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Article
Publication date: 12 April 2024

Dan Jin and Bingjie Liu-Lastres

This paper aims to provide a critical reflection on the impact of the gig economy on the hospitality workforce. The impact of the gig economy on hospitality workforce management…

Abstract

Purpose

This paper aims to provide a critical reflection on the impact of the gig economy on the hospitality workforce. The impact of the gig economy on hospitality workforce management is explored, with the paper delving into both theoretical insights and practical implications.

Design/methodology/approach

This paper offers reflections on the emerging trend of the gig economy and its impacts on the hospitality workforce, based on evidence collected from the selected literature, industry report and authors’ personal reflections. A micro-meso-macro analytical framework was also applied to assist authors in building the arguments and propositions.

Findings

The findings not only revealed the impacts of the gig economy on the hospitality workforce at micro-meso-macro levels but also underscored its close relationships with various concepts in the hospitality management literature. Both future research directions and practical implications are provided.

Practical implications

Amid the gig economy’s transformative influence, stakeholders must continually innovate for an empowering and secure work environment. A holistic approach is necessary to establish a harmonious gig ecosystem, ensuring fair treatment, benefits and protection for workers while fostering growth and well-being.

Originality/value

Throughout the paper, a critical reflection on the impact of the gig economy on the hospitality workforce is presented, along with suggestions for coping with current labor issues in hospitality and tourism. Future research directions are outlined.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 30 August 2024

Hendro Margono, Muhammad Saud and Asia Ashfaq

Social media provides a platform for people to connect, communicate and share their opinions, and has become a powerful gizmo for freedom of expression as well as freedom of…

Abstract

Purpose

Social media provides a platform for people to connect, communicate and share their opinions, and has become a powerful gizmo for freedom of expression as well as freedom of speech. The present study intends to examine the role of social media in instigating hateful thoughts, actions among youth and eventually leading them towards hate speech.

Design/methodology/approach

Mixed methods were adopted to achieve the objectives, where survey (quantitative) and focus group discussions (qualitative) were carried out. The students who participated were from different universities, campuses and faith-based schools in Indonesia. They were recruited through online and offline sources where they showed their interest in participating in this study. Participants were 19–30 years old. Data was analysed by deploying the narrations, thematic (based on themes), and univariate analysis.

Findings

In the present research, three attributes of hate speech were investigated, such as form of expression, discrimination and identity factors. The findings of the study show that the prevalence of hate speech among youth in Indonesia is associated with their belongingness to political ideology, identity, nationality and ethnicity.

Social implications

The objective is to examine the prevalence and nature of hate speech among youth in Indonesia, identify the factors and reasons for engaging in hate speech and assess the potential impacts of hate speech.

Originality/value

This research attempts to analyse the role of social media in shaping the mindset of the youth towards hate speech, which ultimately leads to delinquency.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Open Access
Article
Publication date: 25 October 2024

Gesualda Iodice and Francesco Bifulco

Social entrepreneurship plays a crucial role in the contemporary economic and social ecosystem, defining a value proposition that incorporates a plurality of dimensions to be…

Abstract

Purpose

Social entrepreneurship plays a crucial role in the contemporary economic and social ecosystem, defining a value proposition that incorporates a plurality of dimensions to be considered. This research work analyzes the externalities of social enterprises driven by arts and culture for the territories they operate in.

Design/methodology/approach

A mixed-method approach of a single case study is performed to consider multiple dimensions in the development of controlling models in the managerial field. The framework adopted is then implemented through a longitudinal analysis over the last three years.

Findings

The empirical evidence shows the evolution of the economic and financial performance, the social effectiveness and the institutional legitimacy of the case, explaining the role played in the reference community, even during crisis time. The predictive power of performance changes emerges as a direct link to socially responsible indexes that amplify the attractiveness of value proposition processes.

Research limitations/implications

The results obtained are aligned with Betzlet et al. (2021) key predictor of the success of social entrepreneurship. A wide sample with multiple social enterprises operating in the cultural and creative field needs to be considered in the future, to further advance the literature through a comparative analysis.

Originality/value

This paper reveals that, in the cultural and creative sector, social entrepreneurship value creation is intrinsically linked to the individual and collective identity dimension able to promote cohesion and community well-being.

