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1 – 10 of 58Simran Kaur, Yit Sean Chong, Pervaiz Khalid Ahmed and Md Yunus Ali
This research investigates how religion uniquely influences consumer behaviour by exploring the dynamics when a brand transgression violates a religious norm. Specifically, the…
Abstract
Purpose
This research investigates how religion uniquely influences consumer behaviour by exploring the dynamics when a brand transgression violates a religious norm. Specifically, the study focusses on the Halal consumption context, where brand transgression involves a breach of trust in Halal-certified brands. We draw upon assimilation contrast effects theory and institutional theory to examine customer responses following a religion-related transgression and identify effective recovery strategies in this unique context.
Design/methodology/approach
We employed three scenario-based experiments to examine Muslim consumers’ responses following a transgression involving a Halal-certified brand. Study 1 examines the impact of a religion-related brand transgression on brand trust and behavioural intentions (relative to general brand transgression). In Study 2 and Study 3, we draw on institutional theory to highlight institutional actors’ role in influencing consumer behaviour in religion-related transgression.
Findings
Study 1 revealed that trust and behavioural intentions were significantly lower following a religion-related brand transgression compared to a general brand transgression. Further insights from Studies 2 and 3 highlighted the role of institutions in improving consumer trust and behavioural intentions after a religion-related brand transgression.
Originality/value
This research examines brand transgressions within sacred consumption, emphasising the unique triadic relationship involving consumers, brands and “The Sacred.” Unlike previous studies that predominantly address competency-based violations, this study extends beyond the conventional dyadic consumer-brand perspective to understand how brands can recover when a sacred relationship is breached. By bridging sacred consumption and institutional theory, this study offers novel insights, highlighting the importance of engaging religious gatekeepers in brand recovery efforts to restore trust and legitimacy.
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Mohammad Mominul Islam and Mostofa Mahmud Hasan
While the Noble Quran dictates the prohibition of interest, conventional banks promote Islamic banking by opening Islamic banking windows. Against this backdrop, this study aims…
Abstract
Purpose
While the Noble Quran dictates the prohibition of interest, conventional banks promote Islamic banking by opening Islamic banking windows. Against this backdrop, this study aims to investigate the perceived gaps between managers and clients in Islamic marketing and banking, focusing on conventional banks’ Islamic banking windows.
Design/methodology/approach
Guided by a qualitative approach, semi-structured personal interviews and observations served as the data collection methods, involving 25 banks and 50 respondents in 3 different districts, namely, Shirajganj, Rajshahi and Chapainawabganj of Bangladesh from January to October 2023. The data were analysed using ATLAS.ti 2023 to explore codes and quotations derived from 14 interview questions. Further, ATLAS.ti 2023 facilitated synthesizing content, concepts, code occurrence, network analysis and thematic analysis.
Findings
Islamic and non-Islamic banks use Quranic verses, hadiths (prophetic traditions), images of mosques, the Kaaba and Arabic texts as Islamic marketing tools. These spiritual, divine and prescriptive tools are associated with Islamic banking. However, conventional banks receive criticism for having separate Islamic banking windows to serve religiously conscious clients, which generates tension among clients and bank managers.
Practical implications
The findings can theoretically assist academics in examining conventional banks’ Islamic marketing and banking practices, opening Islamic banking windows. Importantly, Shariah boards can play policy roles in safeguarding the function of Islamic marketing and banking. Managers can use the findings to anticipate client perceptions and enhance Islamic marketing and banking strategies. Likewise, the social implications include the explicit stance of Shariah to mitigate the mixture of halal and haram banking.
Originality/value
This pioneering study explores the perspectives of Islamic banking windows by non-Islamic banks. The combination of Islamic marketing and banking is a noteworthy novelty in this study and deserves recognition for its unique contribution to halal marketing and finance.
