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1 – 10 of 14Maryam Zulfiqar, Shreeranga Bhat, Michael Sony, Willem Salentijn, Vikas Swarnakar, Jiju Antony, Elizabeth A. Cudney, Sandra Furterer, Olivia McDermott, Raja Jayaraman and Monika Foster
While educators impart FMEA instruction, its practical implementation within the educational sector remains limited. This study investigates the application of FMEA within higher…
Abstract
Purpose
While educators impart FMEA instruction, its practical implementation within the educational sector remains limited. This study investigates the application of FMEA within higher education institutions. Implementing FMEA in these institutions is difficult due to statutory requirements, schedule restrictions, and stakeholder participation challenges. Moreover, higher education institutions struggle with preserving education quality, faculty training, and resource management, complicating organised methods such as FMEA.
Design/methodology/approach
This research conducted a global survey to identify the critical success factors, benefits, and common challenges in using FMEA in the higher education sector.
Findings
The outcomes highlighted that lack of awareness regarding the tools’ benefits is the primary barrier to FMEA implementation. However, respondents perceive that FMEA can improve process reliability and quality in higher education institutions. Further, the analyses found that knowledge about the FMEA tools is the prime critical success factor, and the lack of time due to other priorities in the organisation is a significant challenge in tapping the potential of FMEA.
Research limitations/implications
A limitation of the study is the relatively low number of HEIs surveyed globally. Further, the study provides a broad perspective rather than a focused study on one HEI.
Practical implications
This study addresses this gap by exploring the potential benefits, challenges, and factors associated with the successful adoption of FMEA in academic settings. Using this information, HEIs can become more successful in applying FMEA.
Originality/value
This study is unique in its exploration of the application of FMEA with higher education institutions for service quality improvement.
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Ganesh Narkhede, Satish Chinchanikar, Rupesh Narkhede and Tansen Chaudhari
With ever-increasing global concerns over environmental degradation and resource scarcity, the need for sustainable manufacturing (SM) practices has become paramount. Industry 5.0…
Abstract
Purpose
With ever-increasing global concerns over environmental degradation and resource scarcity, the need for sustainable manufacturing (SM) practices has become paramount. Industry 5.0 (I5.0), the latest paradigm in the industrial revolution, emphasizes the integration of advanced technologies with human capabilities to achieve sustainable and socially responsible production systems. This paper aims to provide a comprehensive analysis of the role of I5.0 in enabling SM. Furthermore, the review discusses the integration of sustainable practices into the core of I5.0.
Design/methodology/approach
The systematic literature review (SLR) method is adopted to: explore the understanding of I5.0 and SM; understand the role of I5.0 in addressing sustainability challenges, including resource optimization, waste reduction, energy efficiency and ethical considerations and propose a framework for effective implementation of the I5.0 concept in manufacturing enterprises.
Findings
The concept of I5.0 represents a progressive step forward from previous industrial revolutions, emphasizing the integration of advanced technologies with a focus on sustainability. I5.0 offers opportunities to optimize resource usage and minimize environmental impact. Through the integration of automation, artificial intelligence (AI) and big data analytics (BDA), manufacturers can enhance process efficiency, reduce waste and implement proactive sustainability measures. By embracing I5.0 and incorporating SM practices, industries can move towards a more resource-efficient, environmentally friendly and socially responsible manufacturing paradigm.
Research limitations/implications
The findings presented in this article have several implications including the changing role of the workforce, skills requirements and the need for ethical considerations for SM, highlighting the need for interdisciplinary collaborations, policy support and stakeholder engagement to realize its full potential.
Originality/value
This article aims to stand on an unbiased assessment to ascertain the landscape occupied by the role of I5.0 in driving sustainability in the manufacturing sector. In addition, the proposed framework will serve as a basis for the effective implementation of I5.0 for SM.
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Honin Ali Yahya Al-Shaeer, J.M. Irwan, Abdullah Alshalif, Mugahed Amran, Hani Alanazi, W.C. Tang, Liyaning Tang, Abdulmajeed Alhokabi and Ayed Eid Alluqmani
This study aims to enhance the resilience of foamed concrete (FC) against carbonation and water absorption (WA) by integrating microorganisms, specifically Aspergillus iizukae…
Abstract
Purpose
This study aims to enhance the resilience of foamed concrete (FC) against carbonation and water absorption (WA) by integrating microorganisms, specifically Aspergillus iizukae EAN605.