Details

Social Enterprise Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-8614

Keywords

Article
Publication date: 22 November 2022

Fakhriati Fakhriati, Nyimas Umi Kalsum, Sugiarti Sugiarti and Husnul Fahimah Ilyas

This paper aims at examining the current condition of ancient manuscripts owned by locals in remote areas of Indonesia, which are mostly in poor condition. It is to describe the…

Abstract

Purpose

This paper aims at examining the current condition of ancient manuscripts owned by locals in remote areas of Indonesia, which are mostly in poor condition. It is to describe the factors of these manuscript damages and the implications of the damage.

Design/methodology/approach

The study employed qualitative design with philological, codicological and anthropological approaches. The participants are manuscript owners and keepers in Western, Central and Eastern parts of Indonesia. Data were collected by direct observations and interviews with the participants.

Findings

This paper provides empirical insights on how manuscripts were damaged due to human and environmental factors. These factors have caused the loss of part or whole information in the manuscripts, hence causing disconnected knowledge linkage from past to present.

Research limitations/implications

Due to the selected scope and area of study, this study may lack generalizability. Further studies can be conducted to examine the physical aspect and the content of the manuscripts.

Practical implications

This study suggests the urgency for stakeholders and local governments to preserve the manuscripts by taking specific measures that include preservation training to the locals and conducting a program for digitizing these manuscripts.

Originality/value

This paper fulfils an identified need to study how the damages suffered by the local manuscripts.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 12 August 2024

Subhan Afifi, Aris Yaman, I Gede Mahatma Yuda Bakti and Sik Sumaedi

This study aims to conduct a bibliometric assessment of existing literature in the fields of health communication and social media in the Asian context.

Abstract

Purpose

This study aims to conduct a bibliometric assessment of existing literature in the fields of health communication and social media in the Asian context.

Design/methodology/approach

Using 265 Scopus-indexed papers, a comprehensive bibliometric study was performed, incorporating both performance and science mapping analyses.

Findings

The results reveal an increasing trend in the publication of this topic. This study also identified the top author, country, articles and author collaboration clusters. Four primary themes emerged from the publications: “Papillomavirus” and “the COVID-19 pandemic” were categorized as niche themes; “gender and cohort” was identified as a basic theme; and “behavioral intention” was classified as an emerging or declining theme. These can serve as the foundations for future research directions.

Research limitations/implications

This research used only the Scopus database as its data source. However, future bibliometric research could investigate other databases.

Practical implications

This paper has practical implications for researchers, health communication managers, government and policymakers. It provides valuable information that can guide researchers in conducting new studies, fostering collaborations and conducting further bibliometric analyses. Health communication managers can use this paper to design and manage social media-based health communication programs. The government could leverage these findings to support evidence-based policy implementation in the field of health communication.

Originality/value

This study, to the best of the authors’ knowledge, marks the first bibliometric analysis focused on the literature in the field of health communication and social media in the Asian context.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 21 December 2022

Sovia R.J. Singh, Kulwant Kumar Sharma, Amit Mittal and Pawan Kumar Chand

This study aims to examine the effect of motivating language on employee performance and assesses the mediating roles of organisational citizenship behaviour and employee…

Abstract

Purpose

This study aims to examine the effect of motivating language on employee performance and assesses the mediating roles of organisational citizenship behaviour and employee engagement between motivating language and employee performance in the Indian health-care sector, which is a highly demanding work environment, wherein employee burnout is high.

Design/methodology/approach

The study was in the context of COVID-19 pandemic set for health-care workers in India. To collect data and test the proposed research model, 328 questionnaires were respondent by multi-level health-care professionals from private and government hospitals in North India.

Findings

The findings suggest that leader’s motivating language is crucial for health-care leaders, inducing employee’s performance in context to patientcare, safety and satisfaction. Underpinning theory of leader member exchange substantiates that the role of leader is pivotal in daily interaction with the stakeholders. Self-determination theory of motivation is determined by psychological needs satisfaction inducing employee engagement and organisational citizenship behaviour, amplified through the leader’s motivating language, resulting into improved patientcare and patient safety. The findings state that leader’s motivating language impacts the high culture context like health-care professionals, as observed in the Indian health-care sector during COVID-19. The findings are indicative of developing non-cognitive personality traits for managerial skills.

Practical implications

The study substantiates the pivotal role of the leader’s communication with stakeholders such as patients/attendants and health-care staff. The findings, which are an indicator of patientcare, as an outcome of patient compliance, will be indicative of developing the non-cognitive skills in the personality traits of managerial skills, inducing patients’ trust in their health-care providers, using motivating language. Therefore, the health-care professionals must be trained in the application of motivating language with stakeholders, namely, patients/attendants and staff.

