Abstract
Purpose
Despite the increasing importance of boundary-spanning behaviors in construction projects, the research on how leader anger expressions impact employees’ boundary-spanning behaviors remains unclear. This study aims to investigate the impact of leader anger expressions on employees’ boundary-spanning behaviors in construction projects while exploring the mediating effect of work hope and the moderating effect of power distance orientation through the lens of social information processing theory.
Design/methodology/approach
The empirical data were collected from a questionnaire survey of 235 employees in construction projects, and the hypotheses were tested using the PROCESS program developed by Hayes.
Findings
This study demonstrated that leader anger expressions negatively affect employees’ work hope, and work hope mediates the relationship between leader anger expressions and employees’ boundary-spanning behaviors. Besides, the stronger the employees’ power distance orientation, the stronger the negative relationship between leader anger expressions and employees’ work hope, and the above mediating effect was also stronger.
Research limitations/implications
The use of cross-sectional data was unable to entirely infer a causal relationship between leader anger expressions and employees’ boundary-spanning behaviors. Additionally, the reliance on self-reported data inevitably introduced some common method bias.
Originality/value
Applying social information processing theory, this paper enriches the discourse on factors influencing employees’ boundary-spanning behaviors in construction projects. It also offers valuable insights for leaders in construction projects to manage their teams effectively.
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Abstract
Purpose
Despite the growing body of empirical research on leader anger expressions, the issue of how and when leader anger expressions shape newcomers’ proactive career behavior and work alienation in the construction industry has been largely overlooked. Building upon social information processing theory, this research identifies newcomers’ organization-based self-esteem as a mediator, and suggests that newcomers’ performance goal orientation could moderate the relationship.
Design/methodology/approach
A questionnaire study was conducted on the construction industry in China, and the PROCESS program developed by Hayes was used to test the hypothetical model with 215 valid cases.
Findings
The results suggest that leader anger expressions are negatively associated with newcomers’ organization-based self-esteem, and organization-based self-esteem mediated the link between leader anger expressions and newcomers’ proactive career behavior and work alienation. Furthermore, the newcomers’ performance goal orientation moderates the negative impact of leader anger expressions on newcomers’ organization-based self-esteem.
Research limitations/implications
Due to the cross-sectional nature of this study, causal implications are difficult to draw. Moreover, all data we received was based on participant self-reports, which may raise concerns about common method variance.
Originality/value
In this paper, we contribute to a deeper understanding of the mediating mechanisms and boundary conditions by which leader anger expressions influence newcomers’ proactive career behavior and work alienation from social information processing perspective, in addition to providing valuable insights for management of newcomers in the construction industry.
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Fei Hao, Shuxu Liu, Chen Zhang and Kaye Kye Sung Chon
This study aims to investigate the metaverse’s capability to foster sustainable tourism through word-of-mouth (WoM), by integrating embodied social presence theory with social…
Abstract
Purpose
This study aims to investigate the metaverse’s capability to foster sustainable tourism through word-of-mouth (WoM), by integrating embodied social presence theory with social identity theory. It aims to unveil how the interplay between metaverse technology and user attributes enhances tourists’ experiences and satisfaction, thereby promoting WoM for sustainable tourism practices.
Design/methodology/approach
A scenario-based survey research design was used, comprising a survey of 528 respondents. This study used structural equation modelling to analyse the data, focusing on the relationships between technological features, user attributes, social presence and their combined effect on promoting sustainable tourism through WoM.
Findings
Results indicate that the metaverse significantly enhances social presence and tourist satisfaction, which in turn, fosters WoM for sustainable tourism. Key factors include technological attributes (individuality, empathy, naturalness and immersion) and user attributes (prior experience and interest in sustainable practices), which collectively influence the propensity for sustainable WoM, also impacted by prosocial identity and subcultural identification.
Originality/value
This research contributes to the literature by demonstrating the metaverse’s potential in enhancing sustainable tourism promotion through innovative technological engagement. It offers practical insights for destination marketers and service providers on leveraging metaverse technology to engage a wider audience in sustainable tourism practices, marking a significant step towards integrating digital innovations with ecological sustainability efforts.
