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This study aims to comprehensively analyze the intersection of technology management and innovation management amidst the fourth industrial revolution, uncovering evolving trends and influential contributors.

Using the Bibliometrix R-package, this pioneering research conducts a bibliometric analysis to delve into innovation and technology management literature, quantifying scholarly output and identifying thematic breakthroughs.

The study reveals quantitative insights into the progression of innovation and technology management research, offering guidance on evolving trends, thematic breakthroughs and influential contributors.

The findings offer valuable insights for practitioners and managers, guiding them through emerging trends and recommending a dual focus on fundamental principles and emerging areas for strategic decision-making.

By fostering active engagement with evolving trends, this research contributes to the ongoing technology and innovation management discourse, potentially leading to societal benefits and advancements.

This study pioneers an in-depth bibliometric analysis at the intersection of innovation and technology management, offering unique insights and quantitative assessments of scholarly output and thematic trends, thus adding significant value to the existing literature.

This study aims to understand the lapse behavior of life insurance policyholders. Despite being accessible for nearly two centuries, only a small fraction of individuals purchase such policies and many of those who do let them lapse. The belief hypothesis model (BHM) is introduced to elucidate the correlation between policyholders' beliefs and their decisions regarding life insurance lapses.

BHM establishes a comprehensive linkage between core beliefs, external data and the lapse behavior exhibited by policyholders. To derive policyholders’ core beliefs about life insurance lapses, the authors conducted a semistructured, in-depth interview with 42 policyholders and 11 insurance advisors, using a grounded theory approach with zero-order, first-order and second-order coding.

The study's findings reveal that policy lapsation is influenced by various factors such as policyholders' beliefs about life insurance, process-related attitudes, trust in insurers and advisors and personal financial viewpoints. Policyholders who consider life insurance unnecessary or misunderstand its purpose are likelier to lapse their policies. Cumbersome documentation processes and technical issues also contribute to policy lapsation, emphasizing the significance of simplified procedures. Trust in insurers and advisors, personal financial literacy and payment preferences influence policy lapsation.

The findings of this research can be practically applied by companies to improve customer retention and by regulatory bodies to encourage policyholders to honor their insurance commitments.

Distinguishing itself from conventional hypotheses-driven and factor-centric models, BHM integrates consumer beliefs, thus enriching comprehension and decision-making insights.

This paper aims to analyze the frictional performance of the phosphated CTRBs under dry sliding conditions. Through friction and wear experiments and characterization analysis, this paper investigated the wear mechanism and anti-wear mechanism of the composite phosphating coatings.

This paper used a method of incorporating graphite particles and polytetrafluoroethylene (PTFE) particles into manganese-based phosphating solution to prepare composite phosphating coatings applied on cylindrical thrust roller bearings (CTRBs).

The results are as follows: the inclusion of functionalized graphite particles affects the characterization of the composite phosphating coatings, whereas PTFE particles serve a physical filling role and have no influence on the surface features of the composite phosphating coatings. The surface roughness of the composite phosphating coatings is the main factor affecting the frictional behavior of phosphated CRTBs. Roughness affects the amount of PTFE particles adsorbed on the surface of the phosphate crystals. PTFE particles can form a solid lubricating film at the friction interface, and under the same surface roughness conditions, phosphated CTRBs with added PTFE particles can improve its friction performance.

The characterization parameters of the composite phosphating coatings were controlled by adding functionalized graphite particles to the phosphating solution. The effects of adding only graphite particles and adding both graphite particles and PTFE particles on the surface characteristics of the phosphating coatings were discussed separately. The tribological performance of phosphating CTRBs was analyzed through friction and wear testing, and the influence of surface characteristics on wear mechanisms and anti-wear mechanisms was discussed.

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-10-2024-0405/

The study seeks to understand the possible opportunities that Industry 5.0 might offer for various aspects of inclusive sustainability. The study aims to discuss existing perspectives on the classification of Industry 5.0 technologies and their underlying role in materializing the sustainability values of this agenda.

