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The purpose of this study is to investigate the various challenges of humanitarian supply chains (HSC) and how these challenges can be addressed using artificial intelligence (AI).

This study employs exploratory analysis to identify various issues in HSC and the use cases of AI to address these issues through published literature. Subsequently, we collected tweets from Twitter and posts from LinkedIn using relevant keywords over four months. The collected data were cleaned, analyzed and interpreted to gain insights into users' perspectives on the various issues and use cases of AI in HSC.

The analysis reveals that various issues of HSC such as logistical challenges, security concerns, health and safety, access constraints, information gaps, coordination and collaboration, cultural sensitivity, funding constraints, climate and environmental factors and ethical dilemmas are predominantly discussed in published literature. Meanwhile, user-generated content reveals different levels of prioritization of these issues and AI attributes and offers AI-based solutions.

This study is subject to certain limitations, including a restricted data collection period of only four months and the use of just two social media platforms. These limitations could be addressed by conducting a more comprehensive and extended data collection across additional platforms to produce more conclusive findings. Another limitation is the lack of contextual information, which may have provided more specific insights.

To the best of the authors’ knowledge, this is possibly the first paper to explore both published literature and the collective intelligence of social media users to examine AI attributes, the various challenges of HSC and how AI can address these challenges.

This study thoroughly examines the relationship between environmental, social and governance (ESG) scores and their subcategories with the investment decisions made by foreign institutional investors (FII). These subcategories include resource use, emission reduction and innovation under the environmental pillar, workforce, human rights, community and product responsibility under the social pillar and management, shareholders and CSR strategy under the governance pillar.

A machine learning technique known as “topic modeling” is used to analyse the current literature on ESG. To investigate the correlation between ESG scores and their subcategories with the investment decisions made by FII and to address concerns regarding multicollinearity and overfitting, a penalty-based regression model is employed.

The findings indicate that FIIs invest in firms with higher emission reduction and innovation scores under the environmental indicator. Additionally, firms with high human rights, community and product responsibility scores under the social indicator category have a positive relationship with FII investors. All subcategories of governance indicators, such as corporate social responsibility (CSR), strategy, shareholders and management scores, also positively impact FII investment. Of the three indicators, i.e. ESG, non-promoter FIIs give maximum weightage to governance indicators.

Since ESG is a contemporary topic, the findings on the relationship between different categories of ESG on FII investment will support managers in their FII investment. Also, the study will help the government frame policy decisions on ESG.

Previous studies have explored the impact of the overall ESG indicators on FII investments, but they have not specifically studied the influence of sub-indicators within these categories on investment decisions. By addressing this gap, the study enhances stakeholder theory by identifying and prioritizing the various subcategories of ESG indicators that impact FII investment decisions.