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1 – 10 of 81Yang Tian, Tak Jie Chan, Tze Wei Liew, Ming Hui Chen and Huan Na Liu
Social media usage has been documented to affect the psychological well-being of its users. This study aims to examine how social media overload influences cognitive fatigue among…
Abstract
Purpose
Social media usage has been documented to affect the psychological well-being of its users. This study aims to examine how social media overload influences cognitive fatigue among individuals in Malaysia.
Design/methodology/approach
This study employed a comprehensive research framework based on the stressor-strain-outcome (SSO) model to examine how perceived overload affects social media cognitive fatigue through emotional exhaustion and anxiety. Survey data were gathered from 451 social media users in Malaysia, and data analysis was performed using PLS-SEM.
Findings
The findings revealed that information overload, communication overload and interruption overload are antecedents of emotional exhaustion. Communication overload, interruption overload and cognitive overload were identified as antecedents of anxiety, while emotional exhaustion and anxiety were confirmed as predictors of social media cognitive fatigue. However, pathway analysis indicated no relationship between emotional exhaustion and anxiety.
Originality/value
Our study contributes to the literature on media technology and media psychology by examining the psychological mechanisms (emotional exhaustion and anxiety). The findings offer implications for service providers, practitioners and social media users, as they facilitate measures and strategies to mitigate the adverse effects of social media while elevating psychological well-being.
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Yang Tian, Tak Jie Chan, Tze Wei Liew, Ming Hui Chen and Huan Na Liu
Electronic wallets (e-wallet) systems have revolutionized transactional activities, prompting individuals to adopt digital payment methods. This study investigates the…
Abstract
Purpose
Electronic wallets (e-wallet) systems have revolutionized transactional activities, prompting individuals to adopt digital payment methods. This study investigates the determinants of the continuance intention of the e-wallet system Touch 'n Go in Malaysia. We propose a framework integrating the diffusion of innovation theory (DOI) and mental accounting theory, thereby assessing the impacts of product-related factors (convenience, compatibility, perceived risk and perceived compatibility) and the moderating role of personal-related factors [personal innovativeness (PI) and personal anxiety].
Design/methodology/approach
Data were collected involving 381 Malaysian Touch 'n Go users. The partial least squares structural equation modeling (PLS-SEM) was applied as a data analysis technique.
Findings
As demonstrated by the results, convenience serves as a facilitator, while perceived risk acts as an inhibitor, influencing the continuance intention of the application. Compatibility and perceived complexity are found to be insignificant antecedents. However, neither PI nor personal anxiety was found as moderators.
Originality/value
This research brings contributions to the electronic commerce literature by extending the understanding of the predictors and moderators of the continuance intention of Touch 'n Go users in Malaysia. We discuss how these findings implicate the two theories and offer insights for service providers and policymakers to promote the post-adoption intentions of Touch 'n Go.
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This paper studies the determinants for the desirability of the public-private partnership (PPP) mode in infrastructure development.
Abstract
Purpose
This paper studies the determinants for the desirability of the public-private partnership (PPP) mode in infrastructure development.
Design/methodology/approach
The author manually collects data on over 12,000 PPP projects in China, and regard the successful transition and abnormal termination as signals for the mode’s desirability and undesirability, respectively. Then, guided by relevant theories in the literature, the author investigates the impact of various project characteristics on the projects’ successful transition and abnormal termination.
Findings
First, execution-stage projects in industries where government support is indispensable, or where quality improvement is more important than cost reduction, face higher likelihood of abnormal termination. But such negative effects are mitigated if state-owned enterprises (SOEs) participate in the social party. Second, the structure of social party matters. The participation by private firms in the social party increases the termination likelihood, while the decentralization of the social party decreases it. Third, pre-execution projects with government payment or subsidies are more likely to enter into the execution stage.
Practical implications
Regulations on participation by SOEs in PPPs, such as policy [2023 No. 115] announced by State Council, should take industrial heterogeneity into consideration.
Originality/value
Using a large sample, the author empirically tests the seminal PPP-related theories in the literature. The author also uncovers some unique stylized facts about PPPs in China, especially the impact of SOE participation in the social party on PPP survival.
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Caiyun Cui, Tingyu Xie, Yong Liu, Meng Liu, Huan Cao and Huilian Li
This paper aims to explore the influencing factors of public perceived efficacy of emergency infrastructure projects based on the triadic interactive determinism, and analyze the…
Abstract
Purpose
This paper aims to explore the influencing factors of public perceived efficacy of emergency infrastructure projects based on the triadic interactive determinism, and analyze the relationship among these factors.