Design/methodology/approach
The focus was on understanding how variables such as microorganism concentration, concrete density and water-to-cement (w/c) ratio affect these properties. Optimal results were observed under specific conditions—FC density set at 1800 kg/m³, a w/c ratio of 0.5 and an Aspergillus iizukae EAN605 concentration of 0.5 g/L—resulting in significant reductions in carbonation and WA compared to standard FC.
Findings
It is observed that fungi not only fill pores with calcium oxalate but also limit carbonation by consuming CO2 and block water penetration through their mycelial network. A central composite design within response surface methodology was employed for the experimental design, resulting in mathematical models that align closely with the empirical data. The models identified the most effective parameters for minimizing carbonation depth: FC density at 1970 kg/m³, fungal concentration at 0.585 g/L and w/c ratio at 0.470. Further regression analysis showed a high correlation between the experimental data and the predicted outcomes, with a coefficient of determination (R²) of 92.29 and a model F-value of 16.45.
Originality/value
Statistical analysis highlighted the significant roles of density and fungal concentration in these reductions. Besides, scanning electron microscopy provided visual evidence of fungal-mediated mineral formation in FC, supporting the empirical findings. Overall, the study demonstrated the effective use of Aspergillus iizukae EAN605 in enhancing the durability of FC, marking an innovative stride in sustainable construction materials.
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Wooyang Kim, Hyun Sang An, Donald A. Hantula and Anthony Di Benedetto
This study aims to examine the younger generations’ experiential consumption of foreign contemporary music online (i.e. digital music streaming services) by generation and gender…
Abstract
Purpose
This study aims to examine the younger generations’ experiential consumption of foreign contemporary music online (i.e. digital music streaming services) by generation and gender in the US market.
Design/methodology/approach
The author proposes a sequential experiential consumption model by applying Jacoby’s refined stimulus-organism-response (S-O-R) theory to better understand the experiential sequences in foreign music consumption among young generations in the US market. The proposed model, using structural equation modeling (SEM), examines a cognitive permeable role and a hierarchical affective mediating role. Also, moderating roles of generation and gender are simultaneously tested in overall and specific causal relationships.
Findings
The refined S-O-R framework is superior to a linear one in better understanding young consumers’ online experiential foreign music consumption behavior. Moreover, hierarchical sequenced affective organismic behavior is crucial to enhance young consumers’ online music consumption experiences to regulate subsequent behavioral responses. Furthermore, gender differences but no generational differences exist in the experiential consumption process among young consumers. Nevertheless, the strength of S-O-R factors affecting experiential consumption seems idiosyncratic simultaneously in gender and generation.
Practical implications
The study suggests foreign music streaming services boost profitability by focusing on young consumers' psychological ownership and tailored experiences, encouraging a shift from freemium to premium subscriptions. Also, the findings recommend adopting phygital experiences using technologies like AR, VR and MR to enhance engagement and create unique, emotionally resonant experiences for young consumers, thus fostering a more profitable business model.
Originality/value
The authors address under-researched topics relevant to young generations by applying Jacoby’s refined S-O-R framework to foreign music consumption through online streaming. This approach delves into a lesser-explored consumer behavior framework, highlighting young generations’ musical trends. The model reveals cognitive and affective roles, offering advantages over traditional linear S-O-R models. It also uniquely incorporates the moderating effects of generation and gender in music consumption studies, addressing a gap in music-related studies.
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Muhammad Ali Raza, Muhammad Imran, Uzma Pervaiz and Muhammad Jamil Khan
Leadership’s dark side has been on the rise, negatively affecting organizations. The phenomenon, however, is not as simple as it seems. Based on social exchange and conservation…
Abstract
Purpose
Leadership’s dark side has been on the rise, negatively affecting organizations. The phenomenon, however, is not as simple as it seems. Based on social exchange and conservation of resource theories, current research aims to explore the impact of psychological entitlement on despotic leadership, ultimately leading to instigated workplace incivility. Moreover, emotional exhaustion was tested as a mediator and Islamic work ethics as a moderator.
Design/methodology/approach
This study aims to examine the effect of dark side of leadership and for this, the survey approach was used to collect data from 402 bankers from Pakistan’s twin cities (Islamabad and Rawalpindi).
Findings
The results showed that psychological entitlement leads to despotism and despotic leaders become a reason for instigated workplace incivility. Results also showed that emotional exhaustion mediated, and Islamic work ethics moderated the relationship.
