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1 – 10 of 48Nadia A. Abdelmegeed Abdelwahed and Abdul Wahid Zehri
In this study, the researchers explored the influence of service quality-related constructs on patients’ satisfaction with Egyptian health-care centers.
Abstract
Purpose
In this study, the researchers explored the influence of service quality-related constructs on patients’ satisfaction with Egyptian health-care centers.
Design/methodology/approach
In this study, the researchers used a quantitative approach and concluded the study based on 316 valid cases collected from patients of Egyptian health-care centers.
Findings
Using path analysis with analysis of moment structures (AMOS), this study's results demonstrate that reliability and responsiveness, empathy, nursing care and medical care positively affect patients' satisfaction. On the other hand, the tangibles have a negative effect on patient satisfaction.
Practical implications
This study’s findings benefit policymakers by shaping evidence-based policies. Health-care managers can implement strategies that prioritize the identified factors and can foster a more patient-centric and effective health-care system. Also, this study’s findings guide health-care institutes to maintain human rights by serving poor and needy patients. More generally, this study's outcomes enrich the depth of the domain literature.
Originality/value
This study’s findings add to the existing knowledge and fill contextual gaps by confirming patients’ satisfaction with the service quality of Egyptian health-care centers.
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Keywords
Yanan He, Xindong Zhang, Panpan Hao, Xiaoyong Dai and Haiyan Xue
This paper investigates whether China's R&D tax deduction policy triggers firms to manipulate their R&D expenditures upward.
Abstract
Purpose
This paper investigates whether China's R&D tax deduction policy triggers firms to manipulate their R&D expenditures upward.
Design/methodology/approach
This paper employs the ratio of actual tax savings as a proxy for the benefits of the R&D tax deduction policy based on manually collected and systematically cross-checked data. The relationship between tax benefits and abnormal R&D spending is estimated in a sample of Chinese A-share listed companies for the period 2007–2018.
Findings
The findings suggest that tax deductions lead to positive abnormal R&D spending and that this deviation in R&D spending may be attributed to firms' upward R&D manipulation for tax avoidance. The results also indicate that this behavior is more significant for the period after the policy revision, in non-HNTEs (high and new technology enterprises), and in firms with a high ratio of R&D expenses.
Research limitations/implications
It is difficult to establish a sophisticated and unified model to identify the specific strategy of upward R&D manipulation that firms use to obtain tax benefits.
Practical implications
Managers should take into account upward R&D manipulation when designing governance mechanisms. Policymakers in developing countries may further pursue preferential tax policies that cover every stage of innovation activities gradually; the local provincial governments need to leverage their proximity and flexibility advantages to develop a tax collection and administration system.
Originality/value
This study contributes to the understanding of the complex effect of R&D tax incentives and helps more fully illuminate firms' upward R&D manipulation behavior from the perspective of tax planning strategies, which are underexplored in previous research.
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Peng Wu, Heng Su, Hao Dong, Tengfei Liu, Min Li and Zhihao Chen
Robotic arms play a crucial role in various industrial operations, such as sorting, assembly, handling and spraying. However, traditional robotic arm control algorithms often…
Abstract
Purpose
Robotic arms play a crucial role in various industrial operations, such as sorting, assembly, handling and spraying. However, traditional robotic arm control algorithms often struggle to adapt when faced with the challenge of dynamic obstacles. This paper aims to propose a dynamic obstacle avoidance method based on reinforcement learning to address real-time processing of dynamic obstacles.
Design/methodology/approach
This paper introduces an innovative method that introduces a feature extraction network that integrates gating mechanisms on the basis of traditional reinforcement learning algorithms. Additionally, an adaptive dynamic reward mechanism is designed to optimize the obstacle avoidance strategy.
Findings
Validation through the CoppeliaSim simulation environment and on-site testing has demonstrated the method's capability to effectively evade randomly moving obstacles, with a significant improvement in the convergence speed compared to traditional algorithms.
Originality/value
The proposed dynamic obstacle avoidance method based on Reinforcement Learning not only accomplishes the task of dynamic obstacle avoidance efficiently but also offers a distinct advantage in terms of convergence speed. This approach provides a novel solution to the obstacle avoidance methods for robotic arms.