Design/methodology/approach
Based on the triadic interactive determinism, we explored the factors influencing public perceived efficacy of emergency infrastructure project and empirically verified the relationship among these factors and perceived efficacy by using data drawn from a questionnaire survey of 491 residents near Leishenshan Hospital, Jiangxia District, Wuhan, China.
Findings
Prior experience, emotional response, personal expectation, public trust, context message and interactivity level, namely behavior, individual and environment, affect the perceived efficacy of public emergency infrastructure projects.
Practical implications
The results offer an insight into public perceived efficacy of emergency infrastructure project from the perspective of antecedents in a triadic reciprocal determinism, which provides a reference basis for the sustainable development of the emergency infrastructure projects. This study also suggests valuable practical implications to government departments to improve the quality of administrative decision-making effectively.
Originality/value
Although existing studies have found some influencing factors of public perceived efficacy in general infrastructure, there is still a lack of systematic carding and quantitative description of influencing factors of public perceived efficacy of emergency infrastructure projects. This study bridges this gap by exploring the determinants and their influencing relationship of public perceived efficacy especially for emergency infrastructure projects.
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Inmaculada García-Maroto, Elena Higueras-Castillo, Francisco Muñoz-Leiva and Francisco Liebana-Cabanillas
The purpose of this study is to analyze environmentally responsible tourist behavior in a socially responsible destination. Specifically, this study explores the relationship…
Abstract
Purpose
The purpose of this study is to analyze environmentally responsible tourist behavior in a socially responsible destination. Specifically, this study explores the relationship between destination social responsibility and environmentally responsible behavior (ERB) using the stimulus–organism–response model as a theoretical framework.
Design/methodology/approach
The research sample is composed of Spanish tourists over 18 years of age who have visited one of the selected urban tourist destinations: Malaga, Barcelona, Madrid, Palma de Mallorca and Bilbao; therefore, all participants confirmed having visited one or more of the above destinations and coming from a different place, thus confirming that in no case were they residents. Data collection used a non-probabilistic sampling method with quotas reflecting the demographic makeup of the Spanish population. Information was gathered in July 2023 through an online survey using a structured questionnaire. Before the main study, a pilot investigation ensured the reliability and clarity of the measurement scales.
Findings
It is concluded that the proposed behavior model is satisfactory and allows for explaining the ERB of tourists, whose main determinants are place attachment, perception of the destination’s social responsibility, environmental concern and perceived effectiveness.
Originality/value
The main contribution expected from this study is the proposal of a conceptual model, in the environment of socially responsible destinations, that allows for the completion of the proposals made in the specific literature on ERB in the context of urban tourism.
目的
本研究探讨在具有社会责任关注的城市旅游目的地中, 游客的环保行为, 并提出了基于“刺激-有机体-反应”(SOR)框架的概念模型。研究旨在识别目的地社会责任(DSR)、环境关注、地方依恋和感知效能如何影响游客的环保行为(ERB)。
设计/方法/途径
通过在线问卷调查收集了400名访问过西班牙五个城市旅游目的地的西班牙游客的数据。采用结构方程模型(SEM)验证提出的模型并测试假设。构念通过可靠且验证过的量表进行测量, 以确保数据质量。
研究发现
结果证实了SOR框架中的关系:DSR对环境关注、地方依恋和感知效能有正向影响。环境关注和地方依恋在DSR对ERB的影响中起中介作用。研究强调了地方依恋和感知效能作为关键因素, 将环境关注转化为环保行为。提出的模型解释了ERB方差的64.5%。
独创性
本研究扩展了在城市旅游情境中对环保行为的理解, 强调了DSR作为情感和行为结果催化剂的作用。通过将多种理论视角整合到统一模型中, 该研究为城市目的地如何利用社会责任促进可持续发展和游客参与提供了新的见解。
Propósito
Este estudio investiga el comportamiento turístico ambientalmente responsable en destinos urbanos con un enfoque en la responsabilidad social, proponiendo un modelo conceptual basado en el marco de Estímulo-Organismo-Respuesta (SOR). La investigación tiene como objetivo identificar cómo la responsabilidad social del destino (DSR), la preocupación ambiental, el apego al lugar y la percepción de eficacia influyen en el comportamiento ambientalmente responsable (ERB) de los turistas.
Diseño/metodología/enfoque
Se recopilaron datos mediante una encuesta en línea realizada a 400 turistas españoles que visitaron cinco destinos urbanos en España. Se utilizó modelado de ecuaciones estructurales (SEM) para validar el modelo propuesto y probar las hipótesis. Los constructos se midieron utilizando escalas confiables y validadas para garantizar la calidad de los datos.
