthy discussions of topics such as increased salaries due to technological advances in broadcasting, antitrust cases, the gender pay gap and bargaining between leagues and players' unions. The authors refer to five published research papers on sports economics, two quantitative books, two quantitative articles in the popular press and one nonquantitative nonfiction book.

Research limitations/implications

This paper provides data to researchers who study sports regarding topics that students are being taught in economics texts. It is a potential tool for connecting their areas of research to the university experience.

Practical implications

Sports economics professors, and other professors, may enhance student interest by a choice of text for their principles classes.

Social implications

Sports coverage in principles texts illuminates topics such as the effect of technology on income distribution, the morality of paying college athletes, the interaction of the legal system and markets and the gender gap.

Originality/value

No other publicly referenced paper details the use of sports in principles textbooks.

Details

Managerial Finance, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0307-4358

Keywords

Article
Publication date: 31 January 2025

Kavya Shree Kuduvalli Manjunath, Safoora Habeeb, Priya Solomon, Charles Jebarajakirthy, Haroon Iqbal Maseeh, Raiswa Saha and Anju Bharti

The aim of this study is to perform a systematic literature review on retail agglomeration literature and present an agenda of future research in this domain.

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Abstract

Purpose

The aim of this study is to perform a systematic literature review on retail agglomeration literature and present an agenda of future research in this domain.

Design/methodology/approach

To synthesize and evaluate the retail agglomeration literature, the study adopts a structured systematic literature review approach. Additionally, the study employs the Theory-Context-Characteristics-Methodology (TCCM) framework to present future research directions in the retail agglomeration domain.

Findings

This review proposes a conceptual framework showing the relationships between the antecedents, mediators and consequences reported in the retail agglomeration literature. Lexicometric analysis shows that the key themes of retail agglomeration research are retail store selection and retail performance, retail location strategy and store format, customer perceptions, behavior and expectations.

Research limitations/implications

Specific criteria used for the inclusion of literature limits articles considered for the current systematic review. Also, only those articles published in English were considered.

Practical implications

Based on the proposed model, this review presents strategies to enhance the performance of retail agglomeration.

Originality/value

This study has systematically synthesized the retail agglomeration literature to explore its development over time and proposes a research framework which provides a comprehensive understanding of retail agglomeration literature.

Details

Marketing Intelligence & Planning, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0263-4503

Keywords

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