The study systematically reviewed Industry 5.0 literature based on the PRISMA protocol. The study further employed a detailed content-centric review of eligible documents and conducted evidence mapping to fulfill the research objectives.

The advancement of Industry 5.0 is currently underway, with noteworthy initial contributions enriching its knowledge base. Although a unanimous definition remains lacking, diverse viewpoints emerge concerning the recognition of fundamental technologies and the potential for yielding sustainable outcomes. The expected contribution of Industry 5.0 to sustainability varies significantly depending on the context and the nature of underlying technologies.

Industry 5.0 holds the potential for advancing sustainability at both the firm and supply chain levels. It is envisioned to contribute proportionately to the three sustainability dimensions. However, the current discourse primarily dwells in theoretical and conceptual domains, lacking empirical exploration of its practical implications.

This study comprehensively explores diverse perspectives on Industry 5.0 technologies and their potential contributions to economic, environmental and social sustainability. Despite its promise, the practical evidence supporting the effectiveness of Industry 5.0 remains limited. Certain conditions are necessary to realize the benefits of Industry 5.0 fully, yet the mechanisms behind these conditions require further investigation. In this regard, the study suggests several potential areas for future research.

This paper aims to explore the numerical study of the steady two-dimensional MHD hybrid Cu-Fe₃O₄/EG nanofluid flows over an inclined porous plate with an inclined magnetic effect. Iron oxide (Fe₃O₄) and copper (Cu) are hybrid nanoparticles, with ethylene glycol as the base fluid. The effects of several physical characteristics, such as the inclination angle, magnetic parameter, thermal radiation, viscous propagation, heat absorption and convective heat transfer, are revealed by this exploration.

Temperature and velocity descriptions, along with the skin friction coefficient and Nusselt number, are studied to see how they change depending on the parameters. Using compatible similarity transformations, the controlling equations, including those describing the momentum and energy descriptions, are turned into a set of non-linear ordinary differential equations. The streamlined mathematical model is then solved numerically by using the shooting approach and the Runge–Kutta method up to the fourth order. The numerical findings of skin friction and Nusselt number are compared and discussed with prior published data by Nur Syahirah Wahid.

The graphical representation of the velocity and temperature profiles within the frontier is exhibited and discussed. The various output values related to skin friction and the Nusselt number are shown in the table.

The new results are compared to past research and discovered to agree significantly with those authors’ published works.

Blockchain technology (BCT) has emerged as a powerful tool for enhancing transparency and trust. However, the relationship between the benefits of BCT and agri-food supply chain performance (AFSCperf) remains underexplored. Therefore, the current study investigates the influence of BCT on AFSCperf and sustainability issues.

Through a comprehensive literature review, various benefits of BCT are identified. Subsequently, a research framework is proposed based on data collected from questionnaire surveys and personal visits to professionals in the agri-food industry. The proposed framework is validated using partial least square structural equation modelling (PLS-SEM).

The findings reveal that BCT positively impacts AFSCperf by improving traceability, transparency, food safety and quality, immutability and trust. Additionally, BCT adoption enhances stakeholder collaboration, provides a decentralised network, improves data accessibility and yields a better return on investment, resulting in the overall improvement in AFSCperf and socio-economic sustainability.

This study offers valuable practical insights for practitioners and academicians, establishing empirical links between the benefits of BCT and AFSCperf and providing a deeper understanding of BCT adoption.

Stakeholders, managers, policymakers and technology providers can leverage these findings to optimise the benefits of BCT in enhancing AFSCperf. Moreover, it utilises rigorous theoretical and empirical approaches, drawing on a multidisciplinary perspective encompassing food operations and supply chain literature, public policy, information technology, strategy, organisational theory and sustainability.

