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This paper aims to examine the influence of demographics, social capital, financial inclusion and risk behaviour on trust in Takaful using a household survey of 526 respondents.

The study adopts a quantitative approach using an ordered logit model to explore the relationship between demographics, social capital, financial inclusion and risk behaviour on trust in Takaful in Malaysia.

The findings show that gender, marital and income status and employment influence trust in Takaful. Similarly, social capital and financial inclusion positively influence trust in Takaful. At the same time, individuals have more confidence in Takaful when they use their funds rather than borrowing from friends, relatives or informal associations (such as ROSCA).

The findings have several implications for policymakers in strengthening the recent policy document on “professionalism in insurance and Takaful agents” in Malaysia. Meanwhile, other implications relating to Takaful operators and future studies have been identified.

The study provides new evidence on trust in Takaful related to social capital, risk behaviour, inclusiveness and demographic status in Malaysia.

Based on the conservation of resources (COR) theory, this paper aims to explore how individual factors, organizational training practices and national values of masculinity and uncertainty avoidance influence workers’ perceived employability.

A hierarchical linear model tested the proposed hypotheses among a sample of 26,555 workers from 29 European countries, obtained through the 6th European Work Conditions Survey.

Results show the influence of individual factors (i.e. level of education, work experience at the current organization, training paid for by employees, etc.), the organization’s training practices and national cultural values on the European workers’ perceived employability. Post hoc analysis also shows that current “person-job fit” moderates the influence of several individual factors, organizational practices and cultural values on perceived employability.

It would be interesting to replicate this study in non-European countries to better understand the effect of national cultural values on perceived employability. Future research should also consider a longitudinal approach to better capture the dynamics of employability over time.

As a complex and increasingly interesting phenomenon in the academic literature on management, this study contributes a deeper understanding of how several factors influence perceived employability. Individuals and organizations should invest in training and development programs that enhance employability, considering individual and cultural factors. Additionally, this research provides insights for policymakers and practitioners aiming to strengthen workforce development and adaptability in Europe.

This study provides a comprehensive framework based on a multilevel approach (individual, organizational and national factors) to understand the antecedents of perceived employability among individuals already employed.

This study aims to address the challenge many organizational leaders face in fostering workforce cohesion. Focusing on the context of sports club volunteering, this study investigates how leaders can enhance group cohesion among volunteers. The study findings provide valuable insights applicable across various work settings.

Through a multilevel design, this study examined the role of autonomy–supportive and structuring leadership in shaping social and task cohesion within volunteer teams at the group level. In total, 557 volunteers nested within 52 nonprofit sports clubs situated in the Flemish region of Belgium were involved in this study, providing a robust foundation for our analysis.

This research revealed that regular volunteers form “true groups”, exhibiting substantial between-group variance in social and task cohesion and a strong within-group consensus. Additionally, the findings underscored the significance of autonomy–supportive leadership in fostering cohesion, demonstrating a positive relation with social and task cohesion at the group level.

This study demonstrates that volunteer teams, like work teams in the for-profit sector, actively engage in interpersonal exchanges within their organization, which help shape their collective sense of unity and alignment with common objectives. Leaders can enhance these interactions by fostering an autonomy–supportive environment where members feel empowered to share their perspectives and ideas. Additionally, the findings suggest that the nature of the task and the specific context can influence which leadership style is most effective, with the provision of structure also playing a role. With these insights, leaders in diverse organizational settings can effectively nurture the development of cohesive groups.

The concept of a “sustainable career” has gained significant attention in recent academic literature, extending beyond mere professional success, encompassing elements of happiness, health, productivity and social empowerment. This study aims to develop and validate the sustainable career scale (SCS) to measure this multidimensional construct, including the innovative dimension of “social empowerment,” which emphasizes the importance of responsibly addressing global needs and challenges.

