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1 – 10 of 73Diana R. Anbar, Tengyuan Chang, Safi Ullah, Mohammed Taha Alqershy, Kawther Mousa and Xiaopeng Deng
This study explores the factors influencing knowledge hiding (KH) in international construction projects (ICPs), focussing on the role of ethnic minorities (EMs) and interpersonal…
Abstract
Purpose
This study explores the factors influencing knowledge hiding (KH) in international construction projects (ICPs), focussing on the role of ethnic minorities (EMs) and interpersonal distrust (ID). It also aims to understand how these factors influence KH and explore the mediating effect of ID on the relationship between EMs and KH.
Design/methodology/approach
A survey questionnaire was developed and distributed to professionals participating in ICPs. We used structural equation modelling (SEM) to analyse 294 valid responses, examining the effect of EMs, ID and demographic variables on KH behaviours. Our approach integrates insights from social identity theory (SIT) and actor network theory (ANT) to provide a comprehensive framework for understanding the observed dynamics.
Findings
The findings reveal that EMs significantly influence KH behaviours, with ID partially mediating this relationship. Additionally, demographic variables such as gender and age also play significant roles in KH behaviours. However, the degree of education did not show a significant impact on KH. Our results emphasise the critical importance of addressing ID and fostering inclusive environments to reduce KH.
Research limitations/implications
While our study sheds light on the complex dynamics of KH in ICPs, further research could explore additional contextual factors and organisational influences. While our study emphasises the importance of inclusive practices and trust-building to mitigate KH, it also recognises the need for a deeper understanding of power dynamics and organisational contexts.
Practical implications
Our findings underscore the importance of creating transparent and inclusive cultures of knowledge sharing (KS). Implementing inclusion initiatives and providing cultural awareness training can enhance project outcomes and organisational success. We also propose a practical framework to mitigate KH by promoting trust, inclusivity and effective KS practices.
Originality/value
This study contributes to the understanding of knowledge management in multicultural project teams by integrating SIT and ANT, offering a comprehensive perspective on the factors driving KH in ICPs. The findings pave the way for future investigations into power dynamics and organisational contexts within ICPs.
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Diana Riyana Harjayanti, Suherman Suherman and Gatot Nazir Ahmad
This study investigated the impact of board gender diversity on initial public offering (IPO) underpricing in Indonesia. Additionally, the moderating role of Chief Executive…
Abstract
Purpose
This study investigated the impact of board gender diversity on initial public offering (IPO) underpricing in Indonesia. Additionally, the moderating role of Chief Executive Officer (CEO) ownership on the relationship between female executives and IPO underpricing was examined.
Design/methodology/approach
A sample of 384 IPO firms listed on the Indonesian stock exchange from 2010 to 2022 was used. Board gender diversity was measured using three approaches: the presence of female executives, percentage of female executives and number of female executives on the management board. CEO ownership was a dummy variable measured as 1 if the CEO owned shares of the company and 0 otherwise. IPO underpricing was measured as the ratio of the difference between the closing price and offer price to the offer price. This study used moderated multiple linear regression analysis.
Findings
The presence and number of female executives on the board of management were significantly and negatively associated with IPO underpricing. The moderating effect of CEO ownership on the relationship between IPO underpricing and board gender diversity was significant, as measured by the presence, percentage and number of female executives. Robustness checks were performed and the results were consistent with those of the main analysis.
Research limitations/implications
Recommendations for future studies include further exploration by comparing the nexus between board gender diversity and IPO underpricing in different sectors (nonfinancial IPO firms versus financial IPO firms). Nonfinancial IPO firms are less regulated compared with financial IPO firms so the degree of IPO underpricing between them may be quite different. Additionally, future research can use endogeneity tests such as instrumental variables (IVs) and propensity score matching. Endogeneity means that a regression is misspecified in a way that makes identifying a causal effect between two economic variables difficult, if not impossible. IVs are used to control for confounding and measurement errors in observational studies. Like propensity scores, IVs can adjust for both observed and unobserved confounding effects.
Practical implications
Managers and shareholders can adequately classify board gender diversity levels to improve a firm’s financial performance. Specifically, more gender-diverse boards can reduce IPO underpricing so that the firms can generate more cash when they sell their shares in the primary market. Policymakers and regulators can specify governance mechanisms to promote diversity on the management board because board diversity can carry the information, capabilities and experience of diverse group members, which will ultimately boost firm performance.
Social implications
The role of women in society may be boosted if such initiatives are taken to increase their representation in top jobs in society.