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Lara Agostini, Anna Nosella, Riikka Sarala and Corinne Nkeng
Strategic flexibility (SF) has become increasingly important for firms because of the fast changes in the external environment. In line with the practical importance of SF, an…
Abstract
Purpose
Strategic flexibility (SF) has become increasingly important for firms because of the fast changes in the external environment. In line with the practical importance of SF, an emerging research field has developed around it that has attempted to understand the nature of SF and the key relationships. The aim of this study is to unveil the semantic structure of the recent literature on SF and to suggest new promising areas for future research.
Design/methodology/approach
The authors conduct a systematic literature review with a bibliographic analysis technique, which allows authors to identify the main recent streams in the literature, as well as offer reflections and suggestions for future research.
Findings
The authors uncover three main emerging areas in the research on SF, namely SF as a dynamic capability, the role of knowledge management for SF and the relationship between a firm SF and the external environment. The authors put forward three avenues for future research on SF: Avenue 1. SF, business model innovation (BMI) and other dynamic capabilities (DC), Avenue 2. Digital technologies and SF/organizational agility and Avenue 3. SF and sustainability. Articles included in the special issue entitled “A strategic perspective on flexibility, agility and adaptability in the digital era” contribute to Avenue 2, thus paving the way for filling some of the identified gaps regarding the relationship between SF and digitalization.
Originality/value
To the best of authors’ knowledge, this is the first literature review on SF that uses a bibliometric approach to draw conclusions on the findings in the literature. The review contributes to the theoretical understanding of SF by illustrating and explicating core topics that have persisted over time, as well as by presenting three main avenues for further developing authors’ knowledge around SF.
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Yi liu, Ping Li, Boqing Feng, Peifen Pan, Xueying Wang and Qiliang Zhao
This paper analyzes the application of digital twin technology in the field of intelligent operation and maintenance of high-speed railway infrastructure from the perspective of…
Abstract
Purpose
This paper analyzes the application of digital twin technology in the field of intelligent operation and maintenance of high-speed railway infrastructure from the perspective of top-level design.
Design/methodology/approach
This paper provides a comprehensive overview of the definition, connotations, characteristics and key technologies of digital twin technology. It also conducts a thorough analysis of the current state of digital twin applications, with a particular focus on the overall requirements for intelligent operation and maintenance of high-speed railway infrastructure. Using the Jinan Yellow River Bridge on the Beijing–Shanghai high-speed railway as a case study, the paper details the construction process of the twin system from the perspectives of system architecture, theoretical definition, model construction and platform design.
Findings
Digital twin technology can play an important role in the whole life cycle management, fault prediction and condition monitoring in the field of high-speed rail operation and maintenance. Digital twin technology is of great significance to improve the intelligent level of high-speed railway operation and management.
Originality/value
This paper systematically summarizes the main components of digital twin railway. The general framework of the digital twin bridge is given, and its application in the field of intelligent operation and maintenance is prospected.
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While prior studies predominantly focus on the overall impact of digital transformation on environmental, social and governance (ESG) performance, this study employs dynamic…
Abstract
Purpose
While prior studies predominantly focus on the overall impact of digital transformation on environmental, social and governance (ESG) performance, this study employs dynamic capability theory to examine two different dimensions of digital transformation, namely digital transformation quantity and digital transformation structure, and how they influence the ESG performance of enterprises. The mediating roles of social attention and green innovation are investigated to further explore the underlying mechanisms.
Design/methodology/approach
The authors apply fixed effects models and empirically test the hypotheses using samples of Chinese A-share listed companies from 2011 to 2020. In addition, difference-in-differences and instrumental variable methods are used in the robustness test.
Findings
When digital transformation is categorized into quantity and structure, the impact mechanisms are found to be distinct. Externally, digital transformation quantity attracts social attention, aiding enterprises in evolutionary adaptability and acquiring resources to support ESG practices. Internally, digital transformation structure fosters green innovation, enabling enterprises to overcome technical obstacles and harness technology’s potential to enhance their ESG performance.