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Mohammad Rakibul Islam Bhuiyan, Most. Sadia Akter and Saiful Islam
After analyzing these uncountable benefits of digital or cashless payment, many European countries like Sweden, Finland and Canada has been trying to convert their payment system…
Abstract
Purpose
After analyzing these uncountable benefits of digital or cashless payment, many European countries like Sweden, Finland and Canada has been trying to convert their payment system into cashless. Following these developed countries, the Bangladesh Government has taken a decision to transfer society as a cashless society by using information technologies for adopting the fourth industrial revolution over the world. Digital payment system is among the various options available for transforming a cashless society. First, this empirical study presents demographic information and digital payment characteristics on the basis of income levels. This study identifies influential factors of adopting digital payment systems. Finally, this study aims to justify how digital payments transform the Bangladeshi economy into a cashless society in developing countries.
Design/methodology/approach
The study was administered to a sample of 1,000 Bangladeshi customers who had engaged in online banking transactions for the purpose of acquiring items and services through both social media platforms in Google Form format and face-to-face interactions in hard copy format. Among these, 647 questions were deemed usable and were used for data analysis, where the response rate was 68%. The SmartPLS is used to create and validate the structural equation modeling model presented for the research, as well as to evaluate the hypothesized correlations between the different constructs.
Findings
This cross-sectional study conducted the extended technology acceptance model (TAM) with perceived security (PS) and personal innovation (PI) variables to identify the influencing adoption factors of digital payment systems. This study finds that perceived ease of use, PI and perceived usefulness have a favorable impact on individuals’ attitudes toward adopting digital payment methods (DPMs). The study also indicated that PS did not influence negatively the adoption of digital payment system. Besides this, the adoption of digital payment will help to transform society into a cashless society in the future.
Research limitations/implications
Increasingly prevalent across the nation. Several variables are required to facilitate the transition toward a cashless society. This study exclusively focuses on DPMs. Additionally, the data has been obtained exclusively from a single urban area. The adoption of DPMs has become increasingly prevalent across the nation.
Practical implications
This study would help policymakers, marketers and bankers understand which factors affect digital payment infrastructure expansion. So, they can produce digital payment apps that are compatible with different devices, have fast transactions, are user-friendly, easy to use and highly secure to maintain good attitudes toward digital payment systems.
Social implications
Few studies have examined how DPMs affect cashless societies in developing countries like Bangladesh. According to researchers, to the best of the authors’ knowledge, this is the first study to explore how digital payments affect cashless society in Bangladesh and raise awareness about it.
Originality/value
The study extended the TAM model to PS and PI. This paper is also unique in the conceptual arguments and the subject theme of the research area.
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Shanjida Alam and Shamima Yesmin
Internships are widely used as one of the best learning tools for professional practice. The purpose of this research paper is to comprehend to what extent the LIS interns become…
Abstract
Purpose
Internships are widely used as one of the best learning tools for professional practice. The purpose of this research paper is to comprehend to what extent the LIS interns become competent with practical tasks through this program, current facilities offered by the internship-offering institutions and their plan in this regard.
Design/methodology/approach
This study used a mixed-method approach. To examine LIS students’ practical experience, this study conducted a survey. Participants were 110 students having internship experience from the LIS bachelor’s degree offering universities of Bangladesh. For qualitative data, representatives of internship-offering institutions were interviewed.
Findings
Results indicate that there is a certain lack of coordination between theoretical knowledge with practical demonstrations. Some essential ICT-based tasks missed out from this program like library automation software (e.g. KOHA); online-based cataloging such as Machine Readable Cataloguing, Resource Description and Access; digital library software (Greenstone); Institutional Repository software (Dspace, EPrint, etc.); virtual library services; radio frequency identification, etc. which should be taken into consideration in internship modules. Including faculty members and practitioners is suggested for a model internship framework ensuring ever-advanced LIS education. There is no significant difference between interns’ gender with their satisfaction level.
Research limitations/implications
The major limitation of this study is the absence of coverage of faculty perceptions regarding Internships. As in the higher education institution, the three stakeholder groups’ subsets, namely, faculty members, practitioners and students are parallelly important to take any initiative.