Originality/value
To the best of the authors’ knowledge, this study is among the first to investigate the moderating role of CEO ownership on the relationship between board gender diversity and IPO underpricing. This study increases the research on diversity in corporate governance by synthesizing various indicators for female executives into a single study to determine their relationships with IPO underpricing. Moreover, this study adds to the body of knowledge on signaling theory by providing empirical evidence on the relationship between female executives on management boards and IPO underpricing.
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Maria Elisabete Neves, Diana Caniaux, Maria do Castelo Gouveia and Arnaldo Coelho
This work aims to analyze the factors that influence the performance and efficiency of Portuguese companies, namely the influence of social and environmental features.
Abstract
Purpose
This work aims to analyze the factors that influence the performance and efficiency of Portuguese companies, namely the influence of social and environmental features.
Design/methodology/approach
To achieve our aim, we have used the Portuguese benchmark index, the Portuguese stock index – PSI, during the period from 2016 to 2020. To test the hypothesis panel data methodology was used, specifically, the GMM system originally proposed by Arellano and Bond (1991) and the Value-Based DEA developed by Gouveia et al. (2008).
Findings
The results of the GMM model show that social performance has a negative relationship with the company’s performance, from the perspective of different stakeholders, reinforcing that the cost-benefit trade-off of social spending is not yet understood as advantageous for the company’s performance. On the other hand, environmental performance, for external stakeholders, positively influences the company’s performance, perhaps due to pressure from society and the tradition of disclosing environmental matters. The value-based DEA results reinforce that from the perspective of the external stakeholder, non-efficient companies must increase their environmental performance to become efficient, highlighting the role of environmental performance in explaining efficiency. It is unanimous that social performance is still not seen as a lever of efficiency.
Originality/value
This is the first work to use a hybrid methodology to understand the performance determinants of a small banking-oriented country, emphasizing environmental and social aspects.
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Cristóbal Rodríguez-Montoya, Raquel De Castro Morel and Diana Frías-Rodríguez
This study aims to explore the phenomenon of “Quiet Quitting” from the perspective of employers in the Dominican Republic, particularly in the context of changes brought about by…
Abstract
Purpose
This study aims to explore the phenomenon of “Quiet Quitting” from the perspective of employers in the Dominican Republic, particularly in the context of changes brought about by the COVID-19 pandemic.
Design/methodology/approach
From a qualitative approach, based on methods of Grounded Theory, in-depth interviews were conducted with managers from various sectors. The data were analysed using open, axial and selective coding techniques to identify emerging themes.
Findings
The study identifies four main scenarios contributing to quiet quitting: Social Disconnection, Stress and Anxiety, Re-evaluation of Priorities and Changes in Job Expectations. These factors indicate a significant shift in the employee–employer relationship post-pandemic.
Research limitations/implications
The exploratory nature of this study limits its generalizability.
Practical implications
Organizations can mitigate quiet quitting by implementing flexible work policies, promoting work-life balance and enhancing communication between supervisors and employees.
Social implications
Addressing quiet quitting can lead to improved employee well-being, higher productivity and a more positive work environment.
Originality/value
To the best of the authors’ knowledge, this research is the first to examine quiet quitting in the Dominican Republic from the employers’ perspective, providing unique insights into this understudied phenomenon in the region.
Propósito
Este estudio explora el fenómeno de la “Renuncia Silenciosa” desde la perspectiva de los empleadores en la República Dominicana, particularmente en el contexto de los cambios provocados por la pandemia de COVID-19.
Diseño/metodología/enfoque
Desde un enfoque cualitativo, basado en métodos de la Teoría Fundamentada, se realizaron entrevistas en profundidad con gerentes de varios sectores. Los datos se analizaron utilizando técnicas de codificación abierta, axial y selectiva para identificar temas emergentes.
Resultados
El estudio identifica cuatro escenarios principales que contribuyen a la renuncia silenciosa: Desconexión Social, Estrés y Ansiedad, Reevaluación de Prioridades y Cambios en las Expectativas Laborales. Estos factores indican un cambio significativo en la relación empleado-empleador postpandemia.
Implicaciones prácticas
Las organizaciones pueden mitigar la renuncia silenciosa implementando políticas de trabajo flexible, promoviendo el equilibrio entre vida laboral y personal, y mejorando la comunicación entre supervisores y empleados.
Implicaciones sociales
Abordar la renuncia silenciosa puede llevar a un mayor bienestar de los empleados, mayor productividad y un entorno laboral más positivo.