Practical implications
Bankers have a demanding job which is further exacerbated by despotic leaders feeling psychologically entitled and instigating employees toward uncivil behaviors as they experience emotional exhaustion. Despotic leaders need to be dealt with to reduce instigated incivility and Islamic work ethics can also aid in improving employee behavior.
Originality/value
Literature available on both antecedents and effects of the leadership’s dark side is limited, and this study strives to contribute by extending the literature available on psychological entitlement, despotic leadership and instigated workplace incivility relationships.
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Bappaditya Biswas, Rohan Prasad Gupta and Mantosh Sharma
The purpose of this paper is to perform a thorough analysis of the literature on the parameters of sustainability of the micro-enterprises. It seeks to provide an organizing…
Abstract
Purpose
The purpose of this paper is to perform a thorough analysis of the literature on the parameters of sustainability of the micro-enterprises. It seeks to provide an organizing framework to identify research gaps and future directions. Using data from Web of Science and Scopus, the study offers insights into key trends, authorship and thematic shifts, informing future research design and positioning.
Design/methodology/approach
Researchers used a systematic review methodology, gathering data from Web of Science and Scopus databases. R Studio software facilitated bibliometric analysis. This study scrutinized research papers to construct an organizing framework and identify thematic trends in sustainability parameters for micro-enterprises.
Findings
The review presents a comprehensive overview of sustainability parameters in micro-enterprises, revealing significant research trends, key authors, countries and journals. It identifies gaps and suggests future research directions, aiding in the design and positioning of forthcoming studies in this domain.
Research limitations/implications
Limitations may include the scope of databases accessed and potential biases in the selected literature. Future studies could explore additional databases or incorporate qualitative analyses for deeper insights into sustainability parameters in micro-enterprises.
Practical implications
This study offers practical insights for policymakers, practitioners and researchers by highlighting key sustainability parameters in micro-enterprises. It informs decision-making processes concerning resource allocation, policy formulation and support mechanisms for sustainable development.
Social implications
Understanding sustainability parameters in micro-enterprises has significant social implications, particularly for vulnerable groups like craftsmen, women and young entrepreneurs. By addressing these parameters, interventions can enhance livelihoods and contribute to broader socio-economic development.
Originality/value
By providing a thorough analysis of sustainability factors in micro-enterprises and applying bibliometric analysis to shed light on research trends, this paper adds to the body of literature. Its organized framework identifies gaps and guides future research, offering value to scholars, policymakers and practitioners invested in sustainable development at the grassroots level.
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Deepak Jaiswal, Rishi Kant and Babeeta Mehta
Transportation-related pollution is expected to decrease when using battery electric cars. This will not only address energy and environmental issues but also promote reform and…
Abstract
Purpose
Transportation-related pollution is expected to decrease when using battery electric cars. This will not only address energy and environmental issues but also promote reform and transformation in the zero-emission automotive industry. To craft policy interventions and promotional initiatives, manufacturers need to comprehend the techno-psychological perspectives of automotive users on the adoption of electric cars. Therefore, this study aims to test a “perception-attitude-intention” linking framework built upon the “Unified Theory of Technology Acceptance and Use” (UTAUT) and analyze the behavioral intentions of existing automobile users to embrace battery electric cars.
Design/methodology/approach
The conceptual model tests the underlying direct paths, the mediation of attitudes and the moderating gender effects in predicting users’ attitudes and behavioral intentions to adopt battery electric cars using a techno-psychological approach from UTAUT. “Structural equation modeling” is used to analyze the model using the 361 valid online responses received from conventional car owners.
Findings
The results show that behavioral intentions are directly predicted by UTAUT measures with attitudes and indirectly through its mediation and gender moderation. The results support the “Perceptions-Attitudes-Intentions” linkage model that explains the phenomenon of electric car adoption. However, the mediating and moderating paths between facilitating conditions and intentions do not support the model. In addition, the research corroborates that men have a stronger effect than women on behavioral intentions to prefer battery electric cars.
Research limitations/implications
This work may assist manufacturers and regulators in developing marketing policies to encourage consumers’ adoption of battery electric cars and potentially improve their favorable perception of these vehicles.
Originality/value
This study contributes to the comprehension of how UTAUT constructs shape consumers’ attitudes and behavioral intentions regarding the adoption of battery cars equipped with emission-free technology. This study validates the grounded framework “perception-attitude-intention” linkage model, which also describes gender-wise differences toward electric car adoption in the backdrop of Indian sustainable transportation.
