Huy-Cuong Vo-Thai and My-Linh Tran
In the dynamic landscape of 2023, global challenges are amplified by escalating conflicts and the COVID-19 aftermath. Developing nations like Vietnam face a critical juncture…
Abstract
Purpose
In the dynamic landscape of 2023, global challenges are amplified by escalating conflicts and the COVID-19 aftermath. Developing nations like Vietnam face a critical juncture, requiring diversified economies for enhanced livelihoods and poverty reduction. However, this growth necessitates increased energy consumption, potentially escalating carbon emissions. Green innovation (GI) emerges as a beacon of hope, offering products and services designed for a minimal carbon footprint. Beyond socio-economic advancement, GI aligns with sustainable development goals. This study aims to examine the influence of knowledge management (KM) and digitalization (DG) on GI, particularly in sustainable competitive advantage.
Design/methodology/approach
Using structural equation modeling and drawing upon a survey administered to 301 Vietnamese enterprises.
Findings
The findings illuminate diverse underpinnings between green product and process innovation, unravel the intricate relationship between KM, DG and GI, and provide crucial insights for firms seeking sustainable competitive edges.
Originality/value
This multidimensional approach significantly enriches the understanding of these pivotal elements in contemporary business landscapes.
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Qiuhao Xie, Shuibo Zhang, Ying Gao, Jingyan Qi and Zhuo Feng
Although the literature recognizes that coopetition plays a significant role in the success of international construction joint ventures (ICJVs), the impacts of coopetition on the…
Abstract
Purpose
Although the literature recognizes that coopetition plays a significant role in the success of international construction joint ventures (ICJVs), the impacts of coopetition on the performance outcomes of ICJVs remain largely unknown. This study extends this line of research by theorizing coopetition from three dimensions, i.e. coopetition intensity, coopetition balance and coopetition structure, and examining the relationships between coopetition and ICJV performance outcomes from both the contingency and configuration perspectives.
Design/methodology/approach
The hypotheses were tested using survey data from a sample of 188 ICJVs. Structural equation modelling was employed for the contingency approach to estimate the relationships between the three dimensions of coopetition and performance. For the configuration approach, cluster analysis was utilized to identify coopetition patterns. Subsequently, an analysis of variance was employed to analyse the relationships between these coopetition patterns and performance.
Findings
The contingency results indicate that while coopetition intensity is positively related to all types of performance, coopetition balance is only positively related to project performance and partner performance. Moreover, coopetition structure is only related to partner performance and socioenvironmental performance. The configuration approach identifies six patterns of coopetition, manifesting different levels of project, partner and socioenvironmental performance.
Originality/value
These findings, therefore, contribute to the ICJV literature by extending the understanding of how coopetition dimensions individually and jointly influence ICJV performance.
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Xiaona Pang, Wenguang Yang, Wenjing Miao, Hanyu Zhou and Rui Min
Through the scientific and reasonable evaluation of the site selection of the emergency material reserve, the optimal site selection scheme is found, which provides reference for…
Abstract
Purpose
Through the scientific and reasonable evaluation of the site selection of the emergency material reserve, the optimal site selection scheme is found, which provides reference for the future emergency decision-making research.
Design/methodology/approach
In this paper, we have chosen three primary indicators and twelve secondary indicators to construct an assessment framework for the determination of suitable locations for storing emergency material reserves. By mean of the improved entropy weight-order relationship weight determination method, the evaluation model of kullback leibler-technique for order preference by similarity to an ideal solution (KL-TOPSIS) emergency material reserve location based on relative entropy is established. On this basis, 10 regional storage sites in Beijing are selected for evaluation.
Findings
The results show that the evaluation model of the location of emergency material reserve not only respects the objective knowledge, but also considers the subjective information of the experts, which makes the ranking result of the location of the emergency material reserve more accurate and reliable.
Originality/value
Firstly, the modification factor is added to the calculation formula of traditional entropy weight method to complete the improvement of entropy weight method. Secondly, the order relation analysis method is used to assign subjective weights to the indicators. The principle of minimum information entropy is introduced to determine the comprehensive weight of the index. Finally, KL distance and TOPSIS method are combined to determine the relative entropy and proximity degree of alternative solutions and positive and negative ideal solutions, and the scientific and effective of the method is proved by case study.
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Yuchen Wang and Rui Guo
Based on social cognitive theory, this study aims to explore the psychological mechanism behind consumer verification behavior following tourism e-commerce live-streaming.
Abstract
Purpose
Based on social cognitive theory, this study aims to explore the psychological mechanism behind consumer verification behavior following tourism e-commerce live-streaming.
Design/methodology/approach
Based on grounded theory, data were collected through 20 semi-structured in-depth interviews and analyzed.