Originalidad/valor
Esta investigación es la primera en examinar la renuncia silenciosa en la República Dominicana desde la perspectiva de los empleadores, proporcionando perspectivas únicas sobre este fenómeno poco estudiado en la región.
Objetivo
Este estudo explora o fenômeno da “Abandono Silencioso” a partir da perspectiva dos empregadores na República Dominicana, particularmente no contexto das mudanças provocadas pela pandemia de COVID-19.
Design/metodologia/abordagem
A partir de uma abordagem qualitativa, baseada nos métodos da Teoria Fundamentada, foram realizadas entrevistas aprofundadas com gerentes de vários setores. Os dados foram analisados usando técnicas de codificação aberta, axial e seletiva para identificar temas emergentes.
Resultados
O estudo identifica quatro cenários principais que contribuem para a demissão silenciosa: Desconexão Social, Estresse e Ansiedade, Reavaliação de Prioridades e Mudanças nas Expectativas de Trabalho. Esses fatores indicam uma mudança significativa na relação empregado-empregador após a pandemia.
Implicações práticas
As organizações podem mitigar a demissão silenciosa implementando políticas de trabalho flexíveis, promovendo o equilíbrio entre vida pessoal e profissional e melhorando a comunicação entre supervisores e funcionários.
Implicações sociais
Abordar a demissão silenciosa pode levar a um maior bem-estar dos funcionários, maior produtividade e um ambiente de trabalho mais positivo.
Originalidade/valor
Esta pesquisa é a primeira a examinar a demissão silenciosa na República Dominicana a partir da perspectiva dos empregadores, fornecendo insights únicos sobre esse fenômeno pouco estudado na região.
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Keywords
- Covid-19
- Generation Z
- Work from home
- Quiet quitting
- Great resignation
- Silent resignation
- Renuncia silenciosa
- Gran renuncia
- COVID-19
- Teletrabajo
- Compromiso de los empleados
- Estrés
- Ansiedad
- República Dominicana
- Teoría Fundamentada
- Prácticas de gestión
- Equilibrio vida-trabajo.
- Demissão silenciosa
- Grande renúncia
- COVID-19
- Trabalho remoto
- Engajamento dos funcionários
- Estresse
- Ansiedade
- República Dominicana
- Teoria Fundamentada
- práticas de gestão
- equilíbrio entre vida e trabalho.
Mauricio Losada-Otálora, Diana Escandón-Barbosa, Jairo Salas-Páramo and Nathalie Peña-García
The purpose of this paper is answering two research questions: What are the trajectories of persistence in exporting followed by different groups of firms? What factors relate to…
Abstract
Purpose
The purpose of this paper is answering two research questions: What are the trajectories of persistence in exporting followed by different groups of firms? What factors relate to each trajectory of persistence in exporting? The authors propose and test a framework that links operational and marketing firms’ capabilities to different trajectories of persistence in exporting.
Design/methodology/approach
Using a dataset of 2,913 firms over 14 years from the annual manufacturing survey in Colombia (AMS), the authors explored the trajectories of persistence in exporting. The authors applied data envelopment analysis to measure operational and marketing capabilities and group-based trajectory modeling to discover and link such trajectories to firms’ capabilities.
Findings
The authors identified four trajectories of persistence in exporting. Also, the authors found that while the interplay between marketing and operational capabilities relates positively to the non-exporting trajectory and negatively to the persistent trajectory, operational capabilities relate positively to the erratic trajectory and negatively to the slow growth trajectory of persistence in exporting. Meanwhile, marketing capabilities do not relate to any trajectory.
Research limitations/implications
Policymakers should help firms develop marketing and operational capabilities to compete globally to motivate them to export and persist in exporting. Policymakers should avoid stimulating firms to reinforce learned and familiar capabilities that cannot leverage desirable trajectories of persistence in exporting.
Originality/value
The authors introduce the trajectories of persistence in exporting, providing a fresh perspective for analyzing exporting behavior over time. The authors have also proposed and tested a unique framework that links operational and marketing firms’ capabilities to these trajectories, thus contributing to the existing body of knowledge on exporting behavior by firms from emerging markets.
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Diana Gavilan and Omar Adeeb A. Al-shboul
This paper aims to identify potential avenues for innovation in urban hotel management by analyzing self-reported data from visitors regarding their experience with interior…
Abstract
Purpose
This paper aims to identify potential avenues for innovation in urban hotel management by analyzing self-reported data from visitors regarding their experience with interior design.
Design/methodology/approach
A qualitative exploratory computer-assisted content analysis was conducted to identify the impact of interior design on the guest experience. Leximancer 4.0 software analyzed 2,562 reviews from urban hotels collected through a reservation website.