The logistics industry has undergone a tremendous transformation. This transformation is necessary to cope with the fundamental changes in customer expectations and the need for digitalization imposed by the pandemic, changes in the socioeconomic world, and innovative technology solutions. This paper aims to present digital transformation as an integrated framework for transforming the operating model and applying advanced solutions to the ecosystem of a quintile logistics (5PL) company. 5PL operators are typically an ecosystem. Loosely coupled or self-organized entities that collaborate in a symbiotic relationship represent this ecosystem. They aim to jointly develop capabilities, create innovative services or solutions, share knowledge, facilitate transactions, and leverage network synergies in a logistics environment to provide optimized or novel customer- or partner-centric solutions (Lamberjohann and Otto, 2020).

Currently, there is no single definition of an integrated logistics operations model in 5PL practice, so the qualitative method used in this paper allows for investigation from an exploratory perspective. The paper follows a qualitative research methodology, collecting and analyzing data/facts through interviews and visits to subject matter experts, industry practitioners, and academic researchers, combined with an extensive review of academic publications, industry reports, and written and media content from established organizations in the marketplace. This paper follows a qualitative research methodology, as it is an inquiry rather than a statistical study. The qualitative method allows the study of the concepts of phenomena and definitions, their characteristics, and the defining features that serve as the basis (Berg, 2007). It emphasizes generalized interpretation and deeper understanding of concepts, which would be more difficult in quantitative, statistically based research. Fact-finding was conducted in two ways: in-depth interviews with experts from academia, information and communication technology organizations, and key players in the logistics industry; and academic publications, industry reports, and written and media content from established national and international organizations in the market.

The operations model introduced considers six aspects: persons, processes, platforms, partners, protection and preservation. A virtual team approach can support the personal side of the 5PL ecosystem’s digital transformation. Managing a 5PL ecosystem should be based on collaborative planning, forecasting, and replenishment methods (Parsa et al., 2020). A digital platform can support trust among the stakeholders in the ecosystem. A blockchain solution can powerfully support the 5PL ecosystem from partner relationships’ points of view. The implementation of a cybersecurity reference model is important for protection (Bandari, 2023). Reverse logistics and an integrated approach support the preservation of the ecosystem.

While the author has experience applying the different components of the operations model presented, it would be interesting to find a 5PL that would use all the components presented in an integrated way. The operations model presented applies to any similar ecosystem with minor adaptations.

This paper addresses operations models and digital transformation challenges for optimizing 5PL operators. It provides several opportunities and considerations for 5PL operators interested in improving their management and operations to cope with the growing challenges of today’s world.

The competitiveness and long-term performance of 5PL operators depend on selecting and carefully implementing their operations models. This paper emphasizes the importance of using advanced operations models.

The operations model derives from the author’s personal experiences in research and the innovative application of these models to logistics operators (DHL, UPS, Poste Italiane and others). This paper brings together academic and industry perspectives and operations models in an integrated business digital transformation. This paper defines an original optimal operations model for a 5PL operator and can add sustainable value to organizations and society. In doing so, it outlines different solution requirements, the critical success factors and the challenges for solutions and brings logistical performance objectives when implementing a digital business transformation.

With ever-increasing global concerns over environmental degradation and resource scarcity, the need for sustainable manufacturing (SM) practices has become paramount. Industry 5.0 (I5.0), the latest paradigm in the industrial revolution, emphasizes the integration of advanced technologies with human capabilities to achieve sustainable and socially responsible production systems. This paper aims to provide a comprehensive analysis of the role of I5.0 in enabling SM. Furthermore, the review discusses the integration of sustainable practices into the core of I5.0.

The systematic literature review (SLR) method is adopted to: explore the understanding of I5.0 and SM; understand the role of I5.0 in addressing sustainability challenges, including resource optimization, waste reduction, energy efficiency and ethical considerations and propose a framework for effective implementation of the I5.0 concept in manufacturing enterprises.