Resultados
Los resultados confirman las relaciones dentro del marco SOR: la DSR influye positivamente en la preocupación ambiental, el apego al lugar y la percepción de eficacia. La preocupación ambiental y el apego al lugar median el efecto de la DSR en el ERB. El estudio destaca el apego al lugar y la percepción de eficacia como factores críticos que transforman la preocupación ambiental en comportamiento ambientalmente responsable. El modelo propuesto explica el 64,5% de la varianza del ERB.
Originalidad
Esta investigación amplía la comprensión del comportamiento ambientalmente responsable en contextos de turismo urbano, enfatizando el papel de la DSR como un catalizador de resultados emocionales y conductuales. Al integrar diversas perspectivas teóricas en un modelo unificado, el estudio ofrece nuevos conocimientos para que los destinos urbanos aprovechen la responsabilidad social en la promoción de la sostenibilidad y el compromiso turístico.
Details
Keywords
- Environmentally responsible behavior
- Destination social responsibility
- Place attachment
- Environmental concern
- Perceived effectiveness
- Stimulus–organism–response model
- 环境负责任行为
- 目的地社会责任
- 地方依恋
- 环境关注
- 感知效能
- 刺激-有机体-反应模型
- Comportamiento ambientalmente responsable
- Responsabilidad social del destino
- Apego al lugar
- Preocupación por el medio ambiente
- Eficacia percibida
- Modelo Estímulo-Organismo-Respuesta
Huan Yang, Xinyuan Zhao, Gui Huang, Long Zhang and Yi Zhang
Managers in China prioritize the cultivation of loyal employees, resulting in positive effects associated with leader-member exchange (LMX). However, fragmented evidence suggests…
Abstract
Purpose
Managers in China prioritize the cultivation of loyal employees, resulting in positive effects associated with leader-member exchange (LMX). However, fragmented evidence suggests that LMX also can trigger deviant behavior. LMX provides employees with access to resources, while it also harbors potential risks for deviant behaviors. Based on the cognitive-affective system theory of personality and resource-related theories, this study aims to explore the double-edged sword effects of LMX by examining how LMX influences interpersonal deviant behaviors through emotional and cognitive pathways, respectively.
Design/methodology/approach
This study involved three waves of paired data surveys that were conducted in China over one month, and a total of 117 leaders and 235 subordinates participated in this study.
Findings
Even though LMX as a job resource reduces workplace anxiety, LMX also generates work overload for employees. Workplace anxiety and work overload further result in interpersonal deviant behavior. Narcissistic admiration, as a personality trait, can weaken the mediating role of work overload but not that of workplace anxiety.
Practical implications
The finding can help managers pay attention to negative effect of LMX and provide suggestions for preventing employees’ workplace deviant behavior.
Originality/value
The findings revealed how LMX leads to negative outcomes in the workplace. In addition, the results demonstrated the buffering effect of narcissistic admiration on the negative effect of LMX.
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Mengyuan Xu, Ruixue Zhao, Mengyao Li, Stephen Nicholas, Elizabeth Maitland, Jinnan Zhang, Huan Jia, Jing Wang and Wenhua Wang
The study aims to address the gap between leaders’ preventative self-regulatory focus and its impact on Chinese primary care physicians (PCPs) well-being, measured by work–family…
Abstract
Purpose
The study aims to address the gap between leaders’ preventative self-regulatory focus and its impact on Chinese primary care physicians (PCPs) well-being, measured by work–family spillover stress and work exhaustion and on healthcare quality, measured by preventive service delivery and clinical guideline adherence.
Design/methodology/approach
This paper conducted a cross-sectional in-person survey with 38 leaders and 224 PCPs in 38 primary health centers (PHCs) in Jinan, Tianjin, Shenzhen and Shanghai. Guided by the regulatory focus theory, this paper built hierarchical linear regression models to examine the association between the leadership’s regulatory focus and physician burnout, work–family conflict, clinic guideline adherence and preventive service delivery.
Findings
This paper added the knowledge of leadership’s regulatory focus impact on the well-being and medical service quality of PCPs. Prevention regulatory focus of leaders was significantly associated with work exhaustion and physicians’ reported work–family conflict. There is no significant association between leadership’s prevention regulatory focus and PCPs’ preventive service delivery or clinical guideline adherence.
Research limitations/implications
Data on the regulatory focus of PCPs were not collected. Future studies should collect longitudinal data, allowing for exploration of the mechanism.
Practical implications
This paper revealed that PHC leaders should restructure their leadership focus away from preventive regulatory behavior, promoting a team atmosphere and enhancing PCP attitudes, behaviors and well-being.