Findings
The findings reveal that data reported by guests on interior design play a crucial role in shaping guest experiences, both positively and negatively. The esthetic appeal of interior design is shown to impact resting and comfort, affecting overall performance significantly. The study also highlights how different star categories of hotels and variations in visitors' purposes for their stay lead to distinct guest experiences and different opportunities to innovate.
Research limitations/implications
The study’s results provide evidence for researchers and practitioners of the potential of the guest-reported interior design experience as a valuable source for fostering innovation. In addition, in the hotel industry, innovation may eventually be attained through interior design renovation.
Practical implications
Self-reported data from guests on interior design is an effective tool for innovation. Making interior design a priority throughout the establishment and ongoing management of a hotel is crucial. By integrating interior design, not only can potential negative experiences be avoided, but greater guest satisfaction can also be achieved during their stay, promoting memorable experiences that align with the hotel category and customer expectations.
Social implications
This research emphasizes the importance of interior design as a catalyst for innovation and improved social experiences in the hospitality industry. Innovation in interior design can improve hotel performance in several dimensions, including attracting more visitors to the hotel and the area, increasing tourism revenue for local businesses and contributing to the broader societal goal of reducing environmental impact and promoting sustainability.
Originality/value
This article adopts a guest-centered methodology to provide valuable insights for hotel managers to leverage interior design as a tool for innovation in the hospitality industry after showing that interior design enhances guests' experiences, comfort and hotel differentiation.
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Juan Camilo López-Vargas, José D. Meisel, Diana María Cárdenas-Aguirre and Pablo Medina
The study aims to present an agent-based simulation model (ABM) for exploring interorganizational coordination scenarios in local disaster preparedness. This approach includes…
Abstract
Purpose
The study aims to present an agent-based simulation model (ABM) for exploring interorganizational coordination scenarios in local disaster preparedness. This approach includes local actors and logistical processes as agents to compare various strategic coordination mechanisms.
Design/methodology/approach
The ABM model, developed in the Latin American context, specifically focuses on a case study of Colombia. Three coordination mechanisms (centralized, decentralized and cluster-type) have been evaluated using three performance indicators: effectiveness, efficiency and flexibility.
Findings
Simulation results show that the decentralized scenario outperforms in terms of efficiency and flexibility. On the contrary, the centralized and cluster-type scenarios demonstrate higher effectiveness, achieving a greater percentage of requirements coverage during the disaster preparedness stage. The ABM approach effectively evaluates strategical coordination mechanisms based on the analyzed performance indicators.
Research limitations/implications
This study has limitations due to the application of results to a single real case. In addition, the focus of the study is primarily on a specific type of disaster, specifically hydrometeorological events such as flash floods, torrential rains and landslides. Moreover, the scope of decision-making is restricted to key actors involved in local-level disaster management within a municipality.
Originality/value
The proposed ABM model has the potential as a decision-making tool for policies and local coordination schemes for future disasters. The simulation tool could also explore diverse geographical scenarios and disaster types, demonstrating its versatility and broader applicability for further insights and recommendations.
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Sofia Mendez-Sandoval, Javier Alonso León Chavarria, Carlos Castro Mejía, Sebastián Vargas Cabezas and Eva Diana Quirós Orozco
This paper aimed to the enhancement of health-care services at a female penitentiary center in Costa Rica by implementing good documentation practices (GDocP) and good storage and…
Abstract
Purpose
This paper aimed to the enhancement of health-care services at a female penitentiary center in Costa Rica by implementing good documentation practices (GDocP) and good storage and distribution practices (GSDP) among the staff responsible for medications (SRM).
Design/methodology/approach
The methodology used in this project was qualitative, as it sought to deepen and reinforce the knowledge of the SRM about GDocP and GSDP in the Vilma Curling CAI to achieve its implementation. Additionally, different questionnaires were applied to measure the initial level of knowledge of GDocP and GSDP and the new skills acquired by the SRM at the end of the project.
Findings
Some improvement opportunities were identified in pharmaceutical service, management of the documentary system and knowledge of GDocP and GSDP among SRM. It is important to highlight the essential role of pharmacists, as experts in medical products, in health-care teams. Their participation significantly contributes to improving health outcomes for vulnerable populations, such as incarcerated women.
Research limitations/implications
Limitations included a small sample size, the security regulations to entry to the penitentiary center and limited information related to the implementation of GDocP and GSDP in such environment.
