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Article
Publication date: 17 January 2025

Stephanie Jean Tsang and Lin Zhou

Concerns regarding the implementation of interventions to address misinformation have been prominent in Hong Kong and other regions. This study aims to explore the factors that…

Abstract

Purpose

Concerns regarding the implementation of interventions to address misinformation have been prominent in Hong Kong and other regions. This study aims to explore the factors that influence public support for digital platform regulation, media literacy education and legislation in the fight against misinformation.

Design/methodology/approach

This study utilized data from a nationally sampled survey in Hong Kong (N = 1,654) collected during the COVID-19 pandemic.

Findings

Perceptions of the direction in which misinformation is biased moderated the influence of the third-person perception on support for all three intervention types: digital platform regulation, media literacy education and legislation. As individuals differ in their focus on either penalizing those who spread misinformation or safeguarding themselves from potential consequences, varying strategies are favored. Media literacy education stands out as a preferred approach since it neither penalizes individuals nor restricts freedom of expression, offering a gentle form of intervention.

Practical implications

Governments may view media literacy education as a favorable intervention, as it garners support without infringing on free speech. Conversely, individuals advocating for more stringent measures, such as enforcement actions, may lean towards legislation rather than literacy education.

Originality/value

This research is unique in its simultaneous comparison and contrast of public support for three misinformation interventions. It underscores the significance of taking both third-person perceptions and perceptions of bias of misinformation into account when considering strategies to combat misinformation.

Details

Online Information Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 10 October 2024

Neda Azizi, Omid Haass, Piera Centobelli and Roberto Cerchione

The objectives of this research are two-fold. The first is to explore, describe and explain the relevance of the concept of Information Technology risk management (ITRM…

Abstract

Purpose

The objectives of this research are two-fold. The first is to explore, describe and explain the relevance of the concept of Information Technology risk management (ITRM) implementation processes. In this regard, we were required to understand the interaction between contextual issues, the ITRM framework itself, IT individual interpretations toward them and their effect on implementation. The second objective is to develop a theoretical model for use in guiding the design and analysis of the proposed empirical work. The study introduces a fresh perspective to an established research area. It is argued that without more emphasis on the dynamic nature of the implementation process, an incomplete understanding of the problem will result.

Design/methodology/approach

The study adopts an interpretive methodology to a multiple case study design gathering and analysing qualitative evidence. A series of three case studies was designed around 22 semi-structured in-depth interviews conducted to investigate IT individuals’ role in facilitating a successful ITRM implementation.

Findings

The findings provide new insights in relation to ITRM implementation by considering IT individual culture. The research develops a substantive theory involving a schematic model involving a set of theoretical propositions. These findings suggest a dynamic approach to implementing IT risk management framework — one that considers the interaction over time of intentions, context, process and action around risk management frameworks.

Research limitations/implications

This study makes important theoretical contributions to the understanding of organizational implementations by taking a dynamic view of implementation, identifying different individual IT culture archetypes, emphasizing the role of social aspects and developing a set of key factors and contextual conditions.

Practical implications

This model offers managers an understanding of how IT individual culture and the factors and contextual conditional work together over time to ensure a successful ITRM implementation. Meanwhile, it sheds some light on how managers treat IT individuals with different levels of experience differently.

Originality/value

We theorize IT individual culture and the factors and contextual conditional and show their effects on ITRM implementation success, thus making an essential contribution to the information systems and implementation research and practice. Moreover, we provide a novel methodology to conceptualize ITRM implementation as a cultural process through which IT people socially construct the meanings and purposes of their work activities. This research answers scholars’ call to construct more accurate explanations of innovation outcomes in an increasingly IS implementation world.

Details

Information Technology & People, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 4 June 2024

Sin-Er Chong, Siew-Imm Ng, Norazlyn Binti Kamal Basha and Xin-Jean Lim

In the vibrant world of social commerce (SC), where information flows freely, interactions thrive and online purchases abound, there is an escalating challenge. Users are…

Abstract

Purpose

In the vibrant world of social commerce (SC), where information flows freely, interactions thrive and online purchases abound, there is an escalating challenge. Users are uninstalling and disengaging due to approach and avoidance stimuli, a trend mirroring the approach-avoidance motivation model (AAMM). Our study, anchored in AAMM and the stimulus-organism-response (SOR) model, aims to dive into the complex dynamics of these factors that shape users' SC continuance intentions.

Design/methodology/approach

Our findings, drawn from 472 SC users in Malaysia, paint an intriguing research framework via PLS-SEM analysis by testing the proposed hypotheses. A purposive sampling technique was utilized, deliberately selecting respondents based on specific criteria. Subsequently, data were gathered through the distribution of face-to-face questionnaires at selected shopping malls, facilitating a focused and comprehensive exploration of consumer perspectives.

Findings

The empirical results demonstrate the following: (1) Users' determination to stay engaged on SC platforms hinges on approach factors, like emotional support, surveillance gratification and multisensory gratification. (2) Simultaneously, avoidance factors such as technostress and perceived deception exert their negative influence. (3) Flow experience, rooted in flow theory, emerges as the underlying mechanism connecting these duality stimuli, influencing the continuance intention.