Originality/value
This study contributes to the current knowledge by differentiating digital transformation into quantity and structure, which helps to further explore the mechanism of digital transformation on ESG and address the research gap. Meanwhile, the concept of adaptability in the dynamic capability theory is employed to construct the model, offering a deeper perspective and expanding the theory. This nuanced investigation of the mediating effects of social attention and green innovation elucidates how different dimensions of digital transformation contribute to the development and utilization of dynamic capabilities, thereby enhancing enterprises’ ESG performance.
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Guodong Ni, Qi Zhou, Xinyue Miao, Miaomiao Niu, Yuzhuo Zheng, Yuanyuan Zhu and Guoxuan Ni
New generation of construction workers (NGCWs) who were born in the 1980s and later have gradually become the main workforce of Chinese construction industry. They may behave…
Abstract
Purpose
New generation of construction workers (NGCWs) who were born in the 1980s and later have gradually become the main workforce of Chinese construction industry. They may behave differently when dealing with knowledge-related activities due to divergent characteristics caused by generational discrepancy. To provide a theoretical foundation for construction companies and safety managers to improve safety management, this research explores the factors and paths impacting the NGCWs' ability to share their safety knowledge.
Design/methodology/approach
Based on literature review, main factors that influence the safety knowledge sharing of the NGCWs were identified. Decision-Making Trial and Evaluation Laboratory and Interpretive Structural Modeling were applied to identify the hierarchical and contextual relations among the factors influencing the safety knowledge sharing of the NGCWs.
Findings
The results showed that sharing atmosphere ranked first in centrality and had a high degree of influence and being influenced, indicating itself an extremely important influencing factor of safety knowledge sharing of NGCWs. Six root influencing factors were identified, including individual characteristics, work pressure, sharing platform, incentive mechanism, leadership support and safety management system.
Research limitations/implications
The number of influencing factors of safety knowledge sharing of the NGCWs identified in this study is limited, and the data obtained by the expert scoring method is subjective. In future studies, the model should be further developed and validated by incorporating experts from different fields to improve its integrity and applicability.
Practical implications
The influencing factors identified in this paper can provide a basis for construction companies and safety managers to improve productivity and safety management by taking relevant measures to promote safety knowledge sharing. The research contributes to the understanding knowledge management in the context of the emerging market. It helps to answer the question of how the market can maintain the economic growth success through effective knowledge management.
Originality/value
This paper investigates the influencing factors of NGCWs' safety knowledge sharing from the perspective of intergenerational differences, and the 13 influencing factor index system established expands the scope of research on factors influencing safety knowledge sharing among construction workers and fills the gap in safety knowledge sharing research on young construction workers. Furthermore, this paper establishes a multi-layer recursive structure model to clarify the influence path of the influencing factors and contributes to the understanding of safety knowledge sharing mechanism.
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Zhibo Yang, Ming Dong, Hailan Guo and Weibin Peng
This study examines the role of digital transformation intentions in enhancing the perceived resilience of firms, with a focus on China’s manufacturing sector. It investigates the…
Abstract
Purpose
This study examines the role of digital transformation intentions in enhancing the perceived resilience of firms, with a focus on China’s manufacturing sector. It investigates the mediating role of knowledge sharing and the moderating impact of transformational leadership.
Design/methodology/approach
A quantitative approach was employed, collecting data from 347 manufacturing firms. Participants included managers and MBA students involved in digital transformation projects. The study utilized statistical analysis to explore the relationships between digital transformation intentions, knowledge sharing, transformational leadership and perceived firm resilience.
Findings
The analysis reveals that knowledge sharing is a critical mediating factor between digital transformation intentions and perceived firm resilience. Additionally, transformational leadership significantly strengthens this relationship, highlighting its importance in the successful implementation of digital initiatives.
Research limitations/implications
The study is geographically and sectorally limited to China’s manufacturing sector, which may affect the generalizability of the findings. Future research could explore other sectors and regions to validate and extend the results.