Practical implications
The input from interns will assist the industries in redesigning their modules in light of interns’ feedback to best prepare interns for the competitive job market.
Originality/value
Internship in LIS education is not a new research area; however, research attempts to show students’ experience along with organizations’ preparedness in offering internships is new in nature.
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Sabeeh Lafta Farhan, Ula Abd Ali Khalel Merie and Zuhair Nasar
This article highlights the essential notions of reviving urban space that should adhere to the place’s characteristics and the city’s social-cultural language. It analyzes the…
Abstract
Purpose
This article highlights the essential notions of reviving urban space that should adhere to the place’s characteristics and the city’s social-cultural language. It analyzes the central policies and principles that should be considered for revitalizing and sustaining urban spaces in historic city centers.
Design/methodology/approach
As a methodology, the article adopted a comparative methodology through an integrative framework based on reviewing a range of literature that explores the main dimensions that were discussed and argued for sustainable revitalization strategies.
Findings
The article emphasizes the essential revitalization strategies that could adopt specific frameworks according to each case, such as restructuring, creating elements of attraction and revival of the neighborhood’s center, the most important of which are preservation, renewal, rebuilding and reviving urban space through interactive architecture, in addition to identifying when the urban spaces need to implement removal, replacement or restoration as a strategy for reviving historical centers.
Originality/value
The paper seeks to discuss the cognitive background of the concept of reviving the urban space in historic city centers and analyze the main theories and studies that clarified society’s relationship to the design of urban places and its importance in the process of revitalization and rejuvenation.
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Oluwatobi Nurudeen Oyefusi, Victor Adetunji Arowoiya and Melissa Chan
The construction industry in developed countries is witnessing a paradigm shift towards modular construction methods, driven by the need for efficiency, sustainability, and…
Abstract
Purpose
The construction industry in developed countries is witnessing a paradigm shift towards modular construction methods, driven by the need for efficiency, sustainability, and cost-effectiveness. However, the realization of these benefits in the context of developing countries is hindered by numerous barriers. Against this backdrop, this study seeks to contribute insights into the barriers hindering the adoption of modular construction in developing countries, specifically Nigeria, and further formulate effective strategies.
Design/methodology/approach
A thorough review of existing literature was conducted to identify the multifaceted barriers hindering the adoption of modular construction and the corresponding strategies. Subsequently, a panel of 13 experts were invited to utilize the Fuzzy Analytic Hierarchy Process (FAHP) approach to systematically evaluate these barriers based on their impact. Furthermore, the experts implored the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) approach to select and prioritize the most suitable strategies to mitigate these barriers.
Findings
The study revealed that the most critical barriers to modular construction are Client resistance to change and innovation, Limited experience in module installation, and Transportation constraints. Additionally, the study prioritizes 13 strategies, with the Development of effective guidelines, standards, and policies ranked highest. The insights from the ranking using the FAHP and TOPSIS approach were adopted to develop a framework for modular implementation in developing countries.
Research limitations/implications
This study is limited to Nigeria due to its status as the country with the highest Gross Domestic Product (GDP) in Africa, and it is considered a suitable representation of the region as most of the countries in Africa are categorized as developing nations.
Practical implications
By highlighting the most critical barriers and prioritizing effective strategies, the study provides actionable insights for overcoming obstacles to modular construction adoption. Decision-makers can use this information to develop targeted policies and training programs to promote the adoption of modular construction in developing countries.
Originality/value
The research provides valuable insights by not only identifying critical barriers but also presenting prioritized strategies, distinguishing itself from previous studies, and establishing itself as a novel resource for developing countries. This adopt a novel hybrid MCDM approach for modular construction in developing countries such as Nigeria which can serve as reference point to other developing countries seeking to adopt modular construction and leverage its numerous benefits.