Originality/value
This project explores a poorly researched field such as the implementation of GDocP and GSDP and the impact that this could have on the pharmaceutical service of a penitentiary center.
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Seung-Chul Yoo, Diana Piscarac and Tu Anh Truong
This study aims to provide nuanced insights into the effectiveness of digital outdoor advertising in redefining urban tourism appeal. Amidst a transformative era for urban tourism…
Abstract
Purpose
This study aims to provide nuanced insights into the effectiveness of digital outdoor advertising in redefining urban tourism appeal. Amidst a transformative era for urban tourism and city branding strategies, this study evaluates Tecoration’s influence on city branding and tourism promotion frameworks. Using the “Wave” digital outdoor advertising campaign in Seoul as a focal point, this analysis explores how such innovative marketing efforts reshape potential tourists’ perceptions and intentions toward visiting Seoul.
Design/methodology/approach
The study uses a bifurcated methodological framework. The initial phase undertakes a granular topical analysis, decoding keyword patterns from YouTube video commentaries, offering an unmediated insight into viewer sentiment. This is juxtaposed with a structural equation modeling technique in the subsequent phase, which serves to validate and triangulate the findings of the primary analysis.
Findings
The study reveals that viewer reactions, imbued with a sense of surprise attributable to both the content’s novelty and the technological innovation, exhibit a strong correlation with increased media engagement. This enhanced engagement significantly influences the viewers’ overall perception of the city, culminating in a marked increase in their intentions to visit Seoul.
Research limitations/implications
The findings have transformative implications for city branding strategies, accentuating the potential of digital outdoor mediums. The study advocates for a paradigm shift that underscores the indispensability of Tecoration in elevating urban brand imagery and catalyzing the broader objectives of smart city metamorphosis, urban tourism rejuvenation and commercial growth trajectories.
Practical implications
The results of this research highlight the transformative potential of digital outdoor media in city branding. The findings suggest a shift in strategy, emphasizing the critical role of Tecoration in enhancing urban brand imagery, driving smart city development, revitalizing urban tourism and fostering commercial growth. This study underscores the strategic importance of integrating Tecoration into the urban branding framework, showcasing its vital contribution to the growth and dynamism of modern cities.
Social implications
The findings of this study highlight the social implications of integrating Tecoration media in urban environments. By enhancing city branding and tourism through innovative digital signage, cities can foster a more vibrant and attractive urban atmosphere, promoting community pride and engagement. Additionally, the increased visitor traffic can boost local economies and support cultural exchange, contributing to the overall social and economic well-being of urban areas. Strategic use of digital outdoor advertising can also bridge the gap between technological advancements and public spaces, creating more interactive and inclusive urban experiences for residents and tourists alike.
Originality/value
This study embraces a viewer-centric perspective, delving into the relatively uncharted realms of surprise and media engagement within the digital consumption landscape. By adopting this innovative angle, the research significantly deepens the comprehension of viewer experiences and broadens the academic boundaries concerning city branding and media effect frameworks in management literature.
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Diana Ominde, Edward Godfrey Ochieng and Tarila Zuofa
The purpose of this study is to examine the influence of stakeholder integration and project complexity on information technology (IT) projects in Kenya. The following research…
Abstract
Purpose
The purpose of this study is to examine the influence of stakeholder integration and project complexity on information technology (IT) projects in Kenya. The following research question guided our inquiry: what is the influence of project complexity and stakeholder integration on the performance of IT projects in Kenya?
Design/methodology/approach
To advance the current understanding of the effect of stakeholder integration and project complexity on IT projects, multiple regressions were used to predict how project complexity and stakeholder integration influence project performance. Both government-funded and privately funded IT projects from a developing country were examined.
Findings
The study found that any project’s complexity and stakeholder integration levels offer a distinctive contribution to its success. Theoretically, the study contributes to linkages between stakeholder integration and project complexity concerning IT project performance. Through the adoption of actionable research and theoretical elaboration, we have shown that the successful execution of IT projects is driven by the successful integration of stakeholders and monitoring the level of complexity at each phase of the project.
Originality/value
The findings of this study add to the burgeoning literature on the performance of IT projects and come with several managerial implications as well. It brings to the fore the concept of stakeholder integration as an essential element of project success. The findings suggest that the inclusion of stakeholder integration into corporate decisions, strategies and policies can be an asset to the production of sustainable competitive advantages needed during the implementation of IT projects in government entities and organisations. As shown in this study, all the above require a collaborative platform allowing for data sharing among diverse stakeholders to ameliorate distrust or lack of information.
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