Practical implications
The findings underscore the necessity of integrating digital transformation initiatives with effective leadership and knowledge management practices. Firms that foster transformational leadership and facilitate knowledge sharing are better equipped to enhance their resilience in the face of global disruptions.
Originality/value
This research offers a deep understanding of how digital transformation intentions, mediated by knowledge sharing and supported by transformational leadership, contribute to perceived firm resilience. It provides valuable insights for both academic research and practical applications in the field of management.
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Hao Chen, Jiaying Bao, Jiajia Wang and Liang Wang
Based on the moral licensing theory, this study aims to reveal the mechanism of self-sacrificial leadership inducing abusive supervision from two paths of leader moral credit and…
Abstract
Purpose
Based on the moral licensing theory, this study aims to reveal the mechanism of self-sacrificial leadership inducing abusive supervision from two paths of leader moral credit and leader moral credential. At the same time, it also discusses the moderating effect of leader behavioral integrity on the two paths.
Design/methodology/approach
In this study, 434 employees and their direct leaders from six Chinese companies were investigated in a paired survey at three time points, and the empirical data was analyzed using Mplus 7.4 software.
Findings
Self-sacrificial leadership has a positive effect on leader abusive supervision through the mediating role of leader moral credit and leader moral credential. In addition, this study also finds that leader behavioral integrity is the “gate” for self-sacrificial leadership to promote abusive supervision, and the leader behavioral integrity has a moderating effect on the process of self-sacrificial leadership influencing on leader moral credit and leader moral credential.
Originality/value
This study explores the evolution of self-sacrificial leadership from “good” to “bad” from the perspective of moral licensing and broadens the research on the mechanism and boundary conditions of self-sacrificial leadership. At the same time, it also provides important reference value for preventing the negative effects of self-sacrificial leadership in organizations.
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Vitus Mwinteribo Tabie, Jamal-Deen Kukurah, Jianwei Li, Anthony Akayeti, James Kwasi Quaisie and Xiaojing Xu
Titanium alloys and composites have proven to contain desirable properties for use at elevated temperatures. One such material is the Ti750 composite, which can be used at…
Abstract
Purpose
Titanium alloys and composites have proven to contain desirable properties for use at elevated temperatures. One such material is the Ti750 composite, which can be used at temperatures up to 750°C for a brief period. This paper aims the microstructure, phase compositions, apparent porosity and hardness of both sintered and heat-treated TiC reinforced Ti750 composites for consideration in aircraft engine design.
Design/methodology/approach
The fabrication of TiC-reinforced Ti750 composites was achieved through spark plasma sintering (SPS). To analyze the microstructure and X-ray diffraction, a scanning electron microscope (SEM) with model number S-3400N and a D8 advance model machine were used, respectively. The microhardness of the samples was measured using a Vickers hardness tester with model HV-1000. The research incorporated three solid solution treatments: 975°C/3 h/AC, 1,010°C/3 h/AC and 1,025°C/3 h/AC, along with a solid-solution aging treatment at 1,010°C/3 h/AC + 750°C/8 h/AC. Additionally, oxidation analysis was conducted on the samples.
Findings
The microstructures contained enhanced TiC and Ti5Si3 phases in the near a-Ti matrix. The microhardness of the sintered composite was over twice that of the matrix alloy, and its porosity was reduced by about 0.35%. The sample treated at 1,010°C/3 h/AC had the highest enhanced peaks and microhardness of 1,277.1 HV. After oxidation at 800°C for 100 h, the accumulated weight of the solid solution composite at 1,010 °C/3 h/AC was the lowest (3.0 mg.cm-2). The surface microstructure contained oxides of TiO2 and a spalling white area containing a small amount of Al2O3 and SiO2.
Originality/value
There is limited research on Ti-Al-Sn-Zr-Mo-Si-based TMCs using a combination of the SPS method. This study used SiCp as a reinforcement for the Ti750 matrix alloy. The consolidation of SiCp and Ti750 powders using the SPS method, heat treatment of the resulting TiC reinforced Ti750 composites and study of the microstructure and properties of the composites are not found in literature or under consideration for publication in any media.
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