Findings
This study identified that companies commonly use reminder messages and secondary promotions to facilitate the verification of tourism live-streaming products. Throughout this process, consumers undergo various psychologies related to verification. Specifically, they experience four positive verification psychologies: fear of missing out, anticipated emotions, status self-esteem and promotional perception. They also encounter two negative verification psychologies: psychological reactance and invasiveness. In addition, environmental factors such as the type of tourism live-streaming products and tourism destinations, along with individual trait factors like cognitive miserliness, tourism experience, autonomy, regulatory mode and impulsiveness, play significant roles in shaping verification behavior. These factors collectively influence the formation of verification behavior.
Originality/value
This study can provide recommendations for tourism companies to conduct marketing events following live-streaming. It is one of the earlier comprehensive studies discussing how to promote verification behavior following tourism e-commerce live-streaming. It helps to understand the psychological mechanism underlying the formation of verification behavior.
Details
Keywords
- Tourism e-commerce live-streaming
- Verification behavior
- Psychological mechanism
- Grounded theory
- Social cognitive theory
- Marketing strategy
- 旅游电商直播
- 核销行为
- 心理机制
- 扎根理论
- 社会认知理论
- 营销策略
- Comercio electrónico del turismo
- Comportamiento de verificación
- Mecanismo psicológico
- Teoría fundamentada
- Teoría social cognitiva
- Estrategia de marketing
The profound impact of the COVID-19 pandemic on the film industry has underscored the growing significance of online movies. However, there is limited research available on the…
Abstract
Purpose
The profound impact of the COVID-19 pandemic on the film industry has underscored the growing significance of online movies. However, there is limited research available on the factors that influence the viewership of online films. Therefore, this study aims to use the signaling theory to investigate how signals of varying qualities affect online movie viewership, considering both signal transmission costs and prices.
Design/methodology/approach
This study uses a sample of 1,071 online movies released on the iQiyi from July 2020 to July 2022. It uses OLS regression and instrumental variable method to examine the impact of various quality indicators on the viewership of online movies, as well as the moderating effect of price.
Findings
After conducting a thorough analysis of this study, it can be deduced that the varying impacts on online movie viewership are attributed to disparities in signal transmission costs. Specifically, star influence and rating exhibit a positive effect on the viewership of online movies, whereas the number of raters has a detrimental impact. Furthermore, there exists an “inverted U-shaped” relationship between the number of reviews and online movie viewership. Additionally, within the consumer decision-making process, both price-cost and price-quality relationships coexist. This is evident as prices negatively affect online movie viewership but positively moderate the relationship between rating, number of reviews and online movie viewership.
Originality/value
The research findings of this study offer valuable insights for online film producers to effectively leverage quality signals and pricing, thereby capturing market attention and enhancing film profitability.
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Abstract
Purpose
Digitally driven virtual streamers are increasingly utilized in live-streaming commerce, possessing distinct advantages compared to human streamers. However, the applicable scenarios of virtual streamers are still unclear. Focusing on product attribute variances, this paper compares the livestreaming effects of virtual and human streamers to clarify the applicable scenarios for each and assist companies in strategically choosing suitable streamers.
Design/methodology/approach
We conducted four experiments utilizing both images and video as stimulus materials, and each experiment employed different products. To test the proposed model, a total of 1,068 valid participants were recruited, encompassing a diverse group of individuals, including undergraduates and employed workers.
Findings
The results indicate no significant difference between virtual and human streamers in increasing consumers’ purchase intention for utilitarian products. In contrast, human streamers are more effective in enhancing consumer purchase intention for hedonic products, with a mediating role of mental imagery quality. Consumers’ implicit personality variances also influence their willingness to accept virtual streamers.
Originality/value
This paper is the first to compare the effects of virtual and human streamers in promoting different products to enhance our comprehension of virtual streamers. Given the potential risks associated with human streamers, a comprehensive understanding of the role of virtual streamers is imperative for brands when deploying live-streaming commerce activities.
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Shiyang Hu, Chunyan Wei, Rui Xue, Liang Yin and Bo Zhu
This paper examines the effect of board reforms on managerial risk-taking incentive provision in state-owned enterprises (SOEs) whose managers are undue risk-averse.
Abstract
Purpose
This paper examines the effect of board reforms on managerial risk-taking incentive provision in state-owned enterprises (SOEs) whose managers are undue risk-averse.
Design/methodology/approach
We use the staggered implementation of board reforms in Chinese central government-controlled state-owned enterprises (CSOEs) as an exogenous shock to board governance. We collect data on board reforms for a set of pilot CSOEs during the period 2005 to 2020 from the State-owned Assets Supervision and Administration Commission (SASAC) website by hand. We use a generalized difference-in-difference (DID) design to test the effect of staggered board reform adoption on managerial risk-taking incentive provision.
Findings
We find a positive relationship between board reforms and risk-taking inventive provision, i.e. pay-performance sensitivity, promotion-performance sensitivity and performance target difficulty. The documented relationship is stronger when the value of risk-taking is higher. We also find that board reforms lead to greater risky but value-enhancing investments and that managerial risk-taking incentive provision acts as an important channel through which board reforms improve value-enhancing risk-taking.