目的
本研究旨在探讨元宇宙促进可持续旅游的能力, 通过融合具身社会存在理论与社会认同理论, 分析元宇宙技术与用户属性之间的相互作用如何增强游客的体验和满意度, 从而推动可持续旅游实践的口碑(WoM)传播。
设计/方法论/方法
采用基于情境的调查研究设计, 对528名受访者进行了问卷调查。本研究运用结构方程模型对数据进行分析, 重点关注技术特性、用户属性、社交存在感及其对通过WoM促进可持续旅游的联合效应。
结果
研究结果表明, 元宇宙显著增强了社交存在感、游客满意度和体验感, 进而促进了可持续旅游的WoM。关键因素包括技术属性(个性化、共情、自然性和沉浸感)和用户属性(先前经验和对可持续性的兴趣), 这些因素共同影响了可持续性WoM的倾向, 同时也受到亲社会身份和亚文化认同的影响。
原创性/价值
本研究通过展示元宇宙在通过创新技术参与中增强可持续旅游推广的潜力, 为文献做出了贡献。它为目的地营销人员和政策制定者提供了实际洞见, 关于如何利用元宇宙技术吸引更广泛的受众参与可持续旅游实践, 标志着将数字创新与生态可持续性努力相结合的重要一步。
Propósito
Este estudio investiga la capacidad del metaverso para fomentar el turismo sostenible a través del boca a boca (WoM), integrando la teoría de la presencia social corporal con la teoría de la identidad social. Su objetivo es desvelar cómo la interacción entre la tecnología del metaverso y los atributos de los usuarios mejora las experiencias y la satisfacción de los turistas, promoviendo así el WoM para prácticas de turismo sostenible.
Diseño/metodología/enfoque
Se utilizó un diseño de investigación con encuestas basadas en escenarios, con 528 participantes. El estudio empleó modelos de ecuaciones estructurales para analizar los datos, centrándose en las relaciones entre las características tecnológicas, los atributos de los usuarios, la presencia social y su efecto combinado en la promoción del turismo sostenible a través del WoM.
Hallazgos
Los resultados indican que el metaverso mejora significativamente la presencia social y la satisfacción del turista, lo que a su vez fomenta el WoM del turismo sostenible. Los factores clave incluyen atributos tecnológicos (individualidad, empatía, naturalidad e inmersión) y atributos de los usuarios (experiencia previa e interés por las prácticas sostenibles), que influyen colectivamente en la propensión al WoM sostenible, también afectado por la identidad prosocial y la identificación subcultural.
Originalidad/valor
Esta investigación contribuye a la literatura al demostrar el potencial del metaverso para mejorar la promoción del turismo sostenible a través de un compromiso tecnológico innovador. Ofrece perspectivas prácticas para los comercializadores de destinos y los proveedores de servicios para aprovechar la tecnología del metaverso para involucrar a un público más amplio en prácticas de turismo sostenible, marcando un paso significativo hacia la integración de las innovaciones digitales con los esfuerzos de sostenibilidad ecológica.
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The prevalence of live-streaming e-commerce leads to massive impulse purchases. Based on social learning theory, this study proposes a research model to explore the effect of…
Abstract
Purpose
The prevalence of live-streaming e-commerce leads to massive impulse purchases. Based on social learning theory, this study proposes a research model to explore the effect of streamers and viewers on impulsive buying by influencing consumers’ certainty perception.
Design/methodology/approach
This study adopts a questionnaire (N = 285) to collect data and conducts a partial least squares structural equation modelling (PLS-SEM) analysis to examine our research hypotheses.
Findings
Our results indicate that streamers and viewers improve product demand certainty and product quality certainty, but their effects on streamer quality certainty vary. In addition, product quality certainty is positively associated with impulsive buying, whereas streamer quality certainty and product demand certainty show a negative effect. Streamers can only drive impulse purchases by increasing product quality certainty, but the influence of viewers on consumers’ impulsive buying is fully mediated by product quality certainty and streamer quality certainty.
Originality/value
Our findings contribute to the literature on live-streaming e-commerce (LSE) by identifying the differential effects of streamers and viewers on impulsive buying. In addition, we broaden the area of certainty research in the LSE field to include product quality certainty, streamer quality certainty and product demand certainty and evaluate these certainty aspects as three psychological mechanisms that drive consumers’ impulse purchases.
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Jiaxin Ma, Depeng Zhang, Lihong Fu and Wanli Zhou
The purpose of this study is to investigate the effects of different bullet screen types (functional vs social) on the continuous watching intention of consumers, as well as the…
Abstract
Purpose
The purpose of this study is to investigate the effects of different bullet screen types (functional vs social) on the continuous watching intention of consumers, as well as the influence mechanism. In addition, this study analyses the moderating role of consumer motivational orientation on the above effects.
