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Article
Publication date: 19 June 2024

Muhammad Haroon Shoukat, Islam Elgammal, Kareem M Selem and Ali Elsayed Shehata

This paper aims to empirically examine the impact of psychological factors (i.e. privacy and intrusiveness concerns) on user intentions regarding artificial intelligence…

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Abstract

Purpose

This paper aims to empirically examine the impact of psychological factors (i.e. privacy and intrusiveness concerns) on user intentions regarding artificial intelligence (AI)-enabled social commerce applications at their core through perceived usefulness. The theoretical model is supported by the theory of planned behaviour (TPB).

Design/methodology/approach

Data was gathered from 488 social media users in Saudi Arabia.

Findings

Privacy concerns significantly affect perceived usefulness. Furthermore, the link between privacy concerns and behavioural intentions was mediated by perceived usefulness.

Research limitations/implications

Business leaders should raise users’ awareness about the effectiveness of AI-powered tools that can influence their behavioural intentions. Furthermore, managers must be aware of the regulations that protect user privacy, track online activity and offer secure communication channels.

Originality/value

This paper expands on TPB by bridging the theoretical and practical divide. It further develops a theoretical framework for practitioners to better understand customers’ physiological aspects of using AI-powered social commerce platforms.

Propósito

Este artículo examina empíricamente el impacto de los factores psicológicos (es decir, preocupaciones de privacidad e intrusión) en las intenciones de los usuarios con respecto a las aplicaciones de comercio social habilitadas con inteligencia artificial (IA) en su núcleo a través de la utilidad percibida. El modelo teórico se sustenta en la teoría del comportamiento planificado (TPB).

Los datos de diseño/metodología

Los datos se recopilaron de 488 usuarios de redes sociales en Arabia Saudita.

Resultados

Las preocupaciones sobre la privacidad afectan significativamente la utilidad percibida. Además, el vínculo entre las preocupaciones por la privacidad y las intenciones de comportamiento estuvo mediado por la utilidad percibida.

Implicaciones

Los líderes empresariales deberían concienciar a los usuarios sobre la eficacia de las herramientas impulsadas por la IA que pueden influir en sus intenciones de comportamiento. Además, los gerentes deben conocer las regulaciones que protegen la privacidad de los usuarios, rastrear la actividad en línea y ofrecer canales de comunicación seguros.

Originalidad

Este artículo amplía el TPB cerrando la brecha teórica y práctica. Además, desarrolla un marco teórico para que los profesionales comprendan mejor los aspectos fisiológicos de los clientes al utilizar plataformas de comercio social impulsadas por IA.

目的

本文透過實證研究了心理因素 (即隱私和侵入性問題) 對人工智慧 (AI) 驅動的社交商務應用程式的使用者意圖的影響, 其核心是透過感知有用性。 此理論模型得到計劃行為理論 (TBP) 的支持。

設計/方法/途徑

資料收集自沙烏地阿拉伯的 488 名社群媒體用戶。

調查結果

隱私問題顯著影響感知的用處。 此外, 隱私問題和行為意圖之間的連結是透過感知有用性來調節的。

啟示

企業領導者應該提高使用者對人工智慧工具有效性的認識, 這些工具可以影響他們的行為意圖。 此外, 管理人員必須了解保護用戶隱私、追蹤線上活動並提供安全通訊管道的法規。

獨創性

本文透過彌合理論和實踐鴻溝,對 TPB 進行了擴展。 它進一步為從業者開發了一個理論框架,以便更好地了解使用人工智慧驅動的社交商務平台的客戶的生理方面。

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Article
Publication date: 30 January 2024

Muhammad Haroon Shoukat, Islam Elgammal, Mukaram Ali Khan and Kareem M. Selem

Using the theoretical framework of social comparison theory (SCT), this study investigates the effects of employee envy on service sabotage behaviors in the hospitality industry…

158

Abstract

Purpose

Using the theoretical framework of social comparison theory (SCT), this study investigates the effects of employee envy on service sabotage behaviors in the hospitality industry. It further examines the complex dynamics of self-performance and job dissatisfaction in this context. Notably, this paper seeks to determine the potential moderating role of perceived employability in the interactions between service sabotage, employee envy, job dissatisfaction and self-performance.

Design/methodology/approach

Our research structure was divided into four distinct models. The findings of Model 1 highlight the significant impact of employee envy on service sabotage. The analysis in Model 2a shows that job dissatisfaction acts as a partial mediator in the employee envy and service sabotage linkage. On the other hand, Model 2b reveals self-performance as yet another partial mediator between envy-service sabotage relationships. In turn, Model 3 demonstrates that job dissatisfaction and self-performance play a serial mediation role in the envy-service sabotage relationship. In addition, our research shows that perceived employability effectively moderates the three proposed paths within these relationships.