Originality/value
Our findings suggest that board reforms that improve board governance are effective in addressing risk-related agency conflicts in emerging markets. The findings also highlight the importance of managerial risk-taking incentive provision in inducing risky but value-enhancing investments.
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Yang Gou, Rui Li and Zhibo Zhuang
This paper aims to objectively present the research dynamics of China in the field of information behavior and its development trends. Firstly, it incorporates China’s research in…
Abstract
Purpose
This paper aims to objectively present the research dynamics of China in the field of information behavior and its development trends. Firstly, it incorporates China’s research in the field of information behavior into the global research network of information behavior, analyzing the changes in the status of Chinese scholars and their research institutions in the global research network from 1991 to 2022, the trends in publication volume and the cooperation relationships with other countries. Then, it conducts a detailed analysis of China’s research categories, groups, theoretical models and hot topics in different information contexts in the past five years (2018–2022).
Design/methodology/approach
The study retrieved research literature related to information behavior in China from 1991 to 2022 in the Web of Science database. It then utilized a national/institutional cooperation network map to analyze the changes in the status of Chinese scholars/institutions in the global research network during this period, publication volume trends and cooperation relationships with other countries. Furthermore, it employed keyword co-occurrence network maps to analyze the key categories, groups, theories and models of China’s research in different information contexts in the past five years. Based on this, it used keyword clustering network maps to analyze the hot topics of China’s research in different information contexts in the past five years.
Findings
(1) China’s research in the field of information behavior started relatively late, but the volume of publications has grown rapidly since 2004, currently ranking second globally in cumulative publication quantity. However, the influence of the literature published by China is limited, and there is a lack of research institutions with global influence. (2) In the last five years, China has conducted extensive research in various information contexts. Among these, most research was conducted in work contexts, followed by healthcare contexts, especially studies related to epidemics. (3) Current research on information behavior in China is characterized by expanded and refined research groups, diversified research categories, continuous expansion and enrichment of research contexts, increased interdisciplinary nature of research and continuous innovation in research methods and theoretical models.
Originality/value
This study, utilizing a scientific knowledge map, elucidates China’s position in global information behavior research, with a specific emphasis on analyzing China’s research hot topics and trends in this field over the past five years. It aims to provide valuable resources for scholars interested in understanding the status of information behavior research in China and to offer some guidance for scholars currently or intending to engage in information behavior research.
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Regis Terpend, Christian Rossetti and James Kroes
Physician review websites (PRW) and Medicare requirements are pressing administrators to measure, monitor and improve healthcare service delivery. Healthcare service attributes…
Abstract
Purpose
Physician review websites (PRW) and Medicare requirements are pressing administrators to measure, monitor and improve healthcare service delivery. Healthcare service attributes linked to patient satisfaction have received increased attention. Text analysis provides an alternative methodology to capture contemporaneous data on service delivery attributes. A Kano analysis based on these service attributes can help administrators prioritize service delivery and ultimately improve patient satisfaction.
Design/methodology/approach
Healthcare service attributes were defined from 4,000+ comments on a PRW using latent content text analysis. The resulting 15 attributes were validated by medical professionals using a q-sort methodology and analyzed using a Kano methodology.
Findings
The 15 attributes cover three domains of healthcare service – clinic operations, competency and care. The Kano analysis yields a hierarchy, or pyramid, of healthcare service attributes: (1) must-be’s: establish service operational capabilities and benchmark peer performance; (2) satisfiers: establish and increase trust through: (a) clinical competence, (b) careful management of young patients and (c) delivery of appropriate care and treatment (3) delighters: use service-dominant logic to provide patient-centered care.
Originality/value
This research bridges the gap between the “what” and “how” that is frequently missing in text analysis of online reviews. We provide a methodology coupled with a Kano analysis, a widely used quality improvement tool, which results in a hierarchy of service attributes that can guide administrators and researchers.
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Yafei Feng, Yan Zhang and Lifu Li
The privacy calculus based on a single stakeholder failed to explain users' co-owned information disclosure owing to the uniqueness of co-owned information. Drawing on collective…
Abstract
Purpose
The privacy calculus based on a single stakeholder failed to explain users' co-owned information disclosure owing to the uniqueness of co-owned information. Drawing on collective privacy calculus theory and impression management theory, this study attempts to explore the co-owned information disclosure of social network platform users from a collective perspective rather than an individual perspective.
Design/methodology/approach
Drawing on collective privacy calculus theory and impression management theory, this study explores the co-owned information disclosure of social network platform users from a collective perspective rather than an individual perspective based on a survey of 740 respondents.
Findings
This study finds that self-presentation and others presentation directly positively affect users' co-owned information disclosure. Also, self-presentation, others presentation and relationship presentation indirectly positively affect users' co-owned information disclosure via relationship support. Furthermore, personal privacy concern, others' privacy concern and relationship privacy concern indirectly negatively affect users' co-owned information disclosure via relationship risk.
Originality/value
The findings develop the theory of collective privacy calculus and impression management, which offer insights into the design of the collective privacy protection function of social network platform service providers.