Social implications
To improve the well-being of PCPs and the quality of medical services, our results recommend a focus on establishing a positive organizational culture and addressing the emotional and professional needs of PCPs. To achieve these aims, policymakers should implement measures that promote a more comprehensive and balanced regulatory focus within PHC institutions. These measures should aim to create an environment that supports physician well-being and enhances the quality of healthcare services. Providing ample resources and support, promoting a collaborative team atmosphere and encouraging open communication are vital to empowering PCPs.
Originality/value
This study examined the preventive regulatory focus of PHC leaders on the well-being and medical service quality of PCPs in China.
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Juan Wang, Rongjie Wei and Huan Zhang
This study is of great significance in revealing the interactive and coordinated relationship between tourism development and the ecological environment, improving the level of…
Abstract
Purpose
This study is of great significance in revealing the interactive and coordinated relationship between tourism development and the ecological environment, improving the level of environmental governance in the process of tourism economic development and realising the dual-carbon goal and sustainable development of the tourism industry.
Design/methodology/approach
This paper performs slack-based measure (SBM)-data envelopment analysis (DEA) analysis, benchmark regression and threshold effect measurement on a sample of 277 cities in China from 2011 to 2019, to estimate the impact of the digital economy on tourism eco-efficiency and to identify the moderating role of environmental regulation.
Findings
China’s tourism eco-efficiency shows a spatio-temporal characteristic of steady growth amid fluctuations. The digital economy has a positive facilitating effect on tourism eco-efficiency, which is non-linear with a single threshold effect (0.631), and when the level of the digital economy exceeds the threshold value, its facilitating effect increases from 0.696 to 0.927. Environmental regulation does not play the role of “the icing on the cake” during the digital economy’s impact on tourism eco-efficiency.
Originality/value
This study for the first time includes the digital economy, eco-efficiency and environmental regulation in the research perspective, and analysed the mechanism of action between the three, expanding the depth of research on the digital economy and environmental regulation in the field of tourism. Meanwhile, based on the development needs of policy specialisation and industrial refinement, this study has strong practical significance when conducted at the city level.
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Xiaofan Wei, Qing Xu and Huan Chen
This study aims to explore the perceptions of follower identities among Chinese youth and the formation of these identities within the context of use and gratification theory and…
Abstract
Purpose
This study aims to explore the perceptions of follower identities among Chinese youth and the formation of these identities within the context of use and gratification theory and mediated relationships.
Design/methodology/approach
Interviews were conducted with 22 individuals who followed digital influencers on various social media platforms, and a general inductive approach was followed to analyze the collected data.
Findings
The research uncovered that influencers’ followers view themselves as learners, advisees, surveillants, friends and sponsors, aligning these identities with their reasons for following influencers. These reasons are classified as either emotionally or functionally driven. The study further highlights the critical role these motivations and identities play in influencing the followers’ intentions to buy products and brands endorsed by influencers. Followers motivated by utilitarian reasons focus more on the product’s functionality and practical value, whereas those attracted to influencers for their unique personalities and perceived personal connections place greater importance on the products’ symbolic value.
Originality/value
Despite the widespread attention the influencer market has garnered, scant literature has deeply explored the psychological mechanisms behind individuals’ behavior in following influencers and their subsequent purchasing intentions. This study introduces new insights into influencer marketing by focusing on followers’ psychological motivations, offering a refined understanding of their impact on the dynamics of digital marketing.
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Zhengbiao Han, Huan Zhong and Preben Hansen
To reveal the emotions and information needs expressed by Chinese parents of children with autism spectrum disorder (ASD) in an online forum, and their relationship.
Abstract
Purpose
To reveal the emotions and information needs expressed by Chinese parents of children with autism spectrum disorder (ASD) in an online forum, and their relationship.
Design/methodology/approach
The 10,062 data were from “Yi Lin”, China’s largest online forum for ASD. Open coding identified parents’ emotions and information needs, and a chi-squared test explored the correlation.
Findings
First, parents’ emotions were categorized into four themes: emotions about coping with their child’s care, emotions about the parents’ own behavior, emotions about social support with other parents and emotions about anticipating the future. Parents’ overall emotions were negative (72.47%), while the tendency of emotions varied among the four themes. Second, five information needs topics were expressed: intervention and training of ASD, parenting experiences, schooling issues, social interaction and support and future development. Different information needs topics contained different themes of emotions. Third, the tendency of emotions and expression of information needs were significantly correlated. Negative emotions had a statistically significant correlation in expression of information needs.
Originality/value
This study reveals the relationship between the emotions and information needs expressed by parents of children with ASD. The ASD forum could develop emotional support modules and functions for parents and facilitate emotional communication between parents.
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