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1 – 10 of 251Thowayeb Hassan and Mahmoud Ibraheam Saleh
While past research has begun exploring digital-free tourism, tourism digital detox and their benefits, no study to date has comprehensively mapped trends, findings and…
Abstract
Purpose
While past research has begun exploring digital-free tourism, tourism digital detox and their benefits, no study to date has comprehensively mapped trends, findings and limitations across this growing body of literature. This study aims to conduct the first bibliometric analysis and systematic literature review to address this gap.
Design/methodology/approach
This study utilized a mixed methodology of bibliometric analysis and systematic literature review. Structured search strings were applied to databases to identify relevant papers, which were screened according to inclusion criteria. Bibliometric analysis of included papers was performed using Bibliometrix, an R package enabling network visualization, statistical tests and science mapping. This allowed the identification of significant topics, theories, methods, citations and publication trends over time.
Findings
The results clearly show that factors previously lacking attention in past tourism research, such as the interplay between online and offline experiences during travel, are emerging as important determinants of travelers' well-being. This study outlines the current state of scholarship on managing technology's impacts on travelers' psychological and social needs. Specifically, we found limited research integrating how digital detox tools shape pre-trip planning, on-site activities and post-trip sharing of travel experiences.
Originality/value
This is the first study to comprehensively map trends and findings in digital-free tourism and tourism digital detox research using a blended bibliometric analysis and systematic literature review methodology. It offers vital direction toward strengthening theoretical understanding and supporting balanced connectivity and fulfillment for all tourists going forward. By addressing limitations, this research approach helps develop this area of scholarship in a unified manner.
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Suping Zhang, Baoliang Hu and Minfei Zhou
This study explores the influence of the Top Management Team (TMT) social capital on business model innovation in business ecosystems.
Abstract
Purpose
This study explores the influence of the Top Management Team (TMT) social capital on business model innovation in business ecosystems.
Design/methodology/approach
This study examines the impact of internal and external TMT social capital on enterprises’ business model innovation, explores the relationship between internal and external TMT social capital, and investigates how business ecosystem health moderates the relationship between external TMT social capital and enterprises’ business model innovation. These hypotheses are proposed and tested using a hierarchical regression analysis with data from 168 Chinese firms.
Findings
First, both internal and external TMT social capital exert a significantly positive influence on an enterprise’s business model innovation. Second, internal TMT social capital positively contributes to the development of external TMT social capital, affecting business model innovation. Finally, the moderating effect of business ecosystem health on the relationship between external TMT social capital and business model innovation depends on the dimensions. Specifically, the productivity of the business ecosystem negatively moderates this relationship, whereas the niche creation capability of the business ecosystem has a positive moderating effect.
Originality/value
These findings enrich prior research on business model innovation within the business ecosystem, thoroughly exploring the critical role of TMT social capital. This study reveals the diverse impacts of internal and external TMT social capital on business model innovation and the intricate relationship between these elements. Furthermore, it emphasizes that the success of enterprise’s business model innovation within a business ecosystem depends on the alignment and adaptation to dynamic ecosystem conditions. By presenting these insights, this study provides valuable practical implications for enterprises aiming to cultivate social capital within business ecosystem to facilitate business model innovation.
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This study aims to investigate the work experience of women in hospitality with the job demands-resources (JD-R) theory. By focusing on job resources, job demands (emotional and…
Abstract
Purpose
This study aims to investigate the work experience of women in hospitality with the job demands-resources (JD-R) theory. By focusing on job resources, job demands (emotional and physical), work engagement, emotional exhaustion and turnover intention, this study examines (1) female workers’ perceptions of these variables; (2) how race, age and job positions affect perceptions and (3) structural relationships among these variables.
Design/methodology/approach
The study collected 412 responses from American female hospitality workers via an online survey. Descriptive statistics and independent T-tests were conducted using SPSS to analyze professional experiences and differences based on individual characteristics. Path analysis was conducted using Amos 28 to assess the structural relationships among variables.
Findings
Female hospitality workers generally feel engaged, experience low emotional exhaustion and have low turnover intention. Younger or front-line women reported higher emotional exhaustion, lower engagement and greater likelihood to quit. Unexpectedly, emotional resources do not significantly affect work engagement, but physical resources increase it.
Practical implications
The study provides directions to establish specific well-being and organizational support initiatives to retain female hospitality workers.
Originality/value
This study offers fresh insights into the JD-R theory by examining the experiences of American female hospitality employees using a non-comparative lens. Although existing literature highlights women’s unfavorable positions relative to male counterparts, this study reveals rather positive perspectives. Additionally, it presents a dual psychological process of how job resources and demands affect women’s work experience and the varying impacts of job demands on work engagement.
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Abstract
Purpose
Generative conversational artificial intelligence (AI) demonstrates powerful conversational skills for general tasks but requires customization for specific tasks. The quality of a custom generative conversational AI highly depends on users’ guidance, which has not been studied by previous research. This study uses social exchange theory to examine how generative conversational AI’s cognitive and emotional conversational skills affect users’ guidance through different types of user engagement, and how these effects are moderated by users’ relationship norm orientation.