The concept of I5.0 represents a progressive step forward from previous industrial revolutions, emphasizing the integration of advanced technologies with a focus on sustainability. I5.0 offers opportunities to optimize resource usage and minimize environmental impact. Through the integration of automation, artificial intelligence (AI) and big data analytics (BDA), manufacturers can enhance process efficiency, reduce waste and implement proactive sustainability measures. By embracing I5.0 and incorporating SM practices, industries can move towards a more resource-efficient, environmentally friendly and socially responsible manufacturing paradigm.

The findings presented in this article have several implications including the changing role of the workforce, skills requirements and the need for ethical considerations for SM, highlighting the need for interdisciplinary collaborations, policy support and stakeholder engagement to realize its full potential.

This article aims to stand on an unbiased assessment to ascertain the landscape occupied by the role of I5.0 in driving sustainability in the manufacturing sector. In addition, the proposed framework will serve as a basis for the effective implementation of I5.0 for SM.

Grey relational analysis (GRA) has already proved itself as an efficient tool for multi-objective optimization of many of the machining processes. In GRA, the distinguishing coefficient (ξ) plays an important role in identifying the optimal parametric combinations of the machining processes and almost all the past researchers have considered its value as 0.5. In this paper, based on past experimental data, the application of GRA is extended to dynamic GRA (DGRA) to optimize two electrochemical machining (ECM) processes.

Instead of a static distinguishing coefficient, this paper considers dynamic distinguishing coefficient for each of the responses for both the ECM processes under consideration. Based on these coefficients, the application of DGRA leads to determination of the dynamic grey relational grade (DGRG) and grey relational standard deviation (GRSD), helping in initial ranking of the alternative experimental trials. Considering the ranks obtained by DGRG and GRSD, a composite rank in terms of rank product score is obtained, aiding in final rankings of the experimental trials for both the ECM processes.

In the first example, the maximum material removal rate (MRR) would be obtained at an optimal combination of ECM parameters as electrolyte concentration = 2 mol/l, voltage = 16V and current = 4A, while another parametric intermix as electrolyte concentration = 2 mol/l, voltage = 14V and current = 2A would result in minimum radial overcut and delamination. For the second example, an optimal combination of ECM parameters as electrode temperature = 30°C, voltage = 12V, duty cycle = 90% and electrolyte concentration = 15 g/l would simultaneously maximize MRR and minimize surface roughness and conicity.

In this paper, two ECM operations are optimized using a newly developed but yet to be popular multi-objective optimization tool in the form of the DGRA technique. For both the examples, the derived rankings of the ECM experiments exactly match with those obtained by the past researchers. Thus, DGRA can be effectively adopted to solve parametric optimization problems in any of the machining processes.

The present study aims to identify the critical barriers of blockchain technology (BT) implementation in a manufacturing environment in context of developing countries.

In the present work, barriers of BT adoption have been investigated via literature review and screened them through expert’s input. Further, the interrelationships among screened barriers were framed using a modified total interpretive structural modelling (mTISM) and Cross-Impact Matrix Multiplication Applied to Classification (MICMAC) approach. The mTISM aims to develop a contextual relationship-based performance model with the logic behind transitive links formation to explore the dominant barriers. The MICMAC approach categorizes the blockchain adoption barriers based on their driving and dependence power.

Based on the analysis, nine barriers of BT adoption in manufacturing environment were identified and finalized through statistically. The obtained results exhibit that lack of awareness about blockchain and poor training/human expertise on innovative technologies are the most critical barriers that hinder blockchain adoption. This study provides a roadmap and may facilitate manufacturing professional, consultant, governing bodies and policymakers in the preparation of active strategies to overcome challenges in adoption of BT in the running system.

Literature is full with analysis of barriers of BT adoption in the domain of supply chain, operation management and manufacturing in context of developed nation only. The present work is the first attempt to examine the BT adoption barriers in the manufacturing environment of developing economy and covered the mutual-interrelationship among them via modified TISM approach.