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More than eight in ten people worldwide identify with a religious group. In addition, people often engage with spiritual and religious content despite having no formal beliefs or affiliations. Spirituality remains a prominent feature of Western and Westernised information-based societies and cultures; however, people’s everyday interactions with spiritual and religious information have received disproportionate attention in information and library science research. Accordingly, this paper aims to understand how scholars have explored religion and spirituality in information research and identify current and emerging trends in the literature.

This paper analyses 115 peer-reviewed articles, 44 book chapters, 24 theses and 17 unrefereed papers published between 1990 and 2022 to present a narrative review of how scholars have explored spirituality and religion in information research. The reviewed literature is first organised into spirituality-related and religion-related articles and thereafter analysed in Internet studies, information behaviour studies and galleries, libraries, archives and museums-related research groups.

Our analysis indicates scholars in Internet studies have researched both established and alternative religious interactions, and emerging research agendas seek to explore intersections between traditional religious authority and modern Internet-facilitated engagements. Information behaviour scholars have examined interactions in Christianity and Islam, focused primarily on Western contexts and conventional interactions, with emerging research aiming to explore diverse contextual and methodological combinations. Finally, GLAM researchers have investigated the practicality, suitability, and appropriateness of spirituality and religion-related service provisions; however, a clear research agenda is currently lacking in spirituality and religion information research more broadly.

This paper is the first review of the spirituality and religion-related information research spanning Internet studies, information behaviour studies and galleries, libraries, archives and museums research domains.

This study investigates the dual roles of emotion and cognition in shaping customer experiences within the hospitality sector, examining their distinct impacts on the formation of customer loyalty.

Employing a sequential exploratory mixed-method design, this research integrates qualitative interviews with eighteen hospitality managers and a quantitative survey involving 595 customers to develop and validate a new instrument measuring affective and cognitive experiential states for general hospitality consumers.

The study's results reveal that emotional experiences strongly correlate with affective loyalty, while cognitive experiences significantly influence cognitive loyalty. The study contributes to the existing literature by introducing a robust instrument that effectively captures the experiential dimensions, offering insights into customer loyalty formation.

The reliance on retrospective self-reporting in the quantitative phase may introduce recall bias, potentially limiting the precision of the findings. Future research should seek to mitigate this by employing real-time data capture methods.

The newly developed measurement tool presents a practical solution for industry professionals aiming to enhance customer experience management by focusing on both affective and cognitive aspects, thus facilitating targeted strategies to cultivate customer loyalty. The implications for service design suggest that both emotional and cognitive elements must be considered to optimize customer experiences and drive loyalty.

This work advances the theoretical understanding of customer experience by distinguishing between its affective and cognitive dimensions and their respective contributions to loyalty. It offers a validated empirical tool, setting a foundation for future investigations.

This paper investigates the intersectionality of entrepreneurial masculinity within the context of venture accelerators. As such, it aims to shed light on how intersecting factors influence the construction and expression of masculinity among male entrepreneurs in venture accelerators.

This research is based on an in-depth analysis of four distinct accelerator cohort groups, employing a semi-structured interview approach. Interviewees were conducted with four accelerator managers and 52 male accelerator participants across four distinct accelerator cohort groups. Such a methodological choice is deemed instrumental in unravelling the nuanced dynamics within accelerator environments and their implications on hegemonic masculinity.

This study elucidates the nuanced ways in which men navigate the venture accelerator landscape. The findings revealed that the accelerator environment facilitated the reinforcement of traditional masculine behaviours. Whilst diversity was ostensibly valued, its acceptance decreased if it posed a challenge to male dominance or stereotypical masculine traits. Indeed, there was marginalisation of nontraditional expressions of masculinity, leading to a sense of “othering”.

By integrating intersectionality theory into the examination of masculine dynamics within venture accelerator contexts, this study expands current understanding of venture accelerator environments and their effects on both traditional and nontraditional forms of hegemonic masculinity. In particular, we highlight the impact of non-intersectional institutional norms on male entrepreneurs who deviate from traditional stereotypes. As such, we advance the understanding of venture accelerators by examining how they perpetuate and reinforce traditional masculine norms, even in environments that strive for diversity.

The narrow purpose of this article is to review de Fremery’s (2024) book about the bibliographic foundations of information science. The broader purpose is to consider the actual as well as the potential relevance of the field(s) of bibliography for information science besides the book under review.

This review essay examines the arguments put forward by de Fremery (2024), introduces concepts and traditional lore from the study of bibliography and presents internal conflicts or paradigms in the field of bibliography. It relates this information to foundational issues in information science.

De Fremery’s basic ambition of basing information science in the field of bibliography is important, and so is the attempt to consider bibliography in relation to contemporary information technologies such as machine learning and data science. The book under review fails, however, to describe the relations between different positions in bibliography, such as enumerative, analytical, descriptive, critical and historical bibliography in relation to information science. It rather tends to make problematic claims, for example, that scientific experiments are based on bibliographical methods, and to describe the relation of bibliography to information science on the basis of such interpretations. Nonetheless, the book is a serious attempt to consider the field of bibliography and thereby support the focus on documents in information science.

Information science often suffers because of ambiguities in the concept of information. When information science is understood as the study of literature-based answering, much else falls into place. The field of bibliography is a core concept for this understanding and re-orientation of information science, for example, by establishing the core relation between bibliography, information searching and knowledge organization.

This paper looks at mainstream lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA+) support services in Aotearoa New Zealand, which predominantly center white queer voices and services and fail to account for the intersectional identities of young ethnic queers.

This exploratory, qualitative study investigated the social and professional support experienced and responded to by 43 young ethnic queers living in Aotearoa New Zealand, who were between 18 and 35 years of age. Participants identified as queer, non-binary, gay, pansexual, demisexual, gender fluid, non-binary and trans among others and held ethnic heritage from Africa, Asia, the Middle East and the Americas. Persadie and Narain's Mash Up methodological approach (2022) was used to analyze the data. Mash Up allowed us to understand the intersectional spaces of queer ethnic lives in white-dominated spaces, the ways in which young ethnic queers resisted the marginalization of their racialized being and took agency to counter actions and decisions that negated their presence and intersectional identities.

The findings from the study showed that young ethnic queers responded to the lack of adequate support services by establishing their own voluntary organizations and support networks. The study revealed that ethnic queer young people were critical of the white-dominated LGBTQIA+ support organizations; they created their own transformative spaces where they found “family” and community where they could be open about their queerness without the fear of rejection and stigma, while still advocating for equitable resources and an intersectional approach in queer mainstream services.

This paper provides valuable information on the lack of support for queer ethnic young people in Aotearoa New Zealand. The absence of information on the needs of this group poses a challenge to government departments, which rely on data to inform policy and allocate resources. The limited research and knowledge of this community make them less visible and, consequently, less likely to be given resources. It also means that harmful practices and behaviors toward queer ethnic young people by families and communities are more likely to go unnoticed and unaddressed. The paper also shows that the agency of young ethnic queers to create their own transformative spaces and to challenge the white-centric spaces, which have failed to consider their intersectional identities, has been instrumental to their well-being.