Findings

Our research structure was divided into four distinct models. The findings of Model 1 highlight the significant impact of employee envy on service sabotage. The analysis in Model 2a shows that job dissatisfaction acts as a partial mediator in the employee envy and service sabotage linkage. On the other hand, Model 2b reveals self-performance as yet another partial mediator between envy-service sabotage relationships. In turn, Model 3 demonstrates that job dissatisfaction and self-performance play a serial mediation role in the envy-service sabotage relationship. In addition, our research shows that perceived employability effectively moderates the three proposed paths within these relationships.

Research limitations/implications

Hotel managers must keep a close eye on their front-of-house staff to avoid any unintentional or direct interactions with customers. Equally important is the consistent and impartial treatment of all employees, which is an important consideration for managers to consider because it can help mitigate employee envy and job dissatisfaction.

Originality/value

This study seeks to enhance understanding of SCT by emphasizing perceived employability as a boundary influencing the relationships between these factors and desired outcomes in the hotel industry, such as job dissatisfaction, self-performance and service sabotage. This paper is an initial attempt to investigate the underlying mechanisms in the relationship between envy and service sabotage.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

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Article
Publication date: 9 January 2024

Shamima Yesmin and Ayesha Akhter

A shared set of moral standards, ethical principles and behavioral norms of social structure can be referred to as culture. Many health problems are strongly influenced by one’s…

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Abstract

Purpose

A shared set of moral standards, ethical principles and behavioral norms of social structure can be referred to as culture. Many health problems are strongly influenced by one’s cultural background. The purpose of the paper is to examine the scientific explanation of indigenous norms and practice of health healing.

Design/methodology/approach

This qualitative study considered in-person interviews to know the Tribals’ indigenous healing practice in Bangladesh. A focus group discussion with five tribal students was conducted to form a baseline on Tribals’ norms, rituals and information-sharing behavior. Around 35 tribal students were interviewed to find out their healing practices, norms and rituals on health issues. All these practicing indigenous knowledge were documented instantly. Peer-reviewed scientific papers from renowned databases were searched to have scientific evidence on each case. All the studies having negative or positive evidence were mentioned with each case.

Findings

The findings showed more indigenous knowledge with scientific disagreements on health aspects among the Tribals’ health practice in Bangladesh. However, the positive impact of such knowledge is not negligible. Therefore, showcasing the scientific tribals’ indigenous knowledge to a global audience is a strong recommendation.

Originality/value

Health and health care-seeking behavior among the tribal population in Bangladesh is not a new area of research, few studies have focused on the context, reasons and choices in patterns of health care-seeking behavior; obstacles and challenges faced in accessing health-care provision in the tribal areas in the country. However, research attempts to show the relationship between ecological knowledge and scientific indication is new in nature.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

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Article
Publication date: 14 January 2025

Mennaalla Hassan Salem, Kareem M. Selem, Huda Shaaban Hassan Ahmed and Hanan Ahmed Mohamed

As upscale hotels have guests from diverse backgrounds and cultures, their Muslim employees should respect each. Consequently, this paper seeks to develop a multi-dimensional…

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Abstract

Purpose

As upscale hotels have guests from diverse backgrounds and cultures, their Muslim employees should respect each. Consequently, this paper seeks to develop a multi-dimensional scale that measures Muslim employees’ moral intelligence within the hospitality domain.

Design/methodology/approach

The following dimensions: fear of Allah, humility, generosity and tolerance were included in this new scale. To develop this scale, this paper incorporates a multistage approach.

Findings

Employing ADANCO-PLS v.2.4, the nomological validity of this new scale was examined. These dimensions will help Muslim employees in hospitality contexts enhance their moral intelligence, which can result in their skill development, increased job delight and retention since they will feel appreciated and encouraged toward their ethical growth.

Practical implications

Upscale hotels can benefit by creating workplace cultures of giving for guest experiences. When Muslim employees are ready to take it up a notch, they contribute exceptional guest experiences and deeper relationships. This leads to higher levels of customer loyalty rates with revisit intentions.

Originality/value

Given moral judgments are essential in hospitality businesses; this paper highlighted using moral intelligence attitudes among Muslim employees.

Details

Journal of Hospitality and Tourism Insights, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9792

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Article
Publication date: 31 January 2024

Wiah Wardiningsih, Farhan Aqil Syauqi Pradanta, Ryan Rudy, Resty Mayseptheny Hernawati and Doni Sugiyana

The purpose of this study is to analyse the characteristics of cellulose fibres derived from the pseudo-stems of Curcuma longa and to evaluate the properties of non-woven fabric…

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Abstract

Purpose

The purpose of this study is to analyse the characteristics of cellulose fibres derived from the pseudo-stems of Curcuma longa and to evaluate the properties of non-woven fabric produced using these fibres.

