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Article
Publication date: 19 January 2024

Habiba Al-Mughairi and Preeti Bhaskar

ChatGPT, an artificial intelligence (AI)-powered chatbot, has gained substantial attention in the academic world for its potential to transform the education industry. While…

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Abstract

Purpose

ChatGPT, an artificial intelligence (AI)-powered chatbot, has gained substantial attention in the academic world for its potential to transform the education industry. While ChatGPT offers numerous benefits, concerns have also been raised regarding its impact on the quality of education. This study aims to bridge the gap in research by exploring teachers' perspectives on the adoption of ChatGPT, with a focus on identifying factors that motivate and inhibit them to adopt ChatGPT for educational purposes.

Design/methodology/approach

This research has employed a interpretative phenomenological analysis (IPA) qualitative approach. Through in-depth interviews among the teachers, data will be collected to identify the motivating and inhibiting factors that impact teachers' willingness to adopt ChatGPT. The data was collected from 34 teachers working across 10 branches of the University of Technology and Applied Sciences (UTAS) in Oman.

Findings

The analysis revealed four themes under motivating factors that encourage teachers to adopt ChatGPT for their educational purpose. These include Theme 1: Exploration of innovative education technologies, Theme 2: Personalization teaching and learning, Theme 3: Time-saving and Theme 4: Professional development. On the other hand, inhibiting factors includes five themes which includes Theme 1: Reliability and accuracy concerns, Theme 2: Reduced human interaction, Theme 3: Privacy and data security, Theme 4: lack of institutional support and Theme 5: Overreliance on ChatGPT.

Practical implications

This study contributes to the understanding of teachers' perspectives on the adoption of ChatGPT in education. By understanding teachers' perspectives, policymakers can design appropriate policies and service providers can customize their offerings to meet teachers' requirements. The study's findings will be valuable for higher education institutions (HEIs) in formulating policies to ensure the appropriate and effective utilization of ChatGPT. The study will provide suggestions to ChatGPT service providers, enabling them to focus on motivating factors and address inhibiting factors, thereby facilitating the seamless adoption of ChatGPT among teachers.

Originality/value

In comparison to previous studies, this study goes beyond merely discussing the possible benefits and limitations of ChatGPT in education. This research significantly contributes to the understanding of ChatGPT adoption among teachers by identifying specific motivating and inhibiting factors that influence teachers to adopt ChatGPT for educational purposes. The research enables to gain important new insights that were not previously found, giving a fresh dimension to the existing literature.

Details

Journal of Research in Innovative Teaching & Learning, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2397-7604

Keywords

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Article
Publication date: 10 March 2025

Preeti Bhaskar and Chandan Kumar Tiwari

The purpose of this study is to conduct a comprehensive review of ChatGPT in the education sector. By delving into the published literature, the research aims to uncover the…

6

Abstract

Purpose

The purpose of this study is to conduct a comprehensive review of ChatGPT in the education sector. By delving into the published literature, the research aims to uncover the benefits, drawbacks, present applications and prospective uses of ChatGPT for various stakeholders.

Design/methodology/approach

The research employs quantitative methodologies. Utilizing the Scopus database, the authors applied the Preferred Reporting Items for Systematic Reviews and Meta-Analyses framework to gather data. Additionally, the study includes a bibliometric analysis conducted through the VOSviewer visualization tool and R Studio to achieve the research objectives.

Findings

ChatGPT is making a transformative impact on the education sector. A thorough literature review revealed that ChatGPT has several benefits and drawbacks for students and educators. Additionally, the study sheds light on present applications of ChatGPT and explores its prospective uses for its key stakeholders.

Research limitations/implications

PRISMA methodology in systematic reviews faces challenges in handling publication bias and evaluating study quality. Systematic reviews are limited by their inability to comprehensively cover all relevant research and depend on the quality of included studies. Bibliometric analyses may oversimplify research landscapes, neglecting qualitative insights. The research relies on existing literature, introducing potential biases due to varied accessibility. The study’s focus on the Scopus database and time constraints may exclude recent significant studies.

Practical implications

The study has several recommendations for educational institutions, students, educators, administrative staff and ChatGPT service providers. These recommendations collectively aim to provide comprehensive guidance to stakeholders, fostering an environment where ChatGPT can effectively transform the education sector.

Originality/value

This research conducts a comprehensive examination of ChatGPT in the education sector, with a primary emphasis on exploring its prospective uses for students, educators and administrative staff. By highlighting the potential benefits, the study aims to provide key stakeholders with opportunities to leverage ChatGPT for the transformation of the education sector.

Details

The International Journal of Information and Learning Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4880

Keywords

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