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Fathullah Asni, Mohamad Ihsan Zulkifli and Yusairi Yusli
This paper aims to examine the acceptance of Zakat institutions in Malaysia towards Micro Credit-Qard Hasan Financing through Zakat Fund (MCZF) for post-pandemic asnaf…
Abstract
Purpose
This paper aims to examine the acceptance of Zakat institutions in Malaysia towards Micro Credit-Qard Hasan Financing through Zakat Fund (MCZF) for post-pandemic asnaf entrepreneurs. The study is motivated by the declining trend in Zakat collection and the increasing number of asnaf individuals in the post-pandemic period. This necessitates alternative initiatives such as the MCZF scheme by Zakat institutions. However, the reception of the MCZF scheme in Malaysia is unfavourable, despite studies suggesting its suitability for Zakat institutions and asnaf entrepreneurs.
Design/methodology/approach
This study adopts a qualitative methodology involving library and field research as data collection methods. The library research encompasses reviewing relevant books, articles, statutes and circulars. In terms of the field study, semi-structured interviews were conducted with five selected Zakat management officers from Zakat institutions and two proficient academics specialising in Shariah and Zakat management. The interview data generated several themes analysed using the content analysis method. Consequently, the snowball method was employed to determine the sample size of Zakat institutions, ensuring comprehensive coverage of their acceptance of the MCZF scheme.
Findings
The study’s findings reveal that three Zakat institutions accept the MCZF scheme for implementation, justifying it as a matter of differing opinions (khilaf) that allows room for ijtihad based on the current needs and well-being (maslahah). However, one of the Zakat institutions expresses unpreparedness to implement the scheme due to obstacles posed by an official fatwa. Additionally, the study demonstrates that two Zakat institutions reject the MCZF scheme, citing reasons such as the principle of direct ownership (tamlik) in giving Zakat funds, the prohibition specified by the official state fatwa, and the prevailing societal expectation of direct Zakat distribution without loans.
Research limitations/implications
This study focuses solely on five Zakat institutions in Malaysia, all of which have specific fatwas concerning the MCZF scheme. Future research may explore Zakat institutions in other states. Furthermore, this study specifically concentrates on asnaf entrepreneurs. Hence, further research could investigate the applicability of the MCZF scheme for other asnaf groups, such as asnaf students.
Practical implications
This study examines the acceptance of Zakat institutions towards the MCZF scheme and the justifications provided by Zakat institutions for its implementation. The findings of this study can guide Zakat institutions in Malaysia in accepting and implementing the MCZF scheme. It can significantly impact these institutions by assisting asnaf entrepreneurs in securing capital and expanding their businesses.
Social implications
This study has substantial implications for society, particularly for asnaf entrepreneurs, as loans provided through Zakat funds can help boost their business capital. Consequently, this can elevate the asnaf group from being recipients of Zakat to becoming contributors. Furthermore, when Zakat funds are provided as debt to asnaf entrepreneurs, they can be motivated to grow their businesses since they commit to repaying the debt through instalments.
Originality/value
This study analyses the acceptance of the MCZF scheme by Zakat institutions in Malaysia as an alternative initiative to support asnaf entrepreneurs after the pandemic.
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Pasquine Acak, Irene Nalukenge, David Nyamuyonjo and Sarah Kyejjusa
This study examines the contribution of stakeholder influence and local revenue mobilisation to service delivery in district local governments in Northern Uganda.
Abstract
Purpose
This study examines the contribution of stakeholder influence and local revenue mobilisation to service delivery in district local governments in Northern Uganda.
Design/methodology/approach
This was a cross-sectional and correlational study. Data were collected from the district Local Governments in Northern Uganda using a questionnaire. The unit of analysis was a district. The district’s Chief Finance Officer (CFO), Clerk-to-Council, and Community Development Officer were units of enquiry in this study. The data were analysed using correlation coefficients and linear regression using partial least squares structural equation modelling (PLS-SEM).
Findings
The results suggest that stakeholder influence and local revenue mobilisation predict service delivery. The results further indicate that local revenue mobilisation contributes more to service delivery than stakeholder influence.