Originality/value

The findings state that leader’s motivating language impacts on employees of high culture context like health-care professionals, as observed in the Indian health-care sector during the recent global medical emergency of COVID-19, whereas the earlier studies posited leader’s motivating language to be effective on employees with low-cultural context. The role of leader is pivotal in daily interaction with the stakeholders, namely, patients/attendants and health-care staff.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 13 June 2024

Nofrizal, Aznuriyandi Aznuriyandi, Zulkarnain Zulkarnain and Sucherly Sucherly

All presidential and legislative candidates want to be the winner. However, they do not know the determinants of voters' reasons for making choices. This study aims to investigate…

Abstract

Purpose

All presidential and legislative candidates want to be the winner. However, they do not know the determinants of voters' reasons for making choices. This study aims to investigate the role of education level, political party brand reputation, religiosity brand personality and e-WOM on voters' decisions with implications for voters' loyalty.

Design/methodology/approach

The survey method was used to collect data from 1206 respondents who have the right to vote through offline and online using Google forms shared on social media platforms—data analysis using Structural Equation Modeling using the SmartPLS 4.0 program.

Findings

The results showed that Brand Reputation of Politics can encourage brand Religious Personality and e-WOM. Brand Religious Personality is a factor that causes the decision to vote. However, the level of education is not a determining factor for Brand Religious Personality and e-WOM. In addition, brand religious personality, e-WOM and Decision to vote can mediate Brand Reputation of Political loyalty.

Practical implications

The findings from this study can help political parties and candidates develop strategies tailored to voters' needs and increase their chances of winning elections.

Originality/value

The novelty in this study is the development of a model that has never been tested before that uses factor sources from marketing science literacy such as Brand, e-WOM and Loyalty. This study also used moderation variables namely choosing decisions, e-WOM, and religious brand personality. The object of this research was conducted in Indonesia, which is included in the list of developing countries but has never been done in any country. The analysis tool uses the new SEM-PLS version 4.0, so it has a level of novelty and implications that are important for political marketing.

Details

Journal of Islamic Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1759-0833

Keywords

Article
Publication date: 25 April 2024

Adinda Hanan and Yeni Budi Rachman

Rare book collections are special, not only in terms of their physical appearance but also because of their historical significance and the information they contain. The purpose…

Abstract

Purpose

Rare book collections are special, not only in terms of their physical appearance but also because of their historical significance and the information they contain. The purpose of this study is twofold: to identify the physical condition of rare book collections and to determine the main causes of damage to rare books collection that belongs to a museum library in Indonesia.

Design/methodology/approach

This research involved conducting a survey of the physical condition of the collection of rare books owned by a museum library in Indonesia. Supporting data was also obtained through interviews with one of the staff who served as the museum collection conservator. This study used random sampling to take samples from the collection, which consisted of 950 rare books, with total sample of 91.

Findings

The results obtained state that the condition of the existing rare book collection is classified as severely damaged. One of the causes of damage that can be addressed immediately is the cleaning regime: the collection and library space should be cleaned thoroughly and regularly so that dust and dirt in and around the rare book collection can be reduced.

Research limitations/implications

This research was limited to physical identification, which can be done easily because it does not require various kinds of laboratory tests. It was a case study examining a single collection in a single museum library. The pool of books from which the samples were taken was therefore relatively homogenous. Therefore, it is hoped that further research can identify other factors and types of damage in more detail so that all damage to rare book collections can be identified and mitigated.

Originality/value

Research discussing the condition of rare book collections, especially for special libraries in museums in Indonesia, is still very limited. Detailed surveys of the physical condition of collections, especially rare book collections in museums, have rarely been discussed by previous research. The work will contribute to assessing the physical condition of rare book collections.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 5 September 2024

Evelyn Hendriana, Risa Bhinekawati and Matahari Farransahat

Studies on social entrepreneurial intention have been increasing in recent years due to the growing concerns of young people on social and sustainability issues. Although social…

Abstract

Purpose

Studies on social entrepreneurial intention have been increasing in recent years due to the growing concerns of young people on social and sustainability issues. Although social entrepreneurship is gaining momentum in emerging economies, only limited studies explore antecedents of social entrepreneurial intention in these countries, particularly in Southeast Asia. This paper aims to integrate the concept of entrepreneurship competence with the theory of planned behavior and examine the interrelationship between antecedents of this theory.

Design/methodology/approach

A survey of university students was used to validate the theory of planned behavior in explaining social entrepreneurial intention. Samples were selected using purposive sampling involving university students who had been exposed to social entrepreneurship incubators. The 372 valid responses were analyzed using partial least square structural equation modeling.