Design/methodology/approach

The fibres were extracted via a decortication method. The acquired intrinsic qualities of the fibres were used to assess the feasibility of using them in textile applications. The thermal bonding approach was used for the development of the non-woven fabric, using a hot press machine with low-melt polyester fibre as a binder.

Findings

The mean length of Curcuma longa fibres was determined to be 52.73 cm, with a fineness value of 4.00 tex. The fibres exhibited an uneven cross-sectional morphology, characterized by a diverse range of oval-shaped lumens. The fibre exhibited a tenacity of 1.45 g/denier and an elongation value of 4.30%. The fibres possessed a moisture regain value of 11.30%. The experimental non-woven fabrics had consistent weight and thickness, while exhibiting different properties in terms of tensile strength and air permeability, with Fabric C having the highest tensile strength and the lowest air permeability value.

Originality/value

The features of Curcuma longa fibre, obtained with the decortication process, exhibited suitability for textile applications. Three experimental non-woven fabrics comprising different compositions of Curcuma longa fibre and low-melt polyester fibre were produced. The tensile strength and air permeability properties of these fabrics were influenced by the composition of the fibres.

Details

Research Journal of Textile and Apparel, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1560-6074

Keywords

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Article
Publication date: 31 October 2024

Wiah Wardiningsih, Ryan Rudy, Witri Aini Salis, Rinayati Aprilia, Rachmaningsih Wardatul Jannah and Rr Wiwiek Eka Mulyani

This study aims to analyse cellulose fibres extracted from the pseudo-stems of Cymbopogon citratus and evaluate their properties in non-woven fabric production.

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Abstract

Purpose

This study aims to analyse cellulose fibres extracted from the pseudo-stems of Cymbopogon citratus and evaluate their properties in non-woven fabric production.

Design/methodology/approach

The water retting method was used for fibre extraction, and intrinsic fibre qualities were examined to assess their suitability for textile applications. A thermal bonding technique, using a hot press machine and polylactic acid powder as a binder, was applied for non-woven fabric development.

Findings

The retted fibres had an average length of 156 mm and a fineness value of 5.73 tex. The fibre’s tenacity and elongation values were 1.33 gf/denier and 12.78%, respectively. Fourier transform infrared analysis confirmed the presence of major cellulose components. The fibre’s crystallinity and friction coefficient were 50% and 0.3, respectively. C. citratus fibre exhibited hygroscopic characteristics with a moisture regain of 10.65%. Experimental non-woven fabrics (70% C. citratus fibre, 30% polylactic acid powder) demonstrated consistent weight and thickness, with variations in tensile strength. Moisture regain values for non-woven fabrics were approximately 7.6%.

Originality/value

The features of C. citratus fibre, obtained with the water retting process, exhibited suitability for textile applications. Three experimental non-woven fabrics comprising of C. citratus fibre and polylactic acid powder were produced with three different pressing temperatures. The tensile strength properties of these fabrics were influenced by pressing temperature.

Details

Research Journal of Textile and Apparel, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1560-6074

Keywords

Available. Open Access. Open Access
Article
Publication date: 28 January 2025

Mohammad Shahidul Islam, Fariba Azizzadeh, Md. Shamimul Islam, Ummul Wara Adrita, Arif Hossain Mazumder and Rahma Akhter

This study investigates the socio-psychological and network dynamics influencing women’s entrepreneurial journeys in Bangladesh. It focuses on understanding how societal…

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Abstract

Purpose

This study investigates the socio-psychological and network dynamics influencing women’s entrepreneurial journeys in Bangladesh. It focuses on understanding how societal expectations, financial barriers and emotional resilience shape these women’s entrepreneurial experiences and outcomes.

Design/methodology/approach

A hermeneutic phenomenological approach was employed, involving in-depth interviews and focus group discussions with 15 women entrepreneurs from various industries in Bangladesh. Thematic analysis was used to identify critical patterns and themes in their experiences.

Findings

Six major themes emerged from the data: societal biases and constraints, financial hurdles, balancing family and work, psychosocial processes, the impact of social networks and strategic interventions. The findings not only reveal the deeply ingrained gender biases, limited access to financial resources and the emotional toll of juggling professional and domestic responsibilities but also underscore the remarkable resilience of these women in the face of such challenges.

Practical implications

The study offers actionable insights for policymakers, support organizations and researchers. It underscores the urgent need for gender-sensitive financial policies, restructuring mentorship programs to include emotional support and developing cultural awareness campaigns to challenge societal norms that hinder women entrepreneurs.

Originality/value

This research uniquely contributes to the underexplored psychosocial dimensions of women’s entrepreneurship in Bangladesh. It highlights how emotional resilience and societal dynamics influence entrepreneurial success, offering valuable insights for enhancing support systems for women entrepreneurs.