Design/methodology/approach
First, objective data were obtained through the crawler to test the proposed hypotheses. An objective data analysis (417 group sample) was conducted to analyse the relationship between the percentage of social bullet screens and consumers sustained growth ratio to indirectly test the primary effect. Second, a questionnaire survey was conducted to test (176 questionnaires) the mediating role of perceived social crowding. Finally, a simulated online contextual experiment (340 participants) is conducted to explore the moderating role of consumer motivational orientation.
Findings
First, functional bullet screens produce higher continuous watching intention and lower perceived social crowding than social bullet screens. Second, perceived social crowding mediates the relationship between bullet screen type and continuous watching intention. Third, consumers' motivational orientation type (task-motivated vs recreation-motivated) moderates the relationship among bullet screen type, perceived social crowding and continuous watching intention.
Originality/value
The results of this study shed light on the differential impact of different types of bullet screens (functional and social) on consumers' continuous watching intentions, which makes up for the lack of research on the content of bullet screens in the field of livestreaming. Meanwhile, compared with the previous positive psychological research perspective, this study explores the intermediate mechanism of bullet screen type on consumers' continuous watching intention through a negative psychological perspective, which helps e-commerce companies and streamers better understand the differential impact of different bullet screens. Finally, this study explores the joint influence effect of bullet screen and consumer motivation type, which fills the theoretical research gap of consumer motivation orientation type in the category of live-streaming.
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Yixuan Kang, Yanyan Ma and Fusheng Wang
With growing evidence of financial misconduct spreading through director networks, research on financial fraud contagion has garnered significant attention. This study…
Abstract
Purpose
With growing evidence of financial misconduct spreading through director networks, research on financial fraud contagion has garnered significant attention. This study incorporates the regulatory enforcement perspective into existing literature to examine how regulatory penalties mitigate financial fraud contagion within director networks.
Design/methodology/approach
This study uses a panel dataset of A-share listed Chinese firms covering 2007–2022. Based on the nature of the dataset, we construct ordinary least squares regression models with firm- and year-fixed effects. Data are collected from the China Stock Market and Accounting Research, Wind Information Co., Ltd and China Research Data Services. We use Python to scrape the coordinates of regulators and firms and retrieve travel distances from the Baidu Maps API.
Findings
This study verifies the existence of financial fraud contagion in director networks. Our findings indicate that regulatory penalties can mitigate the contagion between director-interlocked firms, improving accounting quality. Moreover, the mitigation effects are mediated by independent directors’ dissent and auditors’ efforts at director-interlocked firms and are more pronounced when these firms have superior network centrality and internal control quality.
Originality/value
This study enriches the literature on financial fraud contagion by examining director networks and regulatory penalties. We propose mediating effects of auditor effort and director dissents on the relationship between regulatory penalties and financial fraud contagion. Our findings provide insights for regulators to alleviate pressures and highlight the importance for directors to consider financial risks within their networks.
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Xusen Cheng, Yue Xu, Bo Yang and Yu Liu
The emergence of live streaming commerce has injected promising impetus into rural development and attracted many rural streamers. This study aims to explore the influencing…
Abstract
Purpose
The emergence of live streaming commerce has injected promising impetus into rural development and attracted many rural streamers. This study aims to explore the influencing factors of rural streamers’ engagement intentions to help promote the sustainable development of rural live streaming commerce.
Design/methodology/approach
Grounded in the extended valence framework, this research employs a mixed-methods approach encompassing both qualitative and quantitative methodologies. In the qualitative phase, the authors conduct in-depth interviews with 15 rural streamers, employing data coding techniques to uncover underlying factors. Subsequently, in the quantitative phase, the authors analyze survey data from 282 rural streamers, subjecting hypotheses to validation through structural equation modeling.
Findings
The findings derived from the analysis of both interviews and questionnaires reveal that several platform qualities, including platform rural-aiding support, perceived effectiveness of dispute resolution, perceived interactivity and platform reputation, have a positive effect on trust in the platform and validate the extended valence framework in understanding rural streamers’ live streaming intention. In addition, ties with customers have a moderating effect. Specifically, the stronger the ties with customers, the stronger the positive effect of perceived benefits and the weaker the positive effect of trust in the platform on live streaming intention will be.
Originality/value
This study contributes to the rural live streaming commerce literature and trust research from the sellers’ perspective and provides practical implications for policymakers and live streaming platform managers on enhancing rural streamers’ participation.
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Fei Qi, Yiwei Ge and Xianjun Liu
This paper aims to present a kinematics performance analysis and control for a continuum robot based on a dynamic model to achieve control of the robot.