The research comprises five studies with distinct objectives: Study 1 focuses on item development and latent structure verification; Study 2 confirms the factorial structure; Study 3 assesses concurrent and discriminant validity; Study 4 examines predictive validity and reliability; and Study 5 measures gender invariance.

Results demonstrate the validity and reliability of the SCS items and structure. Concurrent and discriminant validity are supported by analyzing relationships with work engagement, meaning, employability, burnout, decent work and job satisfaction. Additionally, the scale shows reliability and predictive validity in forecasting eudaimonic, hedonic and social well-being. Gender invariance is confirmed.

Future research could explore its applicability across diverse contexts. The SCS has significant implications for researchers and practitioners, serving as an assessment tool to advance research in sustainable career development and guide interventions to improve careers that address global needs and foster responsible management practices.

The SCS stands out as the first measure to integrate a truly sustainable perspective, encompassing societal and global contexts within the framework of career sustainability. The findings enhance the understanding of sustainable careers and demonstrate the empirical robustness of the SCS.

Following counterarguments from previous studies, overwhelming evidence from meta-analyses shows that supply-chain integration (SCI) is not universally associated with improved performance. This study aims to clarify all the mechanisms purported to reach the combined effects of SCI dimensions.

In this study, the authors first conducted a literature review and identified the effects of different individual SCI dimensions and their interactions and mediation, or arcs of integration, as reported by past studies. Data from a survey of 348 firms were analyzed using multiple regressions, structural equation modeling and latent class analysis.

The results showed that the positive independent associations between SCI dimensions and operational performance change as they interact. Larger combinational effects were found in a second-order SCI construct and a mediation model. Smaller effects and fewer significant paths (and even negative signs) were also found. This shows that more SCI is not always better. Finally, configurational effects varied: the latent class analysis showed that a more inward (internal integration) gestalt performed better for some firms.

Some variables that could affect operations performance were missing from the models, and this paper did not specify the directions of relationships among the five performance dimensions. The authors are aware of cumulative models, but they are not within the scope of this paper. In addition, this study did not consider other sociocultural factors that may influence different dimensions of SCI.

This study shows SCI dimensions play different roles. Therefore, it is needed to theorize the distinct roles of internal and external integration and how they somehow compensate or substitute for each other. The results suggest that future studies need to reexamine the universal predictions especially from resource-based, resource-advantage and relational views. SCIs are not inimitable and rare resources for all firms. Furthermore, implementing SCI does not guarantee resource and relational advantages for all firms.

The main objective of this research is to exploratorily analyse different factors that influence the decision of the senior population (+50 years) to engage in entrepreneurship activities in a group of Latin American countries. This study considers the motivations for entrepreneurship (opportunity and necessity) and the level of development of the countries.

The authors used data from the Global Entrepreneurship Monitor (GEM) with a sample of 22,139 observations of senior individuals in seven Latin American countries surveyed between 2013 and 2017. The authors also used the Human Development Index to capture the relevance of the level of development. The authors employed a multilevel logistic regression model to test the study hypotheses.

The study results show that individual factors such as personal income, education and occupation have a significant influence on the probability of entrepreneurship of senior individuals. Related to contextual factors, the level of human development of a country has a negative influence mainly on opportunity-based entrepreneurs.

Because of the rapidly ageing population in Latin America, understanding senior entrepreneurs and their motivations is very relevant not only in terms of theoretical development but also for policy and practical implications, primarily those related to labour markets and social protection.

Prior research on user-generated content (UGC) contributions has primarily focused on self-centered or other-centered motives, paying limited attention to the concept of enlightened self-interest, in which both motives coexist in a single organism. Additionally, the factors influencing enlightened self-interest and their effects in different circumstances are yet to be explored. Drawing on theoretical lenses rooted in the switching barriers perspective and stimulus–organism–response framework, this study posits that dedication-based switching barriers (community–member relationship quality, member–member relationship quality, and content attractiveness) positively relate to enlightened self-interest, whereas constraint-based switching barriers (switching costs) moderate the relationship between dedication-based switching barriers and enlightened self-interest in social media communities (SMCs). Members' enlightened self-interest in turn influences both the creation and co-creation of UGC.