Findings

This study confirms the applicability of the theory of planned behavior to explain social entrepreneurial intention, even though not all attitudes toward social entrepreneurship orientation were significant. Out of five orientations, only attitudes toward social innovation significantly directed social entrepreneurial intention. This study validates that subjective norms and perceived behavioral control determine attitudes toward social entrepreneurship orientation. The roles of education and prior experience in providing entrepreneurship competence also positively shape individuals’ attitudes toward social entrepreneurship orientation and perceived behavioral control.

Research limitations/implications

Although perceived behavioral control and entrepreneurial self-efficacy are frequently interchangeable, these concepts are independent. This study does not include social entrepreneurial self-efficacy by only examining the effect of entrepreneurship competence on perceived behavioral control. Data were limited to university students who have been exposed to social entrepreneurship incubators, which may not fully reflect the tendency of general Indonesian youths to become social entrepreneurs.

Practical implications

As entrepreneurship competence is essential in stimulating social entrepreneurial intention through the formation of attitudes toward social innovation and perceived behavioral control, the government and the universities can collaborate in establishing a supportive social entrepreneurship ecosystem within and outside the universities. This ecosystem may equip youths with essential knowledge and resources as well as complement subjective norms.

Originality/value

Studies of social entrepreneurial intention have mostly applied psychological theories; however, they rarely consider the impact of entrepreneurship education as the driver of social entrepreneurial intention. Studies of social entrepreneurial intention from psychological and educational perspectives tend to run in parallel. This study integrates entrepreneurship competence into the theory of planned behavior to explain social entrepreneurial intention. In addition, while social entrepreneurship is believed to consist of multiple orientations, not many studies have deliberated on this. This study reflects these multiple social entrepreneurship orientations in the attitudes toward social entrepreneurship.

Details

Social Enterprise Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-8614

Keywords

Article
Publication date: 12 November 2024

Yanuar Nugroho, Dimas Wisnu Adrianto, Joko Susilo, Claudia Rosari Dewi, Mona Luthfina Usmani, Klara Esti, Mirta Amalia, Yosef Bambang Cahyowidiarso and Ani Nur Mujahidah Rasunnah

This study aims to explore some significance, gaps and prospects of foresight both for and as policy in planning and decision-making, as well as an instrument for enhancing the…

Abstract

Purpose

This study aims to explore some significance, gaps and prospects of foresight both for and as policy in planning and decision-making, as well as an instrument for enhancing the capacity of planners and decision makers in Indonesia.

Design/methodology/approach

This study deploys a case study method deriving from the authors’ experience in conducting a series of foresight workshops and trainings in Indonesia. The workshops, which involved government officials from the Ministry of National Development Planning (Bappenas) and the Coordinating Ministry of Investment and Maritime Affairs (KemenkoMarves), were designed with two agendas. First, to apply foresight in the actual process of policy cascading for the formulation of the national long and mid-term development plan (Rencana Pembangunan Jangka Panjang Nasional (RPJPN) and Rencana embangunan Jangka Menengah Nasional (RPJMN)). Second, from the process itself, to improve the capacity of government officials in decision-making by using a more explorative method of planning.

Findings

The result shows that foresight proves to be a useful method that enables a more systematic exploration of events, trends and eventually drivers with which plausible future scenarios could be explored, thus leading to more adaptive policies. With regard to the prospect, foresight is seen as a more inclusive and participatory-based approach, which embraces a robust democratised process of policy construction. However, the practice is also challenging in its nature. Government officials have been prolongedly familiar with positivistic methods, hence considering the application of foresight as an endeavour of a new academic culture of planning, which requires them more time, resources and pondering.

Research limitations/implications

Considering the methodological prospect and the intrinsic uncertainty of the future, this paper argues the need to nurture planners and decision makers to have the capacity to design more adaptive policies as offered by explorative methods like foresight. Consequently, this is also a call for the Indonesian Government to recognise the significance of the method and to provide relevant institutional support for wider practice, or exploration at the least. However, as a note of limitation, the workshops were conducted only with government officials, thus the result should only represent the point of view of the public sector.

Originality/value

This paper contributes to the progress of foresight studies by presenting an original case study of the practice in Indonesia. The foresight workshops were facilitated by the authors, thus the insights brought in this paper derive from the first-hand experience of the authors. Moreover, as foresight is considered as a new endeavour in Indonesia, this paper helps provide a key novelty unfolding the reliability and prospect of foresight as an instrument for planning and decision-making.

Details

foresight, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-6689

Keywords

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