Originality/value

In a departure from conventional research, our study pioneers a comprehensive approach and boldly confronts the research gap by introducing a rich tapestry of antecedents, embracing both the appeal of approach factors and the deterrence of avoidance ones, using the AAMM that sheds light on how individuals navigate between embracing opportunities and avoiding pitfalls based on perceived gains and losses. This holistic approach enables us to redefine our understanding of digital engagement dynamics, offering a captivating journey into the realm of user experience and intention that transcends the ordinary.

Details

Aslib Journal of Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 7 January 2025

Sin-Er Chong, Xin-Jean Lim, Siew Imm Ng and Norazlyn Kamal Basha

This research explores the impact of approach and avoidance drivers on users’ discontinuance usage intention (DUI) in social commerce (s-commerce). It also examines the mediating…

Abstract

Purpose

This research explores the impact of approach and avoidance drivers on users’ discontinuance usage intention (DUI) in social commerce (s-commerce). It also examines the mediating role of perceived enjoyment and the moderating role of autotelic personality traits.

Design/methodology/approach

Using a purposive sample of 465 s-commerce users in Malaysia, data analysis was conducted using partial least squares structural equation modeling (PLS-SEM).

Findings

This study demonstrates that informational support is a key approach driver, enhancing perceived enjoyment and reducing perceived deception and DUI. Although perceived deception does not directly affect perceived enjoyment, it significantly predicts DUI. Additionally, the impact of informational support on DUI is mediated by perceived enjoyment and moderated by autotelic personality.

Practical implications

S-commerce stakeholders, including platform developers, sellers and policymakers, can leverage these findings to foster a sustainable s-commerce environment. Implementing the proposed strategies can enhance perceived enjoyment and reduce DUI among current users.

Originality/value

This research advances s-commerce marketing and IS discontinuance studies by extending the approach-avoidance motivations model (AAMM) into s-commerce and incorporating autotelic personality as a moderating factor provides new insights into user DUI in this evolving field.

Details

Marketing Intelligence & Planning, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 11 October 2024

Jose Luis Ossa-Cardona

To describe how decision-making in the selection processes of managerial successors in business families is influenced by the use of cutting-edge technologies such as AI.

Abstract

Purpose

To describe how decision-making in the selection processes of managerial successors in business families is influenced by the use of cutting-edge technologies such as AI.

Design/methodology/approach

Systematic literature review of 65 articles indexed in Scopus and in the main specialized journals on family businesses.

Findings

The integration of AI and algorithms, specifically in selection procedures, raises major questions and faces legal and ethical issues that affect employee performance, moral commitment and fairness in the processes. These aspects are important to ensure transparency, fairness and accountability as they provide insight into the practices of business families and how succession challenges such as the possibility of using signaling games and addressing gender biases and information asymmetries that have been reported in past research could be complemented by these actions.

Research limitations/implications

The limitations of this research are mainly attributed to the exclusive use of a single database (Scopus), which could limit access to relevant literature; Furthermore, the exclusion of certain articles, despite focusing on prestigious journals on business families, may have overlooked relevant contributions; Furthermore, the 20-year scope of the literature review that ended in February and August 2024 omits subsequent publications that could have enriched the findings of this study.

Originality/value

To the best of the author’s knowledge, this study is the first of its kind to conduct a bibliometric analysis covering the line of successor selection and the process leveraged by new practices such as AI, an aspect that has been little addressed in the literature. In addition, this work traces aspects of decision-making that may affect selection. The research is of great value since it allows to illustrate in a consistent way the relationship between the selection of executive successors and how it is affected by the different decision-making processes in families, which allows to identify research gaps and make strategic decisions regarding the management of successions in BFs. Furthermore, this research provides a framework for future research in this area.

Details

Journal of Family Business Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2043-6238

Keywords

Article
Publication date: 12 February 2025

Caterina Manfrini and Cameron Duff

Across the public sector, and especially in the delivery of health and social care and support, practicing innovation is a difficult and seldom rewarding activity. The…

Abstract

Purpose

Across the public sector, and especially in the delivery of health and social care and support, practicing innovation is a difficult and seldom rewarding activity. The organisational barriers inhibiting innovation adoption in healthcare settings have been widely discussed. What is less well understood is what motivates staff to persist with innovation efforts despite these barriers. This paper contributes to recent studies of the role of care and compassion in innovation processes within social care settings not only to generate new insights into the motivations underpinning innovation efforts but also to help illuminate how staff overcome barriers to innovation.

Design/methodology/approach

We crafted a series of vignettes from our recent ethnographic studies of innovation across the health and social care sectors in Australia and Denmark, involving semi-structured interviews, observation and field notes. Within the Danish case, we explore an instance involving a formal organisational focus on identifying and sustaining innovation within local service deliver. With the Australian case, we present an informal approach, where the process of identifying and sustaining innovation derives from moments of spontaneous employee engagement and initiative.

Findings

Reflecting on the examples of “frugal innovation” presented in these vignettes, the major contribution of this study is to situate care and compassion as critical social, affective and material aspects of the practice of innovation in health and social care settings. Our analysis indicates how the practice of innovation is shaped by diverse relations of caregiving, where compassion emerges as a key source of motivation, aspiration and application that inspires staff to seek novel solutions to enduring healthcare challenges.

Originality/value

We develop our argument with reference to recent interdisciplinary orientations to care and compassion in the healthcare literature, incorporating contributions from feminist scholars and the ongoing articulation of feminist care ethics in the study of innovation.

Details

Journal of Organizational Ethnography, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2046-6749

Keywords

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