This study comprised two quantitative studies: an online survey-based study (Study 1) and an online scenario-based experiment (Study 2). Study 1 surveyed 613 respondents, while Study 2 included 749 participants. Both studies employed structural equation modeling and bootstrapping techniques for analysis.

The findings indicate that dedication-based switching barriers positively affect users' enlightened self-interest, which in turn is positively associated with UGC creation and co-creation. Switching costs moderate the relationship between relationship quality (community–member and member–member) and enlightened self-interest.

This study complements the current understanding of how the association between dedication- and constraint-based switching barriers and users' enlightened self-interests influence user-generated contributions.

This study aims to perform the bibliometric analysis of the customer engagement (CE) literature, highlights the major research themes and classifies the subdomains. The study also identifies antecedents and consequences, as well as dimension evolution, and suggests future research directions.

This study used a comprehensive bibliometric approach using Scopus data from 2002 to January 2024. Advanced analytical techniques, including bibliometric and cocitation analysis using R and bibexcel, were used. In addition, machine learning (ML)-based Latent Dirichlet Allocation (LDA) was used to extract latent themes.

This study reveals the domain’s past trend and present research scenario. The thematic analysis of CE is classified into three phases. Document cocitation analysis provided four broad clusters: conceptualization and operationalization, value creation through engagement, building relationships with brands and engagement-social media interface. The antecedents and consequences are categorized and presented along with the evolution of the multidimensional nature of CE.

This study adds to the literature in two key ways. First, the entire scholarly production has been compiled into one frame. Second, multiple methods were used to unravel citation, cocitation and textual data. Furthermore, ML-based LDA was used to extract latent themes from clusters and future research directions were proposed.

This study aims to examine the relationship between a team’s value diversity (VD) and creativity and investigate the moderating effect of emotional intelligence (EI) to explain inconsistent results regarding this relationship.

We conducted a cross-sectional sequential study with 340 employees and tested the hypothesis in a laboratory setting with 180 undergraduate students.

EI had a moderating effect on the relationship between a team’s VD and creativity in that the relationship was positive among teams with high EI. However, the relationship tended to be negative in the long term among teams with low EI.

Managers should pay attention to how teams benefit from VD because it can help or harm team performance. By assigning people with different EI levels into suitable teams and providing EI interventions, organizations may manage affective consequences and enjoy more benefits of cognitive consequences resulting from VD.

No previous study has investigated the effect of a team’s EI in the relationship between VD and team creativity. Drawing on the categorization-elaboration model of diversity and affective events theory, through the present two-study design, we obtained data from multiple sources and improved limitations in measurements of previous studies, thereby broadening the literature by highlighting the dynamic relationship between a team’s EI, VD and creativity in the Vietnamese context.

Job characteristics can potentially influence employees’ attitudes and behaviors. However, their impact on employees’ innovative behaviors, particularly in public sector organizations, has received little scholarly attention. Based on relational job design theory and the broaden-and-build theory of positive emotions, this study aims to examine the effect of job contact on public sector employees’ innovative work behavior through the mediator of happiness at work. It also assesses whether prosocial motivation strengthens the influence of job contact on innovative work behavior (via happiness at work).

The model was examined on a sample of 180 employee-supervisor dyads (90 supervisors and 180 employees) recruited from various government departments in the United Arab Emirates.

The findings support the proposed moderated mediation model in which job contact positively and significantly impacts innovative work behavior. The association between job contact and innovative behavior via happiness at work is found to be stronger for employees who are highly prosocially motivated.

The findings offer prescriptive insights into public sector employee happiness and prosocial motivation by illustrating when and how job contact influences innovative work behavior. The authors also present relevant managerial recommendations for promoting public sector employees’ innovative behavior.