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Based on the ability, motivation and opportunity (AMO) theory, this study aims to investigate the role of digital human resources management (digital-HRM) practices in influencing hotel employee behaviors, especially their adoption of work-at-home (WAH).

The study was conducted in two stages in hotels in Vietnam. Stage 1 used a mixed method to develop an instrument to measure digital-HRM practices. In Stage 2, through a survey of 303 respondents, the research investigated digital-HRM practices’ additive and interactive effects on WAH.

The study shows that digital-HRM comprised five factors. Except for digital recruitment, the other digital-HRM practices significantly affected WAH. In addition, the research suggests that digital training and employee involvement should be combined to enhance employee willingness for WAH.

Drawing on the AMO theory, this study constructs a digital-HRM measurement scale to study the antecedents and consequences of these practices to improve employees’ digital work efficiency. In addition, through both additive and combinative (a two-way interaction) models, the study enhances the HRM and hotel management theory by understanding why digital-HRM practices are essential to boost employees’ digital competencies to adopt remote working.

By investigating the role of digital-HRM practices in improving employees’ adoption of WAH, this study provides empirical implications for hotels to manage digital-HRM practices better and thus makes remote working effective.

The existing literature reveals the lack of a deep understanding of how HRM practices can promote digital devices and services and their influence on employee behaviors, especially in the hotel sector. To the best of the authors’ knowledge, this study is unique in extending the AMO theory into the digital context to illuminate components of digital-HRM practices and clarify how digitalizing HRM practices can motivate hotel employees to accept WAH.

This paper aims to conceptually unite an ontology of cybernetics, bridging living and technical systems, to facilitate future epistemological and theoretical advancements applicable to highly technical societies by crafting a set of definitions that elucidate the nature of the world in which these systems operate.

The research uses a thematic synthesis of two systems/cybernetic traditions: complex adaptive systems and mechanology. The primary sources for this research were the main theses and correlated papers published in the Simondon case for mechanology, and the seminal literature preselected by the Santa Fe Institute for complex adaptive systems.

The study proposes the following concepts: Individuation: the emergence of new properties in an individual composed of synergistically related parts; Technical evolution: the notion that technical objects evolve into living beings; circular causality: the notion that feedback and feedforward processes shape the organisation and structure of systems and their relationship with the environment; The milieu refers to the part of the environment that has a relationship of co-production, co-dependency, and co-evolution with systems. Metastability is a state that transcends stability and instability and motivates changes in the system. Transduction is the cumulative process of individuation in which systems change structure and organization to maintain operational coherence with their surroundings.

The concepts the paper identifies can serve as a starting point for an extended study on the ontology of cybernetics or as the basis for an evolutionary epistemology both in humans and machines.