Details

Journal of Trade Science, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2815-5793

Keywords

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Article
Publication date: 2 October 2024

Bolaji David Oladokun, Rexwhite Tega Enakrire, Ejiro Sandra Ukubeyinje, Diseiye Oyighan, Oluchi Cecilia Okeke and Yusuf Ayodeji Ajani

This study explores cybersecurity behavior in the metaverse, focusing on the opportunities, challenges and future trends for libraries. This study aims to assess the evolving…

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Abstract

Purpose

This study explores cybersecurity behavior in the metaverse, focusing on the opportunities, challenges and future trends for libraries. This study aims to assess the evolving threats in virtual environments and the role libraries play in addressing cybersecurity in these immersive digital spaces.

Design/methodology/approach

This research uses a narrative review approach, synthesizing existing literature on cybersecurity threats in the metaverse, vulnerabilities of metaverse platforms and user behavior risks. It also examines how libraries can mitigate these risks while leveraging metaverse technologies.

Findings

This study identifies significant cybersecurity risks in the metaverse, including data breaches, identity theft and virtual property theft. It also highlights the vulnerabilities of metaverse platforms, such as weak user authentication and system integration challenges. Moreover, user behavior – like weak passwords and susceptibility to social engineering – amplifies these risks. Libraries have an opportunity to enhance digital literacy and cybersecurity education but face technological and skill-based barriers.

Originality/value

This study provides a novel exploration of how libraries can address cybersecurity concerns in the metaverse. It highlights the importance of proactive measures and evolving technologies in ensuring a safe virtual experience.

Details

Library Hi Tech News, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0741-9058

Keywords

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Article
Publication date: 18 September 2024

Jyoti Verma, Anamika Sinha, Shrabani B. Bhattacharjee and Trong Tuan Luu

Job performance literature has evolved to address the aspects of performance thinking where knowledge sharing (KS) and emotions on the job are considered important. This study…

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Abstract

Purpose

Job performance literature has evolved to address the aspects of performance thinking where knowledge sharing (KS) and emotions on the job are considered important. This study evaluates the influence of emotional intelligence (EI), mediated through KS, on job outcomes measured as job performance (JP) and job satisfaction (JS).

Design/methodology/approach

Structural equation modeling methods are used to investigate the degree of influence of EI on job outcomes through KS. The data for analysis has been collected from 227 project managers at Information Technology-Information Technology Enabled Services (IT-ITeS) firms.

Findings

The findings suggest that the EI has a positive and significant effect on KS. This implies that employees with high EI scores are more involved in the KS behavior. Furthermore, the findings suggest that KS partially mediates the relationship between EI and JP, and it fully mediates the relationship between EI and JS.

Research limitations/implications

For KS, the answer lies in the recruitment and retention of emotionally intelligent persons rather than investing only in information technology. The study enhances the literature on knowledge management, sharing and EI.

Practical implications

The proposed research model suggests a successful infusion of KS within IT-ITeS firms. Knowing the EI of employees and, accordingly, changing their behavior towards sharing knowledge is probably a distinctive, most efficacious and essential strategy for augmenting job outcomes.

Originality/value

The study establishes the role of KS in translating the impact of EI on JP and JS. Furthermore, it contributes a novel framework of KS behavior.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 17 September 2024

Umabharati Rawat and Ramesh Anbanandam

The cyber-physical system (CPS) is a well proven technology for improving system performance, resilience, and interconnectivity. In emerging nations like India, the logistics…

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Abstract

Purpose

The cyber-physical system (CPS) is a well proven technology for improving system performance, resilience, and interconnectivity. In emerging nations like India, the logistics industry lacks practices connecting logistical equipment with cyberspace. This paper aims to bridge this gap by identifying and evaluating the performance metrics of connectivity solutions. Its goal is to establish an appropriate infrastructure that enables seamless connectivity within the CPS-enabled logistics ecosystem.

Design/methodology/approach

A novel integrated decision method is employed to classify the optimal connectivity solution for CPS. It integrates Regret Theory (RT) and Preference Ranking for Organization Method for Enrichment Evaluation (PROMETHEE-1) method in a Hesitant Fuzzy (HF) environment. This method considers the psychological traits of decision-makers and effectively incorporates their hesitancy for the classification.

Findings

The findings highlight security (c10) as the foremost critical performance metric, followed by cost (c6), scalability (c9), traceability (c2) and trustworthiness (c1) to build connective infrastructure for CPS. For extensive coverage scenarios, like freight transportation, cellular connectivity (a2) emerges as the most suitable connectivity solution.

Practical implications

This study provides a roadmap to logistics managers for selecting a suitable connectivity infrastructure to enhance seamless connectivity in logistics operations and processes. Technology providers can utilize the findings to develop the CPS infrastructure for effective freight logistics management.

Originality/value

This research introduces a novel decision-making tool for making choices related to advanced technology assessment. It holds significant value in facilitating well-informed decisions in the digital transformation era.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

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