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Dagnu Haile Tessema, Figen Yesilada, Iman Aghaei and Japheth Nuhu Ahmed
The primary purpose of this research is to examine the influence of perceived service quality (PSQ) on word-of-mouth (WOM) directly and through the mediating role of brand trust…
Abstract
Purpose
The primary purpose of this research is to examine the influence of perceived service quality (PSQ) on word-of-mouth (WOM) directly and through the mediating role of brand trust (BTR) and student satisfaction (SAT) at private universities located in the Turkish Republic of Northern Cyprus (TRNC).
Design/methodology/approach
A structured questionnaire and convenience sampling were utilized to collect data from 350 students enrolled in selected private universities in the TRNC. Data analysis was conducted using SmartPLS 4.
Findings
This study found that PSQ has a significant influence on WOM. BTR and SAT have a direct and significant effect on WOM. We also found that BTR and SAT mediate the link between PSQ and WOM.
Practical implications
These findings can serve as a guide for university administration to enhance the quality of services offered to students, as well as to enhance existing policies and procedures.
Originality/value
This paper’s originality lies in the use of cognitive-affective behavioural (CAB) to support the relationship between student perceptions of service quality, brand trust, student satisfaction and WOM.
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Sudha Shashwati, Sanjana Sarin, Umang Jain and Sanna Singh
This study aims to explore the experiences of individuals in India who acted as informal crisis volunteers during the peak of the deadliest wave of the COVID-19 pandemic in the…
Abstract
Purpose
This study aims to explore the experiences of individuals in India who acted as informal crisis volunteers during the peak of the deadliest wave of the COVID-19 pandemic in the country.
Design/methodology/approach
An exploratory, qualitative design was used, and data gathered via a qualitative survey in three focus areas, namely, motivation, challenges and coping mechanisms. The sample (n = 112) comprised individuals (mean age = 21.89 years) whose volunteering efforts during the second wave of the COVID-19 pandemic were extended as part of volunteer groups or individually, online or offline, for minimum of 10 consecutive days to four months. Descriptive statistics and qualitative content analysis (Mayring, 2000) were used to analyze the data.
Findings
Most of the participants reported being inspired by social media activism to become crisis volunteers themselves. They also spoke of several human rights violations unfolding around them, namely, people denied right to health (availability and accessibility), rampant discrimination of various kinds and other systemic failures in crisis response by government bodies. Several reported undergoing extreme mental duress during the process, experiencing or witnessing harassment and dealing with corruption. A sense of collective identity and opportunities to engage in collective sense making and collective catharsis with fellow volunteers were reported as the most helpful coping mechanism.
Originality/value
Very little is known about the experience of informal crisis volunteers who assisted the public health system in India in various capacities during the pandemic. This paper explores those experiences, sheds light on various human rights violations that took place during the time and provides a glimpse into the potential of technology and social media in organized altruistic efforts.
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Diya Sharma, Renu Ghosh, Charu Shri and Divya Khatter
Cryptocurrency, an emerging asset class, is a virtual form of currency that uses cryptography for security and operates on decentralised networks based on blockchain technology…
Abstract
Purpose
Cryptocurrency, an emerging asset class, is a virtual form of currency that uses cryptography for security and operates on decentralised networks based on blockchain technology. It offers both challenges and opportunities for investors, particularly in terms of diversification, risk management and potential returns. Considering this, the present study attempts to investigate the sentimental factors influencing cryptocurrency while unravelling the intricate interplay among these factors.
Design/methodology/approach
To achieve this, interpretive structure modelling (ISM) identifies the hierarchical model of critical sentimental factors, while Cross-Impact Matrix Multiplication Applied to Classification (MICMAC) explores their dependency and driving power. Analytic hierarchy process (AHP) is adopted to rank the drivers.
Findings
Findings reveal that the pandemic, war, religiosity and economic uncertainty are top-level factors dominantly shaping cryptocurrency trends. Simultaneously, Google Search Trends and Herding emerge as the most dependent factors, influenced by sentiments that emerged from other factors.
Practical implications
The study unpacks implications, acknowledges limitations and proposes avenues for future research.
Originality/value
By exploring the interactive interrelationships among identified sentimental factors through ISM-MICMAC analysis and ranking via the AHP, this paper will have a great influence while contributing towards this evolving field.
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