Originality/value
This study provides empirical evidence on the contribution of stakeholder influence and revenue mobilisation to service delivery using evidence from districts in Northern Uganda adding to the scanty literature in developing countries.
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Muhammad Zarunnaim Bin Haji Wahab, Asmadi Mohamed Naim and Mohamad Hanif Abu Hassan
The practices of sustainable and responsible investment (SRI) among Islamic financial institutions (IFIs) nowadays still rely on the existing environmental, social and governance…
Abstract
Purpose
The practices of sustainable and responsible investment (SRI) among Islamic financial institutions (IFIs) nowadays still rely on the existing environmental, social and governance (ESG) criteria. However, based on observation, some of the existing criteria listed by the reports of certain authorities and organizations do not seem to be aligned with Shariah principles. Therefore, this study aims to investigate those criteria to help develop Islamic-SRI (i-SRI) criteria based on the ESG concept.
Design/methodology/approach
This study adopted the qualitative method via content analysis of documents and interviews with experts.
Findings
Based on the analysis, a set of i-SRI criteria is developed based on the ESG concept, of which 33 elements are environmental, 50 elements are social and 26 elements are governance issues. Overall, this study finds that there is no obvious contradiction with the Islamic philosophy in the existing ESG criteria, with the exception of four criteria, i.e. promoting human rights, freedom of expression, freedom of censorship and freedom of association under social criteria. These four existing criteria are not aligned with Islamic teaching and not appropriate with Islamic ESG criteria.
Practical implications
The creation of Islamic ESG criteria can assist relevant authorities to improve the current ESG criteria and to embed an Islamic perspective within it.
Originality/value
This study developed a set of i-SRI criteria, which may be suitable as a source of reference to relevant parties.
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Md. Abu Hasnat, Hissan Khandakar, Md. Azizur Rahman, SM Nahidul Islam and Khandakar Kamrul Hasan
This study aims to analyse the research themes in Islamic finance, assess the extent to which Sustainable Development Goals (SDGs) can be achieved through implementing Islamic…
Abstract
Purpose
This study aims to analyse the research themes in Islamic finance, assess the extent to which Sustainable Development Goals (SDGs) can be achieved through implementing Islamic financial principles and explore the potential for reshaping human behaviour under an Islamic framework. The research aims to establish a paradigm that evaluates the role of Islamic finance in fostering social justice, environmental sustainability and ethical governance as a sustainable alternative to the capitalist system.
Design/methodology/approach
This research employs a comprehensive literature review and thematic analysis to assess the alignment of Islamic finance with SDGs. Secondary data from peer-reviewed academic articles (2016–2024) were collected and analysed using an inductive thematic approach. Key themes include Islamic finance, maqasid ash-shariah and the role of Islamic finance in sustainable development. A conceptual framework is proposed to depict how Islamic financial practices can contribute to the SDGs.
Findings
The study identifies that Islamic finance, rooted in Shariah principles, offers a robust foundation for fostering social justice, ethical governance and environmental sustainability. By integrating zakat, donations, private investments and socially responsible investments, the Islamic financial model aligns with SDGs, addressing poverty (SDG 1), reducing inequality (SDG 10) and promoting sustainable economic growth (SDG 8). The findings underscore the potential of Islamic finance to address capitalism’s shortcomings, such as income inequality and unsustainable practices, while advocating for a paradigm shift in human behaviour through adherence to Islamic values.
Practical implications
Policymakers and financial institutions can leverage the insights from this research to design and implement Islamic financial models that promote equitable resource allocation, sustainable development and ethical practices. The framework offers a practical guide for integrating Islamic finance into conventional financial systems to achieve SDGs.
Originality/value
The study contributes to the existing literature by presenting a novel conceptual framework that integrates Islamic finance with sustainable development goals. It offers a unique perspective on transitioning from capitalism to an Islamic financial model, emphasizing behavioural and ideological changes to achieve equitable and sustainable economic outcomes.
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