Abstract
Purpose
This paper aims to present a kinematics performance analysis and control for a continuum robot based on a dynamic model to achieve control of the robot.
Design/methodology/approach
To analyze the motion characteristics of the robot, its kinematics model is derived by the geometric analysis method, and the influence of the configuration parameters of the robot on workspace is investigated. Moreover, the dynamic model is established by the principle of virtual work to analyze the mapping relationship among the bending shape, the forces/torques applied to the robot. To achieve better control of the robot, a control strategy for continuum robot based on the dynamic model is put forward.
Findings
Results of the simulations and experiments verify the proposed continuum structure and motion model, the maximum position error is 5.36 mm when the robot performs planar bending motion and the average position error of the robot in spatial circular motion is 5.84 mm. The proposed model can accurately describe the deformation movement of the robot and realize its motion control with a few position errors.
Originality/value
The kinematics analysis and control model proposed in this paper can achieve precise control of the robot, which can be used as a reference for the motion planning and shape reconstruction of continuum robot.
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Danqing Fang, Chengjin Wu, Yansong Tan, Xin Li, Lilan Gao, Chunqiu Zhang and Bingjie Zhao
The paper aims to study the effect of sintering temperature on the microstructure, shear strength and ratcheting fatigue life of nanosilver sintered lap shear joint. In addition…
Abstract
Purpose
The paper aims to study the effect of sintering temperature on the microstructure, shear strength and ratcheting fatigue life of nanosilver sintered lap shear joint. In addition, the Gerber model is used to predict the ratcheting fatigue lives of nanosilver sintered lap shear joints at different sintering temperatures.
Design/methodology/approach
In this paper, the nanosilver sintered lap shear joints were prepared at three sintering temperatures of 250 °C, 280 °C and 310 °C. The bonding quality was characterized by scanning electron microscopy, X-ray diffraction, transmission electron microscope and shear tests, and the long-term reliability was studied by conducting ratcheting fatigue tests. In addition, three modified models based on Basquin equation were used to predict the ratcheting fatigue life of nanosilver sintered lap shear joint and their accuracies were evaluated.
Findings
When the sintering temperature is 250°C, the nanosilver sintered lap shear joint shows the porosity of 22.9 ± 1.6 %, and the shear strength of 22.3 ± 2.4 MPa. Raising the sintering temperature enhances silver crystallite size, strengthens sintering necks, thus improves shear strength and ratcheting fatigue life in joints. In addition, the ratcheting fatigue lives of the joints sintered at different temperatures are effectively predicted by three equivalent force models, and the Gerber model shows the highest life prediction accuracy.
Research limitations/implications
The sintered silver bondline is suffering a complex stress state. The study only takes the shear stress into consideration. The tensile stress and the combination of shear stress and tensile stress can to be considered in the future study.
Practical implications
The paper provides the experimental and theoretical support for robust bonding and long-term reliability of sintered silver structure.
Social implications
The introduced model can predict the ratcheting fatigue lives of the joints sintered at different temperatures, which shows a potential in engineering applications.
Originality/value
The study revealed the relationship between the sintering temperature and the microstructure, the shear strength and the ratcheting fatigue life of the joint. In addition, the Gerber model can predict the ratcheting fatigue life accurately at different sintering temperatures.
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Online complaints have emerged as a pivotal avenue for customers to voice their dissatisfaction. In this context, bystanders, as third-party observers, actively engage in…
Abstract
Purpose
Online complaints have emerged as a pivotal avenue for customers to voice their dissatisfaction. In this context, bystanders, as third-party observers, actively engage in evaluating and judging these complaints. However, studies pertaining to bystanders in online customer complaints remain limited. Therefore, this study aims to integrate deontic justice theory and attribution theory to construct a research model of bystanders’ support for online customer complaints.
Design/methodology/approach
Leveraging a questionnaire and two scenario experiments, SPSS 24.0 and AMOS 24.0 were used to examine the relationship between bystanders’ moral outrage and their support for online customer complaints, the mediating role of responsibility attribution and the moderating role of experience similarity and online anonymity.
Findings
Based on the statistical analysis, the results show that bystanders’ moral outrage significantly enhances their support for online customer complaints; responsibility attribution plays a mediating role between moral outrage and bystanders’ support for online customer complaints; experience similarity and online anonymity can moderate the relationship between moral outrage and bystanders’ support for online customer complaints.
Originality/value
The findings of this study not only enrich the literature on online customer complaints but also provide valuable insights for companies to understand the diffusion of online complaints and effective strategies with which to address them.