Design/methodology/approach
Based on data collected from 589 actual users using a two-wave survey, this study employed partial least squares structural equation modeling to analyze the proposed hypotheses. Additional analyses were performed to test the robustness of our research model and results.
Findings
The results reveal that cognitive conversational skills (i.e. tailored and creative responses) positively affected cognitive and emotional engagement. However, understanding emotion influenced cognitive engagement but not emotional engagement, and empathic concern influenced emotional engagement but not cognitive engagement. In addition, cognitive and emotional engagement positively affected users’ guidance. Further, relationship norm orientation moderated some of these effects such that the impact of user engagement on user guidance was stronger for communal-oriented users than for exchange-oriented users.
Originality/value
First, drawing on social exchange theory, this study empirically examined the drivers of users’ guidance in the context of generative conversational AI, which may enrich the user guidance literature. Second, this study revealed the moderating role of relationship norm orientation in influencing the effect of user engagement on users’ guidance. The findings will deepen our understanding of users’ guidance. Third, the findings provide practical guidelines for designing generative conversational AI from a general AI to a custom AI.
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Ravita Kharb, Charu Shri and Neha Saini
The objective is to develop an empirical model estimating the relationship and interaction amongst the factors affecting and enhancing green finance (GF) in developing economies…
Abstract
Purpose
The objective is to develop an empirical model estimating the relationship and interaction amongst the factors affecting and enhancing green finance (GF) in developing economies like India.
Design/methodology/approach
Around nine growth-accelerating enablers of green financing were found through literature and unstructured interviews and analysed using the total interpretive structural modelling (TISM) method. The hierarchical link between each factor is established using TISM, and further to evaluate the driver-dependent relationship the Matriced’ Impacts Croises Appliquee Aaun Classement (MICMAC) approach is utilised.
Findings
The findings demonstrate an interrelationship between growth-accelerating factors, where the political environment and information and communication technology (ICT), have minimal dependency but a strong driving force. Political environment and ICT are found as strategic-level factors lying at the bottom of the model driving towards the dependent variables. The government should focus on enacting effective policies such as the green credit guarantee scheme and carbon credit and establishing a regulatory framework to enhance green financing.
Research limitations/implications
This study examines the literature to generalise the findings and focus on the primary motivators for developing green financing. To increase green financial activity, practitioners must concentrate on aspects with significant driving forces. Furthermore, it makes organisations more profitable, efficient and competitive and promotes long-term growth.
Originality/value
The study is the first in the literature which identifies the growth-accelerating factors of green financing using the TISM and MICMAC-based hierarchical models.
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Pappu Kalyan Ram, Neeraj Pandey and Justin Paul
A novel phenomenon in product and service promotions, social coupons facilitate group buying at lower prices, bringing key benefits to customers, merchants and coupon…
Abstract
Purpose
A novel phenomenon in product and service promotions, social coupons facilitate group buying at lower prices, bringing key benefits to customers, merchants and coupon aggregators. This study maps the evolution and innovations in social couponing, identifies knowledge gaps in the domain and sets the future research agenda.
Design/methodology/approach
Through a detailed systematic literature review and bibliometric analysis, this study maps the evolution of social coupons over time. The analysis examines social coupon research by studying research outputs by authors, institutes, countries and research themes. It also explores how the social couponing phenomenon has benefited the three key stakeholders: customers, merchants and coupon aggregators.
Findings
An innovation in couponing, social coupons are discount coupons that feature group buying, pre-purchase and daily deals. Based on the extensive review of extant literature, the study proposes a conceptual model for the social couponing process. The study also provides inputs for future research on social coupons and delineates their academic and managerial implications.
Originality/value
This study makes a pioneering endeavor to comprehensively map the knowledge structure of social coupons from multiple dimensions.
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Kai Wang, Chi-Feng Tai and Han-fen Hu
Focusing on the social influence processes in the context of massively multiplayer online role-playing games (MMORPGs), this study aims to investigate the nomological network of…
Abstract
Purpose
Focusing on the social influence processes in the context of massively multiplayer online role-playing games (MMORPGs), this study aims to investigate the nomological network of social influence factors, a topic seldom explicitly articulated in the literature in this unique context.
Design/methodology/approach
This study adopts a mixed-methods approach to develop and test a context-specific model of social influence processes in MMORPGs. First, the authors conducted qualitative interviews with MMORPG players to identify the drivers shaping players' perceptions of social influences. Second, the authors formulated and tested a research model with quantitative data collected from 450 respondents of an online survey.
Findings
Through the qualitative study, the authors identify leader enthusiasm, social support and social presence as the critical drivers of social influence factors. The result of the quantitative study validates the influences of the critical drivers and demonstrates the impact of social influences on MMORPG players' we-intention to continue playing games.
Originality/value
This research extends the social influence theory by identifying contextualized drivers that shape MMORPG players' perception of social influences determining their we-intention to continue playing games. MMORPG service providers can draw on these drivers to leverage social influences to increase players' we-intention of continuance.
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Emilio Ruzo-Sanmartín, Alaa Abdelaziz Abousamra, Carmen Otero-Neira and Göran Svensson
This research examines how to enhance financial performance (FP) through the interplay between information technology and their suppliers in the supply chain. On this, the…
Abstract
Purpose
This research examines how to enhance financial performance (FP) through the interplay between information technology and their suppliers in the supply chain. On this, the research objective is to assess the role of integration with suppliers (IWS) and integration by suppliers (IBS) in the interface between integrated information technology (IIT) and FP in the supply chain.
Design/methodology/approach
A theoretical model was designed, and hypotheses were tested with structural equation modelling and qualitative data from a survey of 205 multi-industry companies from Egypt.
Findings
The findings indicate that IIT has a positive significant relationship with financial performance, in this case, partially mediated jointly by IWS and IBS.
Originality/value
This study contributes to the literature by establishing a measurement approach for the proposed duality of supplier integration. A crucial implication of this duality is the requirement of IWS and IBS to enhance the effect of IIT on FP in supply chain partnerships and the fact revealed in our research that IWS precedes IBS in supply chains.
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Dewan Mehrab Ashrafi and Mily Akhter
The ever-evolving landscape of financial technology (Fintech) has revolutionised payment methods and raised questions about what drives user behaviour in adopting these innovative…
Abstract
Purpose
The ever-evolving landscape of financial technology (Fintech) has revolutionised payment methods and raised questions about what drives user behaviour in adopting these innovative solutions. This study, using narrative transportation theory as an underpinning theory, aims to investigate into the dynamics of green user behaviour in adopting Fintech payments.
Design/methodology/approach
This study used a deductive approach, and with data obtained from 635 respondents through the purposive sampling technique, partial least squares structural equation modelling was employed to yield significant insights.
Findings
The study found a positive association between green brand positioning and product differentiation. However, it unexpectedly didn't impact user attitudes towards Fintech payments. Green brand image and perceived performance positively influenced product differentiation. Perceived product differentiation fully mediated the association between green brand positioning and user attitudes. The study introduced fear of missing out's (FOMO) moderating role, enriching eco-conscious marketing insights and user behaviour understanding.
Research limitations/implications
This study reveals crucial implications for marketers, policymakers and user experience (UX) designers operating within the Fintech industry. It emphasises green brand positioning's impact on product differentiation, user attitudes and its mediating role. It advocates for sustainability integration, innovation, strategic messaging and user-centric improvements to optimise user perceptions and competitiveness in the evolving Fintech landscape. The study's cross-sectional design may limit the ability to establish causal relationships over time and overlook temporal changes in green Fintech adoption dynamics; thus, longitudinal studies are warranted to better understand the evolving nature of user attitudes and behaviours towards green Fintech payments.
Originality/value
This study adds novelty to the existing body of literature by introducing the dimension of innovation appeal to green brand positioning and employing narrative transportation theory in the Fintech realm. The findings also add novelty by highlighting the moderating impact of fear of missing out in predicting the association between green brand positioning and product differentiation in the realm of green Fintech and green use behaviour.
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Huthaifa Al-Hazaima, Mary Low and Umesh Sharma
This paper applies a stakeholder salience theoretical framework to facilitate the understanding of the roles salient stakeholders can have in the integration of education for…
Abstract
Purpose
This paper applies a stakeholder salience theoretical framework to facilitate the understanding of the roles salient stakeholders can have in the integration of education for sustainable development, one of the important Sustainable Development Goals (SDGs), into Jordan’s university accounting education.
Design/methodology/approach
We used stakeholder salience theory to inform our study. This study adopted a qualitative research method. The study used semi-structured interviews to collect qualitative, open-ended data that explored the salient stakeholders’ thoughts, beliefs and feelings about their roles in influencing the integration of education for sustainable development into the Jordanian accounting curriculum.
Findings
The results indicate that education for sustainable development in accounting is important; however, most Jordanian salient stakeholders indicate their inability to integrate sustainable education into the accounting curriculum due to their lack of power to do so. The findings show that there is currently an inappropriate distribution of power, legitimacy and urgency amongst the salient stakeholders, who indicate that a progressive education solution is required in the critical area of education for sustainable development in accounting. This research indicates that a significant number of salient stakeholders would like the Jordanian government to provide power, legitimacy and urgency to enable accounting educators to become definite stakeholders as this will enable them to integrate sustainable education into the accounting curriculum.
Research limitations/implications
The study is limited to Jordan only. The paper draws attention to the need for an appropriate distribution of power, legitimacy and urgency amongst salient stakeholders in Jordan.
Practical implications
This paper provides evidence that the salient stakeholders in this emerging economy want to make changes in their education system to address climate change concerns, an important SDG, through a better education curriculum for sustainable development in Jordanian universities.
Social implications
Accounting educators should be given the power to make changes in the accounting curriculum, such as integrating education for sustainable development.
Originality/value
There is an inappropriate distribution of power, legitimacy and urgency amongst the Jordanian salient stakeholders and this imbalance hinders the integration of education for sustainable